We are very happy with the value we get from the software and all of the ways the software helps us merchandise our products, upsell to our customers, and track our conversions and online marketing spend so we can grow our business. The company is also always helping with free consulting as to how we can make our business better and grow faster.

I appreciate the integrated waivers that generate tickets for our guests and a process for us to make sure that every guest that participates is waivered. There are many ways to configure products to handle our complex capacity constraints for our ropes course. The software also handles admission tickets for our mini-golf and lane rentals for our Axe throwing. Having one system to handle all of our point of sale transactions as well as online bookings, camp reservations, and financial transactions is a plus. The ability to sell pre-paid vouchers works great for us during the holidays. The company is very responsive and always developing new features for us. The integration with QuickBooks saves us time and effort. The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.

The system doesn't integrate with a card system like embed yet.

I've honestly really enjoyed working with them. Incredibly responsive support and it gets the job done.

They are tackling unique problems that the location based entertainment industry faces and they are incredibly responsive when new features are needed or issues are identified. POS' for this type of business generally just dont do the things we need them to and they have done a great job!

There are a few features that we are waiting on but the pros outweigh the cons so we are OK waiting.

Waiver, reservations, POS - all streamlined and in one super easy to use solution. I love it. If I were to start all over HTPOS would be the first thing I would setup without a doubt.

It has streamlined out business. Things are much easier, and it all works seamlessly for us. As with anything, it has taken some time to migrate fully to their system, but I am very happy with the change. [SENSITIVE CONTENT HIDDEN] has been awesome and is very responsive when I do need help.

Nothing specifically comes to mind. I don't like that I have to set it up, no that would be true with any software like this. The only real issues I have had was because I set up something on the backend incorrectly, but those were easily caught, fixed, and made to function correctly moving forward.

We are able to migrate multiple ends of our business operations into one modular software. It is easy to use and has saved us time and energy.

The ease of use with HighTrek is such a terrific feature. Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.

As with all newer software that is constantly updated, we do sometimes find bugs, but the team is so responsive to make changes that it is hardly a con.

We are able to take online orders with ease. Customers love it and constantly tell us how easy it was to book their party and event.

User friendly. Easy to set up and easy to learn.

Cant think of one, everything has been exceptional.