# BrightHR Software Reviews, Demo & Pricing - 2026 > Review of BrightHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/brighthr-profile --- [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / BrightHR Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/brighthr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/brighthr-profile/alternatives/) # BrightHR 2026: Benefits, Features & Pricing Wondering if BrightHR is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview BrightHR 4.6 [(187)](https://www.softwareadvice.com/hr/brighthr-profile/reviews/) Pricing Starting at £4.50 per month ### About BrightHR BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business. As a business owner, you are the HR manager, Health & Safety coordinator, payroll lead, and everything in between. That’s why we’ve brought all those essential yet time-consuming tasks together into one simple platform. But BrightHR is more than just smart software. We also provide 24/7 HR and employment law advice, unlimited document storage, payroll software and support, clocking-in and out software, health & safety tools and guidance, performance management, employee wellbeing resources, and a suite of intuitive HR apps to support your daily operations. And if you ever face an employment tribunal or Health & Safety legal challenge, our optional HR and Health & Safety insurance gives you the protection and peace of mind you need. With BrightHR, you always have support at your back. Designed to grow with your business, BrightHR is flexible enough for startups and robust enough for l... arge, expanding teams. Your pricing remains fixed for the duration of your contract, and you never pay extra for additional users - so as your business grows, your costs don’t. Wondering if BrightHR is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. ## BrightHR User Interface ## Popular BrightHR Alternatives Main Product BrightHR 4.6 [(187)](https://www.softwareadvice.com/hr/brighthr-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.41Value for money - 4.71Customer support - 4.41Functionality Pricing Starting at £4.50 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3460)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.46Value for money - 4.50Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4836)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1848)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1342)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.24Value for money - 4.35Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5298)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price ## BrightHR Pricing and Plans Starting price: £4.50 per month Free Trial Free Version Basic £4.50 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BrightHR Features - Popular features found in Human Resources Applicant Tracking Benefits Management Compensation Management Employee Management Onboarding Payroll Management Performance Management Recruitment Management Time & Attendance - More features of BrightHR Activity Dashboard Alerts/Notifications Approval Process Control Attendance Management Attendance Tracking Clock In/Out Customizable Reports Dashboard Data Import/Export Document Management Document Storage Employee Database Employee Portal Employee Profiles HR Management Leave Tracking Mobile Alerts Mobile App Online Time Clock Payroll Integration Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Self Service Portal Sick Leave Tracking Time Off Management Time Off Requests Timesheet Management Vacation/Leave Tracking ## BrightHR Integrations Microsoft Outlook Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review ## BrightHR User Reviews Overall Rating 4.6 Ratings Breakdown 5 77% 4 15% 3 4% 2 1% 1 3% Secondary Ratings Ease of Use 4.6 Value for money 4.4 Customer support 4.7 Functionality 4.4 Julie M. Verified reviewer Real Estate 11-50 employees Used weekly for free trial Review source Reviewed March 2026 New to Bright HR 4 My initial experience has been great. I had a few queries which were responded and resolved promptly. The system is fairly straight forward for non-techs like me. Looking forward to working with the team at Bright HR going forward. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: We have just started our contract with Bright HR and so far the staff have been very helpful in both on-boarding and initial online chats as I set up my team. Cons: Its early days so no great concerns, other than in terms of annual leave, the system does not allow to put in exact dates for employees on fixed term contracts. Reasons for switching to BrightHR We found the system clunky and the support poor Read More DI Da'wud I. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 12 months Reviewed June 2026 Great tool for businesses 5 Very positive. It’s been a great help with simplifying payroll, documentation, and team management. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Was easy to get a hang of using the platform. On the plan we have, I think it’s great value for money. We use it for holidays, rotas, payroll, and documents. All of which have been great, including their support provided too whenever we have any questions. Cons: Not much, most of the platform has been great. Haven’t really had any issues at all, likewise with the team using it. Reasons for choosing BrightHR Price, value, and all of the tools and support that were included. Read More NY Natalie Y. Verified reviewer Human Resources 2-10 employees Used monthly for less than 2 years Review source Reviewed September 2025 Avoid contract - VERY DISAPPOINTING 1 VERY DISAPPOINTING Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: onboarding and introduction of the software Cons: 1\. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. Reasons for choosing BrightHR seemed to look user-friendly platform at first Vendor Response Hi there, Thank you for taking the time to share your experience with us. We regret to know that you have been left with a negative impression of BrightHR, though we appreciate this opportunity to address your concerns. Please rest assured that we take all client feedback seriously, so it is our utmost priority to ensure that we work with you to set things right. We would be grateful if you could share further details with us so that we can discuss your feedback with you personally. You can do so by calling us on 0161 513 1891 and noting this review. We sincerely hope to hear from you soon. The BrightHR Team. Replied December 2025 Read More JC Jonathan C. Verified reviewer Construction 2-10 employees Used monthly for less than 2 years Reviewed June 2026 Great company for supporting our company to make sure we stay in the right lane with HR and legal requirements. 5 Overall we are happy and it is great value for money. We feel confident knowing we have Bright HR as a backup when needed. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Alot of information for HR including brainbox. We can add employess to the system and keep track of holidays, sickness etc. Employess have an app to access their holidays etc which loks proffessional on our part. Cons: We find the employee system hard to navigate for adding holidays or changing information. Sometimes it can be a little frustrating. Reasons for choosing BrightHR We have used Bright HR before so had a good idea how it was used and what it offered as a package. Read More CT Carly T. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed May 2026 Great system 5 BrightHR has been really easy to use and does not take much getting used to. I would recommend it for small teams who don't need the extra HR functions like rippling and automated onboarding etc. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: Its simple and easy to use. Good value for money. As I induct new employees, I find it very easy to show others how to navigate around the system. It is good for storing documents, updating information and booking holidays. The rota system is easy to use too. Cons: The functionalities are quite limited. If you are looking for a more in depth system, this is probably not the one to go with. Read More AD Alex D. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for less than 2 years Reviewed June 2026 My Great Experience With Bright HR 5 Really great people, customer service and advice on employment. Also a very understanding billing team who are happy to help out when finances are tight. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The software has been build for businesses of all sizes and needs. It allows small businesses to have a HR team. I also really like the feedback feature that allows you to let them know what about the software could be improved. Cons: The support with writing contracts has been a bit poor. The templates are very basic and don't allow for much complexity. Read More CL Claire L. Verified reviewer Accounting 2-10 employees Used weekly for less than 12 months Reviewed June 2026 Excellent product we use in our Business 5 Staff helpful when you speak to them, the product great for management but also very easy to use for staff. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, affordable, well thought out software that covers all needs of my business with HR, compliance and health and safety, and it is all in one place, meaning only one software subscription. I can track holiday days for staff, hours worked. I know that if i had a staff issue i can call the helpline and i would get the right advice if needed. Cons: The contract length is the only thing i least like about BrightHR, this is only because i would prefer it to be a choice to use the product for 3 years (which i would because the software is great). Read More ZN Zara N. Verified reviewer Medical Practice 11-50 employees Used monthly for more than 2 years Review source Reviewed May 2026 Excellent advice and support 5 Very positive, \[sensitive content hidden\] always called me back if unavailable, advice was trust worthy, explained clearly and backed up by case notes for ease of reference. Advisor \[sensitive content hidden\] always checked I had understood the advice given, checked my letters before they were cleared to be sent to employees, this increased my trust and feelings of safety in the advice given and my actions. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: very responsive, always calls back. Detailed notes available after calls. Felt advice given was clear, supportive and backed by experts. Cons: Letters and forms not always easy to find and or to know which paragraphs in a template to edit. Sometimes calls to an advisor were picked up by IT support rather than the advisor or a front desk which seemed a bit odd. Read More EA Elgiz A. Verified reviewer Legal Services 501-1000 employees Used weekly for less than 12 months Review source Reviewed June 2026 Great tool for HR management and anything employee related 4 Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: Its a very stable and mature app to use and easy to get used to however there are some things that are not available. Cons: Some of the important features are either not available or are not fully supportive of useful features. Read More FL Fenna L. Verified reviewer Hospitality Self-Employed Used monthly for more than 2 years Review source Reviewed May 2026 Learning how it all works 4 Helpful at responding to issues with learning the computer system, and practicing test employees in order to prepare and be efficient in the future Ratings Breakdown 2 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: Left leaving more clear on how to navigate the computer system, having a teams call helped to go through it and get use to the different sections by doing a test run Cons: The computer system takes time to familiarise and can be time consuming, if someone hadn't gone through with me I would have found it daunting to figure out by myself Read More Showing 1 - 10 of 187 Reviews [See All Reviews](https://www.softwareadvice.com/hr/brighthr-profile/reviews/) ## BrightHR Popular Comparisons [BambooHR vs BrightHR](https://www.softwareadvice.com/hr/bamboohr-profile/vs/brighthr/)[Rippling vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/rippling/)[Paylocity vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/web-pay/)[Paycom vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/paycom/)[Connecteam vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/connecteam/)[RUN Powered by ADP vs BrightHR](https://www.softwareadvice.com/hr/adp-run-profile/vs/brighthr/)[Paycor vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/paycor-perform/)[ADP Workforce Now vs BrightHR](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/brighthr/)[Paychex Flex vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/paychex-flex/)[isolved vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/isolved/)[UKG Pro vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/ukg-pro/)[Cezanne HR vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/cezanne-hr/) [Compare All Alternatives](https://www.softwareadvice.com/hr/brighthr-profile/alternatives/) ## Other Top Recommended Human Resources Software [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4836) Recently recommended **385** times [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3460) Recently recommended **348** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1342) Recently recommended **318** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1848) Recently recommended **234** times Stuck Between Options? 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