August System has great support. They listen and make recommended changes. They go beyond to treat their customers very well. The President is always there to help, when I feel I need to reach out directly to him he is available and more than wonderful to work with.

Number one is the support. I am an older user and the ease of use is good for me. At first like any new software it is confusing but with training is is easy to use. The support team is readily available to help at any time.

It is not internet based.

Working with August Systems has been a great experience! I appreciate calling August Systems knowing that I am going to talk to a person who can help me. They are not going to create an "incident number" and call me back. I have had the same contact person since we transitioned 3 years ago!!

Customer Service is great! The System is easy to use. It "flows" and makes sense for clinicians and billers.

I don't necessarily like the way visit notes look when we have to print them out. It is difficult to pick out what is the actual nurses documentation.

Software was in place when I purchased the company. I've been to industry conferences and had demo's on competing scheduling software. I believe the ease of the Visit Wizard and accurate and efficient billing system is the best choice.

We can run our office without scheduling hiccups, no overbooked clients or shifts being missed. With ClockWork real time I know where my employees are during the day. I don't like unhappy clients! I like how it collects and keeps all my data safely billed and easily accessed when the auditors show up.

I don't really know what to say here. Sometimes I get annoyed if the system wants to override me because it says I'm trying to double book or schedule someone unavailable. I don't like it when my software is out smarting me.

Wizard is very easy to learn and navigate within! Customer support (Lynn) has always been very helpful. Excellent support!

It is easy to learn and navigate! Everything is simple to find. The reports have excellent information!

Wizard does not have the ability to export data into Excel, which cause more manual data entry. I would like to see that improve!