APS Software

APS Payroll Solution

Our organization is very pleased with the services and customer service we receive from APS. We used a different national payroll processor previously but had issues with their knowledge of non-profits and experienced some issues that caused headaches. APS has been able to meet our needs accurately and provides good and personalized training to help our organization maximally utilize the system. When you do have an issue or question, the chat/telephone support is very responsive and helpful.

Pros

The software is easy to use and provides you with a good system for tracking your payroll needs. APS deals with and know non-profits, so knows our needs and is able to accurately meet them.

Cons

We did experience an issue in working to setup accruals for our vacation plans but it seems that the messages I was sending weren't getting through, so there must have been a glitch in the system somewhere.

Great Service

I need a payroll that solution that works without me spending time tinkering with it, and APS’s customer support team can deliver.

Pros

Very easy to use and the customer service is amazing.

Cons

Like all payroll services it does not run on mobile well.

Takes Care of Our Payroll

If we are late getting information to APS, they are on the phone checking on us and there to help with any problem we are having. Never any problem, we just are slow to get our numbers in.

Pros

Being an interior designer I do not have a head for numbers. APS relieves me of that headache. We send them the numbers and our payroll is taken care of ASAP.

Cons

There are none. They take care of all our payroll needs, in a professional way.

Highly recommend APS!

Our employees have taken more ownership in managing their time and updating information. It has taken us from a manual process to being much more efficient.

Pros

I really like the layout and functionality of APS. We received thorough training and can click the "chat now" button any time we run into a question. Our employees love how easy the e-self serve site is to look at their available time and to request time off.

Cons

It has taken a bit to learn the reporting features, but the process has not been frustrating just a learning curve.

APS never disappoints

I really enjoy APS!

Pros

Like other APS softwares, this also helps when it comes to managing over 200 employees and keeping track of their accruals and benefits.

Cons

Saving some default settings would make things a lot easier when I sign back in. Overall, I really can't complain when it comes to APS.

Easy to use!

Pros

I love this product that it makes it easy for our employees to be able to change their w4s without coming into the office. Saves everyones time.
Easy to navigate around the system seeing sick/ vacation pay as well.

Cons

One thing I would say that they could work on its maybe making the buttons a bit more user friendly. I do have a bit of trouble seeing sometimes, or my eyes are strained from looking at spreadsheets all day, so it would be nice if things were easier to see.

Excellent Service

Pros

Ease of use, Direct Deposit option, added features, pricing, payments go out on time! Definitely better and more efficient than our last software that we were using.

Cons

No cons!!! Great software, no complaints!!! Customer support is always willing to help if we have any questions.

Benefits Administration User

Pros

I love giving employees access to online enrollment and access to benefit information. The online document storage is perfect for our needs. No more digging through storage boxes looking for an old enrollment form!

Cons

I wish the benefit admin system and the payroll system were tied together. Instead we have to enter the same information on both sides of the platform.

Excellent product for small businesses

Overall we have been extremely pleased with our migration to APS. The implementation was very smooth, training resources are abundant, and the support team is top notch.

Pros

Very easy to use, great employee self-service features, and AMAZING customer support.

Cons

There are some minor product features that we'd like to see, but nothing critical.

Easy to Use

Pros

APS easily allowed us to complete actions in bulk.

Cons

At times, load speeds were a bit much. Often, refreshing the page would resolve this.

I love APS

We did extensive research before choosing APS as our payroll processing company. APS has met our needs.

Pros

APS has reduced the time spent on payroll from the employee level to the administrator. The system runs fast and efficiently. The support team is quick to respond and very courteous. APS is very knowledgeable concerning the payroll laws and keeps us in compliance.

Cons

Some reporting limitations. We may need to run several reports to get all the information needed. A few reports have some minor rounding issues. Any manual processes can also skew reporting.

Best software I have used

I will continue to use this product. The times i did have problems, it was user error. The customer service was so nice and helped me fix it super quick. They are very pleasant to talk to.

Pros

It is super easy to use. The interface is simple yet effective. It has everything i need to use with amazing functionability.

Cons

There is not one thing that I don't like about this product. It has made my life, and the company's life, so much easier.

amazing product

The payroll solution makes it easier for me to see the hourly staff hours and overtime. it is also very useful when I am entering staff information

Pros

very easy to use and great coustomer support

Cons

sometimes I get kicked out off my log in info and have to make new login.

Very satisfied customer!

Great experience, great service. Great value for sure!

Pros

The support for onboarding was excellent. They worked with me to get all of our needs met, and continue to be problem solvers for us. Customer service is top notch! I needed a lot of hand-holding initially and they worked with me until I was comfortable and confident that we were all set to go!

Cons

Onboarding took time, and required patience, but they do most of the work, and have lots of checks and balances along the way.

APS Review

Pros

I like the ease of use and navigation. We recently added the Benefits Admin to our package and I am looking forward trying it out.

Cons

I can't really think of anything I don't like about APS. Maybe just my least favorite thing with APS is the report builder, sometimes depending on what type of report I need it gets a little frustrating having to try them out until I find the right one.

APS PAYROLL SOLUTION

I RECOMMEND THIS SOFTWARE. IT MAKES IT EASY TO TRACK AND RECORD EMPLOYEES' PAYROLL TIME.

Pros

I LIKE THE EASE OF USE AND FLEXIBILITY. IT ALLOWS ME TO DISTRIBUTE AN EMPLOYEE'S HOURS BETWEEN DIFFERENT DEPARTMENTS. MAKES IT EASY TO TRACK HOURS AND RECONCILE EMPLOYEES' TIME.

Cons

AT FIRST I WAS UNCOMFORTABLE USING IT BUT AFTER USING IT A COUPLE OF TIMES I DISCOVERED HOW EASY IT IS USE.

APS Daily Usage

Pros

I have used APS for about 8 years. It is the easiest payroll system I have been associated with. It is easy to follow.

Cons

At this time I don't have any cons. We have just started utilizing the "onboarding" and are hopeful the ease is the same as the payroll.

Payroll review

Pros

HR and payroll all wrapped in one program.

Cons

Manual entry is seems to have a delay, sometimes several seconds behind.

APS Review

Pros

Ease of use and customer support. Customer service is excellent.

Cons

No complaints of the software. I have had no issues.

Great Solution at a fantastic price

Pros

Easy to use!
Amazing support - you talk to a member or your support team EVERY time and they are knowledgeable and solve the issue!
Great pricing!

Cons

Scheduling software doesn't work for our application because we are a 24/7 business and have many different shifts that our team members work. That is an improvement they are working on so hopefully that will be an enhancement that we will see shortly.