ClockIt software


62 reviews(4.5/5)
62 reviews(4.5/5)

ClockIt is a cloud-based time and attendance solution suitable for small and midsize businesses in all industries. Key features include time and attendance tracking, leave management, reporting, route planning and real-time employee tracking.  

The ClockIt mobile app supports GPS tracking of employees. Planned routes can be assigned to individual employees, and Google Maps integration enables employees to check in at specific locations. Time and attendance can be monitored using desktop devices, the mobile app, or various biometric devices, such as thumbprint readers.

Support tickets are accessible to entire teams from a single dashboard so that all employees can assist with issue resolution. Group and employee permissions come pre-configured. A centralized search feature allows managers to search all employee data from one location.

The ClockIt app is compatible with Android phones. Online support and training videos are available. Pricing is subscription based and varies depending on the number of users.

Supported Operating System(s):
Mac OS , Linux , Web browser (OS agnostic) , Windows 10

62 Reviews of ClockIt

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  • Stuart from Francisco Gil Professional Medical Co.

    Number of employees: 2-10 employees

    June 2018

    Had several issues at first but customer support is pretty good about responding

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Faster payroll and greater customization

    Pros

    Customization. Great Customer support. Fast payroll (once you figure out how to use the filters and save preferences, its a breeze). It took me awhile to get the promised "5 minute payroll", but their customer support helped me work through some issues and bugs and now it is runner very smoothly. I suggest reading their articles on how to use the features and then if you cant find what you need there, hop on the chat and talk to the support staff, he is very helpful and usually understands the problem. I asked for an improvement on the dynamic report and they worked to implement my idea. That gave me a lot of faith in the company.

    Cons

    We still have some issues with mobile clockins. Some users get a lot of errors, however, i think this could be issues with their devices as several other users do not have issues at all. There have been a few bugs, however, such as geo-fencing errors. I hope to move to bio-metric clockins to avoid these issues. The program is not super user friendly if you don't understand computers. Its not impossibly so, but if you don't have patience and a willingness to work through it, this program can be frustrating. So its not for everyone, but i would recommend it highly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TECSOL Software, TECSOL Software Pvt Ltd

    June 2018

    Your feedback is appreciated :-) Can you tell us the one part that you feel like is very complex? We would love to improve on this.

  • devorah from eye clinic, dr. kalish

    June 2018

    it is easy to punch in and out for work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    it is easy to review my workers' hours, easy for everyone to punch in and out and make corrections as needed.

    Cons

    i still need to figure out how to print up monthly report of everyone's hours to send to payroll. some of the users do not have enough room to download app on their phones.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TECSOL Software, TECSOL Software Pvt Ltd

    June 2018

    Hey, You asked and we had to do something about this. Check out our new reporting engine. http://help.clockit.io/reports/attendance-reports Thanks.

  • Ayham from Diverse

    Number of employees: 11-50 employees

    June 2018

    Interesting App, needs more devlopment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Attendance Management.

    Pros

    brilliant interface, flexible platform, great in attendance management, easy to use, perfect permissions control.

    Cons

    this was designed for small companies, Very weak electronic forms, No forms auto fill, other apps are much more established in documenting the HR Records, No electronic Signatures, No flexibility in calculating the Leaves as per companies needs (example: no possibilities for calendar days leave calculation, only working days). No multi layers reporting (only one manager), No multiple approvals available (only the reported manager can approve). the approvals are not properly reflected with signatures on the final created form.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brianna from Prosperity Primary Care

    June 2018

    Accurate and fairly intuitive. Great option for online clock-in software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    When we started as a small office, we needed a simple solution to keep track of employee time. ClockIt has made employee time keeping easy, and has helped the payroll process immensely.

    Pros

    The interface is attractive and easy to learn. We needed a good option for an online clock-in system for our small office, and this is by far the best.

    Cons

    The time correction request system is a little clunky. It is difficult to understand, and as an administrator it doesn't seem to be possible to submit a correction for an employee without him/her requesting it first.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tim from Qwertee

    Number of employees: 11-50 employees

    June 2018

    Great features, simple interface.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Accurately capture and record employee hours

    Pros

    Kiosk App provides a central locations for all employee's to clock in on one device. Individual log ins to the web portal allow employee's to check their own hours for accuracy and request any corrections if there are mistakes.

    Cons

    The app allows you to double press the punch in/out button. Meaning you can accidentally clock in and out within a second so the app registers you as clocked out when you're actually working. You can only make one time correction for a day. If more corrections are required for that day, the initial correction needs to be deleted which also causes data loss.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rajeswaran from Shoubii Consulting Inc

    Number of employees: 11-50 employees

    June 2018

    Nice & easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Daily digest email on the time performance of the team. It gives me an idea on how the team is working even though I am not in site

    Cons

    The team is finding it difficult to log their leave in the tool. So far we have not been using this feature

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ashley from Workright, LLC

    June 2018

    Once you learn, it's priceless

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I like that I can monitor my employees' hours whenever I want. I like that the software is low-cost and the customer service is top-notch.

    Pros

    I love that I can have employees clock-in information easily available online constantly for a great price (or free!!).

    Cons

    I don't like how long it took me to figure it all out or the format in which I get the hours. I still ahve to do my own calculations and that's a pain.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TECSOL Software, TECSOL Software Pvt Ltd

    June 2018

    Hey, We just launched our new reporting format. Let me know if this solves your issue :-) http://help.clockit.io/reports/attendance-reports

  • Andrew from ADL Game Studio

    June 2018

    It has been a good one so far.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that the software integrates with Slack very well and it gives me daily reports on the employeers.

    Cons

    I don't like the fact that it is so dependable from slack or even its own website to punch in or punch out. If it had an app or something it would be much easier.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TECSOL Software, TECSOL Software Pvt Ltd

    June 2018

    Hey, We have 5 ways in which you can register a punch. Web, Mobile, Kiosk, Slack and Biometric. Let me know if you need help with this. Would be happy to have a call with you.

  • Katherine from NYC PAIN SPECIALISTS

    June 2018

    straight forward

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that I can set the clockin to only be used with the IP address I set. And that my users can request time off .

    Cons

    Its a little confusing with setting up different users and time templates. The date set up is D/M/YEAR. And I'm use to M/D/Y so whenever I set up a new user I mess that part up.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TECSOL Software, TECSOL Software Pvt Ltd

    June 2018

    Hey, You can set the date format to M/D/Y. You can change these settings from the site settings :-) Thanks.

  • Shane from Genuine Solar

    June 2018

    We love it because it is simple and performs exactly the function desired

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that it doesn't force me to use another CRM. I just needed a clock in out option and this is perfect.

    Cons

    no negatives I've experienced. At first it was difficult to see a quick view of hours worked in a week or month. If I had one suggestion, it would be to make it more readily available to pull that quick report on hours logged by the team. It might be there, but I can't find it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TECSOL Software, TECSOL Software Pvt Ltd

    June 2018

    You asked and we had to do something about it. Check out our new feature :-) http://help.clockit.io/reports/attendance- reports

  • Jennifer from Beaumont Hospitality

    June 2018

    Simple to use. Easy to understand.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very specific and reports are easy to run. The interface is also simple to understand. They perform updates often, which is a sign to me that they are trying to improve.

    Cons

    Clock-in and out takes longer for the no-so-computer-savvy. I wish that there were more custom reports.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TECSOL Software, TECSOL Software Pvt Ltd

    June 2018

    You asked for reports and here it is :-) http://help.clockit.io/reports/attendance-reports

  • Kim from TSRA

    June 2018

    ClockIt Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy on and off.
    Suggestion, can you make the clock round up and down, ie, 10:02 would be 10:00 ...10:03 would be 10:05 and so on?

    Cons

    Good

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TECSOL Software, TECSOL Software Pvt Ltd

    June 2018

    Lets see how we can accommodate this request.

  • Kingsley from NBT ASIA PTE LTD

    Number of employees: 2-10 employees

    June 2018

    Good affordable cloud software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SAVE TIME!

    Pros

    Calculation of time-in and time-out and auto tabulating a report for the total worked hours. Capturing the photo while punching in is also a good feature too.

    Cons

    Lacks certain feature such as in the leave entitlement section such as public holiday not accounted as a valid reason for absence.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • HILLARY from VIBRANT VILLAGE FOUNDATION- KENYA

    Number of employees: 51-200 employees

    June 2018

    ClockIt has been good in time management for my staff. Easy to operate and adapt to

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease in tracking team attendance to work and working hours

    Pros

    Photo capture functionality for punch in verification; daily email updates on team performance; low data use

    Cons

    Offline functionality isn't possible. Some of our sites have poor internet connection hence at times we are forced to revert to manual means; Also, is it possible for register of finger prints through the kiosk app for android?

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Melissa from Queen Bs Cleaning

    Number of employees: 2-10 employees

    June 2018

    Good product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cheap, easy to clock in and out and to review reports

    Pros

    The software has a great report feature. It is easy to run and to get only the data that I need. The price can't be beat, free for up to 3 users!

    Cons

    Editing punches is a little bit tricky and requires multiple steps to figure out. Once you do get it figured out it ain't too bad.The mobile app could use some improvement.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kenny from RetailYouUP Inc.

    Number of employees: 11-50 employees

    June 2018

    My experience in clockit was amazing because it helps us a lot with team's attendance management!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like the most with Clockit is its integration features with other apps such as Slack. Also, Clockit has a very responsive customer support which helps us resolve issues right away!

    Cons

    As for now, Clockit does not have any features that we do not like. We really are satisfied with this attendance management platform. For suggestion, develop more awesome features!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TECSOL Software, TECSOL Software Pvt Ltd

    June 2018

    We have an awesome feature for you. http://help.clockit.io/reports/attendance-reports

  • Felipe from Elastic Band Co.

    June 2018

    Great for time-keeping

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use we have a few employees and none of them have any trouble clocking in and our using the app. The Geo-fencing feature is especially useful.

    Cons

    No integration with Gusto we love ClockIt, but may be switching to another service soon, since it does not have an integration with Gusto.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gaurav from R'Concepts

    June 2018

    Great Customer Service Experience however the product is a little complex and can be made simpler

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Dashboards were excellent but must say the Customer Service provided by Basil was the best.
    Kiosk interface was good (sometimes Laggy but good)

    Cons

    Editing Employee times when the time needs to be changed

    Reports to look at the in and out times for the agents

    We were testing the product as we consult to other companies where simplicity was the biggest requirement and products like Tanda.Co and Homebase had simpler interfaces

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dan from Golden Boys Painting and Staining

    June 2018

    Not what we had hoped

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    As a painting company, our location for work changes daily and the GPS software was what attracted us to the software in the first place. I think you had the right idea but the execution was not there

    Cons

    The GPS would not always work and so it made questions about the integrity of the program as a hole. Also there were times the guys forgot to check in so when the GPS did not work, we had no reliability to challenge them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Carlos from Elastic Band Co.

    June 2018

    I started using clock it to manage my small team of employee's time sheets.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that it the app is intuitive and connected to the site. It's very simple to use and the geotagging on punches helps mitigate time-theft.

    Cons

    Some of the charts offer too much extraneous data. The back end could be streamlined or made a little more user-friendly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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