I like Assembled for its intuitive and easy-to-navigate features. It allows me to have complete visibility over my team, especially since we are all working remotely.

I liked that Assembled enabled us to grow our customer support team from 250 to 1000, without having to grow our workforce management team. It's bulletproof and doesn't break.

It has been great, Assembled team really cares and are always ready to help.

As a small management team this tool allows you to set up quickly and not worry about if it is working.

It's also great for fielding, tracking and managing PTO requests from a quickly growing team.

We liked that Assembled had all the integrations we were looking for and the features our business needed without being overly complicated or requiring a long commitment to get it up and running.

The whole Assembled team is super great to work with - very responsive, reasonably flexible, receptive to feedback, and quick to help.

I I also don't like not being able to move tasks up and down on the schedule.

I find difficult with the real-time tab sometimes because of the status not syncing properly.

Great product that is backed up by an even greater support team.

Very intuitive to learn. The team is constantly making improvements and adding features, so the software is getting more useful.

A lot of tools can create schedules, but I don't know of another tool out there that helps plan the operations of a world-class support team.

Adding and editing time blocks is a bit clunky to me.

We've had a great experience with Assembled. Their team is passionate about workforce management and is rapidly improving their product.

Assembled - Save time, Quality of life and meet a support team that has your back.

Most importantly, it lays out numbers and useful charts so we can understand better what's going on there and so we can plan for it more easily.

Once that integration is done, all of our wildest dreams will come true.

Lovely group of people to work with. The API is incredibly powerful, giving my team the ability to build custom solutions to solve the meatiest of problems in the scheduling and capacity spaces.

I can honsetly say that Assembled has turned this whole experience by 180 degrees. In a very very positive way.

Support is really good and everyone that works in Assembled is super nice and always willing to help. A fantastic piece of software, overall.

Out of the box I believe this is the best WFM product for any company needing a user friendly platform which integrates with Zendesk.

The only thing that bothers me is the missing feature of finding the invoices within the platform. The invoice does get send to you, so you can always find it in the email.

It's very usable and fast. I couldn't find anything at fault with this app.

It helps my Leads maintain coverage across our channels seamlessly, reallocate bandwidth, and share out schedules.

Assembled helped us thanks to its amazing forecasting, which has proven to be extremely accurate, and how robust the scheduling options are.

We take that time and invest it back in our people who are helping our customers everyday. The forecast is getting more on more accurate, even with something as volatile as live chat.

I haven't found any aspects that I don't like about Assembled yet.

The features are easy to understand and navigate and the reporting helps me paint a picture of my team members' adherence.

User friendly and can be navigate easily as a user.

The software is really easy to use, looks great and doesn't disrupt our support agents. It fits in seamlessly with their day-to-day operations, which is a game changer.

A powerful tool that's easy to implement and use.

The tool is newer, so the UI can be a bit confusing. There's also a bit of a learning curve when you start using it.

For the cost of the tool, it's definitely the best 'bang for your buck' in terms of WFM tools, the available features and seamless integration with Zendesk tools.

The main benefit I get from Assembled is the ability for the whole team to have visibility on who's doing what and when. It makes it super easy for keeping the whole team organised.

It’s nice that it’s web based so there isn’t much involved in getting people suing it. The user end is pretty easy to use.

We like all the information/data was shown on the home page. We fill it's a great product for the cost.

Sometimes editing the segments when missing clocking in or out can be confusing.

There are times when employees have trouble punching out due to the sensitivity. This can be changed but they still have issues at times.

The user manual is excellent as well. In over 7 years I have only needed to call tech support once.

Overall, support is great. The product is solid and my clients like the reports they can generate about their employees time.

Editing staff's errors and or missed clock ins. Adding staff's missing clock in.

Its user Friendly, great reports, easy to navigate, make edits, additions. Great support team to troubleshoot any issues that may arise.

On a few occasions software was slow to load or did not load at all. May have been a problem locally.

We used several budget solutions that didn't work correctly.

I was not properly explained how licensing was charged, invoiced, given no explanation of charges when you ask and the money was withdrawn from my account.

What I like most about TimeClock Plus is the numerous punching choices and the integrations that we can do.

The software itself works DECENT but again the customer service, lack of effort or personalization you receive is thee worst I've experience working with vendor.

My overall experience has been very positive and  works great.

We have been able to get very good job cost information.

I use it everyday and it is quick and easy to keep track of my time at work.

What I like most about TimeClock Plus is the IOS app. I can quickly and easily clock in and out and view as well as verify my hours.

The employees, all of them, remind me of a family that enjoys spending time together whether it is work or having fun and their customers always come first.

Seamless Integration with our ERP - Infinite Visions has been a big labor saver. The ease of the use of the product for end users is pretty good, with a modern, well designed UI.

Overall we have a good experience with TCP and their customer support is very good.

I like how easy it is to use. I can clock in and out on a computer or phone.

This was a huge upgrade from using timesheets made in Excel. The reporting features are especially great.

I can call anytime with any questions and they help me. I love that it integrates with my payroll software.

Very easy to use and works great. Helps keep up with the times employee s clock in and out.

It is user friendly and integrates easily into our payroll software. The customer service is excellent.

Overall, as a user of the application, I have found it to be a simple yet user friendly piece of software.

I like that it is very user friendly and the customer service agents are always there to help.

Was a perfect fit when we switched to electronic timekeeping and are always so helpful when I call.

Also, I'm not sure if it is with my program in particular, but one personal dislike that I have is that it logs you out too soon. I could use a little more time with the site before it logs me out.

Ease of setup and use by employees. We use our computers as the login cutting down on the normal up front costs of time clocks.

The best time-tracking software put to the web in some time.

I like it's ease of use to our everyday employees that may not be as tech-savvy. It's pretty user friendly on the day to day level.

US Dollar

Assembled is a workforce management platform designed to help businesses of all sizes schedule and manage resources on a centralized platform. Administrators can utilize forecasting capabilities to predict staffing demand, automatically forecast holidays based on previous year's data and include outliers or adjustments in queues. 

Features include staffing timeline, filtering, permissions management, custom staffing calculations, time-off management, calendar and more. Managers can create or edit schedule templates, register events according to different groups, configure different timezones on templates for distributed workforce and more. Additionally, it offers a team management module, which lets businesses track agents' queues and statuses in real-time and report on productivity, schedule adherence and performance. 

It facilitates integration with several third-party applications such as Zendesk, Kustomer, Intercom, Salesforce, Gladly, Slack and more. Pricing is available on per agent per month basis and support is extended via a knowledge base.

LongDescription

Shift Swapping

Variable Workforce

Timesheet Management

Labor Forecasting

Skills Tracking

Performance Metrics

Time & Attendance

Budgeting/Forecasting

Time Off Management

Employee Database

Automated Scheduling

Contractor Management

Reporting/Analytics

Employee Scheduling

Calendar Management

Availability Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Chat

2-10

11-50

51-200

201-500

501-1000

Assembled

In Person

Live Online

Documentation

TimeClock Plus is a cloud-based workforce management solution designed to make the day-to-day of your organization more efficient. TimeClock Plus also offers dynamic scheduling and job costing features that can be configured to an organization’s needs and ensure compliance with labor regulations.


TimeClock Plus has worked with over 200 payroll software companies to build export modules designed to make the payroll process easy and efficient. The device options available range from a web application, mobile app, and several physical clocks that can provide safety and accuracy to the workforce.


Though it is not industry-specific, TimeClock Plus offers an array of features for specific industries. This includes several K-12 modules such as a substitute search feature, which allows the system to locate and notify qualified substitutes of teaching opportunities.



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