Employee Effectiveness software


46 reviews(5.0/5)
46 reviews(5.0/5)

Employee Effectiveness from Cluture Amp is a cloud-based 360-degree feedback management solution for managers, individuals and teams, that helps them to receive and provide feedback. The solution is designed by data scientists and organizational psychologists.

In the system, employees can identify their strengths and improvement areas through a report generated based on feedback findings. This also helps facilitators design the development plan for each employee. It helps managers to identify opportunities for their team members and highlight their improvement areas.

Employee Effectiveness separates evaluation and feedback mechanisms that help managers to deliver insights to their employees. It also offers an interface that allows employees to create and launch their own surveys. The learning development program allows users to frame coaching discussions and collaborate with team members to review feedbacks.

The solution is suitable for various industries including airlines, manufacturing, hospitality and media.

Supported Operating System(s):
Web browser (OS agnostic)

46 Reviews of Employee Effectiveness

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  • RACHEL from Diabetes NSW & ACT

    Number of employees: 51-200 employees

    September 2018

    Fantastic system!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    When we moved to Culture Amp we had been using the same software provider for a number of years but I went in and challenged the value for money that we were getting out of it, considering the lack of ownership of the data and inability to customize reporting. We are using the data to focus in on the areas that are going to provide the greatest increase in engagement and continue using the tool to conduct pulse surveys throughout the year ( quarterly) to check in on the areas that we have focused on. We are also using it for Exit and Onboarding survey to augment those areas and house all our employee feedback in the one place

    Pros

    Love the analytics it provides us and the fact that it cut down out analysis time from around 1 week to a day or so so that we can get it out to the team and focus on the actions rather than the analysis. Love the text analysis and the ability to do team effectiveness and 360's as part of the platform as well. As a not for profit I also love that it provides a fantastic survey platform for a fraction of the price- very rare to find these days! I also love how it gives you the focus areas so that you can focus in on a few areas that are the most likely to increase engagement and not get bogged down in all the data!

    Cons

    Nothing- everything works how it should and they keep adding things based on customer feedback to make it even easier to use! The only thing I will say is that it takes a bit of time to get used to how the data displays and understand it and get the Senior Leadership teams head around it but once you get through the first survey it's great.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Patrick from Hawthorn Football Club

    Number of employees: 51-200 employees

    August 2018

    Culture Amp Review - Employee Engagement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Along with the above comments the customer support was great in terms of quality and timeliness.

    Pros

    DATA! Having used Survey Monkey in the past it was great the amount of quality data that was produced and the ability to cut it across differing demographics to id any particular focus areas.
    Ability to benchmark.
    Not just getting results buy highlighting key areas to focus on in terms of Action Plans
    We are now building a strong history to ensure we keep focus.

    Cons

    I struggled from time to time with the tech but that is more about me!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • chris from Newcastle University

    July 2018

    feedback at its best

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Had this as a trial to compare 360 feedback tools. I loved it but the company went with another...shame.

    Cons

    The fact that we didn't buy it. If it was up to me I would have this installed throughout the company.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Susanna from ZeroCater

    July 2018

    Insightful, aesthetically-pleasing tool that makes engagement surveys easy to conduct and review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's an essential tool to keep a pulse on employee engagement. We've used this tool to identify the pain points our company experiences, and it helps put certain needs in higher priority to our leaders. Because of this tool, we have been able to show common themes in strengths and weaknesses our company has experienced throughout my tenure here, and action plans have been developed because of these survey results.

    Pros

    The ability to customize and personalize your company's engagement surveys, and the variety of statistics and demographics the results can be filtered by. It lets you easily pinpoint the strengths and growth areas in each demographic for department leaders to review. The feature that allows you to benchmark your results vs. companies like yours is very helpful to see where your company's results stand.

    Cons

    I like that we can compare an engagement survey's results to a previous one's, but I'd like to see a path over time. We've had over 4 engagement surveys so far, and I'd like to see how responses to questions have changed over time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Daniel from Fullstack Academy

    Number of employees: 11-50 employees

    June 2018

    Top of the line for Employee Engagement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    -Clear data on employee experience and sentiment -Actionable feedback from employees on how to improve their experience

    Pros

    Extremely clean interface - for users and administrators. Very intuitive.
    Very strong reporting toolkit - easy + efficient to slice and dive deep into the data
    Great community to be a part of - strong thought leadership in the engagement space

    Cons

    Make sure you know that the configuration, user experience and process will work for your company's desired process/flow. The configurability of the different tools is high, but it can be hard to design administrator-led assessments + processes if you have a very particular/atypical talent cycle. Do your design research first and figure out how you will implement effectively.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jenny from Apex Family Chiropractic

    June 2018

    This is must have software for companies that want to manage their employees well!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I'm extremely impressed with this software! If you're a company that really emphasizes on maintaining a great company culture for your employees, then this is the software for you! It is great to use for getting employee feedback, analyzing results and taking the correct action to more your company in the right direction.

    Cons

    This software is very beneficial for bigger companies where you have one person like a HR manager to really spend a lot of time with this software in order to make it the most beneficial to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    Easy way to gain insights into team and employee engagement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This tool is super simple and quick to get up and running with. It's so important for employee wellbeing and company culture to invest time and effort into tools like this that can capture honest feedback. This tool helps us to capture employee engagement and satisfaction. I like the reporting feature for insights.

    Cons

    It would be good if there was an easier way to analyse the qualitative comments made by employees in the reports. Apart from that I've not experienced any issues worth mentioning.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Seema from Instart Logic

    May 2018

    Excellent! Culture Amp takes the guesswork out of interpreting survey data.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of setting up the survey, and then all of the built-in analytics makes it easy to interpret and present your data. Now CultureAmp even takes your data and creates the entire powerpoint presentation for you!

    Cons

    I would love to define "Leaders" a little more specifically as "senior leadership" or "executive leadership" because people get confused, but if I change anything at all to the factor I will lose the ability to compare the factor to past surveys.
    Also, while I like the new Text Analytics function, the algorithm is off in interpreting positive and negative sentiment of a comment and from categorizing the gist of the comment. I had to re-categorize 360 comments myself because the algorithm was off quite a bit.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    April 2018

    Easy to build surveys

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    The survey templates that are offered ask all the right questions and it's easy to add in any extra custom questions.

    Cons

    I couldn't easily find a way to show the names of the respondents against their answers. I feel this could benefit the employer

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Delgado from SIDOR

    April 2018

    its a good option to organized your employess

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Better control and better organization in the company

    Pros

    Its easy to use, and customer support is amazing, it help you to organize your employees, you can design and it allow me to cross-index checking. i love because i can segment my workers

    Cons

    some reports, they are not so good, it's one of the things that I would improve, they are really improvable to be able to make better analyzes

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Melissa from Liberty Investment Properties

    April 2018

    Love this software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product is really great in that I love the ability to create my own surveys and send out to see the rest of the staff and team

    Cons

    Ultimately this product was not cost-effective for us long term, but I did love to use it in the trial.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Marie from Self

    April 2018

    Pioneer Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Really amazing program for measuring employee effectiveness and satisfaction. This software is also easy to use and learn.

    Cons

    Sometimes it can run a bit slow, but this can often be resolved with simple solutions. Would recommend this product.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Casey from Stack Overflow

    Number of employees: 201-500 employees

    April 2018

    Culture Amp is an essential tool - I wouldn't be able to do my job as effectively without it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company.

    The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders.

    Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.

    Cons

    Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Stuart from Applebum Events

    April 2018

    Great for employee surveys and real time reports that you can share

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I've found it really easy to create custom surveys that I send out to the management team and temp staff we employee for events. I like the reporting feature that enables me to see how engagement in the team is tracking at a glance. It's also easy to share reports with the wider team for transparency. I find it pretty user friendly overall.

    Cons

    I've had a good experience so far and don't really have anything to complain about. Only thing I'd like to see at the moment is to make it easier to set up reporting permissions with other members of the team.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    This product is quite brilliant!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It allows the admins, managers, and users to see where the org is and where it could be more useful to the betterment of not only its employees but also its bottom line.

    Pros

    I appreciate the questions being related to factors. It's really great to have so much at your fingertips.

    Cons

    I worry that they aren't making an effort to get other industries to use their product so they can have better baseline across industries.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jenny from InsideView

    Number of employees: 201-500 employees

    December 2017

    Culture Amp provides insights that move the culture needle

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Insight into our culture, the specific experiences of our people, a view of our managers and people (strengths/areas for improvement), an easy-to-use exit process that allows us to compare results and view trends.

    Pros

    Two years ago when we were looking for an engagement survey tool, I came across Culture Amp in a StartUP HR forum. It was recommended over and over by different people at different companies so I looked into it, along with a number of other solutions.

    Culture Amp came out on top in every comparison I did for its features, ease-of-use, domain expertise, and pricing. After we launched our first survey and shared results with our leadership team, I knew we had made the right choice. The tool is easy-to-use as an administrator and elegant/simple for end users. There are useful new features being added regularly, and every product improvement or new offering comes with strong communications backed by good science/thought leadership, and clearly having taken customer feedback into consideration.

    We now use Culture Amp for:
    -Engagement surveys
    -Manager 180 surveys/feedback
    -Individual 360s
    -Exit Processes
    (and I expect this list to continue to grow)

    The customer service is excellent with a responsive team that talks to me like a real person. We have great conversations, they get me the answers I seek, and they always appreciate my input about how to make the offerings even better.

    Our leaders and employees find value in the tool, and as an HR team, our ability to deliver insightful results to individuals and teams makes us highly impactful to our company as we all work to continue to build our great culture.

    Cons

    I find myself going to Culture Amp to do everything and everything it does not do, nor should it. I like it so much, however, that other options pale in comparison. For instance, we are developing a new performance feedback process - not a 360, not a survey, and I'd love to use Culture Amp for that purpose but it's not set up for that, especially because it isn't integrated with our HRIS.

    Each time we do a new, global survey, I need to upload our data to Culture Amp. It's not a bad process, but I'd love a more seamless option (it may be a limit of our HRIS vs. Culture Amp).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rachel from Welkin Health

    November 2017

    Easy way to make data-driven company culture decisions.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    With CultureAmp we're easily able to identify areas where we're doing well and areas that need improvement. It also allows us to breakdown our data to see if it's team/manager-specific feedback or if it's company-wide. We're able to implement culture initiatives based on real data and over time, we're able to see how our initiatives are working.

    Pros

    The template surveys and benchmarking ability makes it really easy for us to send surveys quickly and have real data against which to compare. The support team is great and quickly respond to all Qs I have had regarding survey design and analysis. The visual data breakdown (heatmaps!) makes it really easy to identify where we're excelling and in which areas we require the most work.

    Cons

    Some of the customization for Qs is a bit labor intensive, just a few extra steps that I wish were streamlined. Overall though not really that bad considering that I primarily use the template versions.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jim from California State University San Marcos

    Number of employees: 1,001-5,000 employees

    November 2017

    I use CultureAmp to assess culture and engagement, as well as onboarding of new employees.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Permitted me to measure engagement across my entire college - faculty, staff, lecturers, administrators. A great product!

    Pros

    Very easy to use, love the heatmaps that permit me to do cross-index checking. Of particular value is the fact that response demographics (e.g. gender, age, tenure, department, etc.) are pre-loaded so that respondents do not need to enter that information. I believe that also encourages them to be more transparent.

    Cons

    Literally nothing! It does take time to load the respondent demographics prior to a survey, and that must be designed up front and data entered accurately, but that enables much more power in the use of the software.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mike from Bennetts

    Number of employees: 201-500 employees

    October 2017

    Really good company to deal with and a great product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The logic behind the standard survey questions is advanced and has been well thought through, which has saved us from having to write our own from scratch.

    Cons

    The end of survey results could be better presented, and it would be helpful if all results could be automatically be exported in to a presentation.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tanya from Knewton

    September 2017

    CultureAmp is one of my favorite vendors to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer service is top notch. The product is easy to use and the reports are amazing - very insightful. Plus, our employees really trust the anonymity.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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