APS Software

We gained the ability to see and adjust employee information in real time.

Pros

APS made the transition easy. We appreciate the options to see and adjust employee information as needed.

Cons

The standard reports are not always what I need. And the report builder is clunky and difficult to use for me.

It makes payroll a breeze as well as accurate, less headaches from the Government regarding taxes being over or under paid, and APS takes care of the necessary regulations for payroll. The account managers is hands on for all the issues i have pertaining to payroll

Pros

The overall support and features in the software makes payroll very easy, the customer support for a issue is very well structured, that is there is one account manager for my account

Cons

Have to search some of the reports that i need to since there a some many. The report sections can be redesigned to make it user friendly

It saved me time doing payroll and it doesn't cost an arm and a leg.

Pros

While working on implementation, I was amazed at all the options and possible ways I could setup our account. Completely scalable to meet any company needs regardless of size. Reporting options are extremely comprehensive but if they don't have what you need, you can use Report Builder and make your own report. Employees love it because they can obtain their own credentials to gain access to their private payroll information. From there, they can update address, W2, etc, or just see their paystubs. APS also tracks in/out times for non-exempt employees.

Pros

I like that it's very easy to use. The setup help when we first implemented was fantastic. It has been a time saver.

Cons

The reports are not easily manipulated and often has rounding issues, which can make reconciling harder.

time saving economically benficial

Pros

extremely cost effective super helpful staff if and when any issues arise and such a relief that APS handle all regulatory requirements

The software has been great capturing the time of most of our employees without myself having to manually input. The ability to customize our vacation and PTO benefits for our employees. Once the payroll has been processed, APS takes care of direct deposits, filing taxes, creating checks to be printed for live checks and deductions. Employees being able to access their information online without having to request myself to make the updates. Having mobile clock in and outs.

Pros

Office employees are able to clock in and out, request time off electronically and receive approval electronically.

Cons

For this software to allow the field employees to clock in using a job name. We are a subcontractor organization and our field employees clock into the jobs they are working on. Also, it would be beneficial if once the time is captured in APS that the hours could be uploading in Workflow Max the hours worked on each job.

Pros

I like that APS is user friendly. The support staff is great and quick to respond to any questions or issues. I especially like Doc Vault where I can quickly get to important reports.

Cons

Creating a custom report isn't extremely easy when the information pulls from more than one module.

Better tax reporting, more comprehensive reports and benefit tracking.

Pros

The reporting aspect of the program is wonderful. Lots of canned reports and an easy setup for custom reports. The tax reconciliation is a breeze. Worker's comp tracking is also a feature we like because we did not have that with our last payroll provider.

Cons

Font size for the screen has to be set at a small size to fully show how the screen is supposed to look.

I really like that using APS is as simple as it can be. Running payroll every other week is quick and seamless. I also love that they take care of filing and paying payroll taxes on my behalf. That service in itself pays for itself.

Pros

I really love the personal touch that you get with APS. After the implementation, I was assigned an account manager, who's direct line I have. If I have any questions or issues at all, I pick up the phone and call my account manager directly who will help me...there's no call center or auto attendants to fight through to speak to anyone.

Cons

My only complaint about APS would be with the report builder. It is a bit cumbersome and I find it doesn't always give me the information I need.

Pros

I like the customer service and how quickly I can get assistance or answers when needed. Once the system is learned, it can be operated with ease.

Cons

I think there are other systems that are more advance, although as I said before this works fine for what we use it for.

The single biggest benefit was efficiency in our time-keeping and payroll administration processes. Better reporting has enabled us to make better decisions.

Pros

Everything we need is in one package. I think the reporting capabilities are excellent (especially the report builder). All of the standard functions (employee additions, maintenance, documentation...) are reasonably straightforward to use.

Cons

Some of the advanced features can take a little time to learn. Love the report builder, but took a bit to get the hang of it.

Pros

Customer support is on point, the software is easy to use and to navigate, and the cost savings made sense for us.

Cons

The implementation process could have went smoother but partially this is due to our CPA office data that was provided.

Pros

Saves us a ton of time on payroll processing.
Keeps our HR/personnel files in order
Saves us time on time and attendance
Give employees easy access to their files and payroll info

Cons

mobile site doesn't work that well
we've had some issues with the timeclock during high traffic times

Error free payroll processing.

Pros

The software is user friendly. Retrieving documents such as W2s & tax documents can be retrieved easily. It is a big deal for us to be able to access historical data.

Cons

We are not able to delete or make change to a payroll batch which can be somewhat an inconvenience.

The ease of use and the cost of this product is what sells this product to business.

Pros

The ease of use and the cost are the most attractive feature of this payroll product. Reports are good and W-2 are timely.

payroll & payroll tax solution

Pros

ease of use - Payroll entered and processed correctly in under 5 minutes. Reports are easy to generate. Customer support is very responsive - even sending personal reminders.

Cons

It's a great platform as is; however, website can be refreshed a bit. More intuitive workflow patterns can also help.

Easy to use and set up. Inexpensive.

Pros

Inexpensive and dependable. Used for over 10 years for payroll and tax withholding. Easy to use and set up.

Pros

The APS program is user friendly and easy to navigate, it also has a variety of reports available as well as a report writing system.

Cons

The report writing system can be complicated and takes trial and error to arrive at the desired report reults.

Pros

Customer service is one of the best features about APS. They are quick to respond and find solutions to any problem we have.

Cons

Main user dashboard could be easier to navigate and use, yet they are constantly improving the user experience.

We can migrate our scheduling software hours and pay for payroll. The customer service is good except they close 3 hours before we do.

Pros

We can migrate our scheduling software hours and pay for payroll. The customer service is good except they close 3 hours before we do.

Cons

It needs a Tab for each employee for their paystub history. The Benefit Enrollment or Opt Out process needs to be simplified. There needs to be a Check Calculator for Net to Gross not just Gross to Net.