APS Software


 

APS (Automatic Payroll Systems, Inc.) has been providing payroll and tax compliance services to companies for almost two decades. In 2004, they released their APS, their cloud-based solution for human capital management. APS combines their services in a streamlined format that can be scaled to various sized companies.

APS delivers flexible tools for managing core human resources (HR), payroll, time and attendance and absence management. Since APS uses a centralized database, once employee information is entered into the system, it is immediately available across all modules. By automating workflows, APS reduces time-consuming payroll tasks, eliminates paperwork and provides an electronic audit trail for all data changes. Their robust standard and customizable reporting tools allow HR professionals to focus on strategic activities. 

Employees and managers can access APS from any smartphone or tablet. ClockZonesTM is their mobile time clock that utilizes GPS tracking to control wherever employees clock in and out.

With additional features such as APS Hire for applicant tracking and onboarding, and online performance reviews, APS provides a unified solution from hire to retire.

APS has experience working with various system integrations through its Enterprise Integration Platform (EIP), which includes over 100 pre-built integrations that are supported by APS. Plus, APS has the ability to assist with virtually any integration need and can have these up and running in a relatively short timeframe.

APS is focused towards small to midsize organizations. They're suitable for restaurants, health care facilities, oil and gas and wholesale and supply companies, as well as churches and nonprofits. APS connects each client with a dedicated account manager who has worked with payroll previously.

 

APS - Attendance
 
  • APS - Attendance
    Attendance
  • APS - Benefits
    Benefits
  • APS - Events
    Events
  • APS - Hiring dashboard
    Hiring dashboard
  • APS - HR dashboard
    HR dashboard
  • APS - Selfserve dashboard
    Selfserve dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

268 Reviews of APS

 

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Software Advice Reviews (75)
More Reviews (193)

Showing 1-20 of 75

Mary Meghan from Mabus Agency
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Aesthetically unpleasing and can't wait to change

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We wanted a system that employees could use but it's not intuitive and not visually pleasing. The onboarding process was painful for system setup, so we never subjected our employees to it.

Pros

The only thing I really liked was that they handled tax payments for me. Otherwise, it took absolutely nothing off my plate that I didn't already do with Quickbooks Payroll.

Cons

The system doesn't send reminders to run payroll. APS has emailed me a reminder AFTER the direct deposit cutoff. Not easily integrated with Quickbooks. I use several robust software systems and this is the worst and least intuitive. I've been waiting out the year so I can switch to another company. I'm on my third customer service rep and they each seem unhappier than the last.

Review Source
 
 

KATHERINE from HYMEL CPA
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

External Accountant for several private companies. I'm a CPA and use APS to process payroll for clients. I'm the admin user for these clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Excellent customer service and speedy payroll processing. The reps resolve issues immediately. They are very responsive. Payroll processing is a breeze and seamless.

Cons

Payroll imports could use improvement as well as employee self serve. I've had issues setting up the GL templates and getting them to import properly into clients Accounting system. I've also had issues with employees being able to access their APS account online.

Review Source
 
 

Laurie from Shuey Smith LLC
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Quick and easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Admin screen is easily customizable and time entry is a breeze. APS handles all tax forms and payments—all I have to do is print the reports.

Cons

Having to go through security features in place for larger companies slows me down a bit, though I realize they are necessary.

Review Source
 
 

David from Jesuit Volunteer Corps Northwest
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Excellent product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We were able to integrate HR, timekeeping, and payroll in one streamlined process. The customer service in the transition and ongoing has been outstanding!

Cons

We had also hoped to use APS recruiting and onboarding. However, once we were developing those modules for our purposes, we realized our prior software was more robust.

Review Source
 
 

Jeanie from Shreveport Limousine
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

The staff is always eager to help.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They write the checks along with figuring the taxes. The W-2s are always ready by the middle of January to be picked up

Review Source
 
 

Debbie from Brammer Engineering, Inc.
Specialty: Energy
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

APS has the system most comparable to what we were using in-house

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Of all the systems we evaluated, APS had a format that matched what we needed at a great value.

Pros

Easier input of information which cuts down on the time I spend on payroll. Also, employees can get their stubs online.

Cons

Changes from our original setup sometimes take a little while, but we get a quick response from our customer rep.

Review Source
 
 

Amy from Programs for Infants and Children
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

The use of APS has streamlined the payroll and human resource paperwork process for the company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the online features so staff can submit payroll anywhere and anytime. Also having all the information in one place so staff can review information without needing to involve others.

Cons

They have not been able to add Alaska as a time zone for the time clock. It seems to me to be a pretty simple fix.

Review Source
 
 

Mary Kate from Bosak Auto
Specialty: Retail
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

APS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Have already referred to another HR professional.

Pros

For the most part very easy to use. Good value for the cost and support provided is well above average.

Cons

Some functions do not work as smoothly as hoped (ATS in particular and some of the Reporting). Have to remember additional steps versus some "auto functions".

Review Source
 
 

Virginia from Constance Evangelical Free Church
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Pleased with the access and functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I appreciate the online access and ability to check/change information. Great to have a specific rep. The "canned" reports do most of what we want.

Cons

System is fairly robust, but we have stumped the developers a couple times on options that they can't do for us. Haven't figured out how to get some reporting hours reports that would be helpful.

Review Source
 
 

Amy from Senior Helpers
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

HR Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Options for managing Medical Benefits and credentials. The customer service dept is friendly and tries to help wherever they can

Cons

Too many options to get what you need and Paystubs/past wages are hard to pull through APS. We have had this issue a few times

Review Source
 
 

Michael from keller williams
Specialty: Real Estate
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

the people over at automate payroll services really go above and beyond for their clients by keeping in communication with them.

Cons

i cannot think of any issues or problems that we have had while we have used automate payroll services over the last 3 years.

Review Source
 
 

Phyllis from Holmes Building Materials
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

APS is a terrific software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Using APS was one of the best decisions our company has made

Pros

The APS software is easy to use. The technical support is amazing, easy to get in touch with. APS does all our required reporting and that has saved us time and money.

Review Source
 
 

Jennifer from Louisiana State Newspapers
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

I use APS payroll to generate payroll for 145 employees

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

APS is very user friendly. Also easy to upload my timesheets from Excel to APS, which eliminates errors. Great customer service. Updated frequently adding more options for users. Exporting reports to excel is very simple.

Cons

Almost all of the reports I generate for payroll I do not have any problems with. However; the only real con I have is when creating reports, I cannot chose how I want the columns listed.

Review Source
 
 

Valarie from Fronk Oil Co
Specialty: Energy
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Great Software, solves difficult issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Reports are dynamic and customizable. Very easy to use, employees seem to have very few problems accessing and using.

Cons

I'm very happy with this software, the only thing to criticize would be breaking in new customer service individuals ... that would be with any software.

Review Source
 
 

Nathan from Mellow Mushroom
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Easy to use, would definitely recommend it to anyone else!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We really like the fact that you can upload a file of employee punches. APS worked with us to make sure that all of our file worked with their system.

Cons

Even though this company can take your file, there are still somethings that you will have to update in multiple locations. (Term Dates Etc.)

Review Source
 
 

Heather from Gateway Bible church
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great for our small church

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

APS is easy to use. It's intuitive, so I had no problems setting up new employees or running payroll. I like that I can quickly schedule payroll each month and don't have to worry about it. The customer service is fantastic! Any time I have a question, my rep gets back to me right away. She has even sent me reminders if I don't have payroll set up at my usual time.

Review Source
 
 

Hasmik from Regal Hospitality Solutions
Specialty: Accounting / CPA
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

It has been always interesting to learn something new about APS

Ease-of-use

Functionality

Product Quality

Customer Support

I like APS team work

Pros

APS gives you a lot of opportunities to realize your ideas regarding your job. It can suggest different ways to make your work easier and practicable.

Cons

I think I'm a bit conversational person regarding interface changes and APS changes its interface very often. At first I feel a little bit uncomfortable, then that feeling goes away and the next day I think that interface changes are interesting ))

Review Source
 
 

Betty from 1st Lake Properties, Inc.
Specialty: Real Estate
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

n/a

Pros

Easy to use, easy access to all payroll info needed. Compliance with IRS requirements. Customer service is reliable

Cons

System is very slow on Monday of payroll week. Many changes whenever there is an update. We are not notified if there will be any changes

Review Source
 
 

Karen from Marque's Food Distributors, Inc.
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Secretary Treasurer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

APS was recommended to me from another company, I was a little skeptical to try it, but I am very glad we did. We have had great customer service from day one! The program was easy to learn.

Pros

The ability to adapt to our specific time needs. Also the ability to have multiple users according to specific pay groups. Reporting is also very user friendly.

Cons

The only con we have is remembering to refresh the screen often. Printing some reports are also a little difficult with Windows 10, but it seems they are always working on trying to improve the printing.

Review Source
 
 

Marcy from McCorkle Trucking Company LLC
Specialty: Transportation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Awesome customer support. Reasonable price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customer support is fantastic. Any question I had was answered promptly and with details to help me make corrections.

Cons

The way to get back in touch with customer service via email was to go back into the APS site. I liked to call them rather than communicate via email.

Review Source
 
 
 
Showing 1-20 of 193


December 2017

December 2017

I am getting a lot of peace of mind being a APS customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It makes payroll a breeze as well as accurate, less headaches from the Government regarding taxes being over or under paid, and APS takes care of the necessary regulations for payroll. The account managers is hands on for all the issues i have pertaining to payroll

Pros

The overall support and features in the software makes payroll very easy, the customer support for a issue is very well structured, that is there is one account manager for my account

Cons

Have to search some of the reports that i need to since there a some many. The report sections can be redesigned to make it user friendly

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review! We're glad to hear you're happy with the support offered by your Account Manager and that our system has reduced your tax errors. We value your constructive feedback and would like you to know we have passed your feedback to our development team. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Darrell from Allegiance Home Health Services
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Lots of functionality and service for NOT a lot of money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It saved me time doing payroll and it doesn't cost an arm and a leg.

Pros

While working on implementation, I was amazed at all the options and possible ways I could setup our account. Completely scalable to meet any company needs regardless of size. Reporting options are extremely comprehensive but if they don't have what you need, you can use Report Builder and make your own report. Employees love it because they can obtain their own credentials to gain access to their private payroll information. From there, they can update address, W2, etc, or just see their paystubs. APS also tracks in/out times for non-exempt employees.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Darrell! We're glad to hear you have been satisfied with the account set up and functionality of reporting. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Karen from Hospice of East Texas

November 2017

November 2017

I am a backup payroll administrator who maintains the general ledger for the payroll system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it's very easy to use. The setup help when we first implemented was fantastic. It has been a time saver.

Cons

The reports are not easily manipulated and often has rounding issues, which can make reconciling harder.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Karen! We're glad to hear your implementation experience and support have been positive. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

CHANTE from car wash
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

really thankful to have a working relationship with APS which allows us more time to handle buisness

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

time saving economically benficial

Pros

extremely cost effective super helpful staff if and when any issues arise and such a relief that APS handle all regulatory requirements

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Chante! We're glad to hear about your helpful customer support experiences. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Renee' from Avallone Architectural Specialties
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

It has been a great relief to not have to worry about filing the taxes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software has been great capturing the time of most of our employees without myself having to manually input. The ability to customize our vacation and PTO benefits for our employees. Once the payroll has been processed, APS takes care of direct deposits, filing taxes, creating checks to be printed for live checks and deductions. Employees being able to access their information online without having to request myself to make the updates. Having mobile clock in and outs.

Pros

Office employees are able to clock in and out, request time off electronically and receive approval electronically.

Cons

For this software to allow the field employees to clock in using a job name. We are a subcontractor organization and our field employees clock into the jobs they are working on. Also, it would be beneficial if once the time is captured in APS that the hours could be uploading in Workflow Max the hours worked on each job.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Renee'! We're glad to hear your time and attendance has simplified. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Jennifer from Hospice of East Texas

November 2017

November 2017

The conversion from our old payroll system to APS was a streamlined process thanks to APS.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that APS is user friendly. The support staff is great and quick to respond to any questions or issues. I especially like Doc Vault where I can quickly get to important reports.

Cons

Creating a custom report isn't extremely easy when the information pulls from more than one module.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Jennifer! We're glad to hear you have been able to utilize our Doc Vault and have been satisfied with your customer support. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Marsha from Bluegrass Trucking, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

APS Payroll Solutions has been a great company to partner with for payroll. Very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better tax reporting, more comprehensive reports and benefit tracking.

Pros

The reporting aspect of the program is wonderful. Lots of canned reports and an easy setup for custom reports. The tax reconciliation is a breeze. Worker's comp tracking is also a feature we like because we did not have that with our last payroll provider.

Cons

Font size for the screen has to be set at a small size to fully show how the screen is supposed to look.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Marsha! We're glad to hear that tax reporting and worker's compensation tracking has been made easy for you. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

JD from The Ranch Harley-Davidson
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Great Payroll Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I really like that using APS is as simple as it can be. Running payroll every other week is quick and seamless. I also love that they take care of filing and paying payroll taxes on my behalf. That service in itself pays for itself.

Pros

I really love the personal touch that you get with APS. After the implementation, I was assigned an account manager, who's direct line I have. If I have any questions or issues at all, I pick up the phone and call my account manager directly who will help me...there's no call center or auto attendants to fight through to speak to anyone.

Cons

My only complaint about APS would be with the report builder. It is a bit cumbersome and I find it doesn't always give me the information I need.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, JD! We're glad to hear you have enjoyed your Account Manager and customer support. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 


November 2017

November 2017

The best thing is the customer service. The system is easy to learn and works for what we need.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the customer service and how quickly I can get assistance or answers when needed. Once the system is learned, it can be operated with ease.

Cons

I think there are other systems that are more advance, although as I said before this works fine for what we use it for.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review! We're glad to hear our customer support has been helpful. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Daniel from Grace-St. Luke's Episcopal School

November 2017

November 2017

APS has an excellent product with all of the features we need. Customer service is beyond awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The single biggest benefit was efficiency in our time-keeping and payroll administration processes. Better reporting has enabled us to make better decisions.

Pros

Everything we need is in one package. I think the reporting capabilities are excellent (especially the report builder). All of the standard functions (employee additions, maintenance, documentation...) are reasonably straightforward to use.

Cons

Some of the advanced features can take a little time to learn. Love the report builder, but took a bit to get the hang of it.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Daniel! We're glad to hear you have enjoyed your customer support and have your reporting has been simplified. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Ethan from Waba Grill Franchise Corp
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Excellent cloud base payroll solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer support is on point, the software is easy to use and to navigate, and the cost savings made sense for us.

Cons

The implementation process could have went smoother but partially this is due to our CPA office data that was provided.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Ethan! We're glad to hear you have had excellent customer service with us. We'll make sure to pass along your constructive feedback about implementation. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 


November 2017

November 2017

Saves time, money, and headaches

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Saves us a ton of time on payroll processing.
Keeps our HR/personnel files in order
Saves us time on time and attendance
Give employees easy access to their files and payroll info

Cons

mobile site doesn't work that well
we've had some issues with the timeclock during high traffic times

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review! We're glad to hear you have been able to save time and money on payroll processing and time and attendance. We'll make sure to pass along your constructive feedback about the mobile site. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Paulett from Williams Health Care Agency

November 2017

November 2017

Our experience with your company has been very pleasant. Your customer support team is top notch.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Error free payroll processing.

Pros

The software is user friendly. Retrieving documents such as W2s & tax documents can be retrieved easily. It is a big deal for us to be able to access historical data.

Cons

We are not able to delete or make change to a payroll batch which can be somewhat an inconvenience.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Paulett! We're glad to hear you have been able to easily access your past documents and have enjoyed your customer support team. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Stacia from Keller Williams Realty Professionals
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Aps is a wonderful payroll product. I have use other payroll products in the past, but this is best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ease of use and the cost of this product is what sells this product to business.

Pros

The ease of use and the cost are the most attractive feature of this payroll product. Reports are good and W-2 are timely.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Stacia! We're glad to hear you have been able to report accurately and timely your W-2 information. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Ethan from Petro TV
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Great product - great service - great company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

payroll & payroll tax solution

Pros

ease of use - Payroll entered and processed correctly in under 5 minutes. Reports are easy to generate. Customer support is very responsive - even sending personal reminders.

Cons

It's a great platform as is; however, website can be refreshed a bit. More intuitive workflow patterns can also help.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Ethan! We're glad to hear you have been able to quickly, easily, and accurately process your payroll. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Timothy from Keim & Associates, Inc
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Long term user - great product and service team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use and set up. Inexpensive.

Pros

Inexpensive and dependable. Used for over 10 years for payroll and tax withholding. Easy to use and set up.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Timothy! We're glad to hear you have been able to depend on us for your payroll for over 10 years. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Prudence from LSN Publishing

November 2017

November 2017

I use APS to monitor and payroll and act as backup for payroll. I also use the program for budgets.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The APS program is user friendly and easy to navigate, it also has a variety of reports available as well as a report writing system.

Cons

The report writing system can be complicated and takes trial and error to arrive at the desired report reults.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Prudence! We're glad to hear you have had a user friendly experience with payroll and reporting. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Tiffani from Robin Realty Group

November 2017

November 2017

APS is a great payroll solution for my small business as it grows each year.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer service is one of the best features about APS. They are quick to respond and find solutions to any problem we have.

Cons

Main user dashboard could be easier to navigate and use, yet they are constantly improving the user experience.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Tiffani! We're glad to hear you have enjoyed our customer service and your customer support team has met your needs. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Beverly from Rainbow Home Care
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We can migrate our scheduling software hours and pay for payroll. The customer service is good except they close 3 hours before we do.

Pros

We can migrate our scheduling software hours and pay for payroll. The customer service is good except they close 3 hours before we do.

Cons

It needs a Tab for each employee for their paystub history. The Benefit Enrollment or Opt Out process needs to be simplified. There needs to be a Check Calculator for Net to Gross not just Gross to Net.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Beverly! We're glad to hear your customer support has been able to meet your needs. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

 

Zettie from Associated Truss & Lumber
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

APS eliminates the company's PR tax liability & has wonderful one on one customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

APS has unlimited resources and reports and the customer service if great. It has safety nets during the payroll process that makes mistakes virtually impossible.

Cons

Occasionally the system slows down on the processing speed. The speed is generally back up and going within a couple of hours.

Review Source: Capterra

  Response: APS, Automatic Payroll Systems, Inc.

Date: December 2017

December 2017

 

We appreciate your positive review, Zettie! We're glad to hear you have been able to eliminate your tax liability with us and have enjoyed the customer service. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!