When we presented our needs in detail many times over, they agreed they could handle them in the end, they were unstable and unable to deliver.

However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.

That didn't change the fact that FieldLocate is an inferior product with no real support.

If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.

Their licensing practices -- with the annual commitment -- is unfriendly and unusual in the software licensing world, in my experience. Terrible overall experience.

Since then the support from FieldAware has virtually disappeared and 3Plenish have been close to useless.

I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.

They never delivered what was asked of them. When I tried to break the contract, because I was not receiving what was promised, the threatened to sue me.

It is goos and easy to use software. It help to organise operation.

It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.

Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.

The technical help is immediate and effective.

They fix one problem with sync and another arises.

FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

The road-map process for new feature requests can be vague at times.

Overall, fieldaware has been a great fit for our company.

The mobile app is very user friendly and works good. The price book is very easy to set up.

The software WHEN it works is good, adding photos into job sheets is easy and creating job sheets on the fly is good.

Ease of use, pictures, and operation. Dispatching was smooth and reports are good.

The inability to get Field Locate to  SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.

FieldAware makes it easy to manage field crews.

Reporting is very limited, Customer service is quite bad.

Poor integration options. Not modeled to improve field performance in ways you might expect from typical service management software.

It doesn't work properly and the support is terrible.

The scheduler itself is really handy and a great way to keep an eye on who is where.

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

They are willing to help you and your business any way possible to make this product work for your company. The mobility of the product is the very best.

No default tax setting, and difficult to carry out some requests with the ipad version.

When we first implemented this program we discovered very quickly how limited this program is.

The software could be great if managed correctly but their back office team have no care about customer service.

Just to repeat my above comments really, it's been really useful and vital for me and great value for money.

Jotform is very easy to use, design your form, share the link and process the results. The most amazing is to format the answers in PDF.

On two occasions, I have lost hours of work despite saving religiously. I haven't been able to reproduce this so I can't report ti.

Great asset in my wedding photography company - perfect for client-submitted inquiry forms, vendor contact sheets, itineraries, and more.

I love love love this product. We’ve made forms that are for return requests and some that people can place orders from.

The best part about JotForm is how easy it is to use - with drag and drop options, excellent customer support, and regular updates to improve building the forms.

I really have loved how the ease and flexibility with which Jotform allows one to capture information.

It's an excellent platform with robust features and tons of integrations. Support is top-notch as well.

Said it would handle the tasks needed. It was easy to sign up and they were great at refunding immediately.

I like that the forms are easy to build and revise. Also, easy access to responses and the ability to download is a lifesaver.

This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me.

Customer service is great, and it helped me save tons of time on building forms. My client is happy because the design looks great.

The only problem I have with this program is that uploading images into the document for submission is not always smooth.

When I was stuck at work with a database that was just terrible, I instead got jotform.

JotForm is easy to use and  has a beautiful dashboard to help  you track your form's performance.

I do not remember having anything I disliked about this software.

This is a generally good and sometimes great form building software.

We had an issue with tracking Facebook conversions with JotForm, but I cannot think of any other dislikes.

Very good product, very interesting for a non-profit organization like ours. Easy to use, most of the problems are solved by helpdesk.

Found it to be quite fast to use and reliable. Not sure it's the best solution in market but was easy enough for the couple projects I used Jotform for.

I am very happy with the few forms we have gotten to share with our parish or parishioners.

They also allow it's users to upload their own company logos which is super nice.

What I really liked the most about JotForm was how easy it was to build a form. The interface was user friendly.

That tells me that Google algorithms respects their business website. Great product and I recommend it to everyone.

Easy to use, also integrates with whole bunch of other applications like Zoho CRM which is great.

What I like most about this software is that it is easy and fast to create a very attractive looking form.

Using it since the very early days, and I ve seen how it grew over the years. Multifunctional, great customer service, ability to code yourself if needed (and they provide help with that).

It can integrate in many other platforms like WordPress. One of the best part of JotForm is it allow me to completely customized the form according to my theme.

I think that JotForm is a cost effective way to integrate easy signup into our website.

The value for money is very friendly. It has so many great features that I love especially the conditional logics.

I am very pleased with the affordability and ease of this website. I got exactly what I needed.

Great and it just keeps getting better with all of their new integrations that they roll out with every weeks.

I got impressed by the support: very efficient, swift answers, kind people.

Not being a paying customer apparently carries a risk at JotForm???  Really unhappy - disgusted.

It is super easy to use and very user friendly. I like that they have make the user experience so easy to build, implement and tabulate results.

US Dollar

FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. 

No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. 

FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. 

In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster by creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation.

In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. 

FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. 

Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware.

FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. 

And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. 

Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware.

You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul.


LongDescription

Real Time Analytics

Patient Records Management

Employee Management

Purchase Order Management

Work Order Creation

Status Tracking

Barcode/Ticket Scanning

Customizable Reports

Document Storage

Proposal Generation

Document Imaging

Activity Tracking

Equipment Management

Data Synchronization

IT Asset Management

Dispatch Management

Charting

Contract/License Management

Electronic Signature

Invoice Management

Timesheet Management

Gantt/Timeline View

Time Tracking by Client

Customer Accounts

Customer Database

Recurring Appointments

Resource Management

Job Management

Calendar Management

Customizable Fields

Barcode Recognition

Geographic Maps

Scheduling

Data Import/Export

Offline Access

Clock In/Out

Multi-Location

Self Service Portal

Service Call Management

Route Management

Technician Management

Project Time Tracking

Pesticide Usage Tracking

Mobile Access

Inventory Tracking

Service Reporting

Compliance Management

Performance Metrics

Routing

Service Catalog

Maintenance Management

Resource Scheduling

Client Portal

Preventive Maintenance

Forms Management

Service History

For HVAC Companies

Workflow Management

Project Tracking

Ticket Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Data Visualization

Automated Scheduling

Estimating

Work Order Management

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Customizable Branding

Asset Lifecycle Management

Inventory Control

Commercial Properties

Contact Database

Employee Scheduling

Online Time Clock

Customizable Forms

Appointment Management

Payment Collection in the Field

Job Tracking

Client Management

Quotes/Estimates

Customer History

Change Order Management

Third-Party Integrations

Location Tracking

Appointment Scheduling

Maintenance Scheduling

Task Management

Document Management

Inventory Management

Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

FieldAware

In Person

Live Online

Webinars

Documentation

Videos

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events.


Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more.

Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum.

Skip Logic

Access Controls/Permissions

HIPAA Compliant

Digital Signature

SSL Security

Project Planning/Scheduling

Approval Process Control

Conditional Logic

Collaboration Tools

Data Capture and Transfer

Full Text Search

Process/Workflow Automation

File Storage

Data Retrieval

Annotations

Encryption

Convert to PDF

Question Branching

Social Media Integration

The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. 

Bronze - $24/month
Silver - $29/month
Gold - $79/month

FieldAware vs Jotform

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