Robust software with great reporting and streamlined processes.

Integrated with online applications well, great reporting options and easy export to Excel. Process is streamlined and easy to enter notes, add orders, customers, etc.

Reporting is great but seems to be hard for many people to grasp as there are so many options to choose from when running a report. Does let you save reports but if you need to tweak, most people need a Subject Matter Expert to help them.

This program has so much information in it once you learn it. After 4 years of using it, i am still amazed when i learn more. It's a love hate thing lol. It helps me to save favorites, then i don't have to remember so many paths.

That there are so many paths to remember. And since the most recent update or so, it no longer shows the bread crumbs on top. So when i am training others, it's not possible to follow them (breadcrumbs).

We do have to create our own database to store student enrollment data and license information, as PeopleSoft does not allow for this function. I have seen the capabilities of StarFish and as far as reach out or mass communication I do think that Peoplesoft if far behind in this area. My wish list would include more customization features with patch updates, or the ability to have unique users create their own dashboard areas and customize what they see for students, as the general information can mean multiple pages of digging through things to find the one piece of data you may need.

I think the range of what this software can accomplish in a university setting does encompass a good amount of things. For example, as a current advisor using this software to do things such as student checks and advising notes, but knowing that our HR systems can be supported by this too, is interesting. This software does allow for reporting data to be pulled into excel documents which I appreciate, as there are not too many steps or manipulation that needs to be done. For example, using the query viewer functions we can pull reports to look at profiles or enrollment.

Student groups and terms can sometimes make it difficult to look at a wide variety of data. One of the harder functions about the query viewer is that when we pull reports, while easy to pull...we have to establish terms that we are looking at, or set up perimeters for student group data to be pulled appropriately. We have had to work quite closely with our OIT team to get this done, and when we do pull reports we are only able to pull one term at a time, and then re-open the query viewer and then pull another report with another term date which can be a pain. The lack of customization in certain areas can be frustrating as well. I do wish the advising areas we use in the system had more room for departments to customize to their standards. But to comply with the university standards we must have one set office that can determine what we do as far as making note areas unique, for example.

Very good and Oracle provides a holistic suite of options which makes this a nice product to have if you are thinking about going to one vendor for all needs.

The ability to manage all HR needs - compensation, performance, reporting, HRIS, etc. It was a very powerful tool as well and had lots of ability to create custom fields for extensive reporting capabilities.

The interface, especially the reporting query portal, was difficult to learn and navigate.