Visit Wizard

RATING:

4.3

(4)
Overview

About Visit Wizard

Visit Wizard by August Systems is a cloud-based home health solution for small and midsize agencies. Key features include clinical charting, employee scheduling, medicare billing, telephony and drug interactions. The solution can also be accessed via native mobile apps available for Android and iOS devices. Visit Wizard tracks employee availability, work preferences and skills that help to meet the service requests on the basis of patient’s needs. It also color codes the visits to indicate status and allow users to view monthly or weekly schedule. Reporting feature helps agencies to view trends and spot the trouble areas on a regular basis. Visit Wizard’s billing feature lets users access revenue and cost breakdown as well as submit claims or post payments by ...
Visit wizard main screen

Visit Wizard Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Visit Wizard

4 Reviews

Katherine

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Wizard Rating

August System has great support. They listen and make recommended changes. They go beyond to treat their customers very well. The President is always there to help, when I feel I need to reach out directly to him he is available and more than wonderful to work with.

PROS

Number one is the support. I am an older user and the ease of use is good for me. At first like any new software it is confusing but with training is is easy to use. The support team is readily available to help at any time.

CONS

It is not internet based.

Vendor Response

Thank you for the great review of Visit Wizard, Kathy. We appreciate our long time clients like you and the feedback you provide. This valuable input helps us keep improving Visit Wizard and our service to you.

Replied September 2016

Wendy

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

First EHR a success!!

Working with August Systems has been a great experience! I appreciate calling August Systems knowing that I am going to talk to a person who can help me. They are not going to create an "incident number" and call me back. I have had the same contact person since we transitioned 3 years ago!!

PROS

Customer Service is great! The System is easy to use. It "flows" and makes sense for clinicians and billers.

CONS

I don't necessarily like the way visit notes look when we have to print them out. It is difficult to pick out what is the actual nurses documentation.

Lynn

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Working Owner, Registered Nurse who oversees all aspects of care

Software was in place when I purchased the company. I've been to industry conferences and had demo's on competing scheduling software. I believe the ease of the Visit Wizard and accurate and efficient billing system is the best choice.

PROS

We can run our office without scheduling hiccups, no overbooked clients or shifts being missed. With ClockWork real time I know where my employees are during the day. I don't like unhappy clients! I like how it collects and keeps all my data safely billed and easily accessed when the auditors show up.

CONS

I don't really know what to say here. Sometimes I get annoyed if the system wants to override me because it says I'm trying to double book or schedule someone unavailable. I don't like it when my software is out smarting me.

Michele

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2016

15 Year Wizard User

Wizard is very easy to learn and navigate within! Customer support (Lynn) has always been very helpful. Excellent support!

PROS

It is easy to learn and navigate! Everything is simple to find. The reports have excellent information!

CONS

Wizard does not have the ability to export data into Excel, which cause more manual data entry. I would like to see that improve!