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eSkill vs Rippling

eSkill vs Rippling

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Overall Rating
4.5 (171)
4.9 (3064)
Ease-of-Use
4.4 / 5
4.9 / 5
Value for Money
4.4 / 5
4.8 / 5
Customer Support
4.7 / 5
4.8 / 5
Functionality
4.4 / 5
4.8 / 5
Last Review Written
August 10, 2024
September 7, 2024
Pros/Cons
  • Pros

  • Our account representative is extremely responsive and answers questions promptly. The confidence on eSkill support is solid and as we move forward more that is a great peace of mind.
  • The integration was very easy and the representatives at eSkill were most effective on educating us on the best use of the system for our needs.
  • I enjoy the ease of scheduling and purchasing the skill evaluators. Also, my service representative has always been very helpful in picking the test that will fit best.
  • Cons

  • The actual questions were quite poor. The first time we used it, it we had misunderstood something so our candidate had 2 minutes for the entire test instead of each question.
  • Also, when trying to change the order of the questions within a test, the inability to move blocks of questions, instead having to move one question at a time.
  • I did have some issues at the beginning with cookies and it was frustrating because it would not allow me to view tests we had created.
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  • Pros

  • I was thrilled with the ease of use. I spent more time filling out this review than I did enrolling in the benefits.
  • It has a rich feature set, and is fairly easy to set-up. Working within the software is intuitive, and the Rippling support team is responsive, helpful, and friendly.
  • I can easily get to all other applications needed, the integration functionality is great. Super helpful and user friendly.
  • Cons

  • This has ended up being about a $1200 mistake. I asked them to reimburse me the money themselves due to their error, but they told me to pound sand.
  • Everything must be managed via third party apps, which add to the price. Autoapprove fails for all employees if even one person, such as a new hire, is missing any information in their profile.
  • Probably more of our problem, but the birthdays are not up to date.
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Pricing Range
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$
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$
Product Demo & Screenshots
Product Demo
Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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175 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos