RUN powered by ADP Software


 

RUN, powered by ADP, is a web-based payroll solution designed for small businesses. The solution can be deployed on either iPhones, iPads or on any touchscreen device. RUN can integrate with multiple third-party accounting software and human resource management services from ADP.

RUN provides cash flow management by allowing users to track and verify cash requirements before processing the actual payouts. With built-in reporting and analytics capabilities, users can monitor and view complete analysis of their monthly payroll activities. The solution also has a dedicated HR portal to keep all critical information at one place with an online storage for saving employee documents. HR411, the online resource from ADP, provides day-to-day best practices for businesses.

RUN also comes with the support of ADP’s payroll tax compliance team with notifications for tax deadlines, changes and new requirements. The team helps to make filings and tax deposits as per the latest regulations of federal, state and local tax authorities.

 

RUN powered by ADP - Dashboard
 
  • RUN powered by ADP - Dashboard
    Dashboard
  • RUN powered by ADP - Home
    Home
  • RUN powered by ADP - Custom employee handbook
    Custom employee handbook
  • RUN powered by ADP - Job description wizard
    Job description wizard
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

346 Reviews of RUN powered by ADP

 

Start your review of RUN powered by ADP

Click to start
https://www.softwareadvice.com/hr/adp-run-review/
Software Advice Reviews (57)
More Reviews (289)

Showing 1-20 of 57

Mariah from Armstrong Property Management
Specialty: Hospitality / Travel
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Not worth the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Pretty easy to use interface once you get the hang of it. Very easy to import timeclock (if you are using ADP's timeclocking software).

Cons

Extremely expensive, no way to cancel or adjust payroll once it is submitted. ADP will charge you an extra to write a check even minutes after you submitted payroll.

Review Source
 
 

Stephanie from LLC
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

The functionality of the features used, save time overall.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am still a fairly new user of run ADP and I know there are features available that have not been enabled. It would be nice if there were a detailed list of features with the descriptions of uses, for everything available with each level of package being used.

Pros

I manage the accounting and payroll for a small business. While I have the ability to process payroll manually, ADP saves a tremendous amount of time that needs to be focused elsewhere. ADP also supports the business whenever any legal issues come up when reporting and/or paying taxes. I was sent an alert that the company's rates were being raised in the state of IL, weeks before it was scheduled to occur. The alert enabled me to dispute the raise in rates and keep the company's tax rates at the lower percentage. It would have been much more difficult and time consuming, had I not had the support of ADP.

Cons

The customer support is lacking. I recently upgraded to include the HR Support add-on because I was supposed to have my 6 free months for joining ADP, was due to start. I ended up not receiving my free months and am still working with the sales rep to have this corrected. Although this is frustrating, the sales rep from ADP did make the time to go over the functions available with the HR add-on, so I can fully utilize all it has to offer.

Review Source
 
 

Melissa from CRC
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Took it for granted!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I used ADP RUN for about 5 years, but we eventually grew out of it and needed to transition to the Workforce Now platform. I had a lot of bad things to say about RUN previously (report capability, customer service, etc), but compared to WFN I know realize RUN was great! It's very user friendly, you don't even have to be a payroll expert to easily use it.

Cons

I'm not a fan of ADP as a company in general. Their customer service is hit or miss, it just depends on who you get on the phone. Some are very knowledgeable, some seem very new or just give contradictory information that you know is incorrect.

I believe RUN is best for small companies, maybe <100 employees. We had a 401(k) functionality come up that RUN couldn't support, but if that hadn't come up we'd still be using RUN happily.

Review Source
 
 

LILLIAN from DANBURYHYUNDAI
Specialty: Auto Dealership
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

ADP IS GREAT FOR AUTOMOTIVE

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

EASY TO NAVIGATE, GREAT CUSTOMER CARE. HELPS TO EFFORTLESSLY KEEP TRACK OF WORK DONE, APPOINTMENT ETC

Cons

DEPENDING ON INTERNET CAN HESITATE DURING ACCOUNTING PROCESS, BUT IF THATS MY ONLY ISSUE ALL IS GREAT

Review Source
 
 

Amanda from Cabot Psychological Services, PLLC
Specialty: Healthcare / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to use software, not always easy to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The functionality of the website is great--super easy, user-friendly, attractive platform. While the rate to use isn't bad, they do randomly just increase the charges.

Cons

I've had some tough customer service calls--I eventually got resolution, but met some resistance along the way.

Review Source
 
 

Shanele from Measure
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Great for the very very tiny firms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and cheap. Great for a basic hris and running various reports. It was a service we needed just for payroll so it did the job but it did not offer anything else. Also the payroll processing function is super easy to navigate.

Cons

They do not provide any training on using the software which I think does them a disservice because people will not use it. I don't know if this is a ploy to get people to upgrade to their more robust platforms but quality customer service should be a given across the board of all their offerings.

 
 

Laura from The Meadows at Country Place
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Excellent Payroll and HR software

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

They have improved on their reports feature. Now I can customize more so reports with more specific filters. I also really like that I can download payroll into QuickBooks into a general ledger, it is super easy and time saving!

Cons

I process payroll for several companies, and it would be more helpful if I could use one login for all companies.

 
 

Firoozeh from Viking Funding Group
Specialty: Banking
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

ADP Run

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have to say I loved the product but I was never crazy about the customer service. They don't get back to you right away and at the time you are holding the line for a long time. If ADP had a direct contact to call someone when you have a problem I would gibe them 4 stars.

Pros

Ease of the use the software

Cons

Customer service

Advice to Others

I recommend the product but if you want customer support look elsewhere.

 
 

Melissa from CRC
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Good Product for Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

ADP's RUN payroll software is very user-friendly and self-explanatory. It's appropriately priced based on the number of employees you have, so it's affordable for even the smallest of companies and can grow as you grow. It has a great new employee access portal, where employees can see their pay stubs, view tax forms, and change their direct deposit information themselves.

Pros

Ease of use, employee access

Cons

ADP's customer service is hit or miss. With this tool you are not given a dedicated rep, you are at the mercy of their call center. Most reps are very helpful, but I've run into several who are not helpful or knowledgeable.
The reporting capabilities are also very limited.

 
 

Alissa from Bausch + Stroebel Machine Company. Inc.
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

RUN Poswered by ADP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using RUN for two years now. It is a decent payroll product but it is not a replacement for an HRIS. It is close but lacking features that would make it much more helpful for a small company like ours.

Pros

The ease of use.

Cons

The reporting capabilities are not robust enough even for a 30 person company.

 
 

Mariah from Armstrong Property Management
Specialty: Hospitality / Travel
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great Product, Horrid Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a great payroll software -- if you can afford it!

Pros

One day check delivery.

Cons

To write a check out of a pay cycle costs. To edit a payroll you have to cancel it and pay a fee, then run it again.

 
 

William from SubREADY, Inc.
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

ADP Payroll Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very simple to use. Functionality can be better. This software was used to process my bi-weekly payroll for the staffing company.

Pros

Simple to learn. Employee friendly.

Cons

Functionality is not a strong point.

Advice to Others

Shop around.

 
 

kelley from A-C Electric Company
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

ADP Extensions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is an extension of ADP. I think it has some potential but the price points are ridiculous. ADP works best when you purchase the complete package. Though the consoles are simple to use the pricing will make you cringe.

  Response: Lori, ADP (iProspect)

Date: January 2017

January 2017

 

Kelley – Thank you for taking the time to provide a review of our WFN product. Although we strive to make our products intuitive, it is great advice you are giving to others on training. It really does make all the difference. Thanks again.

