---
title: "RUN Powered by ADP Software Reviews, Demo & Pricing - 2026"
description: "Review of RUN Powered by ADP Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
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RUN Powered by ADP

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Overview

[Reviews](https://www.softwareadvice.com/hr/adp-run-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/adp-run-profile/alternatives/)

# RUN Powered by ADP Review

Custom quote 1 plan

Wondering if RUN Powered by ADP is right for your organization?

Our Payroll Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

RUN Powered by ADP

4.6

[(1575)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

### About RUN Powered by ADP

RUN Powered by ADP is a smart, simple payroll and HR solution designed to help small businesses pay people confidently and stay focused on growth. More than 900,000 small businesses rely on RUN to manage payroll, HR tasks and compliance in one easy-to-use platform built to support teams at every stage.

RUN is designed to make payroll fast and stress-free. Businesses can process payroll in minutes from virtually any location and on any device. An intuitive dashboard paired with AI-enabled technology helps identify potential payroll errors before they happen, reducing rework and surprises. RUN automatically calculates, deducts and files federal, state and local payroll taxes, cutting down on manual paperwork while supporting ongoing compliance.

From hiring a first employee to managing a growing workforce, RUN offers flexibility, automation and peace of mind. Payroll is simple and secure, allowing businesses to pay employees and contractors accurately and on time, wherever work gets done. Features like mobile-friendly payroll processing, AI-powered error detection, automatic tax filing, personalized alerts and reminders, AI-enabled search, and RUN & DONE automation for recurring p...

ayroll help save time and eliminate unnecessary complexity. The result is payroll without spreadsheets, stress or guesswork. RUN also helps businesses take better care of their people. Employees are supported from day one through every phase of growth with tools that streamline hiring, onboarding and day-to-day management. Integrated time tracking flows directly into payroll, while insurance and retirement benefits are easier to manage in one connected system. Employee perks, flexible pay options and mobile access to pay, time and benefits information help create a better, more engaging employee experience. HR support and compliance guidance from ADP experts give business owners added confidence when navigating people-related decisions. As a business grows, RUN grows with it. The platform scales seamlessly from basic payroll to more advanced HR and people management needs. Businesses benefit from payroll and compliance expertise backed by ADP’s decades of experience, automatic updates that help address changing regulations across all 50 states, and salary benchmarking insights powered by ADP DataCloud. With a unified platform for payroll, HR, time and benefits, and continuous innovation driven by AI, automation and mobile technology, RUN helps small businesses move forward with clarity and confidence.

Do you work for RUN Powered by ADP? [Manage this product listing](https://www.g2.com/products/run-powered-by-adp/claim_requests/new?auto=true)

Wondering if RUN Powered by ADP is right for your organization?

Our Payroll Software selection experts can help you in 15 minutes or less.

## RUN Powered by ADP User Interface

## Popular RUN Powered by ADP Alternatives

Main Product

RUN Powered by ADP

4.6

[(1575)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.35Value for money
-   4.48Customer support
-   4.53Functionality

Pricing

Available upon request

Get Price

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4.9

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Ratings Breakdown

-   4.84Ease of use
-   4.69Value for money
-   4.70Customer support
-   4.78Functionality

Pricing

Starting at $5.00 per month

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4.9

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-   4.85Ease of use
-   4.75Value for money
-   4.72Customer support
-   4.82Functionality

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-   4.67Ease of use
-   4.47Value for money
-   4.51Customer support
-   4.42Functionality

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-   4.31Ease of use
-   4.23Value for money
-   4.19Customer support
-   4.35Functionality

Pricing

Available upon request

Get Price

## RUN Powered by ADP Pros and Cons

We analyzed 1,575 verified reviews for RUN Powered by ADP to find out what actual users really think.

Select to learn more

Intuitive And User-Friendly Interface

The platform is praised for its simplicity and clear navigation, making it accessible for users with varying technical backgrounds. Tasks like payroll, time tracking, and HR functions are easy to manage, and users find it quick to learn and operate. The intuitive design helps businesses complete essential tasks efficiently.

Streamlined Payroll Processing Tools

RUN Powered by ADP makes payroll management straightforward, with easy setup, automated features, and flexible scheduling. Users appreciate direct deposit, quick onboarding, and access to detailed payroll reports. The platform supports HR changes, PTO tracking, and integrates with other systems, helping businesses save time and maintain accurate records.

Automated Tax Filing And Compliance

RUN Powered by ADP handles tax calculations, filings, and reporting for federal, state, and local requirements. Users value the automatic generation of W-2s, direct deposit, and the ability to access tax documents easily. The system helps ensure compliance and reduces the burden of manual tax management for businesses.

High And Increasing Service Costs

Many users feel that RUN Powered by ADP is expensive, with costs rising due to add-on features and per-employee fees. Some find the pricing structure unclear or excessive for the features provided, and the overall value is questioned compared to other payroll solutions.

Limited And Inflexible Reporting Options

Reporting features are often seen as restrictive, with limited customization and confusing layouts. Users struggle to build custom reports, export data in useful formats, and find specific information. The reporting process can be cumbersome, requiring manual work and additional support for advanced needs.

Slow And Inconsistent Support Response

Users frequently report long wait times and difficulty reaching customer service, with inconsistent support quality. Many find it challenging to resolve issues or get timely answers, and some experience frustration with sales reps and follow-up. Support after initial setup is often described as lacking.

## RUN Powered by ADP Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## RUN Powered by ADP Features

-   Popular features found in Payroll
    
    401(k) Tracking
    
    Benefits Management
    
    Check Printing
    
    Compensation Management
    
    Compliance Management
    
    Direct Deposit
    
    Employee Database
    
    Self Service Portal
    
    Third-Party Integrations
    
    W-2 Preparation
    
    Wage Garnishment
    
-   More features of RUN Powered by ADP
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Applicant Tracking
    
    Benchmarking
    
    Compensation Plan Modeling
    
    Customizable Reports
    
    Dashboard
    
    Employee Management
    
    Employee Onboarding
    
    Employee Portal
    
    Employee Profiles
    
    Employee Self Service
    
    For Accountants
    
    For Small Businesses
    
    HR Management
    
    Learning & Development
    
    Leave Tracking
    
    Market Data Analysis
    
    Mobile Access
    
    Mobile App
    
    Multi-Location
    
    Multi-State
    
    Offboarding
    
    Onboarding
    
    Overtime Calculation
    
    Payroll Management
    
    Payroll Reporting
    
    Performance Management
    
    Real-Time Reporting
    
    Recruitment Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Secure Data Storage
    
    Sick Leave Tracking
    
    SSL Security
    
    Talent Acquisition
    
    Tax Compliance
    
    Tax Filing
    
    Team Management
    
    Time & Attendance
    
    Time Off Management
    
    Time Off Requests
    
    Timesheet Management
    
    Time Tracking
    
    Training Management
    
    Vacation/Leave Tracking
    
    Web-based Deployment
    

## RUN Powered by ADP Integrations

QuickBooks Online

Integration rated 4.4 from 38 reviews

## RUN Powered by ADP User Reviews

## RUN Powered by ADP customer ratings

- Overall rating: 4.6/5
- Total reviews: 1,575

### Rating distribution

- 5 stars: 1,149 reviews (73%)
- 4 stars: 295 reviews (19%)
- 3 stars: 80 reviews (5%)
- 2 stars: 27 reviews (2%)
- 1 star: 24 reviews (2%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.4/5
- Customer support: 4.5/5
- Functionality: 4.5/5

---

### Best Switch Ever

- Overall rating: 5/5
- Reviewer: Tammy F.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, my experience has been hassle and worry free. Having ADP saves so much time that I don't have to worry about correcting tax errors, calling to make adjustments to payroll or having to contact someone and wait for answers to questions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

One of the best features is the chat box for customer support. It is super easy to use and the communication on there is fast and clear, providing answers very quickly. I also like the way the payroll processing is set up. There is an option to make 1x changes to an employees check, cancel a single direct deposit, adjust tax withheld and more. What's more is that I am paying significanly less for ADP than I was with our previous company and with way less headaches.

#### Cons

I do feel the employee handbook module could include some more common sections. There were some I did have to type up and add. Also, when I submit tax notices, it would be nice to have an open line of communication. Currently, once they close the request there is no way to let them know if the resolution was sufficient or if the claim needs further attention.

#### Reasons for switching to RUN Powered by ADP

We had nothing but problems with Paychex. Mostly there were tax compliance issues but they also got deductions wrong occasionally. There was always a new "payroll specialist" handling the account so if they were not familiar there were typically some kind of errors. I much prefer entering payroll myself and being able to easily ask questions when needed.

---

### “A User-Friendly, All-in-One Solution for Growing Businesses”

- Overall rating: 5/5
- Reviewer: Melisha W.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with RUN Powered by ADP has been great. I appreciate how ADP continues to evolve and grow alongside the needs of my business. I especially value having so many services and resources available under one roof, which makes managing payroll, HR, and other business needs much more convenient and efficient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about RUN Powered by ADP is how user-friendly the system is for both administrators and employees. It makes managing payroll, employee information, and day-to-day HR tasks straightforward and efficient. Most importantly, I really appreciate ADP’s customer service. Whenever I call with a question or need assistance, the representatives are helpful, knowledgeable, and willing to walk me through the issue until it is resolved.

#### Cons

The main downside for me is the cost. While I find the platform valuable and easy to use, I do wish the overall pricing was a little more affordable, especially for a growing business.

#### Reasons for choosing RUN Powered by ADP

We chose RUN Powered by ADP because it offered the combination of payroll, HR tools, employee management, and support we needed in one platform. ADP is also a well-established and trusted company, and we felt confident that the system could continue to support us as our business grows. The user-friendly platform and access to knowledgeable customer service were also major factors in our decision.

#### Reasons for switching to RUN Powered by ADP

As our business continued to grow, we needed a more streamlined system that could bring payroll, employee management, and HR resources together in one place. We wanted to reduce manual processes and have a platform that could grow with our company, while also providing reliable customer support when we needed assistance.

---

### Solid payroll platform

- Overall rating: 5/5
- Reviewer: Jorge M.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Still pretty good compared to the other guys so far there are things that they have to work on, but I can feel comfortable for the time being.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The fact that they will listen to you when things get hard, keep in mind that there may be a rep or two that want to do things differently but do not forget that they have management too.

#### Cons

They have doing better with the debiting deal lately but a little bit of consistency goes a long way.

---

### The Smoothest Payroll Transition We've Ever Had ⭐⭐⭐⭐⭐

- Overall rating: 5/5
- Reviewer: Cassidy T.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We've been using RUN Powered by ADP for about a month, and it's exceeded our expectations. The transition was smooth, the system has been reliable, and payroll has run flawlessly every pay period. It's user-friendly, efficient, and backed by excellent customer support. We're very happy with our decision to switch and would confidently recommend it to other small and growing businesses.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

RUN Powered by ADP has been incredibly easy to implement and use. Payroll processing is fast, accurate, and straightforward, and the interface is intuitive enough that we were comfortable with it almost immediately. Customer support has been outstanding whenever we've had questions, and the employee self-service features have made managing payroll and HR tasks much more efficient. Overall, the platform has saved us time and streamlined our payroll process.

#### Cons

The only downside we've encountered is that a few employees have had trouble with the mobile app depending on the type of device they're using. In those cases, they were able to access everything through the web browser, so it hasn't been a major issue, but we'd love to see improved consistency across all mobile devices.

#### Reasons for switching to RUN Powered by ADP

We switched from QuickBooks Payroll to RUN Powered by ADP because we needed a more comprehensive payroll and HR platform that could grow with our business. ADP offers better employee management, onboarding, timekeeping, and payroll integration. One of the biggest benefits has been having a dedicated implementation team and direct access to knowledgeable support. Instead of searching for answers on our own, we have real people we can contact who are familiar with our account and can quickly help us resolve questions or issues. That level of support has made the transition smooth and given us much more confidence in our payroll process.

