Blue 360 Degree Feedback Software

Pros

The software capability is continually being updated and developed. There is great functionality of the tool that I'm still exploring and discovering after several years using the software.

Cons

At times, customer support can take too long to respond. When there is an issue with a project, I often require a solution before the next action can be completed, so quick response time to a ticketed request is important. This response time is not consistent.

Make my client's assessments at home, protecting the data and meka our process more efficient.

Pros

The software brings you several options to do an assessment and generate reports. So, it's easy to customize any action to your need.

Cons

The software is difficult to operate because it has its own mechanic and logic. The reports are great, but you cannot change the way they look.

Pros

Very easy to use and train the end users. We do not 360 as a Performance Evaluation tool but plan to use it more for other unique situations. eXplorance customer service and training representatives have provided excellent support and always answer our questions. I look forward to moving ahead and using more of the 360 functionality.

Cons

I cannot think of any cons at the moment. We initially purchased Blue Evaluations and then added 360. My only regret is that our HR department had strong feelings about using a product they utilize for the SIS system. Additional use cases for 360 would be nice.

Pros

Easy to use and customize, outstanding support services, and good value for the money.

Cons

The integration with other systems e.g. Active Directory is an area of improvement.

Blue was extremely flexible and helpful when we used it for our 360 staff, faculty and physicians evaluation

As a global leadership development company, we were seeking a 360 assessment partner that provided us with robust multi-rater assessment features that were comparable to other providers, reporting and analytics, a flexible turnkey process, and is customer-focused and interested in growing with us long-term. Blue/360 and the eXplorance employees continues to deliver on their promises. The employees of eXplorance we have come to know truly embrace and practice the company core values of integrity & mutual respect; continuous improvement; pursuit of excellence; and value-centric collaboration.

The use of Blue 360 at the University of Louisville (UofL) provides employees an opportunity to identify and build upon their unique competencies and skills. eXplorance is a great vendor that is invested in the success of their customers. The features of Blue 360 (for example, the ability to select from internal or external raters, the Johari Window reporting block, and the interactive dashboard to monitor response rates) empower users to develop action plans from the feedback gathered. All Blue software modules integrate with existing data systems so we have the ability to extract demographic data directly from our data warehouse, thus allowing the feedback tool to be focused on identifying strengths and opportunities for improvement. Blue has great flexibility and the ability to customize the "look and feel" of the form. Users are also able to select specific start/end dates for each review cycle which is critical to accommodating multiple audiences.

Pros

Blue 360 has many great features. The reporting, including gap analysis, aggregated reports based on demographic information, pre/post reporting, and a Johari Window, is very robust and informing. The ability to centrally manage the selection of raters, with specific approval steps incorporated into the process, is critical.

Cons

UofL is looking forward to the development of the Blue text analytic dictionary that can be used to analyze Blue 360 comments.

We have been using BLUE 360 for approximately 10 years and find the software provides a great deal of flexibility when it comes to implementing 360s. The set up is a bit more complex than some 360 software, but that is because of the many options available for set up and reporting, which are very important to us. Overall we are very satisfied with the product and the level of service provided by their help desk - we are always discovering new ways we can use the tool.

Blue has been an absolute charm to work with. Not only was it easy to learn how to work within the system, but the depth of what this system offers and the ongoing enhancements have enabled us to capitalize on features that have greatly enhanced how we do our assessments and the experience of our customers. The system itself is clean and straight forward, visually pleasing to our end users, and technically secure. The multi-language ability for us is a huge plus, as we deal with Europe and availability of this tool in other languages was a huge consideration when we were choosing an appropriate platform to run our assessments.
The only downside for us is that our current needs do not allow us to use all of the features that Blue offers.

We have been able to utilize Blue 360 for use with our clients for a number of years. The ability to have multiple projects with varying clients and the ability to customize each project has been a plus. The customer service is amazing!

We have been using Blue 360 here at our college since 2006. It is a staple to our graduate programs and is used in many of our undergraduate programs. The product is a top notch true 360 survey tool which respects the confidentiality and anonymity of the process. eXplorance is one of the easiest vendors I have ever had the pleasure of working with. Their support team is the best technical support team - they are always available to help with anything we need.