Great System

It has helped streamline or holiday system as it has often been troublesome trying to organise them around each other when you've to keep a minimum number of staff

Pros

It keeps all of the information in an easy to use space and helps reduce the amount of paper needed for records. The leave request system is great and being able to notify staff when you've uploaded documents removes the hassle of ensuring everyone receives the information.

Cons

The rota system is a little clunky. It would be great if you could copy a previous published rota or have some way to save the shift times so as you don't have to enter the start and finish time for each staff member on every day. You should also be able to change staff between fixed and variable shifts.

Review after help given.

Great, clear, help when needed, the team have all set themselves up without any dramas and now using daily. Also really handy with the absent request which comes through on my email. Just a lot smoother running.

Pros

The easiness of setting it up and that I can monitor all of the teams clocking in and out. This has helped immensely in making sure we are all on time and what happens when there is an over run.

Cons

Getting used to it, Ive signed up to the seminars as I don't feel like I am using it to its full potential. In the first form, I could not find our "industry" and have clicked the top one. We work in Arboriculture (trees).

Move from HR Online

We have requested to cancel our contract and go back to HR online which we felt was a much better platform for our needs.

Pros

Nothing. There is nothig that me or any of my 75 employees like about this app

Cons

Everything - there is much less functionalitiy than we had with HR Online and this is supposed to be an 'upgrade' • User interface is complicated and too many clicks needed. • TOIL must be logged by Managers and not employees. • Approval notifications can only be ‘all’ or ‘no one’. • The notes section is not as detailed & does not retain historical information. • The Managers cant see the notes. • The salary section does not retain historical information. • The roster is time-consuming and cumbersome. • The reports are not as concise as they were and we have less options. • Leave requests do not seem to take account of the weekends or public holidays as they did on HR Online. • The app is not downloadable on ALL android phones.

Great Support

If your stuck on anything or unsure how to operate it, the Bright HR team are always on hand to take your call to support you. They are always happy to talk to you, it feels personal.

Pros

its very easy to use, and the dashboard helps you navigate through the platform

Cons

All the features are easy to use and keeps all holidays etc all in one place

Modern, user-friendly HR management software

As an employee using BrightHR, it has been a positive experience. I can't speak to the admin features, but my manager appears to be able to do everything he needs to without escalating further, and the user-side is well-designed and lays out key information simply. Everything works that way you think it should and it stores a range of useful data.

Pros

Clean, mostly well-laid out web interface makes most operations simple. A range of useful information including holiday allocation/remaining, details of your time at the company, a calendar of holidays and absences in your team. All functions can also be carried out using the mobile app which works without problems.

Cons

No major complaints. As a user I have been able to find all information and features that I have needed to manage my HR account (mostly annual leave-related).