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APS software

305 reviews(4.5/5)
305 reviews(4.5/5)

APS (Automatic Payroll Systems, Inc.) has been providing payroll and tax compliance services to companies for almost two decades. In 2004, they released their APS, their cloud-based solution for human capital management. 

APS delivers tools for managing core human resources (HR), payroll, time and attendance and absence management. Since APS uses a centralized database, once employee information is entered into the system, it is immediately available across all modules. Employees and managers can access APS from any smartphone or tablet. ClockZonesTM is their mobile time clock that utilizes GPS tracking to control wherever employees clock in and out.

APS is focused towards small to midsize organizations. They're suitable for restaurants, health care facilities, oil and gas and wholesale and supply companies, as well as churches and nonprofits. APS connects each client with a dedicated account manager who has worked with payroll previously.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

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305 Reviews of APS

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  • Prudence from LSN Publishing

    Number of employees: 51-200 employees

    September 2018

    Great payroll system!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to maintain and edit employee data. The software has a great report writing system once you learn how to maneuver it. The software is extremely user friendly.

    Cons

    The report writing is a little tricky. Once you have all your go to reports set up it's easy to run them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    September 2018

    We appreciate your positive review, Prudence! We're glad to hear our unified platform has made maintaining and editing employee data a breeze. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Tom from Parker Hill Church

    Specialty: Non-Profit

    Number of employees: 11-50 employees

    August 2018

    APS provides a good product at a reasonable price.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been with APS for several years now and although at times have found some glitches, APS typically is fast to roll out an update to the fix. Most of the customer reps we have worked with over the years have been terrific and helpful!

    Pros

    Has the ability to manage soup to nuts under one cloud based software. We like having both payroll and managing HR functions (performance reviews, personnel documentation, etc) all in one place.

    Cons

    We find glitches at times in parts of the software that really seem like they should have been caught at beta testing. Some of the are so evident it amazes us that other customers aren't pointing them out sooner than us (we have less than 40 employees)

    This review was submitted organically. No incentive was offered
    Review Source

  • John from inWhatLanguage, LLC.

    Number of employees: 11-50 employees

    August 2018

    Good and getting better

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    APS has been great to work with so far. We have tried a couple of other small payroll providers and explored options with ADP and Paychex. APS hit the sweet spot for our company as far as features, value, and personalized customer service.

    Cons

    The payroll approval process for our managers is slightly confusing because it is not clear when payroll has been approved for salaried employees.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, John! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We would love the opportunity to speak with you one on one and discuss the payroll approval process. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further. Thank you for being a valued customer with APS!

  • La'Kica from Eden Worship Center

    Number of employees: 2-10 employees

    August 2018

    Great software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very user friendly for small businesses.

    Cons

    Some functions are difficult to do on a mobile device because they require you to double click.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review La'Kica! We're glad to hear you're happy with the user-friendly design of our platform and our system. We'll make sure to pass along your constructive feedback on the functions on mobile. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team

  • Douglas from Grace Baptist Church

    Number of employees: 51-200 employees

    August 2018

    APS has meet all our needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer support has been excellent. The software was already in place when I came and the customer support helped me through some gaps in training.
    They were also helpful with solutions to some of our needs that are specific to Churches.

    Cons

    Needing to transmit payroll 2 days before pay date. I have been able to do it the day before with another vendor.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Doug! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We'll make sure to pass along your constructive feedback on submitting payroll. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team

  • Dan from Stein's Market and Deli

    Specialty: Food / Beverage

    Number of employees: 11-50 employees

    August 2018

    APS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very easy to use. Customer service is excellent for the rare times that I have a question that I need answered.

    Cons

    I have zero complaints about this product. The software and price have been top notch since day one at a very good price.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Jennifer, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Dan! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Virginia from International Bible Givers

    Specialty: Non-Profit

    Number of employees: 51-200 employees

    August 2018

    Glad we made the change 2 years ago

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ability to make our own changes and add/delete/change as needed. Employees appreciate the online access.

    Cons

    Reporting - there are many reports but it can be difficult to find the right one for the right purpose.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Jennifer, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Virginia! We're glad to hear you are happy with our unified platform. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Ashley from Sioux Falls FCU

    Number of employees: 51-200 employees

    August 2018

    Huge time savings!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    APS has drastically impacted our business and allowed us to save HOURS on processes. Great customer service, friendly and down to earth staff. Willing to listen to feedback and improve software.

    Cons

    We miss having a company wide view vacation calendar

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Ashley! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team

  • Carol from M&RR

    Number of employees: 11-50 employees

    August 2018

    APS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our HR and Payroll departments are working much more closely together and we have cross trained more than we were able to do before using APS. The customer service team is very responsive and helpful.

    Pros

    Once we were through the implementation process, it really has streamlined our payroll process and added HR functions that we did not have electronically before.

    Cons

    There have been applications that we would have liked to have that weren't available or were coming in the future, but we have been able to adapt.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Carol! We're glad to hear our unified platform has made processing payroll a breeze. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team

  • Lisa from GCC

    Specialty: Non-Profit

    Number of employees: 201-500 employees

    August 2018

    APS - Excellent customer service, Ease of time-keeping & payroll is a breeze

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A great program that is always enhancing what they offer.

    Pros

    Their customer service is top notch! I have a direct number to my account representative. Issues are generally resolved within the day.
    Employees have easy access to time keeping, time off requests, paystubs & W2s.

    Cons

    Needs an app for mobile check-in. Sometimes I am limited in being able to pull a report with the specific information I am needing.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Jennifer , Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Lisa! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Kayla from Northside Medical Associates

    Number of employees: 51-200 employees

    August 2018

    APS - Great product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the fact that APS is able to integrate so many different functionalities in to one system. Prior to APS my company had 3 different systems where APS has been able to house all those functionalities in to one system.

    Cons

    There are very few things that I dislike about the system. One thing that would be helpful is if there was a better communication between companies. Currently custom reports are not able to be saved across companies. Also when employee records are transferred from company to company not everything pulls over.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Kayla! We're glad to hear our unified platform has given you the unified functionality that you need. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Ann from Ruston Regional Specialty Hospital

    Specialty: Healthcare / Medical

    Number of employees: 51-200 employees

    August 2018

    Great payroll solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The training was convenient and very informative. The reports can be configured to meet many different needs.

    Cons

    It is time consuming to use the drop down time edits. It would be much faster to directly key in times and AM/PM.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Jennifer, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review Ann! We're glad to hear you're happy with the intuitive design of our platform and our system has reduced your errors. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Kayla from Colby Community Junior College

    Number of employees: 51-200 employees

    August 2018

    Constantly Improving!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    APS is constantly making improvements within all areas. It's great to see the added functions and hear from our employees how easy it is to use this system. Customer service is exceptional! Our account manager responses to questions and issues very quickly and keeps you informed and updated to the status of the ticket. Everyone that you work with is very knowledge and willing to help in anyway they can.

    Cons

    Only thing lacking would be allowing the system to capture potential applicants. Would love to use this system as an all inclusive HRIS system. I think that's a future possibility which would be great! Otherwise, no other complaints.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Kayla! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Ronald from Manetek, Inc.

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    August 2018

    APS payroll review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our previous payroll platform was eliminated by our provider and we were forced to select another one. We picked APS from several providers and have been very pleased with out selection.

    Pros

    Product is very user friendly and the support staff are exceptional, and very willing to assist in times of need.

    Cons

    Nothing really. APS has met or exceeded our expectations. Any problems that arouse in the beginning were handled quickly and effectively.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Jennifer, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Ron! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Julie from Tickets.com LLC

    Number of employees: 51-200 employees

    August 2018

    Payroll Specialist

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My experience has had some good and some bad. I feel the customer service is great but I don't feel the system meets our companies needs as I have to track several things manually because the system does not track them correctly.

    Pros

    The system is pretty user friendly. I like the fact that the majority of reports export into excel. Customer service team is always readily available to help and very responsive.

    Cons

    There are issues with transferring employees from company to company. The system does not cap deductions correctly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your review, Julie! We're glad to hear our support team is providing the responsive attention you deserve. We see that you are experiencing issues with the performance of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. We would also love the opportunity to speak with you one on one to discuss your concerns. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further. Thank you for being an APS customer!

  • Makeasha from OSC

    Number of employees: 51-200 employees

    August 2018

    Happy with product and service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Because of the dual (APS Online & Eselfserve.com) software for admin and users I am able to communicate with managers and staff easily. Things look the same and I can guide a user on the site without having the manual handy.

    Pros

    Very easy to use. The website is clean and clear..not full of clutter. Easy to locate what I need for payroll.

    Cons

    The reporting features are a litter cumbersome. I wish I could with ease choose more reporting options for my organization. I normally have to call to run a new report.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Makeasha! We're glad to hear our unified platform has made processing payroll a breeze. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team

  • Wanda from Goldman Equipment, LLC

    Number of employees: 201-500 employees

    August 2018

    This Company fits our needs so well!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love having an assigned Customer Rep to work with. And our customer rep is supported with other customer reps if they aren't available when we call.

    Pros

    It is straight forward payroll processing. It has been well thought out by the software designers who strive to understand the client's needs for special reporting. We are a Farm Equipment Dealership with multiple locations. From our first day with APS they have worked to learn our business needs. We have also provided "tips" on how to make the products more user friendly and they listen and implement.

    Cons

    If they could streamline the HRIS module to interface with the Payroll module so employee information for some things such as deductions would not have to be entered twice that would save much time from the user standpoint.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review Wanda! We're glad to hear our unified platform has made it easy for you to manage all of your locations. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team

  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Quality payroll service, Superior support, and Great price.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Anyone can process payroll with this software, it is super easy to use. It is the most affordable payroll outsourcing company with human resource features on the market. The report manager feature has cut down on the time to produce management, workman's comp, and audit reports. The customer support is the best I have ever seen, they promptly get back to me with issues and questions and are always friendly.

    Cons

    The time clock is very difficult for people to use on their phone since they are constantly having to clear their cookies. It is also impossible to use the phone clocking in/out feature if you are in a building with a metal roof.
    I wish it had more options for hourly employee's who's time rounds up.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review! We're glad to hear our unified platform has made processing payroll affordable and efficient. We see that you are experiencing issues with clocking in and out on mobile. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further to help resolve this issue. We would also like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being an APS customer!

  • Tiffiney from Assurance Care Services Inc.

    Specialty: Healthcare / Medical

    Number of employees: 51-200 employees

    August 2018

    APS Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The program is very easy to use and manage, the staff is very knowledgeable, and they respond to everything that I fax or whenever I call in a timely manner.

    Cons

    What I dislike about the program is that we have to do all the inputting versuses sending it over to APS for them to input everything.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Jennifer, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review, Tiffiney! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

  • Chris from Zip Beverage

    Number of employees: 51-200 employees

    August 2018

    Aps - Made my life easier

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent. From implementation thru now, I feel that APS has helped me completely make my life easier when it comes to payroll/HR functions. I love the fact that I have one point of contact and dont have to dial into a call center.

    Pros

    APS is a one stop software...One website with everything that you need for HR, Payroll, time keeping, etc. The software is very easy to use and super user friendly. I have been on APS for about a year and have been very happy with the move.

    Cons

    Other than a few buttons and minor functionality issues, I don't really have any issues.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: APS, Automatic Payroll Systems, Inc.

    August 2018

    We appreciate your positive review Chris! We're glad to hear you're happy with the intuitive design of our platform that makes processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team

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