Had several issues at first but customer support is pretty good about responding
Value for Money
Faster payroll and greater customization
Customization. Great Customer support. Fast payroll (once you figure out how to use the filters and save preferences, its a breeze). It took me awhile to get the promised "5 minute payroll", but their customer support helped me work through some issues and bugs and now it is runner very smoothly. I suggest reading their articles on how to use the features and then if you cant find what you need there, hop on the chat and talk to the support staff, he is very helpful and usually understands the problem. I asked for an improvement on the dynamic report and they worked to implement my idea. That gave me a lot of faith in the company.
We still have some issues with mobile clockins. Some users get a lot of errors, however, i think this could be issues with their devices as several other users do not have issues at all. There have been a few bugs, however, such as geo-fencing errors. I hope to move to bio-metric clockins to avoid these issues. The program is not super user friendly if you don't understand computers. Its not impossibly so, but if you don't have patience and a willingness to work through it, this program can be frustrating. So its not for everyone, but i would recommend it highly.