---

### Making The Switch to RUN Saved My Business.

- Overall rating: 5/5
- Reviewer: VitaMaria L.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with RUN by ADP has been great! I made the switch from a previous payroll provider a couple of months ago and it was truly the best thing I did for myself and my business. It has made running payroll, keeping my employees organized, onboarding, and so much simpler than it used to be. I am very satisfied.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I have enjoyed most about RUN by ADP is how easy it has been to use. It is very easy to understand as a new business owner and the customer support that is offered is great. RUN by ADP has allowed me to manage my employees all in one organized online platform that has resulted in better performance and speed for my overall business. The value for my money is unmatched when factoring in all of the great features RUN has to offer and all of the issues that it has solved for my business.

#### Cons

There has not been much that I have disliked about RUN by ADP. I am still new to the platform and have not explored all that there is to offer, however if there is ever an issue, they have the greatest customer support to assist me.

#### Reasons for switching to RUN Powered by ADP

The system I used to use was extremely hard to find appropriate tax and employee documents. There was also little to no real customer assistance, so every problem I faced was faced on my own which was incredibly frustrating.

---

### Best choice for payroll services

- Overall rating: 5/5
- Reviewer: Eric B.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall ADP is the only 3rd party I've used in 2.5 years running my business that I haven't had a single issue or negative thing to say.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Running a small business is time consuming enough, ADP's interface makes payroll an easy straightforward task. When questions arise customer support answers immediately, all hours and communication ans support quality are on par.

#### Cons

The only con would be cost, however compared to other options ADP is well worth it and not worth the trade off of saving a little and getting stuck with big headaches from more complicated systems with poor quality service.

#### Reasons for choosing RUN Powered by ADP

Ease of use, customer service and reputation.

---

### Solid and Reliable Customer Service

- Overall rating: 5/5
- Reviewer: Johanna S.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall RUN has been great to work with to get our employees paid and handle reporting and QTR/year-end numbers. We probably do not use RUN to the fullest as we do have other applications that we incorporate into the payroll process.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

RUN's customer service is spot on every time I need them - no matter what the issue is at hand. They always have a solution for any issue I have arise.

#### Cons

We are unique in how we pay our employees and RUN is not as customizable in the actual payroll platform as I would prefer.

#### Reasons for choosing RUN Powered by ADP

Ease of use, customer service, and the pricing per payroll were some of the top contenders of why we chose RUN.

---

### 4/5 there could be some improvements, but worth it overall.

- Overall rating: 4/5
- Reviewer: Lindsey M.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

4/5. some things are extremely easy while other things that seem simple are very difficult. Still happy with overall experience and have recommended the service to others.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use for payroll and employee management. Quick communication with customer support. Automatic double checks on payroll for unusual pay or hours.

#### Cons

Setting up additional person to run payroll. Employee can't be assigned from employee list and must change their whole acct or use a different email, which seems unnecessary.

#### Reasons for switching to RUN Powered by ADP

Previously used The Payroll Diva. there were multiple Payroll and PTO mistakes followed by poor communication resulting in the switch.

---

### ADP Works for Our HOA

- Overall rating: 5/5
- Reviewer: Dan H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been very positive. ADP provides payroll and tax services that are a great help for our office staff. Our employees appreciate being able to login to their own personal portal.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I am treasurer of a small HOA. We have 15 employees to manage. The online interface is easy to use and provides good value for our part-time office staff. ADP provided great customer support as we were on-boarding. The rep who assisted us was available for email and phone communication.

#### Cons

ADP provides a multitude of human resources add ons. They constantly send emails to promote these add on services.

#### Reasons for choosing RUN Powered by ADP

ADP has a long track record and excellent reputation.

---

### ADP Rocks!!

- Overall rating: 5/5
- Reviewer: Janet A.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've had a wonderful experience so far and I am still figuring out the system. I have received an incredible amount of support and follow up which makes all the difference. I'm so glad I switched from my previous payroll services.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to understand and work with. It also has a great assistive system that can guide you as you work with the platform

#### Cons

I'm still learning so I do not have anything negative or that I dislike at this point and anticipate I won't have issues.

#### Reasons for switching to RUN Powered by ADP

I had a horrible experience and not only was it bad while I had them, even now with the transition they continue to mess things up significantly.

---

Showing 1 - 10 of 1575 Reviews

[See All Reviews](https://www.softwareadvice.com/hr/adp-run-profile/reviews/)

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