RUN Powered by ADP Software

4.50 / 5 (656) FrontRunners

Our advisors have recommended this product 56 times in the last 30 days

What is RUN Powered by ADP?

RUN Powered by ADP (RUN"), is a web-based payroll solution designed for small businesses. The solution can be deployed on either iPhones, iPads or on any touchscreen device. RUN can integrate with multiple third-party accounting software and human resource management services from ADP.

RUN provides cash flow management by allowing users to track and verify cash requirements before processing the actual payouts. With built-in reporting and analytics capabilities, users can monitor and view complete analysis of their monthly payroll activities. The solution also has a dedicated HR portal to keep all critical information at one place with an online storage for saving employee documents. HR411, the online resource from ADP, provides day-to-day best practices for ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

656 Reviews of RUN Powered by ADP

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(430)

430

4 stars

(153)

153

3 stars

(48)

48

2 stars

(15)

15

1 stars

(10)

10

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 656 results

July 2020

Jeremy from Bishops

Verified Reviewer

Company Size: 201-500 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

Powerful Enough for Large Companies

Paying employees weekly or biweekly has been simplified.

Pros

I've used a few payroll companies during my time but ADP always seems to be the most dependable and reliable.

Cons

With convenience is going to come cost. However, the newer level additions have made programs more customizable and tailored to individual business owners.

August 2019

Lynnette from Fountain City Wesleyan Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

Run Powered by ADP

I am glad to see that more attention has been given to the app. I used to have a lot of frustration with the app and have not seen as many problems as in the past. Please continue making improvements to the app!

Pros

It does the work of payroll for you! Storing a template for payroll, paying taxes for our business, easy to use reporting are just a few of the extremely helpful things Run ADP does. Love the app that is available!

Cons

When I to the Time Management area and it comes up in another screen, I find it very annoying that I cannot easily return to the Run program. Once I sign out of Time Management and try to go back to Run, it says I am not authorized to view this page. Would be very nice to return to Run without having to sign back in.

Response from ADP

Replied September 2019

Lynnette, Thank you for providing this valuable feedback about your experience with RUN Powered by ADP?! We are pleased to hear you find RUN Powered by ADP? to be easy and efficient, especially the mobile app that allows for on demand access! I will relay your login access feedback to our Product Team for further review. We thank you for your valued partnership and appreciate your insights! - Your RUN Powered by ADP? Team

July 2020

Cleo from Magnus Workforce

Company Size: 11-50 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2020

Great payroll platform!

Overall, my experience with RUN Powered by ADP has been great. They provide good customer service support, especially if you use the Workers' Compensation services.

Pros

I've been using ADP for more than two years now. We switched to ADP from Paychex, and I can say it was a smart decision. RUN Powered by ADP is friendly to use. The onboarding process is quick and easy, and the payroll processing feature is complete.

Cons

The only thing that I believe ADP could improve is its pricing for extra features. The basic bundle is complete, but if you want to add features (i.e. child support options for employees) you have to switch to higher bundles.

Reasons for Choosing RUN Powered by ADP

ADP is friendlier and easier to use on a daily basis. Also, it is less expensive.

August 2019

Melody from Caregivers of the Potomac

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

2.0

Functionality

3.0

August 2019

Quit ADP because of their "security"

So, when I decided to leave ADP, they didn't file my quarter 1 even though I changed right at the end of quarter 1. Thus resulting in my filings being late, late fines, headaches, etc. I would not recommend ADP to anyone I care about.

Pros

ADP has some positives. Their customer service is always polite and helpful. Otherwise, hard for me to say much positive.

Cons

ADP must be the only software company in the world that hasn't resolved what is a very simple issue. If one of my employees forgot their password and could not log in to see their paystubs, I, the administrator, had to call ADP to get it resolved. Their is no option for employees to call customer service themselves to fix it. ADP always stated that this was for "security reasons," which I find hard to believe, as every other company has figured this out. I kept ranting at them and finally they gave me a code to give to any employee that was locked out to prove they had permission to see their paystubs. Next time it happened, I gave the code to the employee, and ADP still called me to make sure they had permission. That was the last straw! I am a business owner and administrator, my time is too valuable to be calling them all the time when this is absolutely resolvable.

Response from ADP

Replied August 2019

Melody, We apologize for your frustrations with your experience during your time with us. Security is front and center in what we do to ensure the safety of your company and your employee's data. Your feedback is very important to us here at ADP so we thank you for the review. The RUN Powered by ADP? Team

June 2020

Joan from Sheppard Hale & Associates

Company Size: 1 employee

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

June 2020

Good software but expensive

Liked it and ADP but the price went up. Interesting that when I requested no increase I got it once but not again. When I said I was going to leave I wasn’t offered anything to keep my account. Months later I got calls and a million emails offering me months for free and no W2 charges. I would have stayed since I liked the product and the company and would have liked not to go through the pain of a change.

Pros

Easygoing use. Reports very good.access. ADP provides lots of HR info.

Cons

It is quite easy to use. The reports are well designed and easy toI asked about no increase I got it once but not again. When I said I was going to leakreques

Reasons for Choosing RUN Powered by ADP

They gave us a good offer and the change was seamless

Response from ADP

Replied July 2020

Joan, Thank you for your feedback on RUN Powered by ADP?! We are happy to hear that RUN? provided you with features and functionality that are easy to use and efficient, allowing you more time to focus on your small business. We appreciate your feedback and our RUN? Service Team would love the opportunity to discuss your experience with you. We hope to partner with you again on your payroll and human capital management needs. - Your RUN Powered by ADP? Team