ClockShark

RATING:

4.7

(1884)

About ClockShark

ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling, emailed alerts, kiosk time clock and more. ClockShark offers mobile applications for iOS and Android devices that allow field workers to keep track of their schedules, clock in and out and attach photos and files for specific jobs directly to timesheets. Managers can also monitor their employees' locations and get real-time status updates of a particular job. Additionally, ClockShark features job costing functionalities and also helps users to maintain and manage audit logs and timesheet edits. It supports integration with various payroll a...

ClockShark Pricing

Each plan provides access for 1 admin with additional seats available for purchase.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

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ClockShark Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ClockShark

1 - 5 of 1,884 Reviews

Carla

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2022

Well Thought Out Product

User Profile

Jan

Verified reviewer

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Great product, great service!

More accurate time tracking may have saved us money, but the main benefit stems from employees getting sloppier on keeping a hand-written time card. Now I don't have to keep my own record, re-create times, check their math, question their times, or manually input time into Quickbooks.

PROS

Where do I start? It allows us to track our employees' time to the minute, GPS tracking to verify employee times is great, the app is easy for them to use, it integrates with Quickbooks, and the service is above par. I can shoot any question over to them via chat, and they are always prompt, friendly, and helpful in guiding me to a fix. We've used other clock-in systems in the past, but this one is the best we've used.

CONS

Two or three times over the year we've been using the software, the crew has had an app glitch where they haven't been able to clock out or clock back in, but that's only 3 instances out of at least 600 clock-ins. It may have been due to reception/data issues, and they could still put in 'notes' stating when they took lunch or clocked in or out.

Marla

Verified reviewer

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Best App to save Time & maximise profits!!!!

First thing first-Cost, especially when companies allocate budgets for software. This is very affordable and more advanced that the regular apps/machines as the info generated is realistic & accurate especially with the GPS tool & "Geo-Fencing" abilities.

PROS

First of all, the set up and training was super easy!!! I love that it can be used via both web & cell phones. This app tracks employees far beyond time-in and time-out. It also allows you to follow the total hours taken when completing tasks/projects with no hassle. The jobs, tasks and employees were all easily added and the reports are also the best and precise on hours for projects and employees. I am over the top satisfied that we have switched to ClockShark!!!

CONS

So far, ClockShark actually meets our requirements at our company but if I had to pin point any additional wants, I would like further accounting systems to be linked to this one to create more expansive reports. Other than that, this is great for any company!!!

Reasons for switching to ClockShark

My company is finally able to obtain detailed manpower hours and job cost report for each separate job. There is more accuracy of data in a shorter period of time thus maximizing overall profits! The workers are more efficient and punctuality and regularity has been taken more seriously due to the "Geo-fencing" features. Our employees are thrilled that that they get lunch break reminders!! Its the "ease of mind" feeling you get as an employer when dealing with lots of manpower at different projects & contracts.

Toni

Construction, 11-50 employees

Used daily for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2021

Terrible!

This application just did not work for us. It might work for a small service industry such as an HVAC or Plumbing company that doesn't do Prevailing Wage rates, but even then, the GPS is not reliable. We ran as fast as we could away from this application when our 1 year contract was up.

PROS

The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.

CONS

There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.

Vendor Response

Hi Toni, thanks for your feedback and sorry to hear that ClockShark was not a good fit for your company. I've reviewed your account and the history of communications with the support team and your account rep. It seems that there were indeed some features that were particularly important to your company, that we did not have. I understand why this would be frustrating. As the CEO here, I'd like to go on the record though to state that as far as I can tell, nobody on our team failed to reply to you at any point and I do find extensive conversation history where our team worked closely with you to do our best to explain how things work, what the possibilities are, and confirm that we'd pass along your feature requests for consideration by the product team for possible future implementation. We wish we could build every feature every customer wants, we truly do. Unfortunately it's not possible. Regardless, I apologize for anything we did to cause you to feel bad about the experience.

Replied February 2021

Robert

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2023

Nice

PROS

Time tracking and Goe fencing. Nice features

CONS

Converting hours to invoice. Also converting quotes to invoice via mobile devices

Reason for choosing ClockShark

Too complicated for my guys in the field and we're just starting their mobile clocking.

Reasons for switching to ClockShark

Streets would not work at times

Vendor Response

Hi, Robert! Thank you for the review. We'd like to learn more about what issues you're experiencing when using our quotes and invoice feature. Our customer support team may be able to help! Please contact them at hello@clockshark.com.

Replied June 2023