Bomgar

Teamwork Desk

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Ratings & Reviews

Overall Rating

4.58 / 5 (1,343)

4.39 / 5 (105)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 28, 2020

December 23, 2019

Pros/Cons

  • Pros

  • Great product and easy to use. There was no need to have over complicated software installations or additional steps needed. Very straight forward when using the product. Mobile support was great.

  • It was very easy to get used to this software and it helps a lot for secured support. I recommend it!

  • Cons

  • I think that the product is very good and works well in our organization but the price is too high.

  • The chat section could be a bit better and the new notification could be better placed. But over all I am a happy camper.

  • Pros

  • I love this software. It's so easy to organize projects and the comment section makes it real nice to communicate. I like that you can also add priorities to projects

  • Easy to use, clean, fast, clear with good reporting.

  • Cons

  • Is a little complicated when you start to use it but with time you can make a excellent job with projects.

  • Not an actual con but it does require a bit of learning in order to utilize its features the best.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots