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Employee Record Details
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BizMerlinHR User Reviews
OVERALL RATING
Showing 1 - 5 of 20 reviews

Irina
Verified reviewer
Company size: 10,000+ employees
Industry: Insurance
Time used: Less than 12 months
Review Source: Capterra
June 2020
Great software to manage your team
Pros
It is a great software to organize each member of your team. Also, it helps to make it clear and super easy to hire an employee and to track his/her career. I tried a free trial and don't regret that switched to the paid version. It worth it.
Cons
I didn't face any problems yet. And I hope I never will.

Response from BizMerlinHR
Thank you for your detailed review. Please let us know if you have any feedback or feature requests.
Replied June 2020
John
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
December 2020
Optimal Defense Solutions, LLC gives BizMerlinHR two thumbs up!
Overall, we are completely satisfied with our experience with BizMerlinHr. The reason why we're satisfied is because [SENSITIVE CONTENT HIDDEN] are very responsive. Anytime we have an issue, they work with us until the issue is resolved. And anytime we make a recommendation, they understand where we're coming from (feel our pain), and they work with us to develop a solution.
Pros
What we like most about the software is that it's all inclusive. We've searched high and low for a one stop shop platform that would allow us to do everything from onboarding, training, payroll, evaluations, to invoicing. BizMerlinHR includes all of these features.
Cons
Some of the features did not work, or were not as intuitive as we'd like.
Reasons for choosing BizMerlinHR
Price point and amenities. Either these products don't include all of the amenities of BizMerlinHr or if they do, the pricing structure is completely inflated.
Reasons for switching to BizMerlinHR
Because Replicon doesn't have all of the features of BizMerlinHR
Calli
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
August 2021
Great Experience
BizMerlin is our global HRIS, Time Tracking, Performance Mgmt, & ATS. Many systems are not equipped to be a global solution. Being able to store our company wide data in one place is crucial for our business.
Pros
The customization and support. If it doesn't exist they build it for us. If I need help they respond immediately. I am so grateful for all of the assistance.
Cons
Not the most intuitive setup. I am always learning new funcitionalites and tools but it's overall obvious on how things work which can be frustrating. Reporting customization and filtering is so limited for users. Always have to have custom reports built and then we have a ton that need to be removed as we redefine what is required.
Reasons for choosing BizMerlinHR
Global abilities and customization
Patience
Company size: 51-200 employees
Industry: Insurance
Time used: Less than 12 months
Review Source: Capterra
March 2022
Very Good
We now have our personal file soft into the software. Report can be generated. We have used the software to do our first performance appraisal for 2021. Even though there are small areas of touch ups, we are almost there. The other area to experience is training tracking and finally how to use the software to generate various HR report for the Board.
Pros
The bio data feature The Performance reviews The Group Survey Integration with our current software is currently being worked on and that would bring it to finality as data capturing has to be done twice, into our software and then to Bizmerlin
Cons
Integration is the next level to cross. The Performance Reviews, how the system converts the relative weights and the summation at the end of the year to populate the overall scores.
Reasons for choosing BizMerlinHR
The demonstration went well and a lot of the features fits into our current needs.

Response from BizMerlinHR
Thank you Patience for the detailed review. Special thanks for highlighting the integration capabilities of the system. Our product is a living artifact and feedback from customers is a great part of the process loop that helps the product become better and better.
Replied April 2022
Anonymous
Company size: 51-200 employees
Time used: Less than 12 months
Review Source: Capterra
September 2019
Great Career Planner application
Overall, we are very happy with them and the satisfaction level is 8 out of 10.
Pros
BizMerlin has a great career planner application that can be used in the organization of any size to create a roadmap of career growth. It is highly customizable to allow multiple career maps or create different levels or opportunities of promotion. Overall the application provides all the features that a HR department in the organization needs. It is value for money. Also because, we were very early customers, we have always received special attention and are able to get a quick turnaround on our customizations.
Cons
The skill matrix is over-kill feature. We read about the white paper and highly applaudable research paper on skill matrix but could not really use much in our organization.

Response from BizMerlin
Thanks for the review! Thanks, especially for calling out the career planner application, which is indeed a game changer, and as the reviewer writes, "can be used in the organization of any size to create a roadmap of career growth." As for skill matrix, it is true that organizations of a bit larger size may benefit from it, and also that the matrix visualization may not be the best suited to every organization. Finally, please keep in mind, that under Setup -> Look and Feel, you can tweak your own menu to turn off visualizations that don't work especially well for your own org!
Replied September 2019