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Asure Payroll & Tax Management vs Motivosity

Asure Payroll & Tax Management vs Motivosity

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Overall Rating
4.2 (134)
4.8 (1059)
Ease-of-Use
4 / 5
4.8 / 5
Value for Money
4 / 5
4.7 / 5
Customer Support
3.9 / 5
4.7 / 5
Functionality
4 / 5
4.6 / 5
Last Review Written
August 22, 2024
September 7, 2024
Pros/Cons
  • Pros

  • We've had a very good experience. We've use Asure to do payroll in our small business for sometime now and are very happy with it.
  • It's very important that i receive a "RAPID RESPONSE. And Asure is that and many other great services.
  • We have been very satisfied with Asure Payroll & Tax Management. The proof is in staying loyal to them even when other companies have tried to get us to switch to their companies.
  • Cons

  • No one seems to know what anyone else is doing or what is going on and the lack of communication is awful.
  • Lack of response from anyone there. Lack of follow up when asking and paying for custom reports, takes over 2 months to get one file created that we need.
  • Adding columns to view different categories is a bit confusing and trying it cut a separate Vacation Payout check should be easier to do.
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  • Pros

  • They were motivated themselves and presented the product for all of us in a way that made our decision easy. It is worth the investment, staff are always worth the investment.
  • I also love that the money received can be redeemed for amazing gift cards. Whether you want food, retail, or just a standard gift card, you have that option.
  • Good, customer service is great, all my questions get answered. The software is user friendly, and it lives up to its name.
  • Cons

  • I have found that people have submitted nominations, but we were unaware of these nominations because there is no alert system.
  • We only get $5, and if we do not give out that $ we loose it at the end of the month.
  • We have had a couple of missed Anniversaries that weren't acknowledged on the platform- not sure if internal issue or Motivosity. Can't think of anything I don't like.
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Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

185 Recommendations
3 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos