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Asure Payroll & Tax Management vs HRnest

Asure Payroll & Tax Management vs HRnest

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Overall Rating
4.2 (134)
4.9 (108)
Ease-of-Use
4 / 5
4.8 / 5
Value for Money
4 / 5
4.8 / 5
Customer Support
3.9 / 5
4.8 / 5
Functionality
4 / 5
4.6 / 5
Last Review Written
August 22, 2024
July 4, 2024
Pros/Cons
  • Pros

  • We've had a very good experience. We've use Asure to do payroll in our small business for sometime now and are very happy with it.
  • It's very important that i receive a "RAPID RESPONSE. And Asure is that and many other great services.
  • We have been very satisfied with Asure Payroll & Tax Management. The proof is in staying loyal to them even when other companies have tried to get us to switch to their companies.
  • Cons

  • No one seems to know what anyone else is doing or what is going on and the lack of communication is awful.
  • Lack of response from anyone there. Lack of follow up when asking and paying for custom reports, takes over 2 months to get one file created that we need.
  • Adding columns to view different categories is a bit confusing and trying it cut a separate Vacation Payout check should be easier to do.
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  • Pros

  • Thanks to this, users can learn the functions of the tool themselves and start using it very quickly. What is worth of appreciation is the outstanding customer service.
  • For a tool that I use every day at work, it gives me good user experience. I like the non-invasive interface, clear display of most important data, and that I can access all the info in one place.
  • Our company is trying to be more eco-friendly - we are leaving behind all the paper-based solutions - well, as much as it's possible. And HRnest is a great help with that.
  • Cons

  • No native app, lack of module to communicate with emploey.
  • Rather, I have no objection to the operation of the system.
  • No mobile app - only the mobile site access. There should be more types of reports and variables to choose from.
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Pricing Range
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos