BizMerlinHR Software

BizMerlinHR Software

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About BizMerlinHR

BizMerlinHR is a cloud-based human resource management solution that helps mid to large enterprises manage the entire employee lifecycle, from onboarding to comprehensive employee records to performance management to team retention, in one integrated application. BizMerlinHR’s advanced features include configurable workflows with a wide range of step types (esignatures, training, document uploads, forms, emails, etc.) and automatic operations. You can design a comprehensive employee record with your own custom sections and filters with sophisticated visibility options. Conduct performance reviews individually or in bulk based on your own metrics, templates and processes. Track your skill matrix and manage and conduct training for compliance and career development p...
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Employee Record Details

BizMerlinHR User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 20 reviews

User Profile

Irina

Verified reviewer

Company size: 10,000+ employees

Industry: Insurance

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Great software to manage your team

Pros

It is a great software to organize each member of your team. Also, it helps to make it clear and super easy to hire an employee and to track his/her career. I tried a free trial and don't regret that switched to the paid version. It worth it.

Cons

I didn't face any problems yet. And I hope I never will.

Response from BizMerlinHR

Thank you for your detailed review. Please let us know if you have any feedback or feature requests.

Replied June 2020

John

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

December 2020

Optimal Defense Solutions, LLC gives BizMerlinHR two thumbs up!

Overall, we are completely satisfied with our experience with BizMerlinHr. The reason why we're satisfied is because [SENSITIVE CONTENT HIDDEN] are very responsive. Anytime we have an issue, they work with us until the issue is resolved. And anytime we make a recommendation, they understand where we're coming from (feel our pain), and they work with us to develop a solution.

Pros

What we like most about the software is that it's all inclusive. We've searched high and low for a one stop shop platform that would allow us to do everything from onboarding, training, payroll, evaluations, to invoicing. BizMerlinHR includes all of these features.

Cons

Some of the features did not work, or were not as intuitive as we'd like.

Reasons for choosing BizMerlinHR

Price point and amenities. Either these products don't include all of the amenities of BizMerlinHr or if they do, the pricing structure is completely inflated.

Reasons for switching to BizMerlinHR

Because Replicon doesn't have all of the features of BizMerlinHR

Calli

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

August 2021

Great Experience

BizMerlin is our global HRIS, Time Tracking, Performance Mgmt, & ATS. Many systems are not equipped to be a global solution. Being able to store our company wide data in one place is crucial for our business.

Pros

The customization and support. If it doesn't exist they build it for us. If I need help they respond immediately. I am so grateful for all of the assistance.

Cons

Not the most intuitive setup. I am always learning new funcitionalites and tools but it's overall obvious on how things work which can be frustrating. Reporting customization and filtering is so limited for users. Always have to have custom reports built and then we have a ton that need to be removed as we redefine what is required.

Reasons for choosing BizMerlinHR

Global abilities and customization

Patience

Company size: 51-200 employees

Industry: Insurance

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

Very Good

We now have our personal file soft into the software. Report can be generated. We have used the software to do our first performance appraisal for 2021. Even though there are small areas of touch ups, we are almost there. The other area to experience is training tracking and finally how to use the software to generate various HR report for the Board.

Pros

The bio data feature The Performance reviews The Group Survey Integration with our current software is currently being worked on and that would bring it to finality as data capturing has to be done twice, into our software and then to Bizmerlin

Cons

Integration is the next level to cross. The Performance Reviews, how the system converts the relative weights and the summation at the end of the year to populate the overall scores.

Reasons for choosing BizMerlinHR

The demonstration went well and a lot of the features fits into our current needs.

Response from BizMerlinHR

Thank you Patience for the detailed review. Special thanks for highlighting the integration capabilities of the system. Our product is a living artifact and feedback from customers is a great part of the process loop that helps the product become better and better.

Replied April 2022

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Functionality

out of 5

September 2019

Great Career Planner application

Overall, we are very happy with them and the satisfaction level is 8 out of 10.

Pros

BizMerlin has a great career planner application that can be used in the organization of any size to create a roadmap of career growth. It is highly customizable to allow multiple career maps or create different levels or opportunities of promotion. Overall the application provides all the features that a HR department in the organization needs. It is value for money. Also because, we were very early customers, we have always received special attention and are able to get a quick turnaround on our customizations.

Cons

The skill matrix is over-kill feature. We read about the white paper and highly applaudable research paper on skill matrix but could not really use much in our organization.

Response from BizMerlin

Thanks for the review! Thanks, especially for calling out the career planner application, which is indeed a game changer, and as the reviewer writes, "can be used in the organization of any size to create a roadmap of career growth." As for skill matrix, it is true that organizations of a bit larger size may benefit from it, and also that the matrix visualization may not be the best suited to every organization. Finally, please keep in mind, that under Setup -> Look and Feel, you can tweak your own menu to turn off visualizations that don't work especially well for your own org!

Replied September 2019