Deluxe Payroll and HR

RATING:

4.4

(103)

About Deluxe Payroll and HR

Deluxe's online payroll solution provides your business with comprehensive, full-service payroll and HR solutions with dedicated customer service.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Deluxe Payroll and HR Pricing

Free trial: 

Not Available

Free version: 

Not Available

Modern HRIS
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Deluxe Payroll and HR Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Deluxe Payroll and HR

1 - 5 of 103 Reviews

Anonymous

2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Payroll Processing Made Easy for Small Businesses

My overall experience has been great! The customer service folks are very responsive. This software meets our needs and is very easy to use.

PROS

If you are a small business and are looking for a simple solution to your payroll processing, Deluxe Payroll and HR is your solution. This software is so easy to use and very inexpensive. There are only 10 employees at my company. I can process my semi-monthly payroll in 5-15 minutes each time. I have a template where I enter the current hours or simply pay the regular salary to salaried employees. Then you review and submit. It's so easy! As soon as you submit your payroll, your reports are available immediately. Deluxe files all the reports for us electronically.

CONS

This software may not be as robust as others when it comes to integration with other software programs. I have never really investigated to find out because my company is so small, and we don't really have the need for such integrations. I do have to upload my 401k transactions to another website manually, but that doesn't take long to do at all. The reports I need to do so are in Deluxe Payroll.

Reason for choosing Deluxe Payroll and HR

Not Applicable

Mike

Retail, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2021

Deluxe Pay Review

This saves us the time of figuring out what needs to be sent for payroll taxes.

PROS

My salary employees have their paychecks completed in about a minute total!

CONS

There aren't many negatives for the software, the only part I am not a fan of would be the warnings I have to approve each week for employees that are paid commission not having hours submitted for their time.

Reason for choosing Deluxe Payroll and HR

Deluxe was the only option that I could pick up payroll locally in Towson Maryland without our checks being mailed to us. Deluxe has now moved their offices to Kansas so we are now looking into alternative options.

Patrick

Staffing and Recruiting, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed July 2021

Onboarding Staffing Company

We use deluxe payroll and SwipeClock to run payroll for up to 150 employees every 2 weeks. We are still hoping to automate some of the process, but we have found a way to make it work for us.

PROS

We needed this solution on a tight timeline and the initial onboarding was quick.

CONS

The software isn't intuitive and many features require Deluxe staff to set-up, which is complicated and time consuming to initiate. Onboarding customer service can be challenging to reach and coordinate with. Once on the phone, they are very helpful.

Reason for choosing Deluxe Payroll and HR

At the time of purchase, we didn't expect our company to grow at the rate it did and Deluxe seemed like a better option for a small firm. A significant portion of this decision was based on price. Workday includes features that we didn't expect needing or utilizing. In some ways, we have outgrown the user friendliness of Deluxe.

Nicole

Hospital & Health Care, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Deluxe has been the best!

Customer service is always extremely helpful.

PROS

The switch from our old company to Deluxe was seamless! The program is very user friendly.

CONS

Nothing at all. It is very easy to navigate.

Reasons for switching to Deluxe Payroll and HR

They made several mistakes. Customer service was lacking and they were expensive.

Danetta

Consumer Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Super user friendly

Our pay structure is weird since we pay for performance instead of the same hourly rate.

PROS

It is really easy to use! It is nice to have everything in one company.

CONS

I have no complaints! Super easy to set up and use!

Reasons for switching to Deluxe Payroll and HR

ADP was difficult to enter our performance pay rates.