ADP SmartCompliance is a cloud-based compliance management solution that helps users manage employee taxes, employment, wages and health care.

ADP SmartCompliance features tax management, which allows users to manage filing methods, agency frequency thresholds and tax compliances. It also allows users to automate filings and deposits for federal, local and state payroll taxes. The product also features unemployment claims compliance, which allows users manage pre-termination coaching and tax rate and benefit charge auditing.

ADP SmartCompliance features employment verification, which helps users manage process compliances related to Fair Credit Reporting Act (FCRA). It also enables users to manage income and employment purpose verification. The product also features tax credits management, which allows users to tax credit reports, lost credit reports, retention reports, expiring form, activity and time-sensitive notifications.

The ADP SmartCompliance system integrates with external payroll, HR and financial systems, and allows users to manage compliance in different business functions.



8 Reviews of ADP SmartCompliance

Overall rating

4.0 / 5 stars

Showing 1 - 8 of 8 reviews

September 2018

Josh from Human Resources

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Every HR Department Needs SmartCompliance

Pros

Even if you don't think you have a problem in your company as far as compliance goes, I highly suggest you consider this product! It has been amazing for us in streamlining so many processes previously requiring manual reviews and audits.

Cons

The learning curve seemed to be relatively steep for our staff to allow the system to learn our exact needs. Once this was resolved after working with the system it was a smooth transition!

July 2018

Christopher from IBM

Company Size: 10,000+ employees

Review Source


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Great Platform for Tax Notices

Pros

We use ADP Smart Compliance to process our tax notices. It's easy to upload in bulk and each notice is given a reference number. It's easy to track and organize the taxes for each quarter.

Cons

The turn around time for the notices varies, but I find that the more detailed notices take time for responses. I also find that when I call, the answer will vary depending on the representative I get on the phone.

June 2018

Amy from Advance Health

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

June 2018

SmartCompliance makes it easy for me to track payroll notices

Overall, easy system to use and for general taxes, it is simple and not complicated.

Pros

You can submit tax notices in bulk in Smart Compliance. It is easy to upload and a reference number is given to you so you can reference the notice. You also get a confirmation through email once you submit a notice and will get another email once the notice has been resolved. You can also keep track of your tax filing SUI and SDI numbers which makes it convenient.

Cons

The time it takes to get a response back is slow and sometimes I need to follow up with them with a call. Depending on the representative, your responses vary as well. I call in multiple times to make sure the answer I'm receiving is the correct one.

April 2018

Stephanie from JMH Premium

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

ADP has been very helpful in our payroll process and their customer support is outstanding.

I would recommend ADP for companies that need a good and solid payroll system.

Pros

The software is user friendly but if you run across something you don't understand, The Bridge is very helpful. If you need to call the customer support, they are extremely helpful and will spend as much time with you to make sure everything is perfect before they hang up.

Cons

The hold wait time can sometimes be very long. I know they are very busy so most of the time I don't mind waiting.

December 2017

Catherine from Unlocking The Spectrum

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

December 2017

Smart Compliance easy to use for taxing needs!

Really do like the linked system for the Smart Compliance and easy access for updating. The first time going through may take some assistance with the customer service.

Pros

The ability to go in and update your tax information directly from the Smart Compliance is a great tool and easy access to have when you are faced with many challenges and job functions throughout the HR day.

July 2017

Rashesh from dream

Company Size: 2-10 employees


Ease-of-use

4 of 5

Functionality

3 of 5

July 2017

Good Product

Pros

Good Capital Management Process,Neat Design, a lot of features regarding tax issues (agency upload) and great tracking system for checks and payments.his software has saved me a good amount of time and has helped us get to a paperless environment. Zenefits isn't as hands-on as an in-person agent, so it requires whoever is doing HR to be more knowledgeable about the insurance offerings. It also requires employees to become a little more knowledgeable as well, rather than being Spoon fed information every 6 months about "how insurance works. Simplifies payroll tax compliance by keeping up with regulatory changes and compliance rules across the more than 10,000 U.S. federal, state and local jurisdictions. Backed by ADP's team of tax, government relations and compliance specialists, ADP SmartCompliance manages nearly every aspect of tax filing and remittance to help minimize the risks associated with tax management.Helps companies identify and claim all tax credits available to them to help lower a company's effective tax rate and reduce staff time spent searching and determining potential credit eligibility.

Cons

Bit typical to understand,It's not really a software issue but if the process for resolving tax problems could be followed up sooner and quick. It'd be much better.Garnishments reports can be downloaded in excel instead of pdf.NetTime is terrible. We are switching to a different vendor.Reporting is underwhelming. Canned reports are okay, but would really benefit from the user being able to customize them. Report builder is unusable (I listened to training webinar twice and still couldn't .More guidance or information around what is typical practice for things like vacation, holidays, benefits, 401(k) etc. would be helpful, especially for those of us who manage this relationship but are not based in the USA. Perhaps a primer on the HR legislative environment.Ability to feed to and from another HRIS would be helpful. Our "HQ" HRIS needs to have all employees globally in it and right now we have to manually make changes to two systems whenever something about a US employee changes.More resources for being able to provide candidates we are looking at hiring with information about the benefits and what it could potentially cost them (and us).

May 2017

JAEHWAN from H Mart Inc.

Company Size: 1,001-5,000 employees


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

5 of 5

May 2017

ADP Smart compliance review

Pros

Neat Design, a lot of features regarding tax issues (agency upload) and great tracking system for checks and payments.

Cons

It's not really a software issue but if the process for resolving tax problems could be followed up sooner and quick. It'd be much better.

June 2016

Anonymous

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

June 2016