APS Payroll

RATING:

4.6

(621)

About APS Payroll

Automatic Payroll Systems (APS) has a mission: to make payroll and HR easier. They have been providing payroll and tax compliance services to companies since 1996. In 2004, APS released its cloud-based solution for workforce management. Since then, their internal development team continues to update the software based on their clients' needs. APS delivers a single-system platform for managing payroll, HR, attendance, hiring, on-boarding, and ACA compliance. Once employee information is entered, it is immediately available across the entire platform. Employees and managers can access APS from any smartphone or tablet. APS Payroll is ideal for mid-sized businesses. Their technology is suitable for churches, educational institutions, healthcare facilities, hospitality or...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

APS Payroll Pricing

$50 base fee per month + $5 per employee/month With Attendance: +$3 per employee/month With Scheduling: +$5 per employee/month Visit our pricing page for more details: https://apspayroll.com/competitive-solution-pricing/

Starting price: 

$50.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Employee Dashboard

APS Payroll Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for APS Payroll

1 - 5 of 621 Reviews

User Profile

Michele

Verified reviewer

Building Materials, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

APS meets all of our payroll needs. Great customer service and support.

PROS

I've been working with APS for almost two years and being my very first experience with a payroll software I found it very easy to learn. The way this software is built and organized makes it very easy to use it. This is particularly true when you are in need to create a report. In this case you can choose one of the several ready-to-use reports from the "Report Manager" option, or you can build your own customized report that best meets your needs. Additionally, to save time and efforts the report you created can be shared among several users in different departments. Another thing I liked about APS is the excellent customer service I received in all of the inquires and issues I encountered during my job.

CONS

What I liked least about this software is the fact that when you enter or modify any type of information there is no "safety net", meaning the system does not ask you to confirm your changes before leaving the tab you are in. By adding this extra step you will be "forced" to double check your entries and this can be very helpful in avoiding mistakes especially on sensitive information like bank account numbers, pay rates, or addresses. Another feature that could be implemented is to allow users to download raw data or .csv file directly from the "Analytics" tiles. Right now you can only display, look, and print the information but you cannot download the data in on Excel format. From an Human Resources standpoint it would very helpful to be able to download data such as Employee Turnover, New Hires by department, and Employee Count by month.

Vendor Response

Thank you so much for your honest and enlightening review, Michele. We really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further.

Replied November 2018

Tyson

Non-Profit Organization Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Great Value

APS Payroll has been a major improvement for our company. Our records are now more detailed and our reporting is more accurate. Also, we've been able to save over a day in the processing time for payroll. However, the best thing APS has offered is their customer service. Every employee of theirs has been top notch with solutions and very prompt.

PROS

APS Payroll tracks time and automates the time entry process, which had been unavailable to us through a previous provider. We also have staff at multiple locations, and APS gives a variety of options for clocking in/out. We were able provide "time clocks" to each location with relatively little start up costs. The user interface is very easy to understand and almost all of our users were able to learn how to use APS in less than a day.

CONS

About the only issue we've run into thus far is with the linking of the tablets when using the tablet app. At two locations, the tablets will occasionally unlink for reasons we are unsure. However, the fix is easy and can be done the average user.

Reason for choosing APS Payroll

APS offered similar features but at considerably less cost. Even the initial start up costs were less than we expected.

Vendor Response

We appreciate your positive review, Tyson! We're glad to hear our unified platform has made processing payroll a breeze. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Replied November 2019

Shelly

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed October 2021

APS Product and User Review

Outside of the actual payroll processing, very disappointed with the APS product and support. Implementation was a nightmare. Have been using the product for a year and our benefits administration is still not fully usable because APS cannot set up what we need for some of our products (which are not uncommon). Support in some areas is wonderful and in others, disgraceful. We will be looking for another payroll and HRIS after the new year.

PROS

Payroll processing is very simplified and easy.

CONS

Huge lack of support, right from implementation. Was also sold on a product that couldn't deliver what was led to believe could provide.

Reason for choosing APS Payroll

Promises of a better and lower cost product

Reasons for switching to APS Payroll

Looking for a newer and more user friendly software

Vendor Response

Thank you for leaving us a review, Shelly. We are very sorry to hear that you have not received the support and services you were looking for. We will forward your information and feedback to our VP of Client Services, April Remedies (aremedies@apspayroll.com), so she can reach out. We thank you for your time and for being a valued APS customer.

Replied November 2021

Felicia

Chemicals, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

I was nervous about switching our HRIS from ADP to APS.

APS has far surpassed our expectations. The recruiting/hire feature has saved me hours of work in relation to on-boarding. It's been amazing to have the seamless transfer of employee data into payroll. More recently, APS was able to setup EDI feeds with most of our benefit carriers. Yet another reduction in my data entry responsibilities! :D

PROS

The ability to customize the software quickly and easily. The fast and knowledgeable customer service to help with any customization required has been my favorite feature since our transition to this software.

CONS

Happy to say that software works exactly as promised. This is more of a behind the scenes detail, but I wish at APS would draft our bank account for the lump sum total of the garnishment checks each payroll and then issue the individual checks from their account. As it stands, APS cuts individual garnishment checks from our bank account each week. This results in extra weekly admin on our company accounting side of things.

Reason for choosing APS Payroll

Paycom had a lot of the fancy bells and whistles that ADP offered with a price tag that reflected as much. APS offered all of the functionality we were looking for and needed at a much more reasonable price.

Reasons for switching to APS Payroll

Our ADP relationship manager failed to show us the value in staying with ADP.

Vendor Response

We appreciate your positive review, Felicia! We're glad to hear our unified platform has made processing payroll a breeze. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Replied November 2019

Chris

Non-Profit Organization Management, 501-1,000 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

A great tool and great company

We've had a great experience working with APS. We find the platform to be easy to use, and the people to be a joy to partner with.

PROS

The APS platform is user-friendly and simple to use. Additionally, the employees of APS are fantastic to work with. The people of the company are the real gem that sets APS apart from the others!

CONS

The GL implementation is slightly cumbersome and time-consuming

Reason for choosing APS Payroll

We liked the platform and the complete end-to-end solution provided by APS. We also liked the Intacct integration.

Reasons for switching to APS Payroll

We were looking for a more modern platform and a complete HR/Payroll solution.

Vendor Response

We appreciate your positive review, Chris! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Replied November 2019