Crescendo - Delta Health software


4 reviews(3.5/5)
4 reviews(3.5/5)

Crescendo is a cloud-based home health solution that integrates patient information across home health, hospice and private duty and helps users maintain patient-centric electronic medical records (EMR). It helps medical organizations to manage workflows like billing, scheduling, documentation and other day-to-day activities.

Crescendo offers a real-time dashboard that uses role-based, individualized metrics to manage agency processes and various key performance indicators. It also displays financial viability of different routines, rehospitalizations and hours logged in real time. Crescendo also provides users built-in document management, SHP and PPS Plus real-time alerts and OASIS assistance based on patient assessment. Customizable forms at the agency level to meet specific agency needs are also available.

Additionally, Crescendo features a billing and scheduling module, reporting and business analytics and resource and referral management functionalities.

Support is available via phone, email, product tutorials and other online resources.

Supported Operating System(s):
Web browser (OS agnostic)

4 Reviews of Crescendo - Delta Health

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  • William from Palomar Health

    Specialty: Home Health Care

    Number of employees: 201-500 employees

    July 2018

    This is the worst program I've ever used period. Paperwork now takes twice as long to complete. I've been in the business 27 years.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Previous Delta program was much better from field clinician perspective. Our large office getting this program has been a complete disaster. I rarely if ever do reviews but feel compelled to warn you not to make a mistake getting this program.

    Pros

    Easy for office to track paperwork deficiencies so good for office staff. We got to upgrade our field computers to Microsoft Surface but still horrible performance.

    Cons

    Can't handle large patient files. Buffers 3-5 minutes to open case while in field at times. Ridiculously slow, I need to watch a baseball game while doing paperwork to occupy my buffering times. Our Microsoft Surface computers appear to be overwhelmed with this poorly developed software. Does not have voice recognition software.

    This review was submitted organically. No incentive was offered
    Review Source
  • Eric from CHANS Home Health & Hospice

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    July 2017

    Reviewed as part of due diligence for home health & hospice systems

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Overall a good potential EMR.

    Pros

    Good features overall including user friendly scheduling, ability to customize clinical pathways, and met all our system level criteria (i.e. cloud based, mobile friendly, etc.). Good built in QAPI tools.

    Cons

    Did not make the final 3 in our due diligence secondary to better billing features in other EMR software that we reviewed. Other software also had more streamlined intake of referral features.

  • Gina from Independent Home Care of Maryland, LLC

    Specialty: Home Health Care

    September 2016

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I loved all of the features that the product offered to help ease a very complicated job. Being a Care Coordinator in this line of home health it can be extremely overwhelming at any given time. It is very helpful to have a program at your finger tips that can help make operations run more smoothly.

    Cons

    It can a bit intimidating when you first start using the product due to all of the options at hand. You have to navigate to numerous tabs to see all of the information available to you. Can be a tad frustrating when trying to learn everything this product has to offer you and your business.

  • Beth from Bethel

    Specialty: Home Health Care

    August 2014

    Very thorough and responsive

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's a comprehensive package that allows use by both our certified agency and our licensed agency. It's a fully integrated HR, clinical, and financial package. Many of the other packages we looked at could not meet the needs of both agencies. Clinically, they were great products, but the Human Resources accountability for a private duty agency was not available or integrated.

    Cons

    So far, there's nothing we don't like. There seems to be a very thorough implementation and training process. Point of care does not support iPads. It requires laptops or Windows-based tablets.

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