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Asure Payroll & Tax Management vs eSkill

Asure Payroll & Tax Management vs eSkill

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Overall Rating
4.2 (134)
4.5 (171)
Ease-of-Use
4 / 5
4.4 / 5
Value for Money
4 / 5
4.4 / 5
Customer Support
3.9 / 5
4.7 / 5
Functionality
4 / 5
4.4 / 5
Last Review Written
August 22, 2024
August 10, 2024
Pros/Cons
  • Pros

  • We've had a very good experience. We've use Asure to do payroll in our small business for sometime now and are very happy with it.
  • It's very important that i receive a "RAPID RESPONSE. And Asure is that and many other great services.
  • We have been very satisfied with Asure Payroll & Tax Management. The proof is in staying loyal to them even when other companies have tried to get us to switch to their companies.
  • Cons

  • No one seems to know what anyone else is doing or what is going on and the lack of communication is awful.
  • Lack of response from anyone there. Lack of follow up when asking and paying for custom reports, takes over 2 months to get one file created that we need.
  • Adding columns to view different categories is a bit confusing and trying it cut a separate Vacation Payout check should be easier to do.
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  • Pros

  • Our account representative is extremely responsive and answers questions promptly. The confidence on eSkill support is solid and as we move forward more that is a great peace of mind.
  • The integration was very easy and the representatives at eSkill were most effective on educating us on the best use of the system for our needs.
  • I enjoy the ease of scheduling and purchasing the skill evaluators. Also, my service representative has always been very helpful in picking the test that will fit best.
  • Cons

  • The actual questions were quite poor. The first time we used it, it we had misunderstood something so our candidate had 2 minutes for the entire test instead of each question.
  • Also, when trying to change the order of the questions within a test, the inability to move blocks of questions, instead having to move one question at a time.
  • I did have some issues at the beginning with cookies and it was frustrating because it would not allow me to view tests we had created.
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Pricing Range
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Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

193 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos