What is Fountain?

Fountain is a cloud-based human resource (HR) management solution which helps businesses automate and manage recruitment operations of hourly workers.

Fountain offers enterprise level applicant tracking system (ATS) features like candidate screening, automatic reminders, executive dashboards, custom workflows and onboarding. It enables candidates to fill in personal information, submit background checks, access training videos and sign agreement documents. Users can also set the solution to automatically send reminders to a candidate pool via text messaging (SMS) and email.

Fountain analyzes multiple data points via machine learning. This helps users gain information about their hires and enables them to adjust individual steps in the hiring process. ...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

30 Reviews of Fountain

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

August 2018

Holly from GLAMSQUAD

Verified Reviewer

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Glamsquad and Fountain

We have used Fountain for 3+ years and have been thrilled with the improvements made over time. The Fountain team seems to truly value the feedback of their clients, and our CSR has been a great partner in ensuring we are taking full advantage of what Fountain can offer in order to meet our unique needs and business objectives.

Pros

Fountain made scaling and managing our applicant funnels possible. Various integrations with 3rd party systems such as document signing, BGC and LMS platforms have been invaluable to manage paperwork and monitor applicant progress through the onboarding process.

Cons

Limited tools/features that allow users to manage multiple funnels simultaneously, ie text/chat feature or opening view. I would also like to see posthire features improve to keep Fountain as an active tool beyond onboarding.

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Constantly evolving to meet the needs of our fast-growing business.

Pros

We've used Fountain for ~2.5 years and have seen notable changes in the product. There's a ton of customizability and an open API lets us build the perfect system for our processes without much engineering required. Support has been great - both in general response time and willingness to address feature requests.

Cons

Fountain's focus is on functionality and obviously less so in the UI. There's limited design customization which makes it hard to utilize certain features. It serves as a strong backend system, but the applicant portal doesn't exactly meet our needs.

February 2020

Marcus from SPIN

Verified Reviewer

Company Size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2020

Fountain Review

It has been a good experience with a few hiccups along the way.

Pros

It is a good central location to keep all of your employee training and interviewing in one location so that you don't have to look all over.

Cons

The interface can be really messy/ugly and sometimes difficult to sync with google calendars and other softwares used during hiring process.

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

February 2019

Great product with multiple uses

It can take a while to process applicants, it might be because there is less interaction since a lot of it is automated, but either way, it makes life a lot more simple. There are many more pros than cons. I'm recommending Fountain to a lot of business friends who can benefit from this.

Pros

I love the abililty to move applicants from stage to stage, and the automated text they receive when they are stuck on a stage for a longer period. I especially like the video answer feature. In a industry that represents upscale spa and wellness -presentation is important and helps weed out applicants who are less serious.

Cons

I believe pop up notifications for messages on Fountain would be useful - at least for laptop and desktop. Sometimes applicants are left on idle for too long when they message in, and I would like to be able to reach out to them sooner.

August 2018

Maria from Square

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

One stop shop for onