eSkill is a great way of skills screening for support staff

We are a small boutique law firm in Ontario and have relied on the results of this tool for support staff screening for more than 8 years. I personally designed the tests using the preset modules and based on the skills we require in support staff such as working knowledge of Microsoft Office, attention to detail, logical thinking, problem solving, client service etc. These are generic, not related to legal knowledge, skills and allow to get a good baseline for individuals that we select for interviews in person. I love the fact that we have flexibility in setting up our own customized test. It is very user friendly but I did use support initially and had a great experience.

Pros

Ease of use Customization and flexibility in changing tests Verity of topics, software and skills covered Customer service and support

Cons

Expiring credits when not used and continuous follow up with customer support to extend credits. The reality of the small organizations is that we go through hiring process infrequently but deal with a lot of applicants at the time which makes it difficult to predict what package to buy. Then we may still have to fill positions for leaves from time to time which is not very predictable either so having these credits on the account without having to "use them up" would be very helpful. Having said this, each time these are discussed with me and left on our account so no loss so far in the years that I've used eSkill, but some loss of time there for both, eSkill and ourselves that could be avoided.

Best for Aptitude Tests

From the word GO this experience has been amazing. As I stated earlier, I feel the questions relate to the skills we are testing for. Chance has been an absolute Godsend in getting everything sorted for us any time that we need it. The candidates have had minimal complaints on using this software, as well. I could not be happier that we have been able to use eSkills for nearly three years now.

Pros

I love the ease of use and that we can easily have a new test set up. We can make our own tests (if we only had the time), or our EXCELLENT representative (Chance) will set up one within an hour (or less, usually) of our request.

Cons

I have no complaints about this software. I think it is easy to use, and I feel the questions give us a fair representation of our candidates's skills.

eSkills

We utilize eSkills for assessment knowledge and skills for many of our position including, administrative, accounting, and mechanics.

Pros

ease to use can customize questions/create your own has canned tests

Cons

need to customize most tests applicants can "cheat" to answer questions

Great Customizable Tool

eSkill allows us to effectively evaluate our many candidates without compromising quality. It provides objective feedback on each candidate to help confirm whether that candidate possesses the skills he or she claims to have.

Pros

I like that you can create your own tests and even combine questions from the question bank with your own proprietary-level questions. eSkill provides great reporting options that help you measure the strength of both your candidates and your test materials over time.

Cons

Occasionally we get feedback from candidates who experience glitches in the software while testing. It's not terribly common, but it does happen. Also, the interface of the platform could use a facelift. The program itself looks very dated.

Great Product, easy to use and even easier to customize!

Eskill has been a great product and we have had a wonderful experience working with customer support. They have a large inventory of subjects and questions to help us tailor tests to our specific needs. Eskill assessments are easy for us to administer to candidates and easy for our candidates to take online. Very rarely do our candidates have issues taking the tests online. We are very happy with our choice to use Eskill!

Pros

We love that it is easy to customize tests for our different needs. Eskill has been a fantastic solution for our pre-employment needs!

Cons

The pre-purchase of tokens is hard to gauge our need, but the price is reasonable so it isn't too much of a hardship if we don't use them all or if we need to purchase additional tokens.