About Kross Booking

Kross Booking Suite is a cloud-based hotel management suite for small and midsize hotel businesses, privately owned bed and breakfasts and luxury hotels and larger chains.

Features include an advanced planner, which allows users to manage existing reservations and view real-time information regarding rates and payments. The platform offers daily rate management to monitor and set rates depending on date and room type.

Kross Booking Suite offers an integrated channel management module that displays rates and tracks reservations for multiple booking channels to avoid overbooking and maintain rate parity. ISTAT modules recover the data on the tourist movement, downloads the file and sends it to the office of territorial juri...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

7 Reviews of Kross Booking

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

5.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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June 2021

Marco from Ibiza My Villa

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Best Software for property manager and hotel owner

Pros

It's a completely tailor made software with a lot of function that could be add

Cons

Best customer satisfaction ever and could be esile tailor made to meet your needs.

Reasons for Choosing Kross Booking

Kross Booking have better customer care and it could be easily tailor made for your needs

Reasons for Switching to Kross Booking

Kross Booking have a lot more functions and it can be tailor made

June 2021

Emanuele from FromHometoRome

Verified Reviewer

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Un software completo per la gestione di strutture ricettive e affitti brevi

Kross mi ha risolto tutta la gestione contabile, amministrativa e di connessione con le OTA snellendo completamente tutte le operazioni della mia agenzia che gestisce oltre 50 strutture a Roma. Non lo cambierei per nulla al mondo, ne ho provati altri in passato e in nessuno ho trovato tutte le funzioni necessarie per svolgere questo lavoro, sempre qualcosa di mancante. Lo consiglio vivamente.

Pros

Assistenza attraverso chat in Italiano molto veloce e competente. Funzionalità di rendicontazione per la gestione conto terzi, gestione burocratica cade vacanze (istat, alloggiati, city tax) e fatturazione elettronica che rendono il software unico rispetto ad altri. Tutte le funzioni relative alla tariffa e il channel manager sono fenomenali. Il Booking engine e le funzioni ad esso legate sono complete e aiutano la disintermediazione.

Cons

Il software è complesso da settare, ci vuole tempo e la guida non è completa. Ma chi lavora in KrossBooking spiegherà cosa fare.

October 2020

Mario from La pergola del chianti

Company Size: 1 employee

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2020

Ottimo channel

Ho collegato la stampante per le ricevute e il tutto funziona come in un hotel 5 stelle.

Pros

Io lo uso per gestite tre appartamenti in agriturismo e funziona benissimo. Completissimo, evoluto e funzionale. Prezzo minimo resa eccellente.

Cons

Servizi extra a pagamento. Non è possibile parlare con l'assistenza ma solo chattare. La versione mobile da migliorare non riesco ad inserire le nuove prenotazioni con facilità

May 2021

Emma from Ca La Vall

Company Size: 1 employee

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Kross makes the day-to-day running of our B&B incredibly easy

Before switching to Kross I had trouble keeping track of the bookings coming in across the different platforms. Booking.com and airbnb allow you to block rooms, but they don't have an option to leave a note to yourself to reming yourself why you blocked them. This leads to a lot of confusion if you are not keeping detailed notes somewhere else. With Kross this is now all done in one place - I can keep track of all my bookings, all my blocks, and my income streams using one interface. It has completely changed our day-to-day running and made my life a lot easier!

Pros

The system is easy to use and customise. The interface is designed so as to allow you to visualise your bookings and income. Above all else, the customer service is fantastic - the Kross team is only a whatsapp, email, or call away if you need them.

Cons

The software is still in the process of being translated, which means that some options are not available in all languages. This is improving with time however, and gradually the parts of the software not available in English or Spanish are reducing.

Reasons for Choosing Kross Booking

The price point was a big attraction, as Kross is very well placed compared to other similar products. The customer service was another big attraction. They took the initiative to contact me by phone after I registered an interest in the product online, and explained how the software worked in a friendly and low pressure way.

Reasons for Switching to Kross Booking

I was unhappy with the system I was using.

May 2021

guido from guido biagianti

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Ottimo Gestionale per tutte le strutture ricettive

Pros

Il software è completo in tutti i suoi aspetti, veloce e semplice da usare, staff professionale e ottima assistenza sia telefonica che in chat.

Cons

niente, è tutto perfetto, in questi anni hanno migliorato e risolto anche qualche piccolo difetto

December 2017

ANDREA from Casa Acquario Genova

Company Size: 1 employee

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

the best channel manager I have met so far

it semplified quite a lot my work

Pros

easy to use, user friendly, detailed functions, specifically designed for holiday rentals, fair praice

Cons

it is not much I am using this channel manager but so far I have not found any cons, the only little thing is the limited number of channels one can connect (though the principles are possible)

May 2021

BELEN from GESTIONA2R

Company Size: 2-10 employees

Industry: Facilities Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2021

Good product easy to use

Pros

This software it's so easy to use and support is fast and efficient

Cons

at the moment I can not comment on the faults of the program