What is BizMerlin?

BizMerlin is a cloud-based human resource management solution (HRMS) that helps small to large enterprises manage the entire employee life-cycle, from onboarding to staff retention. Managers can record employee details in a centralized database and enforce role-based access among team members. 

Features of BizMerlin include alerts/notifications, electronic signature capture, applicant tracking, collaboration, scheduling compliance review, document management and more. It allows businesses to create skill-based assessments using customizable templates and generate performance reports to track team progress. Additionally, it offers mobile applications for iOS and Android devices, which lets users approve/reject leave applications even from remote locations...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

14 Reviews of BizMerlin

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

June 2020

Irina from Samsung Fire and Marine Insurance

Verified Reviewer

Company Size: 10,000+ employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Great software to manage your team

Pros

It is a great software to organize each member of your team. Also, it helps to make it clear and super easy to hire an employee and to track his/her career. I tried a free trial and don't regret that switched to the paid version. It worth it.

Cons

I didn't face any problems yet. And I hope I never will.

Response from BizMerlinHR

Replied June 2020

Thank you for your detailed review. Please let us know if you have any feedback or feature requests.

September 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

3.0

September 2019

Great Career Planner application

Overall, we are very happy with them and the satisfaction level is 8 out of 10.

Pros

BizMerlin has a great career planner application that can be used in the organization of any size to create a roadmap of career growth. It is highly customizable to allow multiple career maps or create different levels or opportunities of promotion. Overall the application provides all the features that a HR department in the organization needs. It is value for money. Also because, we were very early customers, we have always received special attention and are able to get a quick turnaround on our customizations.

Cons

The skill matrix is over-kill feature. We read about the white paper and highly applaudable research paper on skill matrix but could not really use much in our organization.

Response from BizMerlin

Replied September 2019

Thanks for the review! Thanks, especially for calling out the career planner application, which is indeed a game changer, and as the reviewer writes, "can be used in the organization of any size to create a roadmap of career growth." As for skill matrix, it is true that organizations of a bit larger size may benefit from it, and also that the matrix visualization may not be the best suited to every organization. Finally, please keep in mind, that under Setup -> Look and Feel, you can tweak your own menu to turn off visualizations that don't work especially well for your own org!

March 2020

Salome from mmasub

Verified Reviewer

Company Size: 2-10 employees

Industry: Media Production

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

March 2020

bizmerlin

Pros

This software is highly configurable and very easy to use. Lots of out of box integration. It's got a good mobile app.

Cons

main problem is that users can not choose or control who can view their wall of fame. somtimes searching filter does not work properly using text search.

Response from BizMerlin

Replied March 2020

Hi Salome, Thank you for your kind word about the high configurability and integrability of our solution. And also, for calling out the high quality mobile app. Mobile apps are a must in the mid market customer segment that BizMerlinHR primarily operates in. The feature that you are looking for is a standard preference, you can simply find it under "My Preferences". Please see a demo team member for more details. You can also use the in application support chat to schedule a demo or to get help while you are within the app using it. Kind regards, BizMerlin Support

September 2016

Caitlyn from SW Inc.

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Probably the best HR software for SMBs that's out there

We selected BizMerlin after doing a long review of all leading HRs, spanning over 3 months. If you see the advertising, the competitors promise the moon, but if you get into the details, they nickel and dime you. For example, from one of the better known competitors, we got slapped with a couple of grand "setup fee". With BizMerlin, you get zero drama. Their product just works, and the pricing is super flat. All two or three times I had to call them, I got pretty much their top leadership or a very experienced product developer on the phone, who know everything inside out, and were able to help me in like 5 mins. Again, no drama, and this is their best aspect.

Pros

The goals module is our biggest used module. For their price point, the goals, instant feedback, applicant tracking and onboarding, we are saving almost 30% of what we were spending, while getting a whole lot more. With integrated payroll, it is pretty much a dream come true. It is very feature rich, and extremely configurable. Every time I thought I would need them to "change" something for us, BizMerlin team was able to show me how to accomplish that myself through the Setup menu.

Cons

Pretty much nothing.

Response from BizMerlin

Replied September 2016

Thanks!

August 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Expert Advise

Pros

Very user-friendly and simply laid out. Support tips help to explore the unknown features like how to consolidate the reviews or add a custom field.

Cons

We cannot create training materials in this.

Response from BizMerlin

Replied September 2019

Thank you for a great review! We especially like the fact that you gave us 5 * on features and functionality and 5 * on customer support! Our customer support is truly the best in class, and we are very proud of that fact. As for creating training material in BizMerlinHR, your feedback is spot on, and this is something we have been aware of. In the recent months, we have released new features in this module with which you can do 3 things: upload or link videos, upload documents / PDFs etc, create tests. You can also create automation using training workflows. These features allow you to create a pretty complete learning/training experience. But yes, overall, it may not come that close to something that is a dedicated LMS, and for that reason, we integrate with quite a few of them.