Branch vs Paycom

Branch has 684 reviews and a rating of 4.58 / 5 stars vs Paycom which has 682 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.58 / 5 (684)
4.34 / 5 (682)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 12, 2022
August 12, 2022
Pros/Cons
  • Pros

  • I like the GIFs I feel like it connects with younger generations.
  • This software is one of the best applications in managing shifts and hours for employees.
  • Cons

  • My last concern is that there is no online chat for customer service. By the time most people get off which is at 5:00 and then get home around 6:00 the banks are already closed.
  • The only downside is that I didn’t know about it sooner.
  • Pros

  • Paycom is an efficient and user friendly HRIS system that includes applicant tracking, on-boarding, payroll, and HR metrics. This is a wonderful, cost friendly tool for small non-profits.
  • I love that it allows employees the ability to access and change their profiles and be responsible for their timecards.
  • Cons

  • THE QUICK PUNCH SOMETIMES DOES NOT WORK AND DOES NOT REGISTER MY PUNCH IN OR OUT. WHICH THEN GIVES ME A MISSED PUNCH STATUS.
  • Some of my staff have complained about the software not working correctly when downloaded as an application on their phones.
Pricing Range
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175 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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