Too many tabs to use and can become confusing where to navigate. There is not anything in written form for us to refer to when we have questions.

I like the ease of access and simplified integration that the platform uses.

Excellent software, easy to use and wonderful costumer support. We have always used Alora and we will never change to another company.

This is a user friendly home health system. Ease of use and requires no extra talent and can keep you safe and healthy.

Alora the price is right and the customer service assistance is what helps me sleep at night knowing Alora is just a call away.

The biggest issue up to this point is that the system seems to crash a lot when I have entered and completed a 485 then go to print.

The best part of their support is that most of their staff is very familiar with the Home Care business and all of it's intricacies, so they know exactly how to help.

You can look at multiple sites with ease. In the Reports section you can type in what you want instead of scrolling down.

I like the ease of use and that I can click right into DDE. The support team is always helpful, and they all have superior knowledge of the system and have great attitudes.

Allergies are not up to date. There are multiple missing medications.

The customer support for this software is amazing and it's a great value for what you pay for.

Parameters driven making it scalable. Well integrated with the DDE , Clearing houses and SANDATA for EVV transmission.

It is very user friendly and easy to operate. This system makes it easy for everyone to see what is going on with a patient and there care.

Overall the customer support is great. We always have the nurses call to get the software downloaded to their laptops, and they all comment how nice and helpful the staff is.

The Alora Classic is so friendly user, easy to navigate and have a good customer support.

My job requires me to do lots of business via phone. I have come into contact with rude, demeaning, and just darn nasty people.

A Great System Overall - May Lack Specificity for Some Applications.

The software is very user friendly, and the customer service reps are extremely courteous and helpful.

I dislike the lack of communication between the software engineers in my business. I am constantly having to check on the progress of a project I am currently working with a software engineer on.

We recently had a CHAPS survey and they wanted to see the Transfer Summary for a patient hospitalized. No such thing in this software.

The customer service is great and the hours available are great too. This is the main reason why I have decided to stay.

What sets Alora apart from their competitors is their fabulous customer support. We work with their support team on a regular basis, and they are awesome.

The dashboard is not only visually appealing, but well organized with lots of helpful information at a glance. The system seemed very flexible in the sense that you can free form a lot of things.

Wonderful staff, they help with teaching brush up and reminders.

The support staff has been great and I have learned a lot from them. Thanks for all you have done to ease my understanding of Alora and OASIS.

It can be confusing at first, but it did not take long to acclimate.

They are always available and are so wonderful when they help you no matter how many times calls are needed. The software is very complete and encompasses all of our needs and more.

Software has brought efficiency of tasks, as well as increased our billing revenues with less rejected/incorrect billing claims with approved/correct codes checked and validated before billing.

Alora has a really good team, and I think that will build on their reputation in a very positive way.

Issues are resolved promptly, prices are fair and my nurses love it. I definitely picked a winner with Alora and I am proud to say so.

We're glad we switched while we were small because switching now would be a ton of work.

Easy to use, has great functionality, responsive team with great support when needed.

Invoicing: I find it hard to use it since it often does not completely match the reality of what we need have to pay (to staff) or charge (to clients).

When using on a volume scale, it becomes costly quickly.

During incident and after incident , and was there anyway they could avoid this incident in the future. Even adding triggers that may have caused this incident.

So far we haven't hit any major snags but if we do, I know that the back up customer support is available and efficient.

My experience has been pleasant the support available immediately is excellent.

Easy to use software for our private homecare business.

No I don't have a big dislike yet. Probably the fact you can drop and drag a file into the instructions for employees is frustrating.

I would describe my overall experience as a win.

It’s been a fantastic resource for our support company, to streamline information about each shift and client details.

The least you pay the least functions you get.

Easy to use, Shiftcare themselves have great communication and customer service skills, Answered all my questions and were able to help us effectively take off.

Having to pay extra for the team to be able to adjust their own shifts.

The ease of reporting their current movements and care for the client and being able to share any concerns via the shift care app.

Shiftcare is a great software that does the overall management of rostering, progress noting, clocking in and out, staff timesheets and client billing and much more.

The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic. Love the price book too.

The ease of the scheduling system, and simplicity of the billing and invoicing and the helpful support staff at Shift Care.

The great thing about ShiftCare is that it is easy to use, has a feature for progress notes and mileage which is required for us. It suits the business well and I would recommend it.

The customer service is great as well [sensitive content hidden] was wonderful when we were on-boarding our company with the this system.

Great product that is functional, easy to operate with excellent support.

We are happy with the amount of information we need to add for client details. We have had great interactions with the shiftcare team.

It’s easy to use and the invoices are super quick to make and send.

I like how easily I have been able to adjust my subscription to reflect the exact number of staff I have at any one time. Shiftcare are always updating and improving their platform.

Great platform that is user friendly and easy to integrate and train new staff.

Learning to use Shiftcare was easy and there is usually ongoing training and updates available from their support team.

We have found Shiftcare easy to use and affordable for a small business like ours. The clock on and off feature is valuable and customer care and help is readily available.

Easy to use and great customer service support.

Shiftcare is easy to use and very intuitive software. Scheduling is a breeze and the software is so fluid and easy to navigate.

The ability to read shift notes at the click of a button along with the Xero integration make invoicing and staff payments a breeze.

I have been able to get good responses from support if I ever needed more assistance and these have fixed my issues quickly.

I find the notifications icon frustrating, as I am not able to delete individual notifications and let others remain in that menu if I am not ready to read them yet.

We chose shiftcare because of it's simlicity in use and the cost compared to other systems. More than happy with the software and organisation.

US Dollar

Alora Home Health Software is a cloud-based, mobile-ready, solution designed to help manage all aspects of a home health care agency, including the clinical, operational, and financial components.

As an all-in-one system, optimized for both administrative efficiency and caregiver workflow simplicity, Alora includes everything from scheduling, to documentation, to billing, to built-in EVV. 

Alora handles both skilled and non-skilled home care in one, easy to use, system.  Alora handles all payers, including Medicare and Medicaid. 

 The paperless workflow provided by Alora, including built-in electronic faxing and custom document capabilities, lets you manage from anywhere, anytime.  Work is easier, when everything you need is in one place.  Simply put, Alora makes it easier for your agency to run better.


LongDescription

Patient Records Management

Employee Management

For Non-Medical Care

User Management

Mobile Alerts

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Real Time Monitoring

Task Scheduling

Electronic Signature

Bereavement Management

Invoice Management

Time Tracking by Client

Communication Management

Patient Intake

Care Plan Management

Calendar Management

Collaboration Tools

Scheduling

Assessment Management

Multi-Location

Medication History

Physician Portal

EMR/EHR

Mobile Access

Planning Tools

Dashboard Creation

Compliance Management

Real-Time Data

Client Portal

Real-Time Notifications

Forms Management

Workflow Management

Insurance Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reminders

Automated Scheduling

Built-In Database

Billing & Invoicing

Audit Management

Real Time Reporting

Facility Scheduling

Progress Reports

Monitoring

Claims Management

Payroll Management

Customizable Forms

Appointment Management

Records Management

Client Management

Caregiver Scheduling

Employee Portal

Third-Party Integrations

Task Management

Document Management

Quality Assurance

Historical Reporting

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Schedule a demo and request full pricing via the Alora website.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Alora Home Health

In Person

Live Online

Webinars

Documentation

Videos

Australian Dollar

ShiftCare is an all-in-one care management platform designed to increase efficiency for care and support providers. Access and manage your client documents, billing & invoicing, scheduling & rostering, progress notes,  employee information, and more, all in one place. An easy-to-use mobile app version for is available on iOS and Android for workers on the go.

Alora Home Health vs ShiftCare

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