Crescendo - Delta Health Software


Crescendo is a cloud-based home health solution that integrates patient information across home health, hospice and private duty and helps users maintain patient-centric electronic medical records (EMR). It helps medical organizations to manage workflows like billing, scheduling, documentation and other day-to-day activities.

Crescendo offers a real-time dashboard that uses role-based, individualized metrics to manage agency processes and various key performance indicators. It also displays financial viability of different routines, rehospitalizations and hours logged in real time. Crescendo also provides users built-in document management, SHP and PPS Plus real-time alerts and OASIS assistance based on patient assessment. Customizable forms at the agency level to meet specific agency needs are also available.

Additionally, Crescendo features a billing and scheduling module, reporting and business analytics and resource and referral management functionalities.

Support is available via phone, email, product tutorials and other online resources.



4 Reviews of Crescendo - Delta Health

Overall rating

3.5 / 5 stars

Showing 1 - 4 of 4 reviews

July 2018

William from Palomar Health

Company Size: 201-500 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

3 of 5

Functionality

2 of 5

July 2018

This is the worst program I've ever used period. Paperwork now takes twice as long to complete. I've been in the business 27 years.

Previous Delta program was much better from field clinician perspective. Our large office getting this program has been a complete disaster. I rarely if ever do reviews but feel compelled to warn you not to make a mistake getting this program.

Pros

Easy for office to track paperwork deficiencies so good for office staff. We got to upgrade our field computers to Microsoft Surface but still horrible performance.

Cons

Can't handle large patient files. Buffers 3-5 minutes to open case while in field at times. Ridiculously slow, I need to watch a baseball game while doing paperwork to occupy my buffering times. Our Microsoft Surface computers appear to be overwhelmed with this poorly developed software. Does not have voice recognition software.

July 2017

Eric from CHANS Home Health & Hospice

Company Size: 51-200 employees


Ease-of-use

4 of 5

Functionality

4 of 5

July 2017

Reviewed as part of due diligence for home health & hospice systems

Overall a good potential EMR.

Pros

Good features overall including user friendly scheduling, ability to customize clinical pathways, and met all our system level criteria (i.e. cloud based, mobile friendly, etc.). Good built in QAPI tools.

Cons

Did not make the final 3 in our due diligence secondary to better billing features in other EMR software that we reviewed. Other software also had more streamlined intake of referral features.

September 2016

Gina from Independent Home Care of Maryland, LLC


Ease-of-use

3 of 5

Customer support

3.5 of 5

Functionality

4.5 of 5

September 2016

Great Product

Pros

I loved all of the features that the product offered to help ease a very complicated job. Being a Care Coordinator in this line of home health it can be extremely overwhelming at any given time. It is very helpful to have a program at your finger tips that can help make operations run more smoothly.

Cons

It can a bit intimidating when you first start using the product due to all of the options at hand. You have to navigate to numerous tabs to see all of the information available to you. Can be a tad frustrating when trying to learn everything this product has to offer you and your business.

August 2014

Beth from Bethel


Ease-of-use

4 of 5

Customer support

4.5 of 5

Functionality

4.5 of 5

August 2014

Very thorough and responsive

Pros

It's a comprehensive package that allows use by both our certified agency and our licensed agency. It's a fully integrated HR, clinical, and financial package. Many of the other packages we looked at could not meet the needs of both agencies. Clinically, they were great products, but the Human Resources accountability for a private duty agency was not available or integrated.

Cons

So far, there's nothing we don't like. There seems to be a very thorough implementation and training process. Point of care does not support iPads. It requires laptops or Windows-based tablets.