Branch

RATING:

4.6

(702)

About Branch

Branch enables businesses to accelerate payments to their workforce with our comprehensive workforce payments platform. Companies turn to Branch to empower workers with tools like instant payments, free earned wage access, and cashless tips/mileage reimbursements. As part of our platform, workers receive the Branch Wallet: a digital wallet backed by a fee-free checking account, optional debit card, financial wellness tools, and rewards. With our holistic pay solutions for both W-2 and 1099 workers, companies can streamline processes, reduce costs, and increase talent retention. Over 500 industry leading organizations trust Branch for their workforce payments. Customers like Jimmy John’s, Uber Freight, and Kelly experience greater efficiency, worker loyalty and retent...

Branch Pricing

A free plan is available, for an unlimited number of employees & managers. Quotes for Enterprise plans, which offer additional features, are available on request.

Starting price: 

$0.01 per month

Free trial: 

Available

Free version: 

Available

Pay Admin
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Branch Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Branch

1 - 5 of 695 Reviews

User Profile

Charles

Verified reviewer

Automotive

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Wonderfully easy

PROS

Ease of scheduling, ease of trading shifts, just all around makes scheduling and viewing your schedule great fast and easy

User Profile

Brett

Verified reviewer

Restaurants, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2019

Needs some improvement with functionality

Overall, I think it can be a really helpful software. A few changes would need to happen for this to occur.

PROS

I like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place.

CONS

I tried to get a advance and i had trouble connecting my bank as well as many other people I talked too. Customer service was quick to respond, but the issue is still not resolved.

User Profile

Melissa

Verified reviewer

Supermarkets, 201-500 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed March 2021

Last resort banking app

When i needed help, Branch actually helped. If you were given key information before having to make a choice & terms weren't so high & constantly changing it wouldn't be such a bad banking app.

PROS

I was in a pinch & just needed a little financial help to get me through until payday & luckily the branch app came through. I was approved a day or so after applying & after they confirmed my employment & banking status.

CONS

The approved pay advance you'd be offered wasn't always the same & sometimes it was nothing at all even. While they kept up-to-date with each account they hold back key info people needing an advance would need to make their decision.

Reasons for switching to Branch

Pay advance available with Branch but not with chime

User Profile

Laura

Verified reviewer

Retail

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2017

I found this app awhile ago and introduced it to some of my co-workers. We like it. Makes it easier

Just the ease of use of this app. Allows me to check my schedule while away from store.

PROS

It allows us to see our schedule even when we are not at work. Easy to use. Love it. Chat is nice also.

CONS

Maybe be able to delete old schedules, others have forgotten to delete it left the app.

User Profile

Jannatin

Verified reviewer

Design, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

Got a Business? Workers and Employees to keep track of? This is your best help!

Great, wonderful, and by far the best application so far that we had to use so far to work as a proper team. So I adore this software!

PROS

This software is one of the best applications in managing shifts and hours for employees. As an employee, I am able to drop shifts, pick up shifts, or give shifts to others who may be able to cover them up for me. It just makes the process so much easier and literally gives a great light to the meaning of "Branch"

CONS

I do not like how a lot of settings tend to not be accessible cause the manager has to approve it but other than that, it is a great software.