RUN Powered by ADP

RATING:

4.5

(778)

About RUN Powered by ADP

The RUN Powered by ADP (RUN) solution is designed to make your small business payroll quick and easy. With a streamlined process and powerful technology, you'll complete payroll in no time. Choose from basic payroll to a full suite of HR tools and services, get what you need, when you need it. Payroll Features: - Process payroll at your desk or on the move, during business hours or in the middle of the night. - Taxes are calculated, deducted and paid automatically. - Have quarterly/annual reports submitted automatically. - Keep ahead of state and federal tax laws and HR regulations with automatic updates covering all 50 states. - Integrate time tracking with payroll. - Always have peace of mind with 24/7 support from certified payroll experts. Human Resources Feature...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

RUN Powered by ADP Pricing

Free demo on demand. Promotional offer for new signups: 4 months free payroll!

Starting price: 

$25.00 

Free trial: 

Not Available

Free version: 

Not Available

The all new RUN's dashboard offers easy access to your recent payrolls, search bar and upcoming to-dos.
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RUN Powered by ADP Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for RUN Powered by ADP

1 - 5 of 778 Reviews

User Profile

Grayson

Verified reviewer

Restaurants

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

Do you have to pay taxes on payroll? Do you like doing math? Just use ADP.

Peace of mind knowing that I am not making a mistake that puts me in a bad position with the IRS.

PROS

They provide a lot more than just payroll processing. That's the meat and potatoes of it but they also now have the option to use zip recruiter for your hiring needs. That's a big asset. And, they have a great HR portal. You have access to just about every document and standard possible with a simple search or catalog inquiry. I'm a big fan of one stop shop ideas and this is becoming that. They have it easy to track paychecks, employee's files, reconcile past pay periods, pay taxes on manual checks, etc. And they are a great team for customer service. I've never had a bad experience with them. Oh, and they are adding in a scheduling option to schedule you staff and track their clock in/out times with GPS.

CONS

Cost. It's always the cost. But, convenience comes at a price. This is no small fee service. If you have a small staff and don't mind doing the math you can probably just use QuickBooks. But ADP Run makes it really, really easy to pay your team.

William

Hospitality, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

The customer service is outstanding even late at night.

I have been using this software and ADP for 5 years. There have been more than a few times where something went seriously wrong on a payroll day and I was not able to run the payroll at my normal time. Inevitably, I am up late finishing it, "Murphy's law" happens, and I run into a problem on that particular night. It is nice to know I can get help when I need it.

PROS

This is easy to use and set up payroll software if you use ADP for payroll. When you sign up with ADP then you are given a dedicated customer service team that specializes in teaching you how to use the software. After about 60 days they allow you to call into their 24-hour customer service team from then on into the future. If you are ever stuck late at night trying to finish payroll and run into a problem, they answer the phone and help you solve the issue so can finish the job.

CONS

ADP is more expensive than a local payroll company. Although I like to support local small businesses like mine, it is nice to know that the payroll will be done right the first time. Your employees will appreciate it.

Reason for choosing RUN Powered by ADP

My accountant at the time had some experience from clients using it and recommended it to me to use.

Reasons for switching to RUN Powered by ADP

Reliability and certainty that my tax payments would be made for the business on time.

Vendor Response

William, We welcome all feedback to ensure RUN Powered by ADP? continues to empower small businesses to more efficiently manage their payroll and HCM needs. We are glad to hear you find a user friendly experience within RUN along with quality support from the RUN Service Team. Thank you for the feedback on the fee structure. We are always working to enhance RUN and delight our users so we value your insights. - Your RUN Powered by ADP? Team

Replied February 2021

User Profile

Russell

Verified reviewer

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2022

Stale product, but flexible payroll processing

It is a competent system as long as you only need to access it from a desktop browser. The pricing is “OK” for wholesale clients with more than 5 employees.

PROS

It is very easy to make on the fly adjustments to paychecks, such as overriding the amount of withholding, recording an advance repayment, etc. Overall the system is easy to use. The payroll for my accounting firm is free, which is appreciated.

CONS

In 2022 one STILL cannot access the Run Oayroll website from a mobile phone. This is inexcusable and something I have been asking them to correct for more than 15 years. The site automatically redirects to the mobile app, which still, after 15 years, can’t be used for wholesale accounts like mine. It is beyond aggravating.

Reason for choosing RUN Powered by ADP

Gusto makes it nearly impossible to change paychecks on the fly.

Vendor Response

Russell, We thank you for your feedback of RUN Powered by ADP® and are glad to hear you find ease of use and flexibility with your payroll. Your feedback regarding mobile access has been passed along to our Product Team for review. We value your partnership on your payroll and HCM needs. -Your RUN Powered by ADP Team

Replied June 2022

Owen

Construction, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Good service, but expensive

PROS

Overall, I'm satisfied with the ADP payroll service. I've used many of the payroll services on the market (ADP, Paycheck, Heartland, Patriot). I think ADP is one of the better ones. The reporting interface is super easy to use, and their direct deposit is the best among competitors. By that, I mean the required deposit dates, in order to make payroll processing, you just need 1 day in advance to get the money ready in your account, everyone else need minimum 3 days.

CONS

One of the pricer options among competitors. I ran weekly payroll for 8 - 10 employees, with a big discount, it costs me about $75-$90 per payroll. in comparison, Patriot only costs around $65 per month (4-5 payrolls)! One other thing to consider is (this is true to all payroll service companies), that your salesperson probably won't be there for too long, other words, once they sign you up, they will pretty much disappear, good luck getting any support from them, every time you ask for help, they'll just refer to customer service 800 number. it makes you feel like, you're on your own.

Cleo

Human Resources, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

Great payroll platform!

Overall, my experience with RUN Powered by ADP has been great. They provide good customer service support, especially if you use the Workers' Compensation services.

PROS

I've been using ADP for more than two years now. We switched to ADP from Paychex, and I can say it was a smart decision. RUN Powered by ADP is friendly to use. The onboarding process is quick and easy, and the payroll processing feature is complete.

CONS

The only thing that I believe ADP could improve is its pricing for extra features. The basic bundle is complete, but if you want to add features (i.e. child support options for employees) you have to switch to higher bundles.

Reason for choosing RUN Powered by ADP

ADP is friendlier and easier to use on a daily basis. Also, it is less expensive.

Reasons for switching to RUN Powered by ADP

ADP is friendlier and easier to use on a daily basis. Also, it is less expensive.

Vendor Response

Cleo, We are thrilled to hear of your positive experience beginning at on boarding and on to running payroll with ease! We value your partnership and appreciate your feedback. -Your RUN? Service Team

Replied August 2020