Employee Effectiveness from Cluture Amp is a cloud-based 360-degree feedback management solution for managers, individuals and teams, that helps them to receive and provide feedback. The solution is designed by data scientists and organizational psychologists.
In the system, employees can identify their strengths and improvement areas through a report generated based on feedback findings. This also helps facilitators design the development plan for each employee. It helps managers to identify opportunities for their team members and highlight their improvement areas.
Employee Effectiveness separates evaluation and feedback mechanisms that help managers to deliver insights to their employees. It also offers an interface that allows employees to create and launch their own surveys. The learning development program allows users to frame coaching discussions and collaborate with team members to review feedbacks.
The solution is suitable for various industries including airlines, manufacturing, hospitality and media.
chris from Newcastle University
Had this as a trial to compare 360 feedback tools. I loved it but the company went with another...shame.
The fact that we didn't buy it. If it was up to me I would have this installed throughout the company.
Susanna from ZeroCater
It's an essential tool to keep a pulse on employee engagement. We've used this tool to identify the pain points our company experiences, and it helps put certain needs in higher priority to our leaders. Because of this tool, we have been able to show common themes in strengths and weaknesses our company has experienced throughout my tenure here, and action plans have been developed because of these survey results.
The ability to customize and personalize your company's engagement surveys, and the variety of statistics and demographics the results can be filtered by. It lets you easily pinpoint the strengths and growth areas in each demographic for department leaders to review. The feature that allows you to benchmark your results vs. companies like yours is very helpful to see where your company's results stand.
I like that we can compare an engagement survey's results to a previous one's, but I'd like to see a path over time. We've had over 4 engagement surveys so far, and I'd like to see how responses to questions have changed over time.
Daniel from Fullstack Academy
Employees number: 11-50 employees
-Clear data on employee experience and sentiment
-Actionable feedback from employees on how to improve their experience
Extremely clean interface - for users and administrators. Very intuitive.
Very strong reporting toolkit - easy + efficient to slice and dive deep into the data
Great community to be a part of - strong thought leadership in the engagement space
Make sure you know that the configuration, user experience and process will work for your company's desired process/flow. The configurability of the different tools is high, but it can be hard to design administrator-led assessments + processes if you have a very particular/atypical talent cycle. Do your design research first and figure out how you will implement effectively.
Jenny from Apex Family Chiropractic
I'm extremely impressed with this software! If you're a company that really emphasizes on maintaining a great company culture for your employees, then this is the software for you! It is great to use for getting employee feedback, analyzing results and taking the correct action to more your company in the right direction.
This software is very beneficial for bigger companies where you have one person like a HR manager to really spend a lot of time with this software in order to make it the most beneficial to use.
This tool is super simple and quick to get up and running with. It's so important for employee wellbeing and company culture to invest time and effort into tools like this that can capture honest feedback. This tool helps us to capture employee engagement and satisfaction. I like the reporting feature for insights.
It would be good if there was an easier way to analyse the qualitative comments made by employees in the reports. Apart from that I've not experienced any issues worth mentioning.
Seema from Instart Logic
Ease of setting up the survey, and then all of the built-in analytics makes it easy to interpret and present your data. Now CultureAmp even takes your data and creates the entire powerpoint presentation for you!
I would love to define "Leaders" a little more specifically as "senior leadership" or "executive leadership" because people get confused, but if I change anything at all to the factor I will lose the ability to compare the factor to past surveys.
Also, while I like the new Text Analytics function, the algorithm is off in interpreting positive and negative sentiment of a comment and from categorizing the gist of the comment. I had to re-categorize 360 comments myself because the algorithm was off quite a bit.
The survey templates that are offered ask all the right questions and it's easy to add in any extra custom questions.
I couldn't easily find a way to show the names of the respondents against their answers. I feel this could benefit the employer
Delgado from SIDOR
Better control and better organization in the company
Its easy to use, and customer support is amazing, it help you to organize your employees, you can design and it allow me to cross-index checking. i love because i can segment my workers
some reports, they are not so good, it's one of the things that I would improve, they are really improvable to be able to make better analyzes
Melissa from Liberty Investment Properties
This product is really great in that I love the ability to create my own surveys and send out to see the rest of the staff and team
Ultimately this product was not cost-effective for us long term, but I did love to use it in the trial.
Marie from Self
Really amazing program for measuring employee effectiveness and satisfaction. This software is also easy to use and learn.
Sometimes it can run a bit slow, but this can often be resolved with simple solutions. Would recommend this product.
Casey from Stack Overflow
Employees number: 201-500 employees
I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company.
The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders.
Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.
Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.
Stuart from Applebum Events
I've found it really easy to create custom surveys that I send out to the management team and temp staff we employee for events. I like the reporting feature that enables me to see how engagement in the team is tracking at a glance. It's also easy to share reports with the wider team for transparency. I find it pretty user friendly overall.
I've had a good experience so far and don't really have anything to complain about. Only thing I'd like to see at the moment is to make it easier to set up reporting permissions with other members of the team.
It allows the admins, managers, and users to see where the org is and where it could be more useful to the betterment of not only its employees but also its bottom line.
I appreciate the questions being related to factors. It's really great to have so much at your fingertips.
I worry that they aren't making an effort to get other industries to use their product so they can have better baseline across industries.
Jenny from InsideView
Employees number: 201-500 employees
Insight into our culture, the specific experiences of our people, a view of our managers and people (strengths/areas for improvement), an easy-to-use exit process that allows us to compare results and view trends.
Two years ago when we were looking for an engagement survey tool, I came across Culture Amp in a StartUP HR forum. It was recommended over and over by different people at different companies so I looked into it, along with a number of other solutions.
Culture Amp came out on top in every comparison I did for its features, ease-of-use, domain expertise, and pricing. After we launched our first survey and shared results with our leadership team, I knew we had made the right choice. The tool is easy-to-use as an administrator and elegant/simple for end users. There are useful new features being added regularly, and every product improvement or new offering comes with strong communications backed by good science/thought leadership, and clearly having taken customer feedback into consideration.
We now use Culture Amp for:
-Manager 180 surveys/feedback
(and I expect this list to continue to grow)
The customer service is excellent with a responsive team that talks to me like a real person. We have great conversations, they get me the answers I seek, and they always appreciate my input about how to make the offerings even better.
Our leaders and employees find value in the tool, and as an HR team, our ability to deliver insightful results to individuals and teams makes us highly impactful to our company as we all work to continue to build our great culture.
I find myself going to Culture Amp to do everything and everything it does not do, nor should it. I like it so much, however, that other options pale in comparison. For instance, we are developing a new performance feedback process - not a 360, not a survey, and I'd love to use Culture Amp for that purpose but it's not set up for that, especially because it isn't integrated with our HRIS.
Each time we do a new, global survey, I need to upload our data to Culture Amp. It's not a bad process, but I'd love a more seamless option (it may be a limit of our HRIS vs. Culture Amp).
Rachel from Welkin Health
With CultureAmp we're easily able to identify areas where we're doing well and areas that need improvement. It also allows us to breakdown our data to see if it's team/manager-specific feedback or if it's company-wide. We're able to implement culture initiatives based on real data and over time, we're able to see how our initiatives are working.
The template surveys and benchmarking ability makes it really easy for us to send surveys quickly and have real data against which to compare. The support team is great and quickly respond to all Qs I have had regarding survey design and analysis. The visual data breakdown (heatmaps!) makes it really easy to identify where we're excelling and in which areas we require the most work.
Some of the customization for Qs is a bit labor intensive, just a few extra steps that I wish were streamlined. Overall though not really that bad considering that I primarily use the template versions.
Jim from California State University San Marcos
Employees number: 1,001-5,000 employees
Permitted me to measure engagement across my entire college - faculty, staff, lecturers, administrators. A great product!
Very easy to use, love the heatmaps that permit me to do cross-index checking. Of particular value is the fact that response demographics (e.g. gender, age, tenure, department, etc.) are pre-loaded so that respondents do not need to enter that information. I believe that also encourages them to be more transparent.
Literally nothing! It does take time to load the respondent demographics prior to a survey, and that must be designed up front and data entered accurately, but that enables much more power in the use of the software.
Mike from Bennetts
Employees number: 201-500 employees
The logic behind the standard survey questions is advanced and has been well thought through, which has saved us from having to write our own from scratch.
The end of survey results could be better presented, and it would be helpful if all results could be automatically be exported in to a presentation.
Tanya from Knewton
The customer service is top notch. The product is easy to use and the reports are amazing - very insightful. Plus, our employees really trust the anonymity.
Adriána from Spektrix
Employees number: 51-200 employees
Culture Amp is an incredibly insightful people analytics tool and I wouldn't trade it for any other. It's intuitive and user friendly and great experience for admins too! Setting up surveys is a breeze and having templates for engagement, onboarding, manager feedback and other kinds of surveys is extremely helpful so you don't have to build things from scratch. The best part is reporting - it's fascinating to go through data on your own but you get lots of support from the team at Culture Amp, too.
The team is great, going above and beyond throughout the whole onboarding process and beyond. They even send their clients a lovely surprise welcome kit!
They're super supportive and skilfully persuasive without being the least bit annoying. They really help you get the most out of the tool while understanding your needs. You get access to Academy where you can learn a lot about how to use the tool best and how to understand the data. Great resource!
We're a London based ticketing, marketing and fundraising software company of about 85 working in the arts, and cultivating our culture is our top priority as we experience fast growth. Putting people first is one of our core values, hence finding the right people analytics tool was incredibly important for us. Everyone is really happy with the tool. Green hearts on all fronts!
- friendly user interface
- quick and easy to both build and fill in
- great admin experience
- helpful survey templates
- easy employee data migration
- automated survey launch and operation
- insightful reporting
- report sharing on any level
- great onboarding experience
- awesome client support
- constant learning and development with peoplegeek community
Can't think of any really..
If you are searching for a really powerful people analytics tool and team behind that will actually help you understand your people, put results to action and lift engagement at work, Culture Amp are your guys.
The absolute only thing you need to be aware of is that data you get is fascinating but can be overwhelming so give yourself some time to digest it, go through it with other key stakeholders and think carefully about what approach you take when sharing and communicating the results to the wider team.
Allison from SEEK
The Culture Amp platform has a great user experience from survey design all the way through to completing the survey on mobile or desktop. Culture Amp are proactive in seeking feedback from us and are constantly making improvements to their product. I highly recommend Culture Amp to any organization considering running engagement and/or employee lifecycle surveys.