# BrightHR Software Reviews, Demo & Pricing - 2026 > Review of BrightHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/brighthr-profile --- [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / BrightHR Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/brighthr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/brighthr-profile/alternatives/) # BrightHR 2026: Benefits, Features & Pricing Wondering if BrightHR is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview BrightHR 4.6 [(183)](https://www.softwareadvice.com/hr/brighthr-profile/reviews/) Pricing Starting at £4.50 per month ### About BrightHR BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business. As a business owner, you are the HR manager, Health & Safety coordinator, payroll lead, and everything in between. That’s why we’ve brought all those essential yet time-consuming tasks together into one simple platform. But BrightHR is more than just smart software. We also provide 24/7 HR and employment law advice, unlimited document storage, payroll software and support, clocking-in and out software, health & safety tools and guidance, performance management, employee wellbeing resources, and a suite of intuitive HR apps to support your daily operations. And if you ever face an employment tribunal or Health & Safety legal challenge, our optional HR and Health & Safety insurance gives you the protection and peace of mind you need. With BrightHR, you always have support at your back. Designed to grow with your business, BrightHR is flexible enough for startups and robust enough for l... arge, expanding teams. Your pricing remains fixed for the duration of your contract, and you never pay extra for additional users - so as your business grows, your costs don’t. Wondering if BrightHR is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. ## BrightHR User Interface ## Popular BrightHR Alternatives Main Product BrightHR 4.6 [(183)](https://www.softwareadvice.com/hr/brighthr-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.40Value for money - 4.72Customer support - 4.40Functionality Pricing Starting at £4.50 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3434)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.46Value for money - 4.50Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4818)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1846)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.22Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1281)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.26Value for money - 4.34Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5270)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price ## BrightHR Pricing and Plans Starting price: £4.50 per month Free Trial Free Version Basic £4.50 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BrightHR Features - Popular features found in Human Resources Applicant Tracking Benefits Management Compensation Management Employee Management Onboarding Payroll Management Performance Management Recruitment Management Time & Attendance - More features of BrightHR Activity Dashboard Alerts/Notifications Approval Process Control Attendance Management Attendance Tracking Clock In/Out Customizable Reports Dashboard Data Import/Export Document Management Document Storage Employee Database Employee Portal Employee Profiles HR Management Leave Tracking Mobile Alerts Mobile App Online Time Clock Payroll Integration Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Self Service Portal Sick Leave Tracking Time Off Management Time Off Requests Timesheet Management Vacation/Leave Tracking ## BrightHR Integrations Microsoft Outlook Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review ## BrightHR User Reviews Overall Rating 4.6 Ratings Breakdown 5 77% 4 15% 3 4% 2 1% 1 3% Secondary Ratings Ease of Use 4.6 Value for money 4.4 Customer support 4.7 Functionality 4.4 Julie M. Verified reviewer Real Estate 11-50 employees Used weekly for free trial Review source Reviewed March 2026 New to Bright HR 4 My initial experience has been great. I had a few queries which were responded and resolved promptly. The system is fairly straight forward for non-techs like me. Looking forward to working with the team at Bright HR going forward. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: We have just started our contract with Bright HR and so far the staff have been very helpful in both on-boarding and initial online chats as I set up my team. Cons: Its early days so no great concerns, other than in terms of annual leave, the system does not allow to put in exact dates for employees on fixed term contracts. Reasons for switching to BrightHR We found the system clunky and the support poor Read More MM Martyn M. Verified reviewer Food & Beverages 201-500 employees Used daily for less than 6 months Review source Reviewed February 2026 Bright HR Review by Auriga Holdings 5 So far, as a new customer, the process has been very good. We were given access and then had a session with \[sensitive content hidden\] to understand the system, ask questions and deep dive into its features. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Nice and easy to use. The side menu and submenus are easy to navigate. The Glu E-learning will be a game-changer in our business. Cons: There isn't anything at this stage I don't like. We have only just started using the system, so we can't comment at this stage. Reasons for choosing BrightHR The main factor was the Glu E-learning. Whilst most other functions are similar to those of other systems did not offer E-learning. Vendor Response Hi Martyn, Thank you for taking the time to leave a wonderful review! At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback. We look forward to working with you for the years to come! Kind Regards, The BrightHR Team Replied February 2026 Read More JH Jackie H. Verified reviewer Publishing 11-50 employees Used monthly for less than 2 years Review source Reviewed April 2026 Responsive and reliable service - especially from \[sensitive content hidden\] 5 Positive - if things have been less positive, then contacting my account manager or other members of the team have resulted in these being rectified. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: \[sensitive content hidden\] is very responsive and very helpful. There have been several times I have contacted her for support, and she always follows up and gives reliable advice. Cons: Other HR support has been less reliable, but this has now been fixed with access to advice and more responsiveness from other advisers too. Reasons for switching to BrightHR I had previous experience with Bright HR and liked it. Read More NY Natalie Y. Verified reviewer Human Resources 2-10 employees Used monthly for less than 2 years Review source Reviewed September 2025 Avoid contract - VERY DISAPPOINTING 1 VERY DISAPPOINTING Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: onboarding and introduction of the software Cons: 1\. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. Reasons for choosing BrightHR seemed to look user-friendly platform at first Vendor Response Hi there, Thank you for taking the time to share your experience with us. We regret to know that you have been left with a negative impression of BrightHR, though we appreciate this opportunity to address your concerns. Please rest assured that we take all client feedback seriously, so it is our utmost priority to ensure that we work with you to set things right. We would be grateful if you could share further details with us so that we can discuss your feedback with you personally. You can do so by calling us on 0161 513 1891 and noting this review. We sincerely hope to hear from you soon. The BrightHR Team. Replied December 2025 Read More VA Vicki A. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for less than 6 months Review source Reviewed February 2026 A Positive Onboarding Experience with BrightHR 5 Our initial experience of BrightHR has been very positive. The platform appears well designed, practical and capable of bringing greater structure and efficiency to our HR processes. Leigh delivered a clear and well-paced onboarding session, which helped us understand the system’s core functionality and how it can best support our organisation. Her guidance gave us confidence in navigating the platform and making the most of its features. We’ve come away feeling confident in navigating the platform and clear on next steps. A great start to working together. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The system is intuitive and straightforward to navigate. Key HR processes are centralised in one place, improving visibility and consistency. The document management and employee record functions are particularly useful. The dashboard provides a clear overview, making day-to-day management more efficient. It feels like a practical solution for streamlining HR administration and supporting compliance. Cons: As new users, there is a learning curve due to the breadth of functionality available. Some features may take time to fully explore and embed into our processes. Reasons for switching to BrightHR We were already using Brightsafe and wanted to streamline the systems we are using Vendor Response Hi Vicki! Thank you for leaving us this lovely review. We sincerely appreciate your kind words, please rest assured that your feedback will be shared with the team. It is wonderful to hear that you find our system to be intuitive and straightforward but appreciate your comments around the initial learning curve of the product. It is our utmost priority to ensure that our clients know how to utilise our services to their full potential, so please don't hesitate to reach back out should you need any further support. The BrightHR Team Did you know that you could earn £500 by referring another business for our services? Here is everything you need to know: https://www.brighthr.com/refer-a-business/ Replied February 2026 Read More LP Louise P. Verified reviewer Construction 11-50 employees Used daily for less than 12 months Review source Reviewed February 2026 Great Service from Bright HR 5 Great - cannot fault the advice - platform needs a bit of work. However \[sensitive content hidden\] are an absolute asset to Bright HR do not lose them they are work their weigh in gold. As are all your HR members Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Advice given is brilliant - we have been supported so well during a lot of change and uncertainty within the company Cons: Platform is a bit clunky but we have suggested a number of ideas which are being considered. Could do with making the notification box more than 175 characters Reasons for switching to BrightHR No Support from People HR - could not reach anyone for any advice Read More CT Carly T. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed May 2026 Great system 5 BrightHR has been really easy to use and does not take much getting used to. I would recommend it for small teams who don't need the extra HR functions like rippling and automated onboarding etc. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: Its simple and easy to use. Good value for money. As I induct new employees, I find it very easy to show others how to navigate around the system. It is good for storing documents, updating information and booking holidays. The rota system is easy to use too. Cons: The functionalities are quite limited. If you are looking for a more in depth system, this is probably not the one to go with. Read More ZN Zara N. Verified reviewer Medical Practice 11-50 employees Used monthly for more than 2 years Review source Reviewed May 2026 Excellent advice and support 5 Very positive, \[sensitive content hidden\] always called me back if unavailable, advice was trust worthy, explained clearly and backed up by case notes for ease of reference. Advisor \[sensitive content hidden\] always checked I had understood the advice given, checked my letters before they were cleared to be sent to employees, this increased my trust and feelings of safety in the advice given and my actions. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: very responsive, always calls back. Detailed notes available after calls. Felt advice given was clear, supportive and backed by experts. Cons: Letters and forms not always easy to find and or to know which paragraphs in a template to edit. Sometimes calls to an advisor were picked up by IT support rather than the advisor or a front desk which seemed a bit odd. Read More FL Fenna L. Verified reviewer Hospitality Self-Employed Used monthly for more than 2 years Review source Reviewed May 2026 Learning how it all works 4 Helpful at responding to issues with learning the computer system, and practicing test employees in order to prepare and be efficient in the future Ratings Breakdown 2 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: Left leaving more clear on how to navigate the computer system, having a teams call helped to go through it and get use to the different sections by doing a test run Cons: The computer system takes time to familiarise and can be time consuming, if someone hadn't gone through with me I would have found it daunting to figure out by myself Read More DP Deividas P. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used weekly for less than 12 months Review source Reviewed April 2026 Review - Synergy 5 Good experience, good overall support. Account manager helpful and answered all the questions required. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy user interface, good support. Holiday tracker and good to use for all the staff. No issues overall. Cons: Rotas are very limited in terms of timings. Timings are must and cannot just select as full day in. Currently having to use Excel sheet for our rotas due to difficulty selecting everyone and long term planning. Read More Showing 1 - 10 of 183 Reviews [See All Reviews](https://www.softwareadvice.com/hr/brighthr-profile/reviews/) ## BrightHR Popular Comparisons [BambooHR vs BrightHR](https://www.softwareadvice.com/hr/bamboohr-profile/vs/brighthr/)[Rippling vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/rippling/)[Paylocity vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/web-pay/)[Paycom vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/paycom/)[Connecteam vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/connecteam/)[RUN Powered by ADP vs BrightHR](https://www.softwareadvice.com/hr/adp-run-profile/vs/brighthr/)[Paycor vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/paycor-perform/)[ADP Workforce Now vs BrightHR](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/brighthr/)[Paychex Flex vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/paychex-flex/)[isolved vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/isolved/)[UKG Pro vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/ukg-pro/)[Dayforce HCM vs BrightHR](https://www.softwareadvice.com/compare/4592-Dayforce-HCM/vs/42852-brighthr/)[Cezanne HR vs BrightHR](https://www.softwareadvice.com/hr/brighthr-profile/vs/cezanne-hr/) [Compare All Alternatives](https://www.softwareadvice.com/hr/brighthr-profile/alternatives/) ## Other Top Recommended Human Resources Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3434) Recently recommended **473** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1281) Recently recommended **468** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4818) Recently recommended **467** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1846) Recently recommended **408** times Stuck Between Options? 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