RUN Powered by ADP
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Most Helpful Reviews for RUN Powered by ADP
1 - 5 of 767 Reviews
Grayson
Verified reviewer
Restaurants
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Do you have to pay taxes on payroll? Do you like doing math? Just use ADP.
Peace of mind knowing that I am not making a mistake that puts me in a bad position with the IRS.
PROSThey provide a lot more than just payroll processing. That's the meat and potatoes of it but they also now have the option to use zip recruiter for your hiring needs. That's a big asset. And, they have a great HR portal. You have access to just about every document and standard possible with a simple search or catalog inquiry. I'm a big fan of one stop shop ideas and this is becoming that. They have it easy to track paychecks, employee's files, reconcile past pay periods, pay taxes on manual checks, etc. And they are a great team for customer service. I've never had a bad experience with them. Oh, and they are adding in a scheduling option to schedule you staff and track their clock in/out times with GPS.
CONSCost. It's always the cost. But, convenience comes at a price. This is no small fee service. If you have a small staff and don't mind doing the math you can probably just use QuickBooks. But ADP Run makes it really, really easy to pay your team.
Roxanne
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Doing payroll in ADP in VERY easy!
Since I didn't do payroll before I started working at my current position, I feel that it is fairly easy to use. If I can learn to use it, anyone can.
PROSI like the ease of running all of the reports and that most of the ones you need are listed as standard reports. They also prepared PPP loan reports as standard reports to make your life easier.
CONSI don't like that when you have to divide salary employees into different accounts that it only keeps the first amount you put in. You have to manually add the other amounts every time.
Reason for choosing RUN Powered by ADP
They came in at an inexpensive rate and we could choice to just get the portion to run payroll.
Reasons for switching to RUN Powered by ADP
We switched because we decided that we didn't want to be a part of their employee base. And the cost of their 401K plan was very expensive.
Vendor Response
Roxanne, We thank you for your review of RUN Powered by ADP? and couldn't be happier to hear that our product delivers for you. Adding value through our services and giving you time back into your day through our products is truly what we strive for and we are pleased to hear that has been the experience for you. -Your RUN Powered by ADP? Team
Replied May 2021
Russell
Verified reviewer
Accounting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2022
Stale product, but flexible payroll processing
It is a competent system as long as you only need to access it from a desktop browser. The pricing is “OK” for wholesale clients with more than 5 employees.
PROSIt is very easy to make on the fly adjustments to paychecks, such as overriding the amount of withholding, recording an advance repayment, etc. Overall the system is easy to use. The payroll for my accounting firm is free, which is appreciated.
CONSIn 2022 one STILL cannot access the Run Oayroll website from a mobile phone. This is inexcusable and something I have been asking them to correct for more than 15 years. The site automatically redirects to the mobile app, which still, after 15 years, can’t be used for wholesale accounts like mine. It is beyond aggravating.
Reason for choosing RUN Powered by ADP
Gusto makes it nearly impossible to change paychecks on the fly.
Vendor Response
Russell, We thank you for your feedback of RUN Powered by ADP® and are glad to hear you find ease of use and flexibility with your payroll. Your feedback regarding mobile access has been passed along to our Product Team for review. We value your partnership on your payroll and HCM needs. -Your RUN Powered by ADP Team
Replied June 2022
Chrissy
Construction, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
My Review of RUN by ADP
The ease of entering payroll, the ease of keep tracking of jobs and tasks worked.
CONSSometimes the vacation tracking isnt exactly correct. Need to make changes to it pretty much all the time
Vendor Response
Chrissy, Thank you for your review. We love hearing that our product delivers for you. We strive to offer the best possible experience for our clients, and your feedback about vacation tracking has been shared internally. -Your RUN Team
Replied October 2023
Cleo
Human Resources, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Great payroll platform!
Overall, my experience with RUN Powered by ADP has been great. They provide good customer service support, especially if you use the Workers' Compensation services.
PROSI've been using ADP for more than two years now. We switched to ADP from Paychex, and I can say it was a smart decision. RUN Powered by ADP is friendly to use. The onboarding process is quick and easy, and the payroll processing feature is complete.
CONSThe only thing that I believe ADP could improve is its pricing for extra features. The basic bundle is complete, but if you want to add features (i.e. child support options for employees) you have to switch to higher bundles.
Reason for choosing RUN Powered by ADP
ADP is friendlier and easier to use on a daily basis. Also, it is less expensive.
Reasons for switching to RUN Powered by ADP
ADP is friendlier and easier to use on a daily basis. Also, it is less expensive.
Vendor Response
Cleo, We are thrilled to hear of your positive experience beginning at on boarding and on to running payroll with ease! We value your partnership and appreciate your feedback. -Your RUN? Service Team
Replied August 2020