What is CIPHR?

CIPHR is a cloud-based human resource management solution that helps businesses across various industry verticals manage daily HR processes. It combines multiple HR functions like storing employee data, payroll, recruitment and attendance records.

Using CIPHR’s applicant tracking system, managers can track vacancies and any applicants from application receipt to offer of employment. CIPHR also handles onboarding in order to get new hires up to speed and to track necessary documentation.

CIPHR helps maintain private records of individual employees, where organizations can keep track of personal information, job and pay slips, training, absences and more. CIPHR includes a Restful API which allows data to be exchanged, within the confines of securi...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

19 Reviews of CIPHR

Average User Ratings

Overall

4.16 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(12)

12

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

December 2015

Claire

Industry: Market Research

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

December 2015

Simply, Easy to Use System

As rapidly growing company we recognised that using Excel documents and paper was not sustainable. We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us. We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make changes to their records. All in all a brilliant system and is valued by those that use it!

Pros

Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible. The on-boarding functionality that we have recently launched for all new joiners have proved to be incredibly valuable and really helping to start their journey with us once they have have been recruited. System is super easy to use and if you are looking to have a system that when pulled out of the box can do everything you need it to but can be customised as and when you need then look no further.

Cons

Reporting can be complicated if you aren't an Excel whizz but the training that is offered can help minimise this.

Response from CIPHR

Replied January 2016

Thanks for your review Claire, it's great to hear your thoughts and that CIPHR's having such a positive impact within Zoopla! The CIPHR team

November 2018

Anne from The UK GTC

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

November 2018

Everything seems to be an Extra cost

Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules. We found the initial training and implementation rushed and not overly user friendly. If this is your first HR Management system ensure you do your research very thoroughly.

Pros

From the sales talk everything looked perfect. It was only when it came to the post implementation stage that we realised what wasn't included or was an additional cost. This has limited our use of the system. Help desk are generally good and supportive although a little slow on responding with a final solution.

Cons

The costs as everything seems to be an additional module with an extra cost. Not a great experience with 2 different account managers

Response from CIPHR

Replied November 2018

Thank you for taking the time to leave a review. We're sorry to hear that you have concerns about the costings for additional products and, having spoken to your Account Manager, we understand that you are currently in dialogue regarding this. Due to internal promotions and role changes it is sometimes unavoidable that a new Account Manager is assigned to a customer. We're committed to providing the best possible service to our customers, therefore please feel free to get in touch should you wish to discuss further.

December 2015

Nettie from Previously Aetna Global Benefits

Industry: Insurance

Time Used: More than 2 years


Ease-of-use

4.5

Customer support

4.5

Functionality

3.0

December 2015

User friendly HR system, strong customer service and support.

Pros

User friendly system, adaptable and can grow/ develop with the business. Ideal for businesses that may not have the IT infrastructure in place and who would require Computers in Personnel to host the system.

Cons

I think it would always be the cost, even if it's competitively priced!

May 2018

Nick from Warrington College

Company Size: 201-500 employees

Industry: Primary/Secondary Education

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Functionality

4.0

May 2018

Nice end user interface, but VERY slow HR management interface

Nice. But expensive and slow.

Pros

End users lover it. Browser based, cloud based. Access on or off site. Access on mobile devices. Very easy to use.

Cons

Slow. HR have to access via a remote desktop connection to a CIPHR data centre machine which runs very slowly. You have to wait for screens to refresh. Think modem days! :)

December 2015

Mike from Walsall Housing Group

Industry: Philanthropy

Time Used: More than 2 years


Ease-of-use

4.0

Customer support

5.0

Functionality

4.5

December 2015

CiPHR - 'Does what it says on the tin'

Pros

It provides a great system for our needs. It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.

Cons

Can take a little time to understand how the system drives data, if you are not a database person, but once you master this the rest is all easy from there. Has streamlined our processes and led to us achieving self service in no time at all.