TelePayroll Software

4.40 / 5 (55)

About TelePayroll


TelePayroll is a cloud-based human resources information system (HRIS) best suited to small and midsize businesses. Key features include tools to manage payroll, HR and employee benefits.

Users can track FMLA benefits, attendance, benefits management, pay grades and company property information within a single system. Additionally, TelePayroll offers a service called No Fault Payroll. If clients make mistakes and users need to make payroll corrections, TelePayroll will not charge users for the error. Users can also manage workers' compensation, COBRA benefits and state unemployment insurance.

TelePayroll's HR module also provides users with tools for applicant tracking and enables users to keep applicants’ data and documents stored in one location. TelePayroll offers employee screening services such as background checks, Social Security number validation, address history tracking and searching a national crime database.

Support is offered via phone and email. Pricing is per month.



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Supported Operating System(s):

Web browser (OS agnostic)

55 Reviews of TelePayroll

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(29)

4 stars

(20)

3 stars

(5)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 55 reviews

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August 2018

Melissa from Killinsworth

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

August 2018

Process Driven Software

We have used Evolution for over 5 years and love it. We have several companies that have separate payroll, and it usually takes about 15 mins to process. We follow the simple process of steps that have not changed in the 5 years we have used it. A lot of other software companies make changes to their programs and the steps are all out of wack. I like the basic platform...we do not need a ton of bells and whistles for our employees to get paid so this program works for us! We also love that we don’t have to print check stubs anymore. We set up each employee with a login to view and print their stubs as they need them. We have saved a ton in just printing costs!

Pros

Functional and simple to use. Reports are clean and easy to read and customizable to the info you need.

Cons

Setting up E/D codes can get somewhat confusing. Our customer service rep helpes me set up more complex deductions.

June 2017

Claire from William Walters Co.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Everyone on your staff is wonderful to work with. They all make my job so much easier.

I find every thing to be accurate and easy.

Pros

My payrolls are on phone in. But do that twice a month. The only "software" per say that I use, are when you send secure messages such as Tax reports. Plus all other documents that have sensitive identifying numbers, such as Employee personal information (Name, Address, Social Security numbers) I have had nothing but good a good experience with ever staff member that I have worked with at Telepayroll. From the first conversation we had when we were deciding what company to go with for our payroll needs, through the full setup, and by monthly processing. They make everything as simple as can be every step of the way. I am so glad this is the company my boss and I chose for the job. Plus we truly could not have found a better company, nor a better price.
Love it, love it love it. I believe you will too if you are looking for top notch service and pricing and a great price. A service you or your employees, can use with ease and peace-of-mind. Never once have we had a problem with our Payroll Taxes, being done improperly. Which I can't say about the last company we were with. TelePayroll takes pride in customer service, and it really shows.
There is nothing else that can be said, it is all Pros from me. I have yet to find any Cons, with working with this company or any of their staff.

May 2017

Carolyn from Expert Building Maintenance

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

May 2017

I like evolution, I am happy with it

Pros

It is simple and easy to navigate and I find myself being able to add extra things like notes to simplify my life alot!

Cons

It looks simple, which can be a negative to some. Some times it appears small on some screens. The printing of a manual check doesn't work with some computers and printers which has been frustrating.

May 2017

Andrew from UHS Insurance Agency, Inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

System is fairly easy to use and maneuver around. Could always improve the overall interface

easy to use

Pros

The ability that my payroll company to just connect to it and make changes or help with anything if I ever have any problems. System is fairly easy to us and you have many different report options.

Cons

It doesn't link up with the payroll companies (telepayroll) timeclock system. You still have to download the payroll file and then import it into evolution.

Evolution is application based instead of being web base so you need to have the software installed to use it.

Software has some improvements it can work on. Can make the format and interface more simplified. Some sections are clunky and unneeded.

July 2017

Renie from Fiber Care Baths

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2017

Telepayroll is a very user friendly program to use

Pros

Program is very easy to use. I've been able to work with a couple of customer service people with good results.

Cons

Program does not allow you to build own reports easily from database. It would be nice to be able to manipulate data without having to go to IT.

November 2017

Federico from Millicom

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2017

Overall Seamless Product

Pros

I have used evolution capital management tool as an end user, and i find it is has a simple interface and a ver y user friendly environment. Vacations can be easily requested, and i love the functionality it has to create internal workflows for HR team to process ( for example, i can request employement work certificate, request income verification forms, etc)
I can also manage and approve all my direct reports vacations and schedules which i love.

Cons

I dont like the fact that the interface seems very simple. it could have a few enhancements to make it seem more modern

May 2017

Katherine from The Community Development Center, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2017

The program works and is easy to use, but the delay in saving changes could be improved.

For less cost we received all the benefits we had with another company and a closer more personalized one on one relationship with Telepayroll.

Pros

It is not over complicated, and fairly easy to navigate. The reports are intuitive and easy to customize to suit our needs.

Cons

After importing the time from our time clock we review and make changes to employee checks as necessary. Each change is saved and this save takes a quite a few seconds. Waiting to make the next required change for the next employee is frustrating.

May 2017

Linda from Sunny Hills Prosthetic Services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2017

I really do not do a lot of changes i usually ask my account person for help.

Pretty much just the basic benefits, i really do not do to much changing i only enter in payroll bi-weekly if i need any help with any features i ask my account person for help

Pros

All of the different functions, how some of the functions are easy to use, but others are a little difficult. Otherwise with little employees and only having to do payroll bi-weekly its a good software program

Cons

I don't like it when you have to do a 2nd check for someone or clear a manual check feature before next pay period, its too confusing and i usually have to ask my account person for help

May 2017

Amy from Project Angel Food

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2017

I am very satisfied with Evolution Payroll.

1. Ease of payroll processing, 2. The ability to generate reports easily, 3. Ability to search past payroll history

Pros

Our organization has been using Evolution Payroll (Telepayroll) for more than 3 years. It is easy to use for most routine payroll tasks. I particularly appreciate their customer service. Our account rep has been very responsive when we have special requests or need something explained.

Cons

I miss having a detailed user's manual for assistance with the more complex aspects of the software.

June 2017

Paul from St. Luke's Luthern Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Very thorough yet easy to use.

Time and clear reports.

Pros

That it's easy to use for anyone with very basic bookkeeping knowledge yet it gives back the information in a format a CPA could use. I also like the Help tabs and pop-ups. Clear and thorough.

Cons

Depending on the format type of customer statement you want, many times, you have to print each customer statement one at a time-repeating the format you want. Also, the email carrier you can use is limited. Maybe this has been solved on a newer version/update.

May 2017

Randy from VTP Enterprises

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Excellent payroll software. Makes processing payroll simple and easy.

Pros

Web-based and very intuitive. By looking at the screen and reading the options you can easily figure out where to go and what to do.

Cons

It needs a function for processing termination checks remotely. I have to switch to the classic version to print checks remotely.

May 2017

Kevin from KB Delta

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

We have been using evolution for a few years and love it!

Pros