We also get tracking features which is amazing and through this we can also chats in group to make our products fantastic.

Integrations work seamlessly, the tool helps us manage a great number of contacts with ease.

What I appreciated most about Nimble CRM was that it was hands-on the best interface and UI of every solution I tested.

Nimble's dashboard is nice and impressive because you can see all the information like new connections and also other applications that are very well integrated like LinkedIn, Office 365, G-Suite.

The innovative thing about this tool is that everything is in my mail. I like it because it is easier to use and organize, so I like to use it.

I'm thrilled with all of the partners that can connect to Nimble. Good application and a reasonable price.

The constant spam ads/suggested info pages is a bit annoying. If this was not the case, many more of our project managers would be using this.

Overall, a great experience and great customer service.

Nimble does a good job at arranging your connects if you are into sales. Great contacts organizer.

I liked how many platforms it can be integrated with and manage contacts, prospects and calendars. It has good features to control your contacts, calendars and meetings.

The experience was amazing. The way I could communicate and reach out to people made me love Nimbus more.

One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature.

Since the pricing structure for Nimble is pretty simple, you can a great CRM for a really great price, and its API is great.

If you have large database of contacts then it will sometimes becomes headache for you because it fails to upload your all contacts.

The true gem in the nimble structure is their support staff. They truly can take any situation and make you feel like it can be handled.

This one has been super easy to use and helps keep us organized. Integration into Office 365 was helpful as well.

The price is great and if you are running a business on a budget then this will be a better tool than salesforce.

Good, the price is great but the customization needs to do a bit more.

Aesthetically appealing - drawn to use it regularly. Terrific job of managing my clients and helping me to engage them plus track their responses.

It’s obviously how they make more money but it really puts me off and gets me quite frustrated.

The user interface of Nimble is clean and fairly intuitive. There are lots of toggles and filters for helping you find the information you need or tag the prospects you want quickly.

Thanks to its excellent integration, it leads to noticeable time savings when performing lead and contact updates.

The ease of use of this software to track leads and analytics for customer relations was great. It helps track who has talked with a customer and has helped us with marketing promotions to them.

Love using this product and the details that it displays. It's easy to use and very user friendly.

The application stubbornly refuses to start, already at the login stage Nimble gives an error.

It continues to improve and evolve like any software and its product support is perfect.

My overall experience has been really good. I've always gotten the support I need when I've needed it in a very timely fashion.

We also can have a piece of IT equipment email a ticket into Boss when there is an outage. There are a lot of little integrations like these two examples that extend the usefulness of the application.

The Dell integration for warranty information on assets is awesome. Looking forward to HP integration as well.

All Current system cons (current system on its way out in months though): the need to know SQL; system lags.

You're limited to just the options they give you. Since it's web based they can't really customize anything directly for you because it will impact all of their customers.

Very good features out of the box for the price.

Also, their staff has always been very friendly and helpful, which is very important when considering vendors, in my opinion.

The UI is better than some of the other ticketing systems I've used.

User interface is very friendly and easy to navigate. Able to use single sign-on which is a plus.

We use BossDesk for our helpdesk solution as well as Asset Management as well as  Self help point for our customers. The support staff is exceptional and makes setup and troubleshooting super easy.

The software does exactly what we need. Great ticketing system, combined with very good inventory control tools.

I dig the ticketing search and the ability to run reports off the the inventory, that is very helpful. The Dell API integration for warranty and system info is also very nice.

Over the years BOSS Solutions Suite  has been a great assess to our department for keeping up with user's problems and solutions.

It is fairly difficult to use the wizard to create reports.

Being able to create templates for certain tasks so that it auto-fills the bulk of the information is a great time saver.

Customer service and technical support are top notch. We love the flexibility to interface with Active Directory and MS Access.

I feel confident that this software is going to be an excellent go-to for all our asset management needs, as it now is for our Helpdesk needs.

It is a great value for the price. Also there is not the normal yearly increase you see with other software vendors.

The software is easy to use and allows you to create customizable service requests, which has proven to be VERY helpful.

Explore the SQL code exposed in their reports in order to build your own reports.

The installation experience was easy, set up was intuitive, and they continue to make improvements with every iteration.

We have been using BOSS for over 10 years and love the consist improvements the BOSS team is always making. They provide great customer service.

Reporting is still very basic and limiting and needs some serious work.

The experience has been great, the staff at Boss is awesome and I have recommended them a number of times.

We use the software for our helpdesk and asset management solution. Both features are robust and easily customizable.

I asked specifically if we need to back up any configurations before we do that and was told no that it should carry over. After the upgrade, none of the syncing configurations carried over.

The BoSS solution suite is capable, flexible, adaptable, and easy to use, which has resulted in significant process improvements for our organization.

Everyone was all great to work with and very accommodating to our requests. We have an excellent product at a very competitive price.

Cost friendly and efficient application for helpdesk and asset management.

I love when I join a pc to the domain BOSS grabs that pc and its information like the serial, model, & etc.

Only recently have they added time sheets, routing rules, and triggers. The reporting is poor as well with little options for custom reports.

A wonderful support staff and wonderful team to work with to get the most out of this product.

Really fantastic product that makes ticket and asset management a breeze.

The Widgets make everything very easy to organize the specific tickets we go through-- We have Helpdesk tickets,Network tickets and Security tickets.

Lack of features, such as not being able to select multiple items in the dropdown. Not being able to customize our own reports, long waits to have reports fixed/updated or created.

Also, it's a great way to access important asset information such as: serial numbers and program installations.

Asset Management is a great tool, knowing all computers & Printers in use on our network. Work order portion connects tickets to individuals as well as the assets.

Missing a few things we had in 3.9. Used to be able to itemize purchases in tickets.

BOSS Solutions has proven an extremely stable and feature rich product. Having used both Kaseya and Labtech as comparisons I have been quite pleased with BOSS.

Support Central's active directory integration gives us real-time data on active workstations and end users in our environment.

From the time we started till now the company has been great to work with. I have even had the [SENSITIVE CONTENT] of the company reach out to me and ask how they were doing.

I solve computer issues remotely with Boss Desk as well as track the work we're doing in the office via walkups. With the use that we need I feel it does an excellent job at fulfilling it.

US Dollar

Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms including LinkedIn.


In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones such as birthdays—which in turn creates valuable opportunities for informed outreach and follow-ups.


Nimble’s "Today Page" offers one comprehensive view of to-dos, key deals and engagement opportunities. These are generated by Nimble’s "Rules Engine," which learns from user behavior to prioritize social signals and predict which contacts and opportunities are most relevant. Nimble also offers a range of email widgets, allowing users to view rich, contextual detail from their contacts’ Nimble profiles even from outside the system.



LongDescription

Forecasting

Lead Capture

Document Storage

Proposal Generation

Activity Tracking

Sales Pipeline Management

Calendar/Reminder System

Pipeline Management

Customer Database

Customizable Fields

Sales Trend Analysis

Template Management

Data Import/Export

Email Tracking

Email Templates

Contact Management

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Shared Contacts

Marketing Automation

Social Media Integration

Lead Segmentation

Email Management

Predictive Analytics

Segmentation

Reminders

Customizable Templates

Calendar Sync

Interaction Tracking

Reporting/Analytics

Contact Database

Monitoring

Lead Qualification

Pipeline Reports

Tagging

Task Progress Tracking

Third-Party Integrations

Task Management

Sales Forecasting

Prospecting Tools

Search/Filter

For Mac Devices

For Financial Institutions

For Startups

Sales Activity Management

Customer Social Profiles

Customer Engagement

Web-based Deployment

For Small Businesses

Email Campaign Management

Subscriber Management

List Management

For Real Estate

Customizable Reports

Reporting & Statistics

Drag & Drop

For Healthcare

Appointment Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

14 day free trial (no credit card required).

Nimble offers a pricing plan starting at $24.90 per user/month when paid annually or $29.90 per user/month when paid monthly.  


Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

Nimble

Webinars

Documentation

Videos

BOSSDesk ITSM Help Desk Ticketing System  on the Cloud and On Premise
Turning ticket management into an
exceptional customer experience!

With rapidly increasing service requests, is
your company maximizing its investment in
your service management solution? Are your
customers and employees able to use the system
easily... or do they get frustrated and give up?

BOSSDesk is an integrated Help Desk Ticketing System
with Asset Management available on premise or in the cloud enabling your team to process service requests
efficiently and expeditiously. The result? You
provide an exceptional employee and customer
experience.

WHY CHOOSE US
Expandable to serve multiple departments
Service delivery enables the ability to create
relevant forms, workflows, and more
US-based support team
Intuitive user interface
iOS and Android mobile apps

BOSSDesk is a fully integrated ITIL based Service Desk/Help Desk Ticketing System and IT Asset Management solution available for both Cloud and On-Premise. It incorporates an award winning user-friendly interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Our solutions have helped organizations to improve overall efficiency and user satisfaction.

Address complex IT issues, like self-service, workflow automation, incident management, asset management , problem and change management with BOSSDesk, a modern Help Desk that users love.
Turn Ticket Management into an Exceptional Customer Experience with BOSSDesk.

Commenting/Notes

Support Ticket Management

Surveys & Feedback

User Management

Barcode/Ticket Scanning

Request Assignment

Access Controls/Permissions

IT Asset Management

SMS Messaging

Workflow Configuration

Contract/License Management

License Management

Active Directory Integration

Change Management

Single Sign On

Project Management

Approval Process Control

Rules-Based Workflow

Procurement Management

Knowledge Management

Communication Management

Scheduled/Automated Reports

Change Planning

Calendar Management

Collaboration Tools

Automated Routing

Assignment Management

Call Center Management

Call Routing

Problem Management

Self Service Portal

Help Desk Management

Audit Trail

Configurable Workflow

Cost Tracking

Dashboard Creation

Inventory Tracking

CMDB

Device Auto Discovery

Compliance Management

Performance Metrics

Service Catalog

Issue Scheduling

Issue Management

Maintenance Management

Multi-Channel Communication

Configuration Management

Support Ticket Tracking

Essential version costs $ 19 per agent / per month / billed yearly 
Professional version costs $ 39 per agent / per month / billed yearly 
Enterprise version costs $ 69 per agent / per month / billed yearly

Nimble vs BOSSDesk

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