Bright HR Software

4.70 / 5 (33)

About Bright HR


BrightHR is a cloud-based human resources management solution suitable for small to midsize businesses. The platform provides a visual dashboard that helps businesses manage employee holidays, attendance, leave, shifts and documents. The platform offers modules including BrightHealth, BrightAdvice and Blip.

Primary features of BrightHR include document-scanning via mobile devices, push notifications, rota sharing, cloud storage and automatic Time Off In Lieu (TOIL) calculations. Its BrightAdvice mobile app enables users to connect with the employment law helpline. Additionally, the BrightHealth module offers a confidential advice line and counseling services for employee assistance programs.

BrightHR enables users to track and record work hours via the Blip mobile app. Pricing is based on a monthly subscription and support is extended via phone, email, documentation and an online help desk.



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Supported Operating System(s):

Web browser (OS agnostic)

33 Reviews of Bright HR

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(25)

4 stars

(6)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 33 reviews

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February 2019

Aaron from Home From Home Créche

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Great System

It has helped streamline or holiday system as it has often been troublesome trying to organise them around each other when you've to keep a minimum number of staff

Pros

It keeps all of the information in an easy to use space and helps reduce the amount of paper needed for records. The leave request system is great and being able to notify staff when you've uploaded documents removes the hassle of ensuring everyone receives the information.

Cons

The rota system is a little clunky. It would be great if you could copy a previous published rota or have some way to save the shift times so as you don't have to enter the start and finish time for each staff member on every day. You should also be able to change staff between fixed and variable shifts.

August 2018

Victoria from Travel Car service (Purley) Limited

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2018

Great support

Pros

It's HR all in one place - great for employees, rota and payrol

Cons

If you don't wish to subscribe any longer your a bit lost with all your data.

March 2019

Stuart from BK Medical

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2019

Email Support can be slow/poor

I've asked twice for help with Bank Holiday and leave carry over concerns and response was slow in the first case and no reply to date for the second ? Software is easy to learn as both an administrator and user, support issues leave room for improvement.

Pros

Ease of booking holidays and other absences.

Cons

Will not automatically add in Bank Holidays or carry over unused leave to next year.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2019

Excellent product and customer service

No requirement for physical calendar which is prone to errors, staff can access planner anytime and anywhere, approvals for annual leave are straight forward and managed more effectively

Pros

Very easy to use, straight forward setup, very quick to answer queries, customer support has been excellent so far - definitely the way forward to outsource HR for small businesses!

Cons

Some areas needed a bit more explanation and guidance on how best to use

February 2019

David from Holland Hall Hotel

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

New Customer

Pros

The software is very simple to set up & use whilst still offering great in depth time & attendance & HR options.

Cons

I would like to see more cross over features where lateness/sickness etc can be identified on a rota & be recognised by the HR system with one feeding into the other. I'm informed this is all in hand & will be an update.

August 2017

Debbie from Emerging Communications

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

August 2017

The new system is fine, but is lacking some functionality

Pros

It looks good, our staff have had a look at it and find it more user friendly. The support I've received so far has been very quick and proactive.

Cons

The calendar view is not helpful - the old version in HROnline let you easily see at a glance who was away at the same time, Bright HR doesn't do this, I have to click on each individual date to see who is away, which is time consuming and I'm going to have to keep the information in a separate calendar. There is some functionality missing, the lieu bank, meaning that as a business we can't actually start using the system yet. I also can't see anywhere to carry holiday across from one year to the next, which is something we allow, so I would like to see/know if this is possible.

September 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: GetApp


Ease-of-use

5.0

Functionality

5.0

September 2018

This makes HR a breeze!

Pros

Asking for time off and coordinating the team's holiday schedules has never been easier. I like how simple it makes it for me to ask for time off and to choose which dates will be my holiday time off.

Cons

I don't like how sometimes there are a couple of minor glitches in the calendar when trying to go back a page.

January 2019

Dan from ConnektRED ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Welcome call

Pros

Customer support was very friendly and talked me through everything I needed to know. Use of the site is really easy and accessible which is what I need for my teams.

Cons

Too early to tell so far, but I really cannot see any cons to the software. It’s quick and simple and allows me to focus on what I need to do.

March 2018

Dan from Peninsula UK

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Great piece of kit

Pros

Easy to use which allows us to focus on other aspects of work and allows employees to book holidays via the app which they find really useful.

Cons

Some say its limited in its features, but I find it suits my needs and we're kept up to date from the sales/service team at bright of the up and coming features.

March 2019

Richard from Highway Assurance Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Bright HR

Bright HR has brought a whole new professional image to our company and as we have grown this is exactly what we needed.

Pros

So easy for my members of staff to book their holidays and see all of their HR files in one place.

Cons

no real cons as is 100 times better then our previous system.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2018

Keeps all your HR info in one place

Pros

I love the request holidays function, that you can store files such as employment contracts on Bright HR and that you can view the calendar for your whole company/department - all this is one place!

Cons

This nothing I don't like about this software!

March 2019

Anne from Goole Town Council

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Time Saving

Easy to use. I can add/change information whenever required. It is so easy to access I can supply anyone with the information the need almost immediately.

Pros

All of the information is in one place and it is easy to access.

Cons

Nothing it is excellent software and I would highly recommend it.

February 2019

Rachel from Wessex Drive Ability

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019