# eRSP Software Reviews, Demo & Pricing - 2026 > Review of eRSP Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/home-health/ersp-profile --- [Home](https://www.softwareadvice.com/) / [Medical Scheduling Software](https://www.softwareadvice.com/medical/patient-scheduling-software-comparison/) / eRSP Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/home-health/ersp-profile/reviews/)[Alternatives](https://www.softwareadvice.com/home-health/ersp-profile/alternatives/) # eRSP 2026: Benefits, Features & Pricing Wondering if eRSP is right for your practice? Our Medical Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview eRSP 4.2 [(99)](https://www.softwareadvice.com/home-health/ersp-profile/reviews/) Pricing Starting at $200.00 per month ### About eRSP eRSP is the original cloud-based home care software. We have been serving the home care industry for over 20 years, and we've learned a thing or two about what home care agencies need to be successful. Our comprehensive, all-in-one software is as effective as it is easy to use. Leverage intuitive scheduling, billing, payroll management, patient profile management, HR, and much more, all in one convenient location. Our goal is to make it easier for you to run your home care agency. eRSP is the most feature-rich, cost-effective solution on the market. Wondering if eRSP is right for your practice? Our Medical Scheduling Software selection experts can help you in 15 minutes or less. ## eRSP User Interface ## Popular eRSP Alternatives Main Product eRSP 4.2 [(99)](https://www.softwareadvice.com/home-health/ersp-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 3.99Customer support - 4.18Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [GEOH](https://www.softwareadvice.com/home-health/geoh-profile/) 4.9 [(156)](https://www.softwareadvice.com/home-health/geoh-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.80Value for money - 4.88Customer support - 4.87Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/) 4.7 [(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.55Customer support - 4.36Functionality Pricing Starting at $325.00 per month Get Price Alternative Product [ShiftCare](https://www.softwareadvice.com/medical/shiftcare-profile/) 4.6 [(145)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.47Value for money - 4.69Customer support - 4.44Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/) 4.8 [(182)](https://www.softwareadvice.com/home-health/caresmartz360-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.76Value for money - 4.83Customer support - 4.63Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) 4.6 [(92)](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.59Value for money - 4.59Customer support - 4.52Functionality Pricing Starting at $200.00 per month Get Price ## eRSP Pricing and Plans Starting price: $200.00 per month Free Trial Free Version Starter Package $200.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## eRSP Features - Popular features found in Medical Scheduling Appointment Management Billing & Invoicing Calendar Management Faculty/Staff Management HIPAA Compliant Multi-Location Patient Records Management Recurring Appointments Reminders Reporting & Statistics Self Service Portal Third-Party Integrations - More features of eRSP Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Scheduling Assessment Management Automated Scheduling Calendar Sync Cancellation Tracking Caregiver Management Care Plan Management Charting Chat/Messaging Claims Management Client Management Client Portal Clock In/Out Communication Management Compliance Management Credit Card Processing Customer Database Customizable Forms Customizable Reports Customizable Templates Data Import/Export Document Management Document Storage Electronic Payments Electronic Signature Email Reminders Employee Management Employee Portal For Long Term Care Forms Management Geriatric Care GPS Home Health Care Management Insurance Eligibility Verification Insurance Management Invoice Management Knowledge Base Management Live Chat Medication Management Mobile Access Mobile Alerts Monitoring No-Show Tracking On Call Scheduling Payroll Management Physician Management Point of Care System Real-Time Data Real-Time Notifications Real-Time Reporting Records Management Referral Management Scheduling SMS Messaging Task Management Task Scheduling Time Tracking by Client Visit Verification Wait List Management Workflow Management ## eRSP Integrations Waystar Integration rated undefined from -1 review QuickBooks Payroll Integration rated undefined from -1 review Dynamics Billing Integration rated undefined from -1 review HHAeXchange Integration rated undefined from -1 review Dynamics 365 Customer Insights Integration rated undefined from -1 review Viventium Software Integration rated undefined from -1 review See all 22 integrations ## eRSP User Reviews Overall Rating 4.2 Ratings Breakdown 5 47% 4 35% 3 14% 2 0% 1 3% Secondary Ratings Ease of Use 4.3 Value for money 4.3 Customer support 4.0 Functionality 4.2 Amy Q. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed September 2023 Amazing Customer Service! 5 I wanted to take a moment to express my appreciation for the exceptional customer service we received from \[sensitive content hidden\] at ERSP earlier this afternoon. \[sensitive content hidden\] got us set up quickly with our updated company login information and appropriate user access. We are now able to use ERSP to its maximum capacity, allowing us to be time efficient while maintaining a high level of productivity day in and day out, as we service our clients. Thank you \[sensitive content hidden\] for making us feel valued as a customer and for guiding us through ERSP with exciting and updated login info! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Product is easy to use! The features all tie in with our daily operations in servicing our clients and scheduling our caregivers for their shifts. Streamlines our processes allowing us to focus more time on providing the best quality care for our clients and offering exceptional support for our caregivers. Cons: It would be great if there was a way that caregivers could upload images of their updated credentialing from the mobile app Read More RT Rosa T. Verified reviewer Medical Practice 2-10 employees Used daily for less than 6 months Review source Reviewed March 2025 The Best Home Care/Home Health Software Available! 5 The onboarding experience has been phenomenal. They move quickly on helping you get up and running. Their support department is quick to answer questions usually in less than an hour if you are emailing, and it's not emergent. They have a support person that meets with you via zoom to guide you through the various training steps, and answers my questions you may have. I have worked with other software in the past and eRSP is by far the best, from functionality, customization, features, and platform. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about the eRSP software is its user-friendly interface and comprehensive features. The software streamlines various aspects of home care management, making it easy to schedule appointments, manage patient records, and track caregiver activities. The intuitive design ensures that even those who are not tech-savvy can navigate the system with ease. Additionally, the software's ability to generate detailed reports and provide real-time updates enhances communication and coordination among caregivers, leading to improved patient care. Cons: I would like to see more integrations for employee trainings; However, the overall functionality and ease of use outweighs this minor drawback. Reasons for choosing eRSP Cost effective, a lot of features, and works for home care and home health. Reasons for switching to eRSP I could never get ahold of thier support dept. It seemed like the same 1 person did the software, billing, support, and everything else. It would take days to hear back from them. Their chat feature never worked. I was charged monthly to have 1 of their staff on my "admin" list, for support reasons, in case they needed to help me with any issues. Read More BR Brian R. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Review source Reviewed February 2025 Brian review 3 Our experience has been mostly good, we have been using it for about 9 years now so we are used to it though. The cyber security attack last year was frightening to say the least and an extremely severe inconvenience. As a result, we almost went with another provider, and may still do so because of the lack of some functionality listed above. Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: We like the clear uncluttered layout of the interface. Cons: Lack of some useful functionality, such as being able to view all regions simultaneously, or expanding the entire weekly schedule of customers to view all tasks at once instead of just one customer schedule at a time. The client family connect portal needs more robust reporting capabilities, such as pulling an entire month or more of visit notes instead of one visit at a time. Customers have expressed frustration with this forcing me to continue downloading a month of visit notes and then sending them to customers. Vendor Response Thank you for your feedback and for taking the time to complete the review. Someone from our Customer Success Team will be reaching out to you directly to discuss your concerns. Replied March 2025 Read More HM Hector M. Verified reviewer Individual & Family Services 51-200 employees Used daily for more than 2 years Review source Reviewed April 2025 Good, but needs more form customization. 4 We have been using eRSP for several years now, and it has only improved over time. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I appreciate that there are continuous updating and improvements, making the app and website increasingly intuitive. Cons: The user interface is somewhat bland, but as it is evolving it is getting to be a slicker and smoother experience. Also, the form builder is somewhat limited and there is a charge to make custom forms not available on the form builder. Reasons for choosing eRSP Lower price at the time, with comparable features. Vendor Response Hi Hector, Thank you for taking the time to complete this review. We greatly value your business and look forward to continuing to work with you! Please add any enhancement requests at https://ersp.canny.io/ Replied May 2025 Read More MH Michael H. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Review source Reviewed March 2025 The good and not so good of eRSP 5 We have used other software prior to eRSP and looked at other software while we were using eRSP but we have not found anything that does the job as well as eRSP for cost. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: 1\. Scheduling is easy. 2. You can send texts and emails directly from the system. 3. Creating a new client plan is easy. 4. Calander and visit List is easy toest up, change and view. 5. It is easy to set up activities related to the care plan. 6. Custmer support is very good. Cons: 1\. can not do every other wekend scheduling in the Plan. 2. Can not set up different activites for differnt shifts. 3. Text and email responses are not seperated from the initial email or text. Reasons for switching to eRSP We were looking for a better scheduling system and a phone app that worked. Vendor Response Thank you for the feedback, Michael. The eRSP solution supports some of the functionality mentioned. Our team would be happy to discuss this further. Please reach out to us at 888-262-4166 option 1 or by email at ersp@kaleidasystems.com Replied March 2025 Read More FB Felicia B. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed April 2025 eRSP Makes Our Work Easier 5 My overall experience with eRSP has been excellent. It has positively impacted our agency by improving workflow, reducing administrative stress, and allowing our team to focus more on delivering quality care. The IT support team is responsive and helpful, and the software continues to meet our growing needs. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about eRSP is its ease of use and reliability. The platform is intuitive for both office staff and caregivers, which makes scheduling, documentation, and communication incredibly smooth. It has truly helped streamline our daily operations and improve overall efficiency. Cons: Honestly, I don’t have any complaints. We haven't encountered any major issues, and the system has worked well for our agency. It's user-friendly, and the support team is always available if we need anything. Reasons for choosing eRSP Great working relationship with previous owner, easy to use for admins and baby boomer caregivers. Vendor Response Good evening Felicia, thank you so much for your wonderful review. Please feel free to reach out to our support team should you have any needs in the future. Replied May 2025 Read More DJ Dahlia J. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 2 years Review source Reviewed April 2025 User friendly software simple and easy 5 overall experiences was great just few tweaks and its a good software. My employee like the software as it was easy ands not complicated Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: it user friendly and makes the easy access weather its the management or the employee Cons: Most of the feature was included but there were few feature was not included like sending forms through the software. Reasons for choosing eRSP They had more features which gave us easy access to the documents Reasons for switching to eRSP Due to franchise new contract we had to switch Vendor Response Hi Dahlia, Thank you for taking the time to complete this review. We greatly value your business and look forward to continuing to work with you! Replied April 2025 Read More AC Ashley C. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 6 months Review source Reviewed March 2025 eRSP is the best 5 My overall experience with eRSP has been smooth, very professional, and easy to understand the platform. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how the platform is very detailed and customizable to suit my needs. The self-paced training videos are very helpful as well for onboarding training. Cons: At the moment, I am happy with the service. Reasons for switching to eRSP I made the switch due to billing issues that were hard to get resolved. Vendor Response Hi Ashley, Thank you for taking the time to complete this review. We greatly value your business and look forward to continuing to work with you! Replied March 2025 Read More CB Chelby B. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed March 2025 eRSP Review 3 If 100% would be considered an outstanding experience, I would say we are, on average, around 60% satisfied. Ratings Breakdown 4 Ease of use 4 Value for money 2 Customer support 3 Functionality Pros: It's simple layout and formatting makes it easy to nagivate. Cons: The inefficiency. We never know from one day to the next if it will be working or not. The app is always unpredictable. Reasons for choosing eRSP eRSP is what we have used since 2019. Within the past two years, our satisfaction with the product has decreased and we have considered alternative systems. Vendor Response Hi Chelby, Thank you for your feedback. Over the past year updates have been made to stabilize the eRSP platform. If you are still experiencing service issues Our support team would be happy to assist. They can be reached at 888-262-4166 option 1 or by email at ersp@kaleidasystems.com Replied April 2025 Read More LN Laura N. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed March 2025 User friendly solution 5 I have no complaints about eRSP. Their customer service is excellent whenever I have a new issue to overcome and they are very quick to respond to and resolve requests. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: That it is an all-in-one solution for my small healthcare company including EVV which is required by all the payers we have contracts with. Cons: The cyber attack last year was scary and there was no option to do anything other than keep track of all the scheduling, payroll hours and billing on paper during the outage. Reasons for switching to eRSP Their product was clunky and not user friendly, it had many drawbacks including the fact that there was no EVV. Vendor Response Thank you for your feedback, Laura! We greatly value your business and look forward to continuing to work with you! Replied March 2025 Read More Showing 1 - 10 of 99 Reviews [See All Reviews](https://www.softwareadvice.com/home-health/ersp-profile/reviews/) ## eRSP Popular Comparisons [GEOH vs eRSP](https://www.softwareadvice.com/home-health/ersp-profile/vs/geoh/)[AxisCare vs eRSP](https://www.softwareadvice.com/home-health/axiscare-profile/vs/ersp/)[ShiftCare vs eRSP](https://www.softwareadvice.com/home-health/ersp-profile/vs/shiftcare/)[CareSmartz360 vs eRSP](https://www.softwareadvice.com/home-health/caresmartz360-profile/vs/ersp/)[InMyTeam vs eRSP](https://www.softwareadvice.com/home-health/ersp-profile/vs/inmyteam/)[AlayaCare vs eRSP](https://www.softwareadvice.com/medical/alayacare-profile/vs/ersp/)[Lookout vs eRSP](https://www.softwareadvice.com/home-health/ersp-profile/vs/the-lookout-way/)[WellSky Personal Care vs eRSP](https://www.softwareadvice.com/home-health/clearcare-profile/vs/ersp/)[Carecenta vs eRSP](https://www.softwareadvice.com/child-care/carecenta-profile/vs/ersp/)[HHAeXchange vs eRSP](https://www.softwareadvice.com/home-health/ersp-profile/vs/hha-exchange/)[AdaCare vs eRSP](https://www.softwareadvice.com/home-health/adacare-profile/vs/ersp/)[Auxo Care vs eRSP](https://www.softwareadvice.com/compare/276586-ersp/vs/524286-Auxo-Care/)[Therap vs eRSP](https://www.softwareadvice.com/compare/276586-ersp/vs/467875-Therap/)[Rosemark vs eRSP](https://www.softwareadvice.com/home-health/ersp-profile/vs/rosemark-home/)[Caretime vs eRSP](https://www.softwareadvice.com/home-health/caretime-profile/vs/ersp/)[Alora Home Health vs eRSP](https://www.softwareadvice.com/compare/2085-Alora-Homecare-Software/vs/276586-ersp/) [Compare All Alternatives](https://www.softwareadvice.com/home-health/ersp-profile/alternatives/) ## Other Top Recommended Medical Scheduling Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **203** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **168** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **124** times [Elation](https://www.softwareadvice.com/medical/elation-emr-profile/) **3.8** (80) Recently recommended **98** times Stuck Between Options? 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