ProProfs Knowledge Base vs TeamViewer Remote
ProProfs Knowledge Base has 28 reviews and a rating of 4.68 / 5 stars vs TeamViewer Remote which has 11431 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It helped us create online training documentation that new hires can access conveniently to get acquainted with our work culture, policies, projects, and more. The best part is that it’s easy to use.
- The interface is very simple, and the tool integrates well with our current help desk tools. We use Freshdesk currently for help desk tickets.
Cons
- Runs fine on iOS devices, however, at times it lags on android.
- Frankly, we will have to use the tool for some more time to identify any possible faults in it.
Pros
- Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.
- I like the possibilities and simplicity. It's an excellent software to help collegues and customers.
Cons
- Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.
- Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.
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2023
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