What is Culture Amp?

Culture Amp's Employee Effectiveness is a cloud-based 360-degree feedback management solution for managers, individuals and teams, that helps them to receive and provide feedback. The solution is designed by data scientists and organizational psychologists.

In the system, employees can identify their strengths and improvement areas through a report generated based on feedback findings. This also helps facilitators design the development plan for each employee. It helps managers to identify opportunities for their team members and highlight their improvement areas.

Culture Amp separates evaluation and feedback mechanisms that help managers to deliver insights to their employees. It also offers an interface that allows empl...


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Supported Operating System(s):

Web browser (OS agnostic)

66 Reviews of Culture Amp

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(44)

44

4 stars

(12)

12

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 66 results

April 2018

User Profile Picture

Casey from Stack Overflow

Verified Reviewer

Company Size: 201-500 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Culture Amp is an essential tool - I wouldn't be able to do my job as effectively without it.

Pros

I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company. The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders. Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.

Cons

Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.

August 2019

User Profile Picture

Nikki from Mailgun

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

One of a kind experience

Pros

As we've been going through rapid growth, we've been sourcing and implementing a variety of new technologies. Unsurprisingly, very few meet the expectations post-launch as are described during the sales-process. Culture Amp is the smile-inspiring exception. Their product is user-friendly to a point of constant surprise. And when you do find a rare bug or glitch, they are eager (and FAST!) to address the issue. Their support team is not only knowledgeable about the product but also about culture and performance as a whole. They are true thought partners - and that is nearly invaluable. They truly want to have a positive impact on the companies that use their products, and it shows every day. And the actual product is truly amazing. The ease of use for employees is exceptional - allowing them to take surveys, give feedback, and conduct reviews in a way that feels simple and drives the right level of feedback. And the tool then consolidates that feedback into VERY user-friendly analytics that can actually help my organization drive meaningful change for the future. Just a few years ago I remember dreaming about a world where I could easily map metrics around performance and engagement, forecasting attrition, impacting culture - that time is here and it's supported by Culture Amp.

Cons

The performance platform is new, so there is some work to be done to integrate that with the main platform. No major concerns, just a general knowledge that work is still being done in this area.

May 2021

George from Toronto Lands Corporation

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Truly Amazing

We've used Culture Amp for Employee Engagement, Remote Work / Returning to the Office, CEO's 360 leadership survey and CEO Performance Evaluation completed by the Board of Directors, to survey employees following the implementation of new policies to gauge understanding and any questions they may have, etc.

Pros

I've used Culture Amp in my last two organizations. Wherever I go Culture Amp comes along with me (it's a condition of my employment - LOL). Ease of use, ease of implementation, cost effective, great templates for engagement and effectiveness that are built based upon behavioural science and feedback from users, can be used internally for employees and externally for board of directors, built in analytics and reporting, and awesome customer service which is just a chat away. Culture Amp is constantly improving the platform even making available things like 1 x 1 conversations and Skills Coach to all customers.

Cons

None that come to mind. That's how much I love Culture Amp.

Response from Culture Amp

Replied June 2021

Hi George, Thank you so much for your feedback and for taking the time to post this review! We are SO humbled and proud to learn that you are such a fan of Culture Amp! It's also great to hear that you've been able to leverage the platform for so many company initiatives. We would love to make your experience even more amazing, and if there is anything you would recommend us improving, we would love to hear from you. Thanks again for your review! Best, Bailey

April 2018

Stuart from Applebum Events

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

April 2018

Great for employee surveys and real time reports that you can share

Pros

I've found it really easy to create custom surveys that I send out to the management team and temp staff we employee for events. I like the reporting feature that enables me to see how engagement in the team is tracking at a glance. It's also easy to share reports with the wider team for transparency. I find it pretty user friendly overall.

Cons

I've had a good experience so far and don't really have anything to complain about. Only thing I'd like to see at the moment is to make it easier to set up reporting permissions with other members of the team.

May 2021

Luis from ServiceNow

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

World Class Evaluation Solution

Good experience on using the results of CultureAmp to take action on insights provided by the tool.

Pros

It makes analysis of the responses evaluating emotions and qualitative and quantitative scores; the result of these evaluations and analytics allows a great analysis of different areas of the business.

Cons

Just the fact that it is more expensive than other options but it provides much more features than other commercial options.

Response from Culture Amp

Replied June 2021

Hi Luis, Thank you so much for your feedback and for taking the time to post this review! It's our customers that allow us to constantly improve the way we do business. I'm so glad you're having a positive experience and have been able to use Culture Amp to take action! We would love to make your experience even more amazing, and if there is anything you would recommend us improving, we would love to hear from you. Thanks again for your review! Best, Bailey