Appraisd by Couraud Consulting Ltd. is a cloud-based human resources (HR) software specializing in performance review and goal management.

The system allows users to set up performance reviews for employees. They can schedule dates for review, choose the type of form they want to use and invite colleagues to give feedback. Appraisers can also see appraisees' job objectives while they give feedback.

Appraisees perform self-assessments. They can complete these assessments before their appraisal, so they can be taking notes and working on self-assessment drafts throughout the year.

Once appraisees and appraisers have sent in their feedback, managers review feedback and the status of appraisees’ objectives. HR departments have control panels where they can see different teams and hierarchies. They can also send email reminds out to keep employees on track.

Appraisd is priced per user per month. Annual subscription is also available. Support options include via phone, email and knowledge base.



30 Reviews of Appraisd

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 30 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Appraisd

My colleague and I demo'd several performance management systems and we chose Appraisd because of its ease of use, look, and customization capabilities. They are a transparent and straightforward company to work with and I would recommend Appraisd to anyone.

Pros

Extremely straightforward implementation process both on the technical and people side of things
Extremely responsive customer service. Operating in Canada, I love the fact that I can send an instant message whenever I have a question or need something updated.

Cons

We implemented this software in 2017, at that time they didn't have as many features which meant we had to do some in house work arounds. That said, in the past year Appraisd has really come through and integrated some great and helpful new features. Only other criticism would be that at times, there have been software glitches i.e organizational chart was not populating. Relatively small issue in the grand scheme of things though.

December 2018

Bethan from SRK Consulting

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

A simple to use system that is great value for money. Appraisd offer excellent customer support.

Our appraisal rate has increased and employees are finding the experience a vast improvement to our old system. Employees have stated that they have enjoyed their appraisal using Appraisd.

Pros

Its very simple to use and very versatile
Great you can configure it in many ways to suit your organisation
Appraisd staff are always very efficient in any queries. The customer service and after- care is faultless. I would not hesitate to recommend Appraisd.

Cons

Very positive about the system however areas of improvement could be:
Ability to be able to set the time of the appraisal
Documents that could assist with the training and employees getting to know the system as much as possible

March 2018

Jason from Ravenscroft

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Very easy to use and fantastic customer service

Pros

It engages with the staff and almost makes them want to do appraisals! From setting up the system to implementing it has been easy and very user friendly.

Cons

Nothing really, as an appraisal system it ticks all the boxes and is very versatile allowing the user to set up their own forms and process.

March 2018

grant from nutmeg

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

March 2018

At first glance a well-designed objective setting tool - but frustrating to use on practice

Pros

Very simple, without much functionality to distract from entering and rating objectives and clear layout

Cons

Given the simplicity and limited functionality it should be much more intuitive to use. Logic of new v old objectives, and completed v live objectives is not well worked out. A

Response from Appraisd of Couraud Consulting

Replied April 2018

Hi Grant, naturally we're really disappointed to get your low-scoring review - although I fully appreciate that you've found the objectives part frustrating and take on board your feedback. The objectives component is changing (see https://www.appraisd.com/feature-update-feb-2018) and we will be tackling the issues you identified. Please note that the way objectives work in Appraisd is configured by your HR team - and there are almost certainly other ways to configure it that would make it clearer for you. We will be in touch with your company to discuss your feedback. All the best, Roly Walter Founder

March 2018

Moton from Ottawa Sports and Entertainment Group (OSEG)

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Easy implementation, great support, and the system itself is easy to use/train employees to use

Pros

Very Easy to use
Functional
Visibly appealing
Reporting functions
Customization of forms
Good customer service

Cons

Very minor tweaks that we as a company would like made. They are already being worked on in new update to be released.

March 2018

Katrina from Flock Associates Ltd

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

great system and so easy to use

happier staff - better processes

Pros

very simple - you can make it as complex as you need and you can tailor to each job.
Love the email reminders too
tailored for us

Cons

it always defaults to showing me all appraisals in the admin view - I only want to see in Progress or overdue and can't seem to see how to change that view (if it's a user issue - pls let me know how to change it!)

February 2018

Katie from DF Capital

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Fantastic company with wonderfully helpful employees

Pros

The product itself looks great, has a modern layout which is inviting to use and it is easy to use. I had the pleasure of working alongside one of the rep from Appraised who created an entire employee survey for me in the space of 4 hours. I am so grateful for all the effort he put into helping me as it allowed me to meet strict deadlines that other companies told me we were "un-achievable"! I am excited to find out what more this brilliant website can do for me and have already been booked in for a step by step tutorial.

January 2018

Jodie from The Octopus Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Appraisd is really a great platform, it is easy to use with great features.

Pros

It is really easy to use from a setting up perspective as well as from the employee perspective. They have really thought of everything. We were able to achieve everything we wanted from using the platform in a really straight forward way for everyone in our company to use. It has made the appraisal process so much more accessible and is easy to monitor ongoing progress throughtout the year. The team at appraid are great, they are extremely helpful and supportive.

July 2017

Julie from Redweb ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2017

We wanted an online proven system easier to administer ensuring key info was recorded efficiently.

Pros

That it is an online paperless system, ease of note taking, tracking objectives easy to follow. Interface easy to use. It's a great tool for gathering all of the relevant information with very little effort all the way through the appraisal process. This encourages honest feedback from the individual the manager and their colleagues. We have a much more efficient system with a big increase across the agency of performance measurement. There is a massive drop in effort for keeping notes and logging objectives which in turn increases the availability of key players in the agency. Appraisd as a system was immediately adopted by our team because the improvements were a massive improvement on the old system. It's ease of use has meant we can retain a lot more key information and easily track progress of individuals against key individual and agency objectives. It has changed appraisals from being a necessary time intensive chore into a valuable driver for the agency.

Cons

A simple guide or flow chart at first use would be useful to guide line managers through the various stages as to what they need to do from day one in order to get appraisals up and running for there team member, as this isn't as clear as it could be once the member of staff has been set up on there by an administrator. They are not sure what happens next unless it is verbally explained as to what to expect. e.g emails prompting actions etc.

May 2017

Megan from Sphere Holdings

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

User friendly and quick to roll out, beneficial to both managers and employees.

User friendly and quick to roll out through the organisation. Appraisd staff are engaged and only too eager to help to ensure you benefit from the system as a manager and an employee. Appraisd has enabled us to move away from a time consuming and paper driven process.

Pros

We have a fairly complex appraisal framework which is forward thinking for a small organisation. We researched countless software options for us to transition from a paper based environment to an online platform. Each platform investigated could only tackle a portion of our framework until we came across Appraisd.

From my first query on the demo site and all through implementation Appraisd have been consistent in providing quick turnaround on my queries. They took the time to understand my framework so that they could customise the system where possible to ensure our framework remained solid and in line with our objectives.

The system is very user friendly. I was able to navigate around the demo site without attending the training. The online help functionality is real time and the consultants attending to your query are informed and helpful. The big attraction of Appraisd is the short amount of time it takes to set up your framework and implement across the organisation.

Cons

Would of like to be able to customize the framework slightly but was able to work around these challenges but tweaking our framework.

March 2017

Ryuichi from Transphorm, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2017

Simple and Intuitive

Using Capterra as a base, we reviewed and demoed 10 of the top performance review platforms (the top ten on the site) and made a decision to go with Appraisd. With what we were looking for: a simple system which our Manager's easily learn and use, a system to manage objectives/goals, and a representation of a 9 box grid to show potential (we ended up scratching this idea). Although there were several others that were good that did the job (Engagedly, Peoplegoal and Trakstar) Appraisd came out as our final choice given the easy to use user interface. Now, none of our managers/employees do not have an excuse of complexity as a reason not to use the system. Of course, in an honest opinion that the other platforms mentioned had much more functionality and bells and whistles but that was not the focus of what we were looking for.

Pros

Simple, easy to use interface.

Cons

Although not a specific con, our Director was a bit wary given the lack of presence in the US.

December 2016

Paul from Aldenham Foundation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

The perfect solution for our Appraisal needs

I was charged with the responsibility of designing a new appraisal and performance management system for over 300 employees, in three sites, with a range of roles from manual low-skilled to professional. The three sites function as completely different organizations, but there is also an overall management structure across all three. We needed a system which would be flexible enough to enable us to design exactly what we wanted and give us the information we wanted. We did not want to struggle with software which could not cope with the structure of the organization. This meant we needed some common elements for all employees, but different appraisal forms for different types of employees. As some people had more than one role in the organization, this was an additional complication and we needed to be able to solve this in the software. I did not want 'the tail to wag the dog'. Sometimes, software only does certain things and therefore you end up having to build your system around the capabilities of the software rather than modify the software's offering to fit with the system you have designed. I was delighted to work with the team at Appraisd. They were massively supportive in helping us use and modify their system to do what we wanted. This is the great strength of Appraisd. It is EXTREMELY flexible. But not only that - the support team is fantastic. So - In the end, this is as close to 'bespoke' as you can get. We are using the system to great effect in our Foundation of schools and nurseries and we can already see how this is going to improve the way we performance manage our staff and particularly how we can improve based on the data we can now extract and use. I would highly recommend.

Pros

Flexibility and usability.
As it is web-based, I like the fact it is responsive.
Excellent support team.

Cons

Would be useful to have 'two appraiser' setting. We get around this with 'feedback' and 'second sign-off' - but in schools, people do have multiple managers and it would be useful to have this feature. This was the ONLY thing not possible.

November 2016

Adrienne from Bluebeam, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

Setup and pilot phase - outstanding experience!

I started researching a performance appraisal platform for our company less than two months ago, and here we are ready to launch the first round of reviews. First and foremost, the system is extremely intuitive. You get a sandbox environment right off the bat, and you can experiment, explore, try things out without any sales pressure. The documentation is clear, detailed, covers all aspects of setting up and using the system. Setup is straightforward. The system is highly flexible and configurable. If you enjoy that kind of thing, you can tweak it to your heart's content, but if you prefer some hand-holding from the Appraisd Support team through setup, they are there for you. I was curious how support would work, since we are based in California and Appraisd is based in the UK. They have a schedule that allows them to support their clients around the clock. Responses to emails and setting/report requests have been speedy and helpful. Scheduled calls have been super productive - our account manager, Roly took on an advisory role where he was able to suggest some great solutions. It is very clear in all communications that the company places a high emphasis on customer relationships. The product is well thought-out and easy to use. I am very impressed with the entire process and looking forward to how the platform will be received by our team members.

Pros

- flexibility of options in setup
- ease of use
- instant sandbox environment for testing
- pre-loaded forms/sections/questions
- helpful Support
- great documentation

Cons

The only thing that isn't there yet is the ability to have a separate peer feedback and upward feedback section (right now there is only one feedback section available), but I am sure this will be covered as the application develops further.

November 2016

Robert from CCM | Carter Collins & Myer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Cracking system for businesses you want to develop their team

Like others, we wanted to streamline our review process and starting searching for an easy to use, yet realistically priced product. Appraisd massively streamlines the whole process for us and stops "the paper chase". Special shout out to Andrew Ward who guided us through the system and really cares about his customers .

October 2016

Leslie from Christ Community Church

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Simple and Flexible with Great Customer Service

We struggled finding a simple review tool - everything else we looked at was part of a larger HR package and we didn't need the other items. Appraisd adapted to our needs and has become a simple tool we use to manage our staff. Customer service with this tool has been outstanding!

Pros

Simple / Flexible / Great customer service

Cons

We have experienced some minor glitches but Appraisd staff has always been quick to respond and fix our issues.

July 2016

Lisa from BMG LABTECH

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

Easy to use and great support

We have been using appraisd for about a year now and have always received great support from the team both in setting up and with any queries

Pros

Its is easy to sue. The appraisals are easy to set up and it gives us all the features we need to manage our appraisals with a diverse and spread out workforce

April 2016

Dilge from PlusOneMinusOne Software Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

April 2016

conducting performance reviews

pros: excellent customer service, prompt replies, pay per user and 6 month payment option is very convenient. cons: sometimes you can be logged out, difficult to load the page - technical difficulties, that's it. site is under review but it gives you comprehensive results.

March 2016

Ben from LLDC

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2016

Public sector end user (appraisee)

Great interface, user friendly system with clear instructions and excellent support workflows. The guidance and support I've needed from the Appraisd team has always been exemplary too. Brilliant stuff, keep up the good work!

March 2016

Sarah from Cratejoy

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2016

Appraisd has been a major time saver - customer support is awesome

We wanted to streamline our review process and starting using Appraisd last year. It has taken so much stress off of the process. Our rep has been more than helpful in the initial setup and the continued support. I'm looking forward to more features in the future, but for right now, it's exactly what we need.

November 2015

Jakes from Rewired Digital

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

November 2015

Great product and value add to your business.

Appraisd was recently implemented in our business and currently just finished with the first full cycle of reviews/appraisals throughout the organization. The feedback gained from staff with reference from using the tool was very positive and great way of opening the communication channels within the different levels of the business. The automated approach, but yet still personal - make this the best tool (in my view) out there, after doing extensive research for an appropriate tool to use. Look forward seeing the tool add value to staff and ultimately the business.