Employment Hero vs Square Payroll

RATING:

4.4

(205)

Employment Hero has 205 reviews and a rating of 4.42 / 5 stars vs Square Payroll which has 608 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (205)
4.7 (608)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 28, 2024
May 10, 2024
Pros/Cons
  • Pros

  • I found the information and the ease to use is great for me as I can see a lot of information in one place. Staff find it easy to use.
  • Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal.
  • Cons

  • The setup process has been a disappointing experience.
  • Not sure how it will scale for a larger company. The are several things that could be annoying when you have to do it for hundreds of people.
Read all user reviews
  • Pros

  • Setting up took very little time and I love that I can integrate my worker's comp using AP Intego. Customer service has been great when I've needed help.
  • Easy to use , great price ,awesome to have all information online.
  • Cons

  • Users complained they didn't receive it, making an automatic process much more laborious.
  • They lacked key functionality for a small business owner to pay himself and avoid fines and late fees on taxes. This is a product for use for retail store employees to clock in and clock out.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos