RocketRez

RATING:

4.6

(13)

About RocketRez

RocketRez is a cloud-based ticketing platform that helps attractions and tour operators grow their businesses. With RocketRez, customers have access to tickets that increase revenue and decrease discount spam. Operators can create targeted offers for high value customers and focus on maximizing profits through dynamic pricing strategies based on weather forecasts, historical sales trends, peer analysis, or any other business-specific data.

RocketRez Pricing

We are able to accommodate flexible pricing options that work best for your operation. Talk to our sales team to find a solution that works for you.

Starting price: 

$15,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Streamline operations and leverage insights with RocketRez for predictable revenue growth and superior guest experiences.
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RocketRez Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for RocketRez

1 - 5 of 13 Reviews

Laura

Restaurants, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2020

Very easy program to use

Overall my experience with RocketRez has been great. Definitely recommend.

PROS

I love that RocketRez is very user friendly. I have to manage multiple accounts daily for work and being able to see them in a calendar setting makes everything easy for me. Creating events takes only a few moments and is straightforward. I love that.

CONS

The only thing that I would like to change is the way things are written out on the contract when I input them myself. I would like to be able to add bullet points but right now it all just meshes together.

Reasons for switching to RocketRez

I used Caterease at a previous company. Starship used something else before I started.

Louise

Leisure, Travel & Tourism, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Great Company, Easy to Use Product

All revenue is streamlined through one system.

PROS

RocketRez was easy to use. Before signing up with them, both parties involved made sure we had everything we needed to ensure a smooth transition. All missing functionality was developed and ready for us on day one. Down time has been non-existent and customer service is excellent. The RocketRez team understands your needs and will work as hard as possible to get what you need developed.

CONS

It sometimes takes longer than desired to get feature enhancements.

Reason for choosing RocketRez

Easy of use, customizable, functions well for our company's needs.

Reasons for switching to RocketRez

Software was not stable.

Crystal

Transportation/Trucking/Railroad, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Some Bugs to Work Out, Overall Pretty Good

RocketRez helps our passengers get to work on time and I know they all appreciate it very much. I know that if I had to commute, having a reservation system like this one would ease some stress.

PROS

I like the smoothness of the software. The various things I need to use are easy to find. The reporting could use some work, but I have found workarounds for the difficulties I've had.

CONS

The reporting could use some work, but I have found workarounds for the difficulties I've had. I also think it would be better if the searches were stored until you deleted the text in the search box.

Kim

Recreational Facilities and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

One Stop System!

I have worked with [SENSITIVE CONTENT HIDDEN] and his team since the inception of RocketRez and throughout the years I have found the system to be reliable and easy to use. You can tell that customer service is a definite focal point of the RocketRez team as support is amazing, quick and consistent!.

PROS

I love that RocketRez has us covered in ALL aspects of our business from accounting to reservations/tickets to reporting to waivers to accommodations to online reservations and partnerships and even photo management! This means you only have to use one system for all your business needs.

CONS

The only thing I can say is there are a couple of features that we would like to see that we have not received yet but I know are on the list.

Reasons for switching to RocketRez

[SENSITIVE CONTENT HIDDEN] willingness to learn about our business in order to truly understand our needs is why we made the switch to RocketRez. His understanding and compassion for his clients are unlike any other developer we have worked with. This has been instilled in his team culture and you can tell as the RocketRez team is an absolute pleasure to work with.

Ben

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

RocketRez Is awesome!

The team at RR is absolutely great on all fronts. We’re super satisfied and currently working on some fresh ideas with them to further rollout solutions at our company.

PROS

The best thing about RR for us has been that it 100% performs every operation that we wanted it to. The second best thing about RR is that it performs these operations in an extremely fast, intuitive way. This software has vastly improved the efficiency and productivity of our internal operations while at the same time improving our customer experience at the time of booking and on the day of travel.

CONS

All non-custom software integrations require companies to make some decisions and compromises compared to business as usual with an old solution. The team at RR really helped us look past our change anxiety and we’re much better for it.

Reasons for switching to RocketRez

Needed better reliability, system performance, and greater functionality. We got it!