What is Bonfyre?

Bonfyre is an employee experience platform designed to help companies engage their employees and improve the investments they are already making in them. The features and capabilities support key drivers of engagement on one platform–communications, feedback, recognition, and team building–and create a data-driven picture of the everyday behaviors behind it.

With Bonfyre, you work with a team of experts to launch and leverage the platform to achieve your culture, engagement, and business goals. Your Success Team provides a customized activation strategy to drive platform adoption and use. They also provide ongoing admin and manager training, content strategy support, as well as monthly and quarterly reports with insights and recommendations.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

13 Reviews of Bonfyre

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(5)

5

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

July 2020

Leah from Medtronic

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

July 2020

Review for Medtronic

Exceptional. We had [SENSITIVE CONTENT HIDDEN] on-site for a live event & her assistance was so great for our group. Having on-site in person support is a huge selling point for us. In addition, we have had a couple of different points on contact within Bonfyre & ALL of them have been incredibly helpful, friendly & collaborative. They are extremely knowledgeable on the platform & have assisted in everything I have needed help with. I have never had a request denied, or a question left unanswered. The group is great to work with. The platform itself is great, but the file size limitation is a major complication.

Pros

The customer service experience was by far the best value. Having staff available to always help us & be so friendly & supportive was extremely beneficial to our group as first time users. I like that we can brand templates against Medtronic brand requirements & that Medtronic Administrators can essentially control the entire platform. Have a separate account for Admins was critical for security & PR reasons.

Cons

The size of files to upload. If a file is too big, we cannot download it to Bonfyre. This was actually such a major concern for us as our groups request access to large files & videos via Bonfyre. We put our Medtronic collateral & documents on the Bonfyre groups so they expect videos, recordings & other content to be posted there as well but unfortunately, we have to give them access to a second platform to receive it because the app did not hold files large enough for us to upload.

Reasons for Choosing Bonfyre

We already had an active agreement with Medtronic as Bonfyre is a MDT preferred vendor so my group (MITG) leveraged this Master Agreement. However, we were so satisfied with Bonfyre that we did not even consider other products at the time. Because we are now hosting events on a digital platform rather than live, in person events, we are not active on the app, as the usage does not translate for MITG in particular. Medtronic as an organization is still utilizing Bonfyre for internal groups, though, & we will love it a lot!

May 2020

Claire from Medtronic

Company Size: 10,000+ employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Connect quickly and securely

This has been an amazing introduction to our business. We have very good engagement overall. Some people use less than other but those who do see the value.

Pros

Quick and easy to set up and use. Increasing teams engagement

Cons

Nothing so far! I use daily to connect with teams

Reasons for Choosing Bonfyre

Mobile option!

December 2019

Christina from Magnus Health

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2019

Great features but a little confusing to use!

I like Bonfyre a lot. It helps me collaborate with my team and stay on track when I'm struggling to get projects done, whether that's because I've run out of ideas or just need a fresh set of eyes on a project.

Pros

The collaborative feel to the system is great. It's literally like a one-stop-shop for communications within the company, whether its communications within an individual team about a specific topic or more broadly within the whole company about the roadmap for product development. It's nice being able to see where my whole team is at in terms of statuses on their projects at any given time, and it's also great that I can collaborate with my team regarding my own projects. As a writer, writer's block happens... unfortunately, but through using Bonfyre, my team can offer suggestions and feedback on projects to help me keep moving forward.

Cons

Because there are so many features, tabs, boards, polls, surveys, message boards... etc etc to look at, you can get a little lost in the system. When you first start using it, you almost need to leave yourself little bread crumbs. Our company offered a quick little 3-5 minute video where one of our sys admins recorded his screen as he created things in the system when we first got Bonfyre so that we could easily see how to use it. It takes some getting used to.

May 2020

Brandon from Commerce Bank

Company Size: 5,001-10,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2020

Great product!!!

Overall I love it! It is a wonderful way to stay in contact with other people within the organization.

Pros

We have many different branches across the country (especially the Midwest) but we don't always get to meet in person. Bonfyre allows us to be able to see each other without leaving our home branches. I have met new people and have been able to see some great things that others have done to make the branch experience just a little bit better.

Cons

I wish that you did not have such a short window to make edits. There was a post that I had made a while back, and someone mentioned later in the day that there was a typo. I had to delete the post and make a new one because it was out of the 3-5 minute window. Normally I would not have been discouraged by that, but it was a contest for the most likes on a post, so we lost some of our likes because of it. :(

May 2020

Amanda from MTM

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Bonfyre Review

Being able to communicate quickly with the entire contact center has been valuable in our work from home environment. It's also great to have a platform we can share best practices, ask feedback, or even shed light on our personal life with our peers.

Pros

It connected my employees and I during system outages for better, more streamline communication and also on a more personal level allow us to share with 1 another.

Cons

The system does not consistently send notifications for each message even when notifications are set to frequent. We also do not have an audible alert on the website.