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Supported Operating System(s):
Web browser (OS agnostic), Windows 8What is ClockOn?
ClockOn is a cloud-based suite of applications, including time and attendance tracking, employee scheduling and payroll management. The solution can also be installed on-premise to cater to the needs of small companies as well as enterprise-level organizations.
ClockOn provides finger scanners feature to track employee time and protect them against potential identity theft. Employees can also access their information and history using mobile phones. It also provides rostering functionality that helps users to modify labor shifts with a drag-and-drop interface. The solution has roster templates that can be customized on the basis of location, department and event.
ClockOn offers a payroll module that enables users to apply rules for pay rate and a...
16 Reviews of ClockOn
Average User Ratings
Overall
4.25 / 5 stars
Ease-of-use
4.0
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
September 2019
Sue from Classic Body Works
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
You get to talk to a real person
I did not want to go with a big name company so I contacted Clock on back in March April in preparation for the one touch. I can honestly say they have been great .Easy to deal with honest, direct and nothing has been an issue. I would highly recommend them.
Pros
If i have an issue it is a small enough company where I get to talk to a real person who actually cares and is really helpful. Its an easy package to use.
Cons
there nothing that I can say that is negative about this package
Reasons for Choosing ClockOn
The first time I called I got straight through to a real person here in Australia who then spoke to me for ages answering all my questions. They then gave me time to have a look and think about it and arranged a time to call back. Loved it from the first call.
August 2019
George from Your Pharmacy Management
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
August 2019
After 3 year usage
Moderate experience. Pros equal Cons. improving its spead will definitely makes a whole difference
Pros
Reporting system is good also rostering is somehow easy to use
Cons
The loading time is sometimes long. As cloud base data it takes ages to load timesheets and clockon people
Reasons for Choosing ClockOn
Seemed cheaper at the begining but now nearly the same cost
August 2019
Tania & Lee from Elite Cabinetmaker
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
August 2019
Paid for data entry and a training
None the experience was terrible I would not recommend this to anyone.
Pros
I did not like it ..it was not user friendly at all
Cons
the customer service was garbage considering I paid for data entry and a first time run through training. Each day I tried to contact I had to wait for an email response 24 hrs later. I nor my business have time for waiting for support. We decided to run Clock on at a loss expense and moved on to MYOB and wished I had of used it first the support is first hand and no double entry, user friendly too.
Response from ClockOn
Replied October 2019
Thank you for taking the time to give your honest feedback. ClockOn is a powerful product and does come with some complexity, particularly in the setup phase. We do try our best to make it a smooth experience for all customers. Whilst you did pay for training and setup ($95) you were running the free version of our software which does not include ongoing phone and email support. I'm sorry if this wasn't adequately communicated to you. Thank you again for the feedback.
August 2019
lynette from Manoah Homes
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2019
My review
Pros
Ease of knowing that all leave, overtime, deductions etc are always correct
Cons
The roster making is sometimes a bit tricky
August 2019
Leanne from Hospitality
Company Size: 51-200 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
Clock on - YES we did
The costing of rosters prior to them being worked provides us with great visibility and allows planning around this to ensure wages stay within acceptable levels of ratio to sales.
Pros
it is a one stop solution to ALL payroll matters - from setting and costing rosters, to capturing actual times worked by who, and then easily sorting the payroll calculations and required reporting. All in one place - simple.
Cons
The latest updates for STP reporting, do not provide any reports to verify what has been reported and received by the ATO and there is no visibility on the ATO end either. Possibly a design fault at the ATO end, but IF Clock On could provide some reporting from their end, that'd make the whole thing very complete.
