RUN Powered by ADP

RATING:

4.5

(774)

About RUN Powered by ADP

The RUN Powered by ADP (RUN) solution is designed to make your small business payroll quick and easy. With a streamlined process and powerful technology, you'll complete payroll in no time. Choose from basic payroll to a full suite of HR tools and services, get what you need, when you need it. Payroll Features: - Process payroll at your desk or on the move, during business hours or in the middle of the night. - Taxes are calculated, deducted and paid automatically. - Have quarterly/annual reports submitted automatically. - Keep ahead of state and federal tax laws and HR regulations with automatic updates covering all 50 states. - Integrate time tracking with payroll. - Always have peace of mind with 24/7 support from certified payroll experts. Human Resources Feature...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
The all new RUN's dashboard offers easy access to your recent payrolls, search bar and upcoming to-dos.

RUN Powered by ADP Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for RUN Powered by ADP

1 - 5 of 774 Reviews

User Profile

Grayson

Verified reviewer

Restaurants

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

Do you have to pay taxes on payroll? Do you like doing math? Just use ADP.

Peace of mind knowing that I am not making a mistake that puts me in a bad position with the IRS.

PROS

They provide a lot more than just payroll processing. That's the meat and potatoes of it but they also now have the option to use zip recruiter for your hiring needs. That's a big asset. And, they have a great HR portal. You have access to just about every document and standard possible with a simple search or catalog inquiry. I'm a big fan of one stop shop ideas and this is becoming that. They have it easy to track paychecks, employee's files, reconcile past pay periods, pay taxes on manual checks, etc. And they are a great team for customer service. I've never had a bad experience with them. Oh, and they are adding in a scheduling option to schedule you staff and track their clock in/out times with GPS.

CONS

Cost. It's always the cost. But, convenience comes at a price. This is no small fee service. If you have a small staff and don't mind doing the math you can probably just use QuickBooks. But ADP Run makes it really, really easy to pay your team.

Melissa

Food & Beverages, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Our All Around Payroll Solution!

Overall, ADP is the perfect fit for our catering company. It provides us with exactly what we need for payroll processing as well as the added bonus of convenient communication with employees. Not to mention their lighting fast, secure delivery of our payroll checks overnight to our door step.

PROS

I really enjoy the multiple options ADP offers for employees. From an administrative side, we have many different positions that incur their own payscale and ADP allows us the flexibility to customize each employees information. With multiple event pay rates available, we can easily choose which rate is appropriate for the shift completed. Setting up employees is beyond easy and we have the ablilty to have W2 employees and 1099 employees separated yet all accessed in one convenient location come payroll time. Editing existing employees is just as easy and setting them up. From an Employee stand point, I receive detailed information from each pay period and I am able to access any of my information, including past pay stubs, at my finger tips with their convenient employee portal.

CONS

The only thing I can say we wish ADP offered was integration with our Catering Software. As convenient as ADP is to us, we still have to pull pay information from another program and enter it into ADP. If ADP integrated with our software, that would eliminate the extra step and help us even more.

Reason for choosing RUN Powered by ADP

We chose ADP over Square due to the added security and because the overall functionality of ADP worked better with our business than Square would have.

Vendor Response

Melissa, Thank you for the outstanding feedback on RUN Powered by ADP?! We strive to provide superior tools and support that puts time back into your day so you can focus on what matters most -- your business. We appreciate your recommendation and your valuable insights! - Your RUN Powered by ADP? Team

Replied August 2019

Yu-fen

Transportation/Trucking/Railroad, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2024

Bad customer service

Terrible. Never want to use the service!

PROS

It sounds very easy to use the app, but it’s too many requests for the approval.

CONS

Payment (banking) and account set up are different teams, plus the customer service is different team….they don’t work with each other.

Vendor Response

Yu-fen, we apologize for any frustrations you're experiencing with the service, but we're committed to helping you get the most out of RUN. A member of our team will be reaching out to follow up. Your feedback is very important to us here at ADP, so we thank you for the review.   -Your RUN Team

Replied February 2024

Ciera

Education Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed November 2023

ADP will save you time and money!

We love ADP. There are not many times we need customer support so that doesn’t keep us from continuing this product.

PROS

I love the payroll reminders and the ability to update employees in real time.

CONS

Often times the customer service is really backed up and you experience long wait times.

Vendor Response

Ciera, thank you for your review. We love hearing that our product delivers for you. We strive to offer the best possible experience for our clients, and your feedback about service wait time has been shared internally.   -Your RUN Team

Replied February 2024

David

Non-Profit Organization Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Great payroll solution for small business

PROS

It's fairly easy to start using. I love that they take over tax filings. It's easy to add a new employee. Customer service is pretty quick to respond by chat or email. It has every feature I need, including customized deductions. Direct deposit is very fast and reliable.

CONS

The user interface is sometimes strange: I want it to adapt better to different size screens. I want to sort employees when running payroll. Sometimes notifications for new services can't be dismissed.

Reasons for switching to RUN Powered by ADP

After using RUN Powered by ADP for a related company, we opted to switch this and another company as well. ADP makes it easy to keep everything organized, especially reports and tax filings.

Vendor Response

David, Thank you for your review of RUN Powered by ADP?. We love hearing that our RUN Powered by ADP? is not only easy and intuitive for you, but that it also provides peace of mind when it comes to taxes and regulatory compliance. We appreciate your feedback and as always we continue to strive to add value to your organization and to add time back into your day through our products and services. - Your RUN Powered by ADP? Team

Replied September 2020