Culture Amp Software

Culture Amp Software

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About Culture Amp

Culture Amp's Employee Effectiveness is a cloud-based 360-degree feedback management solution for managers, individuals and teams, that helps them to receive and provide feedback. The solution is designed by data scientists and organizational psychologists. In the system, employees can identify their strengths and improvement areas through a report generated based on feedback findings. This also helps facilitators design the development plan for each employee. It helps managers to identify opportunities for their team members and highlight their improvement areas. Culture Amp separates evaluation and feedback mechanisms that help managers to deliver insights to their employees. It also offers an interface that allows employees to create and launch their own su...

Culture Amp Pricing

Three plans are available: Self-starter - for organizations with 25 to 200 employees. Standard - for organizations with 200 to 1000 employees. Enterprise - for larger organizations with over 1000 employees. Contact Culture Amp for a price quote.

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Employee feedback report

Culture Amp User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 73 reviews

User Profile

Casey

Verified reviewer

Company size: 201-500 employees

Industry: Internet

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2018

Culture Amp is an essential tool - I wouldn't be able to do my job as effectively without it.

Pros

I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company. The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders. Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.

Cons

Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.

Gustavo

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

June 2021

First time using, amazing so far

Overall the tool has been amazing from a user's perspective. I'm excited to continue to use especially now that our organization is asking for our opinions on returning to work in the office.

Pros

Culture amp is a leader in its space when it comes to employee engagement and I can see why! At this moment our organization is only using culture amp for employee engagement. So far I've noticed that (1) it's easy to get out to your employees (2) the tool is very easy to use (3) it's very appealing and looks really nice (4) Great customer support (5) easy to use for both HR managers and users.

Cons

I've heard from the HR team that at times it can be difficult to manage the system from the admin side, however, from a user's perspective - the tool has been amazing.

Reasons for switching to Culture Amp

I used Reflektive at my previous organization and I can tell that there's a big difference.

Response from Culture Amp

Hi Gustavo, Thank you so much for your feedback and for taking the time to post this review! We're so pleased to hear that Recurly is using Culture Amp for employee engagement and that you're finding the platform easy to use. We would love to make your experience even more amazing, and if there is anything you would recommend us improving, we would love to hear from you! Thanks again for your review. Best, Bailey

Replied June 2021

Mohammad

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2022

Fabulous platform that opens two-way of communication between employees and employer

Pros

The best part of Culture Amp is the part of collecting data through surveys from employees that helps the business in fixing any issues that the company faces through the feedback. The integration with Slack helps a lot by notifying all the activities. The support system is very nice and there is a lot of training available that has helped us a lot to have hands on experience before using the platform

Cons

I would say the flaw I see is the pricing structure of Culture Amp as for what it does, it is expensive. There should be new automation and integration with other third party platforms too.

Nicklas

Company size: 11-50 employees

Industry: Program Development

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

January 2022

Product seems to be still in development and customer service takes month to answer questions.

Very poor. I do not understand the high rating of the product as the tool still seems to be in development and does not justify the given price.

Pros

We chose cultureAmp because we wanted a tool that could combine the companies Goalsetting strategy and the feedback and performance measurement tools in on. Also Cultureamp provided useful resources during the conceptualization phase.

Cons

The tool was not what was sold to us. The Goalsetting section in cultureamp was unable for the team as the tables always showed the oldest goals at the top and one needed to manually filter dates to see the currently active goals which meant people were not using it. During the Setup Phase and the conduction of quarterly feedback cycles, many bugs led to us having to find workarounds (e.g. the CEO could not see his feedback as it was only visible for the user's manager, or not being able to share feedback with the recipient directly). We highlighted these topics within the first month of using the tool, however, it took the organization ~8 month to get back to us and only when we stopped paying the bills due to the underperformance.

Reasons for choosing Culture Amp

Combining feedback and goalsetting.

Reasons for switching to Culture Amp

Combining feedback and goalsetting.

Anonymous

Company size: 501-1,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

Honest review of Culture Amp

Overall Culture Amp is a good employee engagement software that can help you manage employee engagement and increase employee retention. It helps in performance management and employee development from a single platform.

Pros

Few things I like most in Culture Amp Its easy to use. It allows you to take one on one meetings. Its few features like individual development plans, surveys & feedback , and self assessment features helps to improve culture of company and increase employee retention. One more think I like about culture Amp is , it allows to customise the surveys on the basis of requirements.

Cons

Few things I like least about the software is- Lack of reporting options. And the price of Culture Amp is relatively high. It should add more features in HR analytics.

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