--- title: "Kross Booking Software Reviews, Demo & Pricing - 2026" description: "Review of Kross Booking Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/kross-booking-suite-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Resort Management Software](https://www.softwareadvice.com/hotel-management/resort-comparison/) / Kross Booking Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/kross-booking-suite-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/kross-booking-suite-profile/alternatives/) # Kross Booking Review From €3/month Free trial 1 plan Wondering if Kross Booking is right for your organization? Our Resort Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Kross Booking 4.4 [(13)](https://www.softwareadvice.com/hotel-management/kross-booking-suite-profile/reviews/) Pricing Starting at €3.00 per month ### About Kross Booking Kross Booking Suite is a cloud-based hotel management suite for small and midsize hotel businesses, privately owned bed and breakfasts and luxury hotels and larger chains. Features include an advanced planner, which allows users to manage existing reservations and view real-time information regarding rates and payments. The platform offers daily rate management to monitor and set rates depending on date and room type. Kross Booking Suite offers an integrated channel management module that displays rates and tracks reservations for multiple booking channels to avoid overbooking and maintain rate parity. ISTAT modules recover the data on the tourist movement, downloads the file and sends it to the office of territorial jurisdiction to comply with regulatory norms. The point-of-sale (POS) feature supports invoicing, payment capture and reservation confirmation. The platform integrates with PayPal to ensure payment security. Pricing is per month and depends on the additional features and the number of rooms supported. Wondering if Kross Booking is right for your organization? Our Resort Management Software selection experts can help you in 15 minutes or less. ## Kross Booking User Interface ## Popular Kross Booking Alternatives Main Product Kross Booking 4.4 [(13)](https://www.softwareadvice.com/hotel-management/kross-booking-suite-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.46Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at €3.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(485)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.17Value for money - 4.26Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1311)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Smoobu](https://www.softwareadvice.com/property/smoobu-profile/) 4.4 [(197)](https://www.softwareadvice.com/property/smoobu-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.38Value for money - 4.39Customer support - 4.31Functionality Pricing Starting at €29.00 per month Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(350)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.03Customer support - 4.12Functionality Pricing Available upon request Get Price ## Kross Booking Pricing and Plans Starting price: €3.00 per month Free Trial Free Version Basic €3.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kross Booking Features - Features of Kross Booking Activity Dashboard API Availability Management Billing & Invoicing Booking Management Built-in Accounting Calendar Management Channel Management Credit Card Processing CRM Employee Management Extended Stay For Vacation Rentals Front Desk Management GDS/OTA Integration Guest Experience Management Housekeeping Management Loyalty Program Maintenance Management Mobile Access Multi-Channel Management Multi-Currency Multi-Location Multi-Property Online Booking Point of Sale (POS) Price/Margin Management Promotions Management Rate Management Reporting & Statistics Reservations Management Revenue Management Reviews Management Room Booking Single Property Spa/Activity Management ## Kross Booking User Reviews ## Kross Booking customer ratings - Overall rating: 4.4/5 - Total reviews: 13 ### Rating distribution - 5 stars: 9 reviews (69%) - 4 stars: 2 reviews (15%) - 3 stars: 1 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (8%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.5/5 - Customer support: 4.3/5 - Functionality: 4.4/5 --- ### Best Software for property manager and hotel owner - Overall rating: 5/5 - Reviewer: Marco C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a completely tailor made software with a lot of function that could be add #### Cons Best customer satisfaction ever and could be esile tailor made to meet your needs. #### Reasons for choosing Kross Booking Kross Booking have better customer care and it could be easily tailor made for your needs #### Reasons for switching to Kross Booking Kross Booking have a lot more functions and it can be tailor made --- ### Un software affidabile per chi gestisce strutture in modo professionale - Overall rating: 5/5 - Reviewer: Filippo B. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered L’esperienza complessiva è estremamente positiva. KrossBooking si è dimostrato un software solido, affidabile e adatto anche a contesti complessi e con volumi elevati. È uno strumento che accompagna la crescita dell’attività e consente di lavorare in modo più ordinato, efficiente e professionale. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros La completezza e l’affidabilità del sistema. Channel manager stabile, sincronizzazioni puntuali e un PMS pensato davvero per chi lavora operativamente con più strutture. Ottime anche le integrazioni e la chiarezza nella gestione delle prenotazioni, che riducono errori e perdite di tempo. Da segnalare anche un supporto competente e concreto, orientato alla soluzione dei problemi reali. #### Cons Essendo una piattaforma molto ricca di funzionalità, richiede un minimo di tempo iniziale per essere sfruttata al 100%. Nulla di critico, ma è importante dedicare un po’ di tempo alla configurazione iniziale per ottenere il massimo. --- ### Nicest Front-end design, but.... - Overall rating: 3/5 - Reviewer: Andonis R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered ...when you do get a reply, the level of English used is definitely not up to par with the level a company such as Kross needs to be, or, (which is the most frustrating part), the instructions are either wrong or not resolving the issue. When you express your concerns and frustration (going back and forth with messages in the middle of the season), they tell you off for being 'not polite' or 'abrupt'! Also, they will come up with ...'don't expect super support with the amount you're paying...' as if I came up with their pricing tiers!!! I wish their sensitivity to this was equal when providing solutions to problems in a day to day operation of their software! I will be sad when I decide to move on to a different product, only because of their nice design for the user who is using the booking engine (especially when compared to some of the most popular platforms) and the months I spent setting this up! But only because of this - definitely not for user support, or ease of use of this product. Many hours of frustration!!! #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The Front-end design is what first convinced me to give this solution a try. Having done thorough research on similar products (online-direct booking engines for hospitality businesses), I hadn't seen any other program come close to the seamless design and UX/UI functionality of Kross Booking! #### Cons Unless you are a VERY experienced and VERY patient user - I wouldn't recommend investing either your time or money here. Although they cover A LOT of functionalities in their interface at the back-end - setting this up even for a 2 property business (let alone a bigger hospitality business), can take months and a lot of frustrating moments! Logging into the interface, the first impression is quite overwhelming! A lot of work and many hours need to be spent setting up every single option they have. They have built this product from the ground up for hospitality businesses, however, unless you know your hospitality stuff and have had A LOT of experience in running either similar products or platforms (like Airbnb, Booking, etc), you will very soon bump into several walls (even if you're a super experienced hospitality professional, like myself)! Support is medium at its best and while they have extensive documentation, most of the articles I ran in their knowledge base were either full Italian (despite the language switch to English) or English with the most critical terminology in Italian. I brought that up in several instances, but nobody really cared much! This product belongs to an Italian company with efforts to expand to the rest of Europe, but, they still have a lot of ground to cover!!! Support sometimes replies within the same day, but most of the time you need to prob to get a reply, even for critical issues you're facing. #### Reasons for choosing Kross Booking Design and lower cost (but not much difference, especially with Web Hotelier and Motopress)! #### Reasons for switching to Kross Booking Lack of Booking Engine. --- ### Overall great but can be better - Overall rating: 5/5 - Reviewer: Anthony L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The level of customisation is great, allowing us to implement what we need #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros All in one platform suitable for our needs #### Cons A lot of upfront work required to set up but the team are very helpful. Some documents are generated in Italian language which comes across as weird for our customers --- ### Un software completo per la gestione di strutture ricettive e affitti brevi - Overall rating: 5/5 - Reviewer: Emanuele B. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Kross mi ha risolto tutta la gestione contabile, amministrativa e di connessione con le OTA snellendo completamente tutte le operazioni della mia agenzia che gestisce oltre 50 strutture a Roma. Non lo cambierei per nulla al mondo, ne ho provati altri in passato e in nessuno ho trovato tutte le funzioni necessarie per svolgere questo lavoro, sempre qualcosa di mancante. Lo consiglio vivamente. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Assistenza attraverso chat in Italiano molto veloce e competente. Funzionalità di rendicontazione per la gestione conto terzi, gestione burocratica cade vacanze (istat, alloggiati, city tax) e fatturazione elettronica che rendono il software unico rispetto ad altri. Tutte le funzioni relative alla tariffa e il channel manager sono fenomenali. Il Booking engine e le funzioni ad esso legate sono complete e aiutano la disintermediazione. #### Cons Il software è complesso da settare, ci vuole tempo e la guida non è completa. Ma chi lavora in KrossBooking spiegherà cosa fare. --- ### Kross makes the day-to-day running of our B&B incredibly easy - Overall rating: 5/5 - Reviewer: Emma I. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Before switching to Kross I had trouble keeping track of the bookings coming in across the different platforms. Booking.com and airbnb allow you to block rooms, but they don't have an option to leave a note to yourself to reming yourself why you blocked them. This leads to a lot of confusion if you are not keeping detailed notes somewhere else. With Kross this is now all done in one place - I can keep track of all my bookings, all my blocks, and my income streams using one interface. It has completely changed our day-to-day running and made my life a lot easier! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is easy to use and customise. The interface is designed so as to allow you to visualise your bookings and income. Above all else, the customer service is fantastic - the Kross team is only a whatsapp, email, or call away if you need them. #### Cons The software is still in the process of being translated, which means that some options are not available in all languages. This is improving with time however, and gradually the parts of the software not available in English or Spanish are reducing. #### Reasons for choosing Kross Booking The price point was a big attraction, as Kross is very well placed compared to other similar products. The customer service was another big attraction. They took the initiative to contact me by phone after I registered an interest in the product online, and explained how the software worked in a friendly and low pressure way. #### Reasons for switching to Kross Booking I was unhappy with the system I was using. --- ### Rende tutto molto più facile - Overall rating: 5/5 - Reviewer: Victor C. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Semplicemente molto positiva. Assistenza clienti impeccabile. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Assistenza clienti, facilità di utilizzo #### Cons Configurazione complessa ma l'assistenza clienti è sempre presente a darti una mano. Una volta configurato il sistema facilita tutto il processo, non riuscirei a farne di meno. Prezzo del canone più che onesto. --- ### Ottimo Gestionale per tutte le strutture ricettive - Overall rating: 5/5 - Reviewer: guido b. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Il software è completo in tutti i suoi aspetti, veloce e semplice da usare, staff professionale e ottima assistenza sia telefonica che in chat. #### Cons niente, è tutto perfetto, in questi anni hanno migliorato e risolto anche qualche piccolo difetto --- ### the best channel manager I have met so far - Overall rating: 5/5 - Reviewer: ANDREA R. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it semplified quite a lot my work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use, user friendly, detailed functions, specifically designed for holiday rentals, fair praice #### Cons it is not much I am using this channel manager but so far I have not found any cons, the only little thing is the limited number of channels one can connect (though the principles are possible) --- ### Good product easy to use - Overall rating: 4/5 - Reviewer: BELEN B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software it's so easy to use and support is fast and efficient #### Cons at the moment I can not comment on the faults of the program --- Showing 1 - 10 of 13 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/kross-booking-suite-profile/reviews/) ## Other Top Recommended Resort Management Software [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (60) Recently recommended **15** times [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **14** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **13** times [Skyware](https://www.softwareadvice.com/hotel-management/skyware-profile/) **4.3** (4) Recently recommended **11** times Stuck Between Options? 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