Breeze 360

RATING:

4.3

(28)

About Breeze 360

Breeze 360 is a cloud-based employee time / attendance and scheduling software that manages time and/or attendance workflows for companies of all sizes. *Free trial available With Breeze 360, HR managers can support projects and jobs, manage remote and in house employees, employ a powerful mobile app or contactless time clocks. Salaried, hourly, and contract employees are fully supported with configurable rules for attendance, accruals, points, leave management, and payroll connectivity. Advanced management tools include an Admin quick view dashboard, automated in/out board, employee self-service, leave processing, scheduling and over 50 reports with export options to Office document formats. Breeze 360 includes a powerful open API to connect to nearly all major payr...

Breeze 360 Pricing

Free trial: 

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Free version: 

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Breeze 360 Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Breeze 360

1 - 5 of 28 Reviews

Erik

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Easy lowcost App\Desktop

PROS

Easy to use. Simple Layout, but good features

CONS

First App on the phone was slow when responding, but with the update things are a lot better.

Reason for choosing Breeze 360

Most were too expensive, or were either just Apps. We needed an App and Desktop program. For our employees to use on their phones, but also have a front desk clock in station.

Reasons for switching to Breeze 360

Software was being unsupported, had to migrate to another that was current and had support, just in case something went wrong. Our employee info storage was originally being stored locally, but this takes off the pressure of worrying about the old system crashing and losing everything.

daniel

Automotive, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Can't do without time management

Employees have access to reports, PTO, and transparent way to request time off for all.

PROS

Accurate reports to input payroll. PTO requesting and quick to deny or approve. Easy to see who is available. And at a reasonable cost. Easy to clock in and off from their workstation.

CONS

1-setup terminology sometimes confusing. 2-sometimes not real ease to get hold of support ..... if you are in a hurry and need to defuse potential issues (time clock issues may cause doubt with employees). They do not want you "screwing with their pay!!" 3- wish it would address the auto industry time management (flat rate flag per jobs. Track production time, stop time, wait time, expense time) out of the box.

Reason for choosing Breeze 360

Cost, better adaptability, for salary, flat rate pay and hourly employees, Reports, PTO. Simple use.

Reasons for switching to Breeze 360

More adaptable to my type team time management functions for of business, simple to use, accurate

Michael

Airlines/Aviation, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

Buyer Beware! Not a Value Added Business Partner!

Our experience with this software and company was expensive and disappointing. - All contact made to our sales rep after the sale was promptly diverted to customer service. - Customer service offered little help and deferred all FEDRAMP Compliance back to their cloud hosting provider (Liquid Web). - When the potentially counterfeit time clocks were brought to the attention of Software Techniques the reply was: "Thank you for sending me the information regarding the clocks. I am going to forward this to my supervisor so the issue can be addressed for the clocks we presently have." ** Software Techniques made no effort to return, replace or refund the time clocks or software. In fact, through this whole process, everyone @ Software Techniques differed to a "Supervisor", but not once were we contacted by a "Supervisor" to amicably resolve anything. Despite our best efforts, this was a 100% loss for our company.

PROS

Nothing, the software and time clocks could not be installed. The software did not meet industry requirements & the time clocks provided for use with Breeze 360 were identified as possibly counterfeit.

CONS

- As an Aerospace manufacturer and OEM for the US Government & DOD our company is required to be CMMC compliant. The CMMC requirements for FEDRAMP Certification compliance imposed by the US Government on 12/21/2023 were unforeseen when the system was purchased on 12/15/2023 (6 days prior). Only after receiving the equipment in early January 2024 was the issue brought to light. Over a 2-month period, we worked with both Software Techniques support team, their cloud hosting service provider (Liquid Web) and our 3rd party IT Securities Firm to find a solution. Despite our best efforts and additional expense to find a solution, no solution is available or anticipated to be available any time soon. Neither Liquid Web or Breeze360 (Software Techniques) have plans to become or utilize a FEDRAMP certified cloud hosting provider. This leaves the Breeze360 software unusable for our organization. - The Bio-metric Time Clocks provided raised suspicions due to the Chinese writing on the face of the device along with no visible MAC address or model number on the packaging or equipment. This required our company to contact the manufacturer ZKTeco (USA) to confirm the unites were not counterfeit. ZKTeco (USA) advised the serial numbers on each Bio-metric Time Clock provided by Software Techniques did not match any units procured through their USA or UK Headquarters. ZKTeco could not verify the serial numbers and suggested the units were probably manufactured/procured directly from China. ZKTeco further advised that they only source equipment made in Taiwan and do not source any equipment made in China. When brought to Software Techniques attention they could not confirm the legitimacy of the time clocks. This determination left the Bio-metric Time Clocks unsuited for installation by our organization. Our company now had both software and time clocks that could not be used.

Vendor Response

Thank you for your feedback. We're sorry to hear about the issues you've faced. CMMC Compliance and Software: We recognize the challenges posed by the sudden CMMC requirements. Our team is committed to evolving our solutions to meet these standards, ensuring our products remain compliant and secure for our aerospace and defense sector clients. Biometric Time Clocks Authenticity: We assure you the biometric time clocks are genuine, sourced directly from the original manufacturer, bypassing intermediaries. This direct procurement ensures the authenticity and reliability of our products. The absence of additional markings or packaging is a result of our direct purchase from the factory, which differs from reseller-added details. We understand the confusion this may have caused and are more than willing to provide any further verification or documentation needed to confirm their legitimacy. Please contact us at 540-721-1000 for assistance and support. We want to help.

Replied April 2024

Susan T.

Information Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Review - CreekPointe

PROS

layout - newer - quicker - colors- ease of movement

CONS

Overkill for our small company - size 10 to 15 since Covid

Reason for choosing Breeze 360

Recommendation of previous company Softime

Reasons for switching to Breeze 360

End of Life? We took the recommentdation from Softtime

Wendy

Public Policy, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Seamless upgrade

So far so good. [SENSITIVE CONTENT] walked us through the upgrade. She was competent, responsive, informative and patient. I could not ask for a better experience. I was expecting some negative feedback from employees (there always is when you change something), but I have received only positive, or none (always a good thing).

PROS

We have been using SoftTime Online. This product was an easy transition for the employees.

CONS

It seems to be a little slow sometimes. I only really notice this when I am working outside of the office.

Reasons for switching to Breeze 360

This was recommended to us because SoftTime Online will eventually not be supported, and we received a discount for upgrading this year.