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Employee Navigator vs Rippling
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.9 / 5
Value for Money
4.7 / 5
4.8 / 5
Customer Support
4.6 / 5
4.8 / 5
Functionality
4.4 / 5
4.8 / 5
Last Review Written
February 12, 2025
March 20, 2025
Pros/Cons
Pros
- It is a powerful benefit administration system for an affordable price. They listen to user feedback and they are always updating and improving the system based on feedback and client needs.
- Great solution for employers who are still using paper. There is some on boarding which is helpful and the employers like the reporting.
- This is a great software. It I treated with plenty of payrolls, it works really well with carriers through integrations, and it makes for super easy employee on boarding.
Cons
- Was sold on EDI that after the fact we are told that the carriers are the ones refusing to let us use EDI. Frustrating, That feature alone would make it exponentially better.
- Too many features, which can get confusing. I always have a hard time setting up employer contribution.
- Sometimes this can be frustrating to funnel every question and issue through one person.
Pros
- I was thrilled with the ease of use. I spent more time filling out this review than I did enrolling in the benefits.
- Rippling makes dealing with employee management easy and fun. I very much enjoyed the streamlined nature of the product and how easy it is to understand.
- It is very easy to use and the features and tools it offers are superb and easily understood by the user. It is a Great product at a very decent price.
Cons
- This has ended up being about a $1200 mistake. I asked them to reimburse me the money themselves due to their error, but they told me to pound sand.
- Everything must be managed via third party apps, which add to the price. Autoapprove fails for all employees if even one person, such as a new hire, is missing any information in their profile.
- Probably more of our problem, but the birthdays are not up to date.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
192 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