 
 

Sean from MyTime
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

ADP's fraudulent billing practices soured us on their product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

ADP overcharged us and then gave us the runaround to avoid squaring up our account. We had ADP Run, which includes Garnishment services. However, ADP somehow ended up charging us for the garnishment service on each payroll run but hid it on our invoices so instead of labeling the extra service as a charge, they labeled it as an extra couple of employees, which was hard to notice as our real headcounts would fluctuate.

Once we noticed the discrepancy, ADP admitted to charging us extra for the garnishment service. So we asked for them to refund it since we were supposed to get that service for free anyway. They agreed to issue us a refund.

However, we never received the refund. Now when we call them, they refuse to issue the credits or review the issue. Since they've effectively stolen money from a small business, I hope other potential users decide to go with a more ethical company.

Advice to Others

Don't use ADP. They literally stole from us.

 
 

ADA from GQTalent and PRODUCTIONS
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

ADP FOR TV SHOW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

WE USE ADP FOR RUN PAYROLL FOR A TV SHOW , OUR PAYROLL IS VERY DIFERENT AND I THING THE RUN PAYROLL NOT IS CORRECT PLATFORM IN OUR CASE , BUT WHEN THE ADP SELLER AGENT OFFERED THE SERVICE WAS NOT ABLE TO TAKE ACCOUNT OF OUR REAL NEEDS AS A COMPANY. THIS REASON IS CAUSED THAT, EVEN THOUGH IT IS A GOOD SYSTEM TO EXECUTE PAYROLL, WE HAVE MANY DISADVANTAGES FOR BAD MANAGEMENT SINCE THE BEGINNING.

Pros

WE WOULD LIKE TO KNOW ANOTHER PLATFORM WHICH ALLOWS TO MAKE PAYROLLS THAT ARE VERY VARIABLE AND HAVE CONSTANT CHANGES AS WELL AS OVER 1500 EMPLOYEES IN A YEAR

Cons

GOOD

Advice to Others

THE PERSONNEL SELLING THE PRODUCT SHOULD KNOW ABOUT THE LAWS AND WAYS OF PROCESSING A PAYROLL, NOT ONLY A PRODUCT SELLER. MUST BE SOMEONE TRAINED AND WITH WIDE PAYROLL DOMAIN.

 
 

Kaitlin from FR Medical Center
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

simple product and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

ADP software is typically easy to use because the consoles are simple. They do not add too much detail to make it confusing. We used this at my previous job for time clock entry and my employer used it for tax purposes. There were rarely ever issues and if there were it seemed like there were plenty of warnings/messages (for scheduled maintenance). Overall, this was a better system than others that I have used.

Pros

easy to use, simple, quick

Cons

NA

Advice to Others

If you're thinking about this, go ahead and give it a try! you won't be disappointed!

 
 

Kellee from HCA
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

great for daily use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I used this software at my previous job to calculate my regular hours, OT, vacation time, etc. It was a quick way to keep up with labor and make sure that all my Ts were crossed and Is were dotted. The simplicity of the interface made it nice to get work done quickly without ads and such getting in the way. I was always pleased with this product and would highly recommend it to others.

Pros

ease of use

Cons

would like to be able to zoom in on the app

 
 

vesna from Zodiac
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

WFN ADP

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The product is great my only complaint is customer service, they are quick with upgrades which is great just customer service needs training before they release the upgrade

 
 

Kerri from TMMS
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Easy clock in/out

Ease-of-use

Functionality

Product Quality

Customer Support

I use run to clock in and out. Simple enough. And it is also easy to get to my paystub information.

Pros

It's easy to use

Cons

No complaints

 
 

Porter from CareOnSite
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Needs More

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product is okay but I wish it would have more cross functionalities with other HRIS. It also needs to be easier to use. Overall the experience was lacking.

 
 
 
Write a Review
Showing 1-20 of 289

Tiffany from Pet and Home Care, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

So happy with ADP run!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Wow! So easy to submit payroll, track PTO, and pull payroll reports. I used paychex for years and wish I switched sooner. Easy to add new employees, remove employees and more! Highly recommend.

Review Source: Capterra
 

Heather from Avon

December 2017

December 2017

I've been an ADP user since 1999 and it's always been growing with us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Constant updates and ADP actually listens to the feedback of their customers. I LOVE having a dedicated manager to answer my questions or to direct me in the right direction.

Cons

I wish that when setting up a new tax that needs an ID #, that ADP would handle contacting the state for id #'s, etc.

Review Source: Capterra

  Response: ADP, ADP (iProspect)

Date: December 2017

December 2017

 

Hi Heather -

Thank you for providing a positive review of our WFN platform. We appreciate your business and loyalty to ADP!

 


November 2017

November 2017

Allows you to enter and submit payroll for employees from multiple devices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ability to enter and process payroll from any device

Pros

The ability to process payroll using a computer or phone. The ability to save information without processing until information is final

Cons

The reporting capabilities could be improved. Although all the reports are there, the interface could be improved to make things more simple.

Review Source: Capterra
 

Mark from MNSC

November 2017

November 2017

Very happy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We found this to be very useful for our company. We never had any issues and it worked exactly as expected

Cons

There was a little bit of time necessary to learn all of the features which took longer than i thought, but otherwise great

Review Source: Capterra
 

Nieves from United Way of Rhode Island
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Ease of access to organization and HR documentation through the click of a button

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ease of access

Pros

How easy it is to access documents that may be needed right away instead of looking through an extensive file folder to find the right one or not being close to the file folder and being unable to access. This product allows for anywhere access.

Cons

Adjusting to having the documents be paperless was a challenge considering my mind is trained to store important documents and have them physically.

Review Source: Capterra
 

Mario from BUWW Coverings
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Adp is what I use to run my window washing buisness.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I get more time to run my buisness and less time to spend on accounting!

Pros

My favorite thing is that I don't have to do anything! They do all the paper work! And all I have to do is put hours in!

Cons

The price may sometimes be a on the higher end of things. Thankfully I got a little discount which I was very happy with!

Review Source: Capterra
 

Sammy from Col. San Vicente de Paul
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Fit my business needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support


speed, confidence and security with the handling of the information

Pros


Easy to use, group the information in an accessible and orderly way, it is quite fast and helps to maximize the time

Cons


for the moment has been very useful, I have had some situations that have been resolved quickly, the only cons would be that some reports have not been available

Review Source: Capterra
 

Nathan from FIG Financial Insurance Group, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Works very well!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick easy access from anywhere.

Pros

This software is very simple to use. I like that you can login and get the job done in very little time. Processing payroll doesn't create income so it's nice to be able to get it done quickly.

Cons

I wish I could set processing payroll up on auto-process. The less time I have to spend the better it is for me.

Review Source: Capterra
 

Derek from Discount Quality Flooring
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Very positive experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It freed up more time to let me concentrate on other aspects of our business.

Pros

Very easy to set up. Very user friendly program and easy to use. Customer service is there to walk you through any issues you might encounter. Nothing I don't like. It all seems pretty straightforward. I don't have any experience with other programs and this seems to work just fine.

Review Source: Capterra
 

Sharon from Stanley Lobitz MD LLC

August 2017

August 2017

After manager left our business abruptly; it was an easy fix for me to take over.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy, non confusing. The technician came to the office and spent a lot of time with me setting up the program. She was very knowledgeable and patient. No problems thus far. I am sure when I do need help it will not be a problem. Everyone on the phone has been very helpful to guide me through the process. Thank You.

Review Source: Capterra
 

Mary from Duke Holzman LLP
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It meets our payroll needs better than other payroll services that we have used.

Pros

It is very easy to find what you are looking for. It is rate that I need to call for support because I can usually figure out what I need to do.

Cons

The only con I came across so far is that here is a Limit on Payroll Deduction fields. If they increase that, it would be perfect.

Review Source: Capterra
 

Carol from Carol R Hirshfield, PhD - A Psychological Corporat
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great for small businesses like mine.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Payroll ease plus your company informs me of changes in the law, helping me with HR functions.

Pros

The ADP software is user friendly, made for a small payroll such as mine, and there is support if needed.

Review Source: Capterra
 

Dulce from Liberty Tax Service
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Save time

Pros

What I like the most about it is that is Easy to use the software. Since I started using it, I noticed it was very simple, fast, easy to understand and follow the process, for example to run payroll, see reports, make adjustments to payroll or adjust dates, add, edit or deactivate employees, etc. it is a very complete software.

Review Source: Capterra
 

Cheryl from Cole Family Enterprises dba Amazing Lash Studio

August 2017

August 2017

Everyone has been very knowledgeable and helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very adaptable to my needs and very easy to understand. I always have help when I need it. I like the mobile version also. It works very well. I was very surprised how helpful the mobile version was and very easy to navigate through

Cons

I would like there to be a comment box when an employee has been terminated. Sometimes they have done things that need to be noted for the future. If they were to file for unemployment or for a job reference it would be nice if there was a place for reason for termination.

Review Source: Capterra
 

Carrie from Don aton paving
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I wish I started using years ago

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It lets me track the crews hours with in seconds I have each axsess to all my reports and my accountant can just login to check at anytime

Pros

How easy it is and if I have a problum their s always someone to help the one time that I made a mistake they helped me fix it with no problems.

Cons

Time cards that when you clock out the 2nd time you have to put pm or it will put am and I didn't see it one time

Review Source: Capterra
 

Dayton from Bigfoot Plumbing
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Basic payroll service with tax reporting. Very easy to use with excellent customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time saving, as well as a relief to not worry about the taxes

Pros

Once you pass the learning curve, it is very easy to use. There is always excellent customer support when you do need a question answered.

Cons

The cost vs the value is not there if you only have a couple of employees. However, if you have more than 10 employees ti starts to provide more value

Review Source: Capterra
 

Joan M from Custom Installers of Colorado LLC

August 2017

August 2017

The product is getting better over time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The product is a good product, money value is cost effective, informative, easy to understand. I have used ADP for about 23 years. I have seen several products that were used. Technology moves fast and this product provides future assurance of meeting the technological needs that businesses will be looking for to help run their payrolls. Education of the product and how it links into the unemployment office and keeps records on our employees and their payroll tax needs is also very important The reports that are offered can provide endless data. I am appreciating all these features available to me as I focus on running the company as well. I need quick, friendly and understanding customer service attendants that can help with my unique needs for my employees. It is a product that NEVER CLOSES and this is invaluable as my hours of work never close. Thank you for all the support that is at my fingertips. I would not want it any other way. A product I can count on!

Cons

So many functions on one page that it sometimes loses its value of finding the right page for the right need. Maybe more pages with less on each page would make a person that is just starting out with ADP feel that it is more user friendly product.

Review Source: Capterra
 

Jocelyn from Side Park Cafe
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Excellently

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can do anything, even from home, also with app in the cellphone

Pros

This software is excellent, easy to use and very convenient, even with insurance, we work really fast!

I like that is pretty consistent, the software it's really convenient, also if the company need something in a hurry we can get it faster trhue the software!

Review Source: Capterra
 

Cathy from DRM Waste Mgt
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

payroll goes much quicker than prior system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is quite fast, and has quick access to the things I need to get done. All reports are easily accessed as well.

Cons

Employee's are constantly getting error messages when using the punch in/out feature. This adds time to usually short time I need to get payroll done.

Review Source: Capterra
 

Rochelle from Creative Hair Concepts, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Thank you for the support of my business needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Convenience of payroll for my business

Pros

The convenience of being able to log in and adjust as needed, when I need to make sure that payroll is sufficient to disburse.

Review Source: Capterra
 
 
Write a Review