Robust, user friendly everything on your finger tip software is so simple. Touchscreen app working on Apple devices is simply amazing and fast.

I have been using HotelKey PMS for over 2 years now and I can't tell you how happy I am. The system is super easy to learn and use.

HotelKey is the best known software from all others PMS systems used. It’s secured safe fast and easy.

User friendly and super quick to check in the guest.

Ll have to admit, in the beginning I was a bit skeptical because we could not get the basics started for the app.

Worst decision to buy this app. Credit card machines Loses connectivity every other day and it takes them 48 hours to fix it.

It is grate and Thanks for every time its helpful.

If there is no or slow internet connection is slows down and it might take some time to connect.

Signpad integration is not good & also sometimes due to franchise regulation, its quite a bit restricted.

Very ideal for a limited service/budget property, ipad made training very easy.

Once you experience this software you will find other softwares as more disorganized and abundant with steps to guidelines and features.

Easy to use and when we need help customer service is good.

Benefits for daily occupancy  reports, Do not rent least(very important) overall many other reports i use to transact my business. Great investment by all means.

I don't like that when you bring up a date for arrivals or departures, it shows dates for before and after the date.

The back end team of hotelkey is really awesome they will go above and beyond to satisfy your need and resolve any issue you are facing at property level.

The customer support team  are there 24/7. Customer care very important and they are very good at it.

The app crashing or failing to launch. Nothing else to complain about.

Customer service are always quick and super helpful. I highly recommend HotelKey PMS for any size hotel/motel.

The biggest benefit is that it is easy to use and understand and that I can train my staff how to use it in a very short amount of time, it's just plain efficient and that saves me money.

The strength of HotelKey is the grass root understanding of business needs of end user; and it’s been solidify by the excellent TEAM.

Awesome to use and very in sink with today’s technology.

I also love the mobile apps and the mobility if the iPads as well. Seriously the best system.

HotelKey PMS is  by far with the best user interface among the PMS alternatives I have used so far.

I like the hotelkey because when I'm call and when I need the help they will always help me.

I would recommend this product to smaller hotels looking for a budget solution. Definitely buy the additional maintenance and tech support.

Colors are quick to see, people are great to work with.

I like the amount of detail we can include and customize in our reservations.

Smart Hotel is very user friendly software and easy to learn. Integrated with our finance software which is a god send.

They have always been able to solve any issues.

Managers didn't realize how much money was being lost buy using another software that had no connection with out finance software.

Good prompting when taking reservations. Good interface with other our restaurant software and simply accounting.

As front Office I will like to use it, Because is uder friendly and simple.

Our online bookings have increased. Our customers enjoy the ease of the booking and the check in process.

The team at smart hotel will answer your call anytime. SENSITIVE CONTENT HIDDEN] and the team are so knowledgeabve and helpful.

Cancelled reservations print when you print daily registration cards. Waste of paper, time, and very confusing.

I personally like the reporting features. I am able to get reports on occupancy and reservations that enable me to see what our revenues are like.

Not URMs fault, but disappointing that the interface to allow our H&L POS to charge to rooms, still does not work correctly.

US Dollar

HotelKey PMS is a cloud-based property management solution that enables businesses in the hospitality industry to streamline processes related to point-of-sale, housekeeping, maintenance, inventory and more. Professionals can utilize the platform to manage front-desk operations including ID/passport scanning, customer registration and process payments.


HotelKey PMS allows enterprises to manage rate plans, compare budgets, maintain cash registers and track orders/tables in real-time. It lets users monitor inventory using a centralized dashboard, manage vendors and generate purchase orders. Additionally, professionals can handle group bookings, bulk guest check-ins/outs, employee shifts, housekeeping/maintenance schedules and more.


HotelKey PMS facilitates integration with various third-party booking applications including Booking.com and Expedia. Pricing is available on request and support is extended via phone and other online measures.



LongDescription

Employee Management

Electronic Payments

Price/Margin Management

Customizable Reports

Reservations Management

Spa/Activity Management

Reviews Management

Single Property

For Vacation Rentals

Calendar Management

Room Booking

Guest Experience Management

Housekeeping Management

Data Import/Export

Booking Management

Rate Management

Maintenance Management

Extended Stay

Marketing Automation

Revenue Management

Front Desk Management

Activity Dashboard

Online Booking

Reporting & Statistics

Multi-Property

GDS/OTA Integration

Reporting/Analytics

Built-in Accounting

Point of Sale (POS)

Third-Party Integrations

Catering Management

Maintenance Scheduling

Inventory Management

Loyalty Program

Financial Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

HotelKey is available at $3.00/Per Room/Per Month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

HotelKey

In Person

Live Online

Webinars

Documentation

Videos

Smart Hotel offers a hotel property management solution suitable for a wide variety of industry verticals like corporate hotels, resorts, retreats, wilderness lodges and marinas. It offers tools to manage central reservations, housekeeping, guest relationships, maintenance and club activities.


Key features include online booking engine, reservations with built-in yield management, confirmations, check-ins, registration cards, check-outs, guest folios, housekeeping and maintenance. The Internet booking module is commission-free and the third-party billing offers unlimited folios per reservation.


It integrates seamlessly with third-party accounting systems like QuickBooks and Sage. The built-in point of sale feature is suitable for both retail and table service, has touchscreen menus on non-proprietary hardware. And the custom reporting can support needs like transport manifests or meal plan reports.


Smart Hotel offers multi-property functionality that replicates guest profiles among properties so agents can welcome back a guest that has stayed at a sister property. It offers both on-premise and cloud-based deployment models.



Credit Card Processing

Promotions Management

Accounting

Customer History

Payment Processing

Communication Management

Pricing starts at $10,000 (one time payment) or $500 per month. Contact Smart Hotel Software for pricing details.

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