Value for Money
When we moved to Culture Amp we had been using the same software provider for a number of years but I went in and challenged the value for money that we were getting out of it, considering the lack of ownership of the data and inability to customize reporting. We are using the data to focus in on the areas that are going to provide the greatest increase in engagement and continue using the tool to conduct pulse surveys throughout the year ( quarterly) to check in on the areas that we have focused on. We are also using it for Exit and Onboarding survey to augment those areas and house all our employee feedback in the one place
Love the analytics it provides us and the fact that it cut down out analysis time from around 1 week to a day or so so that we can get it out to the team and focus on the actions rather than the analysis. Love the text analysis and the ability to do team effectiveness and 360's as part of the platform as well. As a not for profit I also love that it provides a fantastic survey platform for a fraction of the price- very rare to find these days! I also love how it gives you the focus areas so that you can focus in on a few areas that are the most likely to increase engagement and not get bogged down in all the data!
Nothing- everything works how it should and they keep adding things based on customer feedback to make it even easier to use! The only thing I will say is that it takes a bit of time to get used to how the data displays and understand it and get the Senior Leadership teams head around it but once you get through the first survey it's great.