AnyDesk

Kayako

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Ratings & Reviews

Overall Rating

4.52 / 5 (407)

4.01 / 5 (154)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 27, 2020

March 11, 2020

Pros/Cons

  • Pros

  • The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection. Connection speed is very good.

  • Always worked super fast and reliable whenever i needed it. There are chat and file copy features that also work really well whenever i used them. The UI is fresh and intuitive.

  • Cons

  • Very rarely there is a lag in the remote connection. The features could be enhanced little. Otherwise the software is very good

  • The least about the anyDesk is the session expired some time very frequently. It may be the cause of bad internet connection.Otherwise the overall experience is good

  • Pros

  • Layout is nice, many great features, customize-able, good price, very easy to use, very easy to set up and implement.

  • I love it's UX design that feels modern and easy to use. The conversation metaphore is very powerful and automation macros system is really neat.

  • Cons

  • Some of their features are not cut and dry and their instructions need a bit of clarity. Sometimes requires call but for the most part its detailed

  • Upgrades are always a pain, but it seems it's optimized as best as can be possible. Other than that, there really isn't much to complain about

Product Demo & Pricing

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Pricing Range

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Advisor Recommendations & User Awards

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(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots