CiiRUS Software


 

CiiRUS is a vacation-rental management solution that offers reservation management, quotes, website management, marketing, accounting and reporting features within a suite. The product is available both in cloud-based and on-premise deployment options.

CiiRUS features reservation management, which allows users to manage bookings from different channels. Users can manage offline bookings, as well as those from booking channels such as Home Away, Tourico and Booking.com. The solution also enables clients to make online payments for hotel bookings through payment processors such as Authorize.net. 

CiiRUS also features housekeeping management, which allows users to schedule staff for housekeeping and maintenance activities. Users can also view the status of maintenance requests with the help of a real-time job tracker.

CiiRUS offers website hosting and management services, which allow users to design customized websites and accept online bookings. Users can also integrate the solution with their existing website.

 

CiiRUS - Report creator
 
  • CiiRUS - Report creator
    Report creator
  • CiiRUS - Reservation management
    Reservation management
  • CiiRUS - Staff scheduling
    Staff scheduling
  • CiiRUS - Travel insurance management
    Travel insurance management
  • CiiRUS - Cart settings
    Cart settings
  • CiiRUS - Price quotes
    Price quotes
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

25 Reviews of CiiRUS

Showing 1-20 of 25

 

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Mandi from Gemini international vacation villas

May 2017

May 2017

We are so glad we switched from our previous reservation software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The software is easy to use, the layout allows you to navigate seamlessly through the system Ciirus meets all our needs from putting in work orders, allocation of cleans and placing reservations. This is a multi faceted system.
The team at Ciirus are very helpful and really want you to succeed. Since joining with Ciirus we have increased our bookings with being able to partner with Homeaway, Airbnb, through their system. We have basically cut down our errors to zero, as long as the data is inputted correctly, Ciirus is always right lol.

Cons

There are so many facets to the system, we are learning new things and coming across new ways of working. I would definitely recommend detailed training on the system, especially when you first start to use it. The Ciirus team are so helpful

Source: Capterra
 

Sydney from Greenway Property Management & Vacation Rentals
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Ciirus fully considers the property manager and is open to whatever ideas we have!

Ease-of-use

Functionality

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The ability to maintain traction of all incoming and outgoing guests! Ciirus keeps very detailed notes of everything that is done, which makes it easy to track down the history and keep track of the many events that occur throughout a guest's stay.

Pros

I like that it has so many features! Many of which I haven't even ventured into yet, but plan to. I like that there are support videos for almost everything. I refer to those a lot when taking on a new feature of the software.

Cons

As much as I love seeing the new features of a new software update, it will be nice when things are automatically updated in a web version! It will also be great to be able to use Ciirus on a mac or mobile device at some point.

Source: Capterra
 

Rafael from First Choice Services Group Inc

May 2017

May 2017

I Love using Ciirus, it is a lifesaver. Their customer service is outstanding!!

Ease-of-use

Functionality

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Pros

Great Software!! This software makes it much easier to manage our properties. I would recommend this software to all Property Managers.

Source: Capterra
 

Beth from Kalypso Bay Vacation Rentals
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Roberto and his staff are always pleasant to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

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Pros

It is easy to navigate. It was the first software that I used and will continue to used for the foreseeable future.

Cons

There is so much to learn you cannot possibly learn it all. Each time it updates we must learn it all over again. I have used this software for the past 7 years and have only begun to scratch below the surface.
I do wish that we were able to access the Rental Exchange feature without it costing an arm and leg.
More one on one training would be very helpful. Perhaps monthly webinars to further help each companies staff.

Source: Capterra
 

Edney from iHome Resort
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Perfect Vacation and Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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CiiRUS is working perfect for our business. Our company uses CiiRUS since we start in this business and we never have any problem using CiiRUS.
The technical support and training team are always available to help us with our questions.

Pros

friendly system.
easy to operate it.

Cons

no mac version Yet

Source: Capterra
 

Ani from BPI

April 2017

April 2017

Comprehensive management software for managing vacation rentals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I have been with Ciirus for 4 years. The technical support is top notch. I can always reach a live person with a broad knowledgeable base, friendly and helpful. I have tried several management tools over the years and find Ciirus to be the best with creative and innovative solutions. I would highly recommend this software for short term vacation rentals..

Source: Capterra
 

Marcio from Fidelity Vacation Homes
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Central Piece in our Operations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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Support

Ciirus has been an important part of our operations. Besides its core functionalities are central for our company, our relationship with the whole team makes all the difference from the self-proclaimed major software packages competition out there. Thanks guys! Keep on rockin!!

Pros

Software has a vast amount of crucial features and it is useful in all aspects of our operations enabling all departments interact within the same environment.

Cons

It demands a significant learning curve to integrate the whole team into it.

Advice to Others

Be open to spend time with it because it is not a "plug and play"type of deal. There's a need to really dive into its features in order to correctly implement into the operations.

Source: Capterra
 

Mario from Alamo Vacation Homes
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ciirus products and customer service are top quality. We've had an excellent experience working with them.

Source: Capterra
 

Lynda from Florida Villas & Homes by Elite LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Ciirus is the "Total Operating Solution", for running a successful vacation management company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros:
They know and understand the vacation rental management business inside and out. They have thought of and have all the tools you will need to be more successful and in less time.
The calendar sync, allows for communication with others, to receive limitless bookings and provide a convenient login for your owners.

Accounting is easy, with the owner statement and tax reporting system.

Pricing is cost effective and customizable for any size management company.

Email responders, make marketing stress-free.

Operations- provides a "real time" job tracker, allowing for easy information flow to support accurate records.

Customer service top notch. a real person answers the phone and is always ready to assist and support.

A+ web designers offer solutions and are always there to lend a hand. They complete customer needs quickly and charge reasonable fees.

Cons:
I'd like the website to process requests a bit faster, but we are getting the bookings, so it is producing well for us. I'm sure they'll improve this in the future.

Recommendations to other buyers:
They are a knowledgeable, professional company, growing rapidly every day. In my opinion, they are the best in the market today.

Source: Capterra
 

Heidi from Beach Time Rentals

April 2017

April 2017

Excellent Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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We have been with Ciirus for a few years now and it has been such a great experience. We tried a few software companies in the past and this has been the best one for our company.

Source: Capterra
 

Graham from Florida Property Services
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Fantastic Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

I have always had a first class service when I deal with any member of the Ciirus team , always very professional and ready to help.

Pros

Very easy to use

Cons

Nothing

Advice to Others

No

Source: Capterra
 

Rune from Gotoflorida.no

April 2017

April 2017

Overall good service and support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Have good experience to work with Ciirus team from A to Z. Ciirus platform is very wide and lot of functionality build in.
Only thing we wish Ciirus could have more focus on is more logical use of interface on some parts of the system.

The staff is always helpfull and always return back with feedback if you have any questions.

Source: Capterra
 

Jim from Excel Management and Rentals Inc

April 2017

April 2017

CiiRUS review by Excel Mgmt

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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I have been working with Ciirus for several years and have found the software to be cutting edge, and both easy to use and understand. The staff is approachable and responsive to my needs and the support is on point. They have a great combination of competence and attitude. What I like best though is that they are innovative in ways which grows my business. The channel partners they have brought on have been great and the high touch high tech approach to the software platforms on my phone and tablets make my business run smoother. They are always looking for new ways to enhance the software and to make the Ciirus experience satisfying. I have used other short term rental management software and I would definitely recommend Ciirus.

Source: Capterra
 

Birgit from Birgits Florida AS
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Review for Ciirus program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Ciirus for many years now, almost from the beginning, and it is the best thing ever for my vacation-business, - both as management and as booking agent. It is very cost effective, user friendly and very expandable into new features every year. I look forward to grow with them into the future! And the staff is great too!

Pros

Calendar sync that gives me the opportunity to rent as many home as as I wish - no limit.

Cons

Home owners can not make templates themselves to send out to their owner bookings.
Calendar sync homes that I do not wish to use is not possible for me to delete in the list from supplier - supplier must do it for me.

Advice to Others

I look forward to more suppliers start using Ciirus so I can rent out even more homes for them.

Source: Capterra
 

Matt from Go Global Vacation Rentals
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent top notch software and service!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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I have 2 vacation rental business/websites with Cirrus. They worked with me from the beginning to the end product with every step. The staff is very responsive and knowledgeable. I would highly recommend Ciirus for vacation rental software.

Pros

Easy to set up and learn. Very user friendly. Price point is very fair for the level of software. Always up to date.

Cons

None

Source: Capterra
 

don from Core Property Team
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

What did we do without Ciirus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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We have know Cirrus for all most all of it's years in operations and watched it gow into a Majour Software Company helping our Property Management Company with so many homes (all located) around Disney World Parks in Florida It would be a nightmare controlling all the bookings and then the management of the homes (by using the differing reports) that the software provides us They also have a great response Team as and when we need to call them with an issue that crops up - usually the problem is on our side but the Team takes care and lisends to our problem and then walks us through what we need to do to sort it and then off we go again Not too sure what we would have done with Ciirus and I would guest that we would not be as good as we are without them than you the Team at Ciirus

Pros

The format is straight forward and easy to use

Cons

the only comenst here is that you have to remind yourself to save the info each time

Advice to Others

it works for us and all the continuing processes of new add on etc. are really great

Source: Capterra
 

Milena from Casa Floridian LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great System!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best system I have seen for vacation rentals, very complete with accounting, operations and reservations functionality.

Pros

ease of use, it's very complete

Cons

Issue going on with the integration with homeway,

Advice to Others

None

Source: Capterra
 

Grant from Beach View Vacations

April 2017

April 2017

Best kept secret

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The entire process for shopping for PMS Software was perfect with CiiRUS. The entire team held my hand from beginning to end. The onboarding process was a very easy experience. The software features run my business - I'm glad to have partnered with such a great company!

Pros

Channel Management

Cons

None so far

Advice to Others

Great product - even better customer service

Source: Capterra
 

Alessandra from Intteli Vacation Homes.

March 2017

March 2017

Ciirus Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ciirus are always ahead with creative development, providing innovative technology and surpassing our expectations. We can count with a fast and professional support in any issue from all departments. They moved from simple property management software to a powerful management and business sales platform.
The direct integration with channel managers accelerated our business goals and saved operational costs.

Alessandra Dale
Innteli Vacation Homes

Source: Capterra
 

Natalia from Flow America Homes

March 2017

March 2017

Marcelle Pipolo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just wanted to register here how grateful we are for all the help you guys always provide us with.

Specially Marcelle Pipolo, she is always very nice and friendly with us, providing assertive support!!

Pros

It works well.

Cons

Not very easy to understand, not very intuitive sometimes.

Source: Capterra