--- title: "BrightHR Software Reviews, Demo & Pricing - 2026" description: "Review of BrightHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/brighthr-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / BrightHR Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/brighthr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/brighthr-profile/alternatives/) # BrightHR Review From £4.50/month Free version Free trial 1 plan Wondering if BrightHR is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview BrightHR 4.6 [(204)](https://www.softwareadvice.com/hr/brighthr-profile/reviews/) Pricing Starting at £4.50 per user per month ### About BrightHR BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business. As a business owner, you are the HR manager, Health & Safety coordinator, payroll lead, and everything in between. That’s why we’ve brought all those essential yet time-consuming tasks together into one simple platform. But BrightHR is more than just smart software. We also provide 24/7 HR and employment law advice, unlimited document storage, payroll software and support, clocking-in and out software, health & safety tools and guidance, performance management, employee wellbeing resources, and a suite of intuitive HR apps to support your daily operations. And if you ever face an employment tribunal or Health & Safety legal challenge, our optional HR and Health & Safety insurance gives you the protection and peace of mind you need. With BrightHR, you always have support at your back. Designed to grow with your business, BrightHR is flexible enough for startups and robust enough for l... arge, expanding teams. Your pricing remains fixed for the duration of your contract, and you never pay extra for additional users - so as your business grows, your costs don’t. Wondering if BrightHR is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. ## BrightHR User Interface ## Popular BrightHR Alternatives Main Product BrightHR 4.6 [(204)](https://www.softwareadvice.com/hr/brighthr-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.39Value for money - 4.68Customer support - 4.39Functionality Pricing Starting at £4.50 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3557)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.50Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4871)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at CA$8.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1932)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1397)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.24Value for money - 4.36Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5311)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price ## BrightHR Pricing and Plans Starting price: £4.50 per month Free Trial Free Version Basic £4.50 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BrightHR Features - Popular features found in Human Resources Applicant Tracking Benefits Management Compensation Management Employee Management Onboarding Payroll Management Performance Management Recruitment Management Time & Attendance - More features of BrightHR Activity Dashboard Alerts/Notifications Approval Process Control Attendance Management Attendance Tracking Clock In/Out Customizable Reports Dashboard Data Import/Export Document Management Document Storage Employee Database Employee Portal Employee Profiles HR Management Leave Tracking Mobile Alerts Mobile App Online Time Clock Payroll Integration Payroll Reporting Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Self Service Portal Sick Leave Tracking Tax Compliance Time Off Management Time Off Requests Timesheet Management Vacation/Leave Tracking ## BrightHR Integrations Microsoft Outlook Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review ## BrightHR User Reviews ## BrightHR customer ratings - Overall rating: 4.6/5 - Total reviews: 204 ### Rating distribution - 5 stars: 153 reviews (75%) - 4 stars: 35 reviews (17%) - 3 stars: 7 reviews (3%) - 2 stars: 2 reviews (1%) - 1 star: 7 reviews (3%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.4/5 - Customer support: 4.7/5 - Functionality: 4.4/5 --- ### An Indispensable, Cost-Effective HR Asset for Our Growing Team - Overall rating: 5/5 - Reviewer: Tim P. - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As the Chief Operating Officer at Virdis Chemicals, I originally chose BrightHR looking for a simple, streamlined system to coordinate team training. It delivered on that goal amazingly, but we have since expanded our use to handle everything from company policies to employee appraisals. Every single aspect of the platform is well-designed, intuitive, and highly useful. Combined with top-tier customer service and predictable, value-packed pricing, it has become an indispensable asset to our business operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Exceptional Customer Service: The support team is second to none, consistently friendly, extremely knowledgeable, and highly helpful. Outstanding Value: The 5-year price lock perk is excellent, allowing us to add new employees without increasing our monthly rate. User-Friendly Interface: The entire platform is incredibly easy to learn, navigate, and adopt across the organization. Comprehensive Toolkit: Features extend far beyond basic tracking to include excellent policy management and employee appraisal tools. #### Cons No Major Complaints: The system meets all our current operational needs perfectly. Feature Scope: It takes a little time to explore all the available features because the platform offers so much functionality. #### Reasons for choosing BrightHR We chose BrightHR because it offered a much more straightforward, streamlined interface for coordinating our team training right out of the box. Additionally, the overall value for money was unbeatable, particularly due to the five-year price lock perk that prevents our monthly costs from increasing as we scale our workforce. Combined with their exceptionally friendly, top-tier customer service and how easy the platform is to navigate, it stood out as the most reliable and cost-effective choice for our operational needs. --- ### BrightHR experience - Overall rating: 4/5 - Reviewer: Annabelle U. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Everyone has taken to Brught very quickly and the payroll software has save us lots of time and money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy for everyone to use. Good on boarding Quick response times on the chat. Lots of reading to help with FAQ #### Cons Limitations with calendar and people being about to see others on the calendar not in their team. Unable to remove headings we do not use. #### Reasons for switching to BrightHR It was expensive and not very up to date, didn’t adapt with u. --- ### Avoid contract - VERY DISAPPOINTING - Overall rating: 1/5 - Reviewer: Natalie Y. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered VERY DISAPPOINTING #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros onboarding and introduction of the software #### Cons 1. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. #### Reasons for choosing BrightHR seemed to look user-friendly platform at first #### Vendor response Hi there, Thank you for taking the time to share your experience with us. We regret to know that you have been left with a negative impression of BrightHR, though we appreciate this opportunity to address your concerns. Please rest assured that we take all client feedback seriously, so it is our utmost priority to ensure that we work with you to set things right. We would be grateful if you could share further details with us so that we can discuss your feedback with you personally. You can do so by calling us on 0161 513 1891 and noting this review. We sincerely hope to hear from you soon. The BrightHR Team. Replied December 2025 --- ### Excellent HR and Payroll Solution with Outstanding Support - Overall rating: 5/5 - Reviewer: Sampaio M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with BrightHR has been excellent. The platform is easy to use and offers a wide range of HR resources and support. From payroll assistance and health & safety guidance to employee handbooks, templates, and training materials, everything is available in one place. The support team is knowledgeable, responsive, and always willing to help. Considering the level of service, protection, documentation, and expert guidance provided, BrightHR offers excellent value for money. It has made managing HR much simpler and gives us confidence that we are following best practices as an employer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BrightHR provides a very practical and complete HR solution. The payroll support, HR advice, health and safety guidance, employee handbook, and other documentation tools are extremely useful and help us stay compliant. The team is always quick to respond, professional, and friendly. I also really appreciate the training videos and tutorials available, which make it easy to learn how to use the platform and get the most out of all its features. #### Cons I have not experienced any significant issues with BrightHR so far. Overall, the service has been reliable and has met our needs very well. #### Reasons for choosing BrightHR Pricing, functionalities and support. I was surprised of the level of support and functionalities based on the amount I would pay for --- ### Expensive but value for money - Overall rating: 4/5 - Reviewer: Sarah B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a positive experience with Bright HR and are glad that we decided to switch our HR and payroll over. It can work out expensive but you need to weigh up the cost against the benefits. For us as a small charity, its worth it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros We love that we can hold our staff files, calendar payroll and policies in one place! It simplifies managing annual leave, appraisals, SSP etc. #### Cons System can be a bit clunky to sart and not all staff from Bright HR have a full understanding of what they are using. This makes learning a new system difficult. #### Reasons for choosing BrightHR We liked to way it looked and handled staff files, giving staff access to their own portal. --- ### Review of BrightHR - Overall rating: 4/5 - Reviewer: Siobhen B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The service has been really good overall, there is a wealth of information provided on the site, but at times I feel like I receive too many phone calls. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I find that it's great for team management and staff rosters. The e-learning section is really useful to all staff. #### Cons At times, I find it a little clunky, and making changes isn’t always as straightforward as it could be, particularly when uploading new employees. #### Reasons for switching to BrightHR The cost of the product was too high, and it didn't fit our requirements --- ### Professional and friendly - Overall rating: 5/5 - Reviewer: Allyn W. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Professional and friendly throughout, from the initial contact and enquiry through to the day to day management of our account #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Professional administration of payroll, ease of contact and prompt actioning of requests. Competitively priced and ideal for a payroll of our size. #### Cons There is nothing to dislike, communication is responsive, this is coupled with a well thought through app for ease of access and process support. #### Reasons for choosing BrightHR Professionalism, competitiveness and ease of set up and maintenance #### Reasons for switching to BrightHR Better utilisation of an external resource specialising in UK payroll administration --- ### Excellent company from start to present - Overall rating: 5/5 - Reviewer: Daniel W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with BrightHR has been genuinely excellent. The sign‑up process set the tone from the very beginning — they made us feel valued, listened to, and supported, rather than just another sale being pushed through a system. Everything was explained clearly and patiently, with real care taken to ensure we understood how the platform would work for our organisation. Since joining, that level of support hasn’t dropped. As we’ve been setting the business up on the platform, the team has consistently been on hand to help, especially when we’ve made a few user errors on our side that needed correcting. Nothing has felt like too much trouble, and every interaction has reinforced that BrightHR is invested in helping us get things right. Overall, it’s been a smooth, reassuring, and genuinely positive experience from start to finish. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing that stands out most about BrightHR is how completely it covers everything a setting like ours needs, without ever feeling complicated or overpriced. It brings all the essential HR functions into one place, giving us a system that is genuinely great value for money while still feeling polished and professional. BrightHR securely stores all our employee information, giving real confidence that sensitive data is protected and handled properly. The platform’s structure makes it easy to access what we need, when we need it, without ever compromising security. And having qualified HR professionals available at the end of a phone call is a huge advantage. It means expert guidance is always within reach, whether we’re dealing with everyday queries or more complex situations. That combination of strong technology and real human support is exactly what makes BrightHR such a reliable and reassuring system for us. #### Cons We’ve genuinely not identified any negatives at this time. BrightHR has met every expectation we had of the system, and so far there hasn’t been anything we’ve disliked or found problematic. --- ### Delivers on what they say it will do. - Overall rating: 5/5 - Reviewer: Ben D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we have been very happy with BrightHR and would recommend it to other organisations. The platform offers good value for money, is straightforward to implement and has streamlined many of our HR processes. Whilst some of the template policies require adapting before they can be adopted, they provide a solid foundation and save time compared with creating documents from scratch. The software continues to evolve, and we have found it to be a reliable and effective HR solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BrightHR has been an excellent addition to our organisation. The system is easy to use, intuitive and has helped us centralise our HR records, documents and employee information. The holiday management, document storage and e-signature features are particularly useful, and the platform has saved us a considerable amount of administrative time. Customer support has also been responsive and helpful whenever we have needed assistance. #### Cons The policy templates are a useful starting point, particularly for smaller organisations, but they are not always fully applicable to our charity and often require significant amendments to reflect our organisational needs and sector-specific requirements. It would be helpful to see more flexibility and a wider range of policies tailored to charities and not-for-profit organisations. --- ### A good solution for SME businesses - Overall rating: 4/5 - Reviewer: Sam B. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would recommend to other SME businesses. The platform is easy to use, the onboarding was smooth and the support team have been very responsive whenever needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Great onboarding and accessible and very helpful support team. Any queries have been dealt with quickly and the implementation process was straightforward from the beginning. #### Cons Some areas around time keeping are lacking features, particularly when trying to manage more complex scheduling and clocking requirements across teams. I would like to see more API features. --- Showing 1 - 10 of 204 Reviews [See All Reviews](https://www.softwareadvice.com/hr/brighthr-profile/reviews/) ## BrightHR Popular Comparisons [BambooHR vs BrightHR](https://www.softwareadvice.com/hr/bamboohr-profile/vs/brighthr/)[Rippling vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/rippling/)[Paylocity vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/web-pay/)[Paycom vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/paycom/)[Connecteam vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/connecteam/)[RUN Powered by ADP vs BrightHR](https://www.softwareadvice.com/hr/adp-run-profile/vs/brighthr/)[Paycor vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/paycor-perform/)[ADP Workforce Now vs BrightHR](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/brighthr/)[Paychex vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/paychex-flex/)[isolved vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/isolved/)[UKG Pro vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/ukg-pro/)[Cezanne HR vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/cezanne-hr/) [Compare All Alternatives](https://www.softwareadvice.com/hr/brighthr-profile/alternatives/) ## Other Top Recommended Human Resources Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3557) Recently recommended **524** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1397) Recently recommended **409** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4871) Recently recommended **351** times [TriNet HR Plus](https://www.softwareadvice.com/hr/zenefits-profile/) **4.2** (823) Recently recommended **251** times Stuck Between Options? 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