TelePayroll Software


TelePayroll is a cloud-based human resources information system (HRIS) best suited to small and midsize businesses. Key features include tools to manage payroll, HR and employee benefits.

Users can track FMLA benefits, attendance, benefits management, pay grades and company property information within a single system. Additionally, TelePayroll offers a service called No Fault Payroll. If clients make mistakes and users need to make payroll corrections, TelePayroll will not charge users for the error. Users can also manage workers' compensation, COBRA benefits and state unemployment insurance.

TelePayroll's HR module also provides users with tools for applicant tracking and enables users to keep applicants’ data and documents stored in one location. TelePayroll offers employee screening services such as background checks, Social Security number validation, address history tracking and searching a national crime database.

Support is offered via phone and email. Pricing is per month.



56 Reviews of TelePayroll

Overall rating

4.36 / 5 stars

Filters:

Showing 1 - 20 of 56 reviews

December 2018

Elana from Carolina Heart Specialists, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Payroll System

I have been happy with using this system, as I like having all my payroll functions in the one system

Pros

I like that I can manage all aspects of Payroll through one system

Cons

Sometimes, trying to run reports from the system is difficult., however, I can call my rep and she will walk me through the process.

August 2018

Melissa from Killinsworth

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

August 2018

Process Driven Software

We have used Evolution for over 5 years and love it. We have several companies that have separate payroll, and it usually takes about 15 mins to process. We follow the simple process of steps that have not changed in the 5 years we have used it. A lot of other software companies make changes to their programs and the steps are all out of wack. I like the basic platform...we do not need a ton of bells and whistles for our employees to get paid so this program works for us! We also love that we don’t have to print check stubs anymore. We set up each employee with a login to view and print their stubs as they need them. We have saved a ton in just printing costs!

Pros

Functional and simple to use. Reports are clean and easy to read and customizable to the info you need.

Cons

Setting up E/D codes can get somewhat confusing. Our customer service rep helpes me set up more complex deductions.

June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

June 2018

Inexpensive option but meant for smaller organizations

Pros

Easy to integrate with biometric timeclocks. Employee self-service portal was highly functional and accessible from any mobile device. Able to create different locations, departments, and titles for reporting purposes. Able to set up multiple pay rates for employees (ex. shift differentials).

Cons

Meant for a smaller organization, so it did not really scale well as our organization grew. Did not have any other HRIS features (such as applicant tracking or onboarding), so we ended up with many disparate systems that resulted in entering each employee into several different systems.

February 2018

Andrew from UHS Insurance Agency, Inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

February 2018

Simple to use and basic features, lacking in advance feautures

does out payroll

Pros

Software is pretty simple to use once you get use to it. IT is partially web based since your submitting the information electronically directly

Cons

The software UI seems pretty dated and similar to a DOS based system versus something that is more web/cloud based. Features are kind of limited and seems like the UI can be redone to make it more appealing visually and easier functions.

November 2017

Federico from Millicom

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2017

Overall Seamless Product

Pros

I have used evolution capital management tool as an end user, and i find it is has a simple interface and a ver y user friendly environment. Vacations can be easily requested, and i love the functionality it has to create internal workflows for HR team to process ( for example, i can request employement work certificate, request income verification forms, etc)
I can also manage and approve all my direct reports vacations and schedules which i love.

Cons

I dont like the fact that the interface seems very simple. it could have a few enhancements to make it seem more modern

July 2017

Renie from Fiber Care Baths

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2017

Telepayroll is a very user friendly program to use

Pros

Program is very easy to use. I've been able to work with a couple of customer service people with good results.

Cons

Program does not allow you to build own reports easily from database. It would be nice to be able to manipulate data without having to go to IT.

June 2017

Claire from William Walters Co.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Everyone on your staff is wonderful to work with. They all make my job so much easier.

I find every thing to be accurate and easy.

Pros

My payrolls are on phone in. But do that twice a month. The only "software" per say that I use, are when you send secure messages such as Tax reports. Plus all other documents that have sensitive identifying numbers, such as Employee personal information (Name, Address, Social Security numbers) I have had nothing but good a good experience with ever staff member that I have worked with at Telepayroll. From the first conversation we had when we were deciding what company to go with for our payroll needs, through the full setup, and by monthly processing. They make everything as simple as can be every step of the way. I am so glad this is the company my boss and I chose for the job. Plus we truly could not have found a better company, nor a better price.
Love it, love it love it. I believe you will too if you are looking for top notch service and pricing and a great price. A service you or your employees, can use with ease and peace-of-mind. Never once have we had a problem with our Payroll Taxes, being done improperly. Which I can't say about the last company we were with. TelePayroll takes pride in customer service, and it really shows.
There is nothing else that can be said, it is all Pros from me. I have yet to find any Cons, with working with this company or any of their staff.

June 2017

Paul from St. Luke's Luthern Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Very thorough yet easy to use.

Time and clear reports.

Pros

That it's easy to use for anyone with very basic bookkeeping knowledge yet it gives back the information in a format a CPA could use. I also like the Help tabs and pop-ups. Clear and thorough.

Cons

Depending on the format type of customer statement you want, many times, you have to print each customer statement one at a time-repeating the format you want. Also, the email carrier you can use is limited. Maybe this has been solved on a newer version/update.

June 2017

Sherry from Biard & Crockett

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Love this software and the payroll company that set it up for us.

Helps my payroll go smoother and with less mistakes every week.

Pros

Ease of navigation and lots of great data quickly available to me when i need it. I can always go back in time if need be.

Cons

Not as user friendly as I would sometimes like if I haven't opened a particular file before. Not really great technical help sections.

June 2017

Linda from EMSOC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

June 2017

Our rep - is the best!

Pros

somewhat easy - but with help - it is great; also the ability to get quick turnarounds is very valuable - with the ease of reports

Cons

Only bad thing is when no one is there to assist with the frequent changes in the program - and we are transferred all over the company for help.

June 2017

Linda from EMSOC

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

June 2017

Our rep - is the best!

Pros

somewhat easy - but with Debbie's help - it is great; also the ability to get quick turnarounds is very valuable - with the ease of reports

Cons

Only bad thing is when our rep is not there to assist with the frequent changes in the program - and we are transferred all over the company for help.

June 2017

Rick from Compass Bible church

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Great company and reliable.

Pros

They always answer the phone when I have a question and answer my question or solve the problem. Every customer service representative knows the system.

Cons

Some of the reports have to be run on a certain date and once that dates has passed the report cannot be run for a previous date.

June 2017

David from Actionable Research, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2017

Evolution is Intuitive on the Payroll Entry Side, Needs More Intuitive Reporting

It helps us get our payroll done cost effectively and accurately.

Pros

It is very reliable and easy to enter payroll information. It is also full of checks to insure information is not accidentally changed.

Cons

Reporting is challenging to use without training - could be more intuitive. Generating reports needs to be a drag and drop process that includes preview drag and drops.

June 2017

Michele from Threee Brothers III, Inc., dba Zito's Pizza

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

I love working with Evolution Payroll! Very easy and reliable service.

Pros

The software is simple and easy to understand and follow step by step. I like that it won't allow me to move on until I have completed the task.

June 2017

Erin from Our village home care

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

It has been easy to use and fits our needs

Pros

It was easy to integrate into our business. We needed something with great customer service also. It has met all these things.

June 2017

Sharon from Pacifica Landscape & Masonry Co

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

June 2017

I am sure that I have not used all of the features, but I like what I have used.

Easy payroll

Pros

Once I got it figured out it has been easy, and I am sure that there is a lot more that it will do that I have not used. My use is minimal.

Cons

I haven't found anything I don't like. But, again, I am sure that there is a lot more that it will do that I have not used.

June 2017

Cynthia from Behavioral Systems Southwest

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

The customer service is exemplary.

This is a superior product and cost less than our prior payroll provider.

Pros

I have found the software is very easy to use. The software flows easily and is simple to use. The software also has many customizable reports.

Cons

The process for doing manual checks is a little cumbersome and the manual checks cannot be printed directly from the software.

June 2017

Pat from Nurses Educational Opportunities, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Telepayroll is a great "personal touch" service

Ease of use

Pros

Easy to use and fast, great customer service, when and IF the need arises. Highly recommend Telepayroll with this service.

June 2017

Rikki from Universal reprographics Inc

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2017

Pretty easy to learn. Taught myself

Cheaper then adp at the time I switched

Pros

User friendly never had a problem reliable not to hard to teach someone how to do it if I am on vacation

Cons

To have taxes taken out you have to pay for the entire payroll before pay day for the net checks and then also have to pay payroll taxes almost a week early

June 2017

Evelyn from SMS

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Excellent reports and maneuverability

Pros

Easy to use and customer service is excellent at our payroll vendor. They are able to provide any reports that we ever need.

Cons

The system could use more reports but can get them on demand via customer service.
Our company does not fully utilize what the software has to offer.