ATSOnDemand Software

Pros

Easy to navigate and use. User friendly. I have enjoyed the ease of sending hiring manager their applications.

Cons

I cannot think of any issues I have experience with this product. I have always enjoyed the ease this system has provided us.

I would recommend this product for you company.

Pros

Easy to use and build out. I like the knock out question feature as well as their automated email/letter system. The customer service is wonderful and is helpful at customizing to meet specific needs of our company. Integrates well with other HRIS's.

Cons

Unable to use fillable federal forms (that information prints on the actual form and not a form builder).

Thank you.

Pros

Lots of information. This system holds a lot. When you get used to it, it is very helpful and easy to understand.

Cons

Some of it looks the same. It can get confusing. Some of the information should be better organized.

Pros

Connects you directly to candidate's LinkedIn profile
Easy to use
Organizes candidates
Streamlined process

Cons

Hard to toggle through resumes
The screen that the candidates appear on can get busy
Overall good product

Laura and Kristen are great and are very knowledgeable.

Pros

This company offers you a perk that no other ATS will and at a price that really can't be beat. I would go through a demo and ask them the right questions. Ability to change the function to what you need is amazing and the customer service is reliable. Were able to get us up and running within 2 weeks of us signing paperwork.

Cons

Learning the system takes time, in any new platform, webinars are good to go to do not just go off the video and work with your team to manage this as it a is a team effort, but has very high functionality.

My hiring managers were not exactly excited about implementing an ATS, but now nearly a year later they are VERY thankful to have a tool like ATSOnDemand at their disposal. It has streamlined their workflow and reduced the amount of time to hire, more than making up for the cost of the service.

Pros

The system hits all of the basics and satisfies my team of hiring managers. Automated notifications and interview scheduling were my biggest requirements with an ATS and it was a struggle to find a solution that fit our moderate budget and also provided those features. When ATSOnDemand was brought to my attention, it clearly met those needs and more.

Cons

Some of the tools could use refinement, such as scheduling interviews and setting up automated email notices. The scheduling system has been improved recently, but my hiring managers still have issues with ease of use. If they don't post a job for a few months, then I have to train them on it again. The automated email notices, while great to have, do not have the fanciest setup process. HTML knowledge is not required by any means, but if you want to add links or other non-basic text you have to enter it as HTML.

This is a much better system than what we've had in the past, but there's a lot of room for improvement.

Pros

The best features by far are the ability to make changes/updates to our postings, tracking candidates and saving screening questions.

Cons

Once applicants are hired, transferring them to our onboarding is a bit of a pain due to the fields that need to be completed before "hiring". Some fields are outdated or not applicable anymore. Sending letters (correspondence) to applicants not hired can be redundant. Also, when we are entering notes for applicants, it would be nice to be able to modify our notes without having to delete them and re enter comments.

Pros

Good product easy to use and to have work around with it. Customer service is by far better than previous companies i've had.

Cons

No cons so far, a few integration issues that we had at first, but were quickly worked out by to work well with our requirements.

I use it and will continue to do so.

Pros

It really can't be easier to use than this. All you need to do is have techno competent managers and you're all set.

Cons

I am not a fan of the onboarding tool. This is one area I would like to see them work on. Other than that, the functionality is simply OK.

Pros

The dashboard is great, lots of useful information provided on My Home screen in a nice graphic interface. The system is easy to navigate and provides great visibility as candidates move through the recruiting flow. The software integrates seamlessly with our website and with our HRIS to feed hired applicants directly to the payroll system. Any issues we've had have been addressed quickly and efficiently, the tech support is amazing.

Cons

Configuring reports is pretty rough, you need to be tech savvy to get what you want. There are a decent amount of standard reports, but if you want specific data it is tough to pull in the format you want. I think they are working on upgrading the reporting feature, which will be nice.

I've used several ATS programs over 20 years and this one, by far, is the most tedious and time consuming program I've encountered. They are behind the times with technology and scheduling interviews through Outlook requires several clicks when I was told they were fully integrated with Outlook which was a flat out lie.

Pros

Reports and dashboard information provided on where candidates are sourced. Product Support team is responsive.

Cons

Outdated technology, is user friendly but too time consuming to accomplish simple tasks.

Advice to Others

If you're a small company and don't have a lot of open positions this system will probably work for you. Medium sized to large companies this is an inferior product and would be a waste of time and money.

Likes Best

It's broad range abilities and viewability. It captures alot of information we need/want and sort features are helpful.

Likes Least

Efficiency and reportability; some options are nice, but they could be improved with enhanced technology. (editing tasks, groups, stored letters, etc.) Some newer ATS versions have ability to mass edit and mass email, etc. Reports do not always pull helpful data in accurate ways. Maybe having standard reports to choose from and customization options from the standard versions. Building a report each time is not feasible and does not ensure accuracy if the same method was not previously used.

Recommendations

Portions of the system are user-friendly, but others are not, so anyone using this software must be computer savvy.
Range of capabilities are nice, but still the method for completeing some tasks is tedious. (changing things in multiple locations, copying/pasting in sections for job postings, no notifications or options when closing a posting to resolve pending candidates - you must do it beforehand individually or run a report and go back to each candidate.)

Likes Best

The best thing is how easy this is to use. It is easy to view files and to look at other items on the software as well.

Likes Least

Haven't really ran into anything that I could say I did not like.

Recommendations

This software is eay to view and navigate through (at least with my exposure). It allows you to quickly look at files and other items.

Likes Best

Automation of candidate process flow by one-click requests and employment forms submittal.

Likes Least

Candidate advance search feature. Crashes if you fail to enter anything in Search Phase field. I just tested it again after my last attempt 14 weeks ago, and see there is a screen stating, "You must provide a Search Phase." Before, it would provide a code error dump screen. Bad coding.

Recommendations

Do your homework determining what you are seeking in an ATS system. Then, check off your wish list against each ATS that is being evaluated. I evaluated 50 ATS systems narrowing down to five, then down to two, then made the selection.

Likes Best

Top 5 list of what I like best about this product:
5 - Functionality
4 - Ease of use for external users
3 - Ease of use for internal users
2 - Customization
1 - Customer Service!

Likes Least

I would like more flexibility to customize existing report and have the ability to create my own reports.

Recommendations

I recommend really knowing what your needs are and asking questions. The customer service is unbeatable and they know their product inside and out.

Likes Best

Love that the software is integrated with our payroll software. Easy to post jobs and view applicants at any time, from any location since it's cloud based. The implementation team was wonderful. They assisted by adding my most common job descriptions to the system during implementation which saved me a lot of work. Also I like the various job posting websites they coordinate with - without any work on my part, I now reach a much broader range of applicants! It has allowed me to eliminate paper as I only electronically route applications to the hiring managers now.

Likes Least

Occassionally internal and external applicants have some problems with the website and I don't know why.

Recommendations

Watch a demo and find out how easier it is to use.

Likes Best

The ability to search candidates so quickly. The meter that allows us to look immediately at the number of candidates who applied and how we can status each candidate.

Likes Least

I wish there was a quicker way to search key words within the job opening.

Recommendations

Can't think of any. I think the system overall works great, especially comparing it to the system we had previously. It was easy to learn and user friendly.

Likes Best

That it's a one stop shop. I was looking for a product that could offer and integrate our payroll, benefits and applicant tracking all in one system.

Likes Least

The system is still new to us so I guess, time will tell.

Recommendations

The conversion and set-up was seamless. Training is convenient and all done online. The customer service reps have been amazing and very responsive.

Likes Best

The development team is continually improving/enhancing the design for the ATSOnDemand product. Great functionality. Most important, the customer service team is second to none! Great response time, thorough and communications are excellent and courteous.

Likes Least

No dislikes at this time. Great customer service and functionality!

Recommendations

Make sure to be specific in your communications about how you would like your job pages to look. Communicate with the team in writing and by phone.

Likes Best

ATSOnDemand is easy to use, accessible both on computer and mobile - and the staff is what truly sets this company apart. If you have a need, they are there and willing to assist you in any way possible. They help you problem solve, are very responsive and I could not ask for a better partner in a vendor.

Likes Least

Normally, I would say that they are in a differing time zone. However, they are responsive even outside of their normal work days, I never feel that I am alone with this product.

Recommendations

This product has been my favorite experience with an applicant tracking system and I refer it often. If you use Paylocity as an HRIS, they have a wonderful and easy integration - I definitely would recommend!