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Web browser (OS agnostic)ADP SmartCompliance is a cloud-based HCM compliance portfolio that is as an extension of a business’s payroll or other business planning technology. SmartCompliance aims to help reduce the regulatory compliance burden for organizations, with a combination of technology and service. The platform is completely integrated, yet each module can be purchased individually. The goal is to bring businesses the workforce compliance processes they need now, with room to expand as their needs change.
The ADP SmartCompliance portfolio can help businesses manage the Employment Tax filing process and remittance, process and administer Wage Garnishments, identify and capture Tax Credits and incentives, provide flexible 100% electronic Wage...
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Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
November 2020
Anthony from Fortiss
Company Size: 1,001-5,000 employees
Industry: Gambling & Casinos
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
A+ Upgrades
Overall I am a happy customer to have everything I need at my fingertips
Pros
I love the upgrades ADP made to SmartCompliance. I have access to all the things I need outside of WFN and customer service.
Cons
With the upgrades I don't have much to say about what I least liked. I love ADPs upgrades they are always helpful.
Reasons for Choosing ADP SmartCompliance
ADP has always been a reliable source
December 2019
Laura from Kentucky Trailer
Company Size: 1,001-5,000 employees
Industry: Transportation/Trucking/Railroad
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
2.0
Functionality
3.0
December 2019
It is okay
I use this once every couple weeks because we don't usually get too many employees using the wisely cards
Pros
We use this section of adp for our wisely cards that we issue out to employees who don't have direct deposit. I think this works okay, but it's not as good as what we used to use which was aline. It works great expect when you run into a problem and need some customer service help (that's the only downfall).
Cons
We use this section of adp for our wisely cards that we issue out to employees who don't have direct deposit. I think this works okay, but it's not as good as what we used to use which was aline. Also, the customer service isn't that great for this because every time I have a question or there is a problem entering an employee, they take weeks to respond. It works great expect when you run into a problem and need some customer service help (that's the only downfall). Also we requested new cards for all our locations a while back and they still have not been sent out
July 2017
Rashesh from dream
Company Size: 2-10 employees
Industry: Farming
Time Used: Less than 6 months
Ease-of-use
4.0
Functionality
3.0
July 2017
Good Product
Pros
Good Capital Management Process,Neat Design, a lot of features regarding tax issues (agency upload) and great tracking system for checks and payments.his software has saved me a good amount of time and has helped us get to a paperless environment. Zenefits isn't as hands-on as an in-person agent, so it requires whoever is doing HR to be more knowledgeable about the insurance offerings. It also requires employees to become a little more knowledgeable as well, rather than being Spoon fed information every 6 months about "how insurance works. Simplifies payroll tax compliance by keeping up with regulatory changes and compliance rules across the more than 10,000 U.S. federal, state and local jurisdictions. Backed by ADP's team of tax, government relations and compliance specialists, ADP SmartCompliance manages nearly every aspect of tax filing and remittance to help minimize the risks associated with tax management.Helps companies identify and claim all tax credits available to them to help lower a company's effective tax rate and reduce staff time spent searching and determining potential credit eligibility.
Cons
Bit typical to understand,It's not really a software issue but if the process for resolving tax problems could be followed up sooner and quick. It'd be much better.Garnishments reports can be downloaded in excel instead of pdf.NetTime is terrible. We are switching to a different vendor.Reporting is underwhelming. Canned reports are okay, but would really benefit from the user being able to customize them. Report builder is unusable (I listened to training webinar twice and still couldn't .More guidance or information around what is typical practice for things like vacation, holidays, benefits, 401(k) etc. would be helpful, especially for those of us who manage this relationship but are not based in the USA. Perhaps a primer on the HR legislative environment.Ability to feed to and from another HRIS would be helpful. Our "HQ" HRIS needs to have all employees globally in it and right now we have to manually make changes to two systems whenever something about a US employee changes.More resources for being able to provide candidates we are looking at hiring with information about the benefits and what it could potentially cost them (and us).
June 2018
Amy from Advance Health
Company Size: 501-1,000 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
June 2018
SmartCompliance makes it easy for me to track payroll notices
Overall, easy system to use and for general taxes, it is simple and not complicated.
Pros
You can submit tax notices in bulk in Smart Compliance. It is easy to upload and a reference number is given to you so you can reference the notice. You also get a confirmation through email once you submit a notice and will get another email once the notice has been resolved. You can also keep track of your tax filing SUI and SDI numbers which makes it convenient.
Cons
The time it takes to get a response back is slow and sometimes I need to follow up with them with a call. Depending on the representative, your responses vary as well. I call in multiple times to make sure the answer I'm receiving is the correct one.
August 2019
Karen from American Healthcare LLC
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2019
Great software for payroll taxes
I like the fact that someone else can do our payroll tax filings and pay our taxes which frees me up for other things.
Pros
I can process the tax file and they handle paying all the state and federal tax entities our payroll taxes and they file all tax returns as well as creating W2s and mailing them out.
Cons
I don't see any problems with the ADP software.