AnyDesk

Tidio Chat

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Ratings & Reviews

Overall Rating

4.52 / 5 (408)

4.69 / 5 (127)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 2, 2020

May 28, 2020

Pros/Cons

  • Pros

  • The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection. Connection speed is very good.

  • Always worked super fast and reliable whenever i needed it. There are chat and file copy features that also work really well whenever i used them. The UI is fresh and intuitive.

  • Cons

  • Very rarely there is a lag in the remote connection. The features could be enhanced little. Otherwise the software is very good

  • The least about the anyDesk is the session expired some time very frequently. It may be the cause of bad internet connection.Otherwise the overall experience is good

  • Pros

  • It was super easy to install and setup. The customization options are easy to work with. And it seems easy for the users to engage with us.

  • I love how easy it is to use. It's easy to use for both the customer and for the client on the website. Their app is fantastic for both android and IOS.

  • Cons

  • Not sure if this is a general problem or what, i could not install the linux application on my ubuntu 18.04 perhaps somthing can be done about it. Aside from this everything works just fine

  • A little buggy at times and widget is slow to load on the web site. Customer service is on and off as they respond quickly but the agents are not all professional.

Product Demo & Pricing

Demo

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots