What is BrightHR?

BrightHR is a cloud-based HR management solution suitable for small to midsize businesses. The platform provides a dashboard that helps businesses manage employee holidays, attendance, leave, shifts and documents.

Primary features of BrightHR include document-scanning via mobile devices, push notifications, rota sharing, cloud storage and automatic Time Off In Lieu (TOIL) calculations. Its BrightAdvice mobile application enables users to connect with the employment law helpline. Additionally, the Bright Wellbeing & Counselling module offers a confidential advice line and counseling services for employee assistance programs.

As a BrightHR user, you get exclusive access to Blip, a free clocking in and out application that lets you track your team’s work hou...


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Supported Operating System(s):

Web browser (OS agnostic)

60 Reviews of BrightHR

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(46)

46

4 stars

(11)

11

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 60 results

February 2019

User Profile Picture

Aaron from Home From Home Créche

Verified Reviewer

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Great System

It has helped streamline or holiday system as it has often been troublesome trying to organise them around each other when you've to keep a minimum number of staff

Pros

It keeps all of the information in an easy to use space and helps reduce the amount of paper needed for records. The leave request system is great and being able to notify staff when you've uploaded documents removes the hassle of ensuring everyone receives the information.

Cons

The rota system is a little clunky. It would be great if you could copy a previous published rota or have some way to save the shift times so as you don't have to enter the start and finish time for each staff member on every day. You should also be able to change staff between fixed and variable shifts.

Response from Bright HR

Replied November 2020

Thank you for your review! We're always looking at how we can improve what we do so keep an eye out for updates to the rota.

July 2020

jenny from Target Trees

Company Size: 2-10 employees

Industry: Airlines/Aviation

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Review after help given.

Great, clear, help when needed, the team have all set themselves up without any dramas and now using daily. Also really handy with the absent request which comes through on my email. Just a lot smoother running.

Pros

The easiness of setting it up and that I can monitor all of the teams clocking in and out. This has helped immensely in making sure we are all on time and what happens when there is an over run.

Cons

Getting used to it, Ive signed up to the seminars as I don't feel like I am using it to its full potential. In the first form, I could not find our "industry" and have clicked the top one. We work in Arboriculture (trees).

Reasons for Choosing BrightHR

Came as a package when we signed up to Peninsular.

Response from Bright HR

Replied July 2020

Thank you for your review. Great to hear this is something you're now using daily within your business!

July 2019

Joanne from Fonthill lodge childcare

Company Size: 51-200 employees

Industry: Primary/Secondary Education

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

4.0

Functionality

1.0

July 2019

Move from HR Online

We have requested to cancel our contract and go back to HR online which we felt was a much better platform for our needs.

Pros

Nothing. There is nothig that me or any of my 75 employees like about this app

Cons

Everything - there is much less functionalitiy than we had with HR Online and this is supposed to be an 'upgrade' • User interface is complicated and too many clicks needed. • TOIL must be logged by Managers and not employees. • Approval notifications can only be ‘all’ or ‘no one’. • The notes section is not as detailed & does not retain historical information. • The Managers cant see the notes. • The salary section does not retain historical information. • The roster is time-consuming and cumbersome. • The reports are not as concise as they were and we have less options. • Leave requests do not seem to take account of the weekends or public holidays as they did on HR Online. • The app is not downloadable on ALL android phones.

Response from Bright HR

Replied November 2020

Sorry to hear this. We've contacted you directly to get this resolved.

July 2020

Kevin from Fox group

Company Size: 11-50 employees

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

Great Support

If your stuck on anything or unsure how to operate it, the Bright HR team are always on hand to take your call to support you. They are always happy to talk to you, it feels personal.

Pros

its very easy to use, and the dashboard helps you navigate through the platform

Cons

All the features are easy to use and keeps all holidays etc all in one place

Response from Bright HR

Replied July 2020

Thank you for taking the time to post your review! Great to hear this wonderful feedback.

March 2020

Courtney from Brightgreen Plastics Limited

Company Size: 51-200 employees

Industry: Plastics

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Getting Started with the System

So far we have just set up the system and are to see how it goes but we already would say our experience has been easy and run very smoothly. We have had the support in setting up over 100 workers and also some great training and support from [SENSITIVE CONTENT HIDDEN] in how the system works etc.

Pros

What we like most about this system since using it is how easy it is to use. It puts everything we need in one place and helps us track a lot easier.

Cons

Nothing at the minute as we have only just set up.

Reasons for Choosing BrightHR

We chose BrightHR as the demo we received looked simple and easy to use. It also had everything we needed as a business to make it easier for our managers and HR department.

Response from Bright HR

Replied July 2020

Thank you for your review! Lovely to hear what a great start you've had with the BrightHR software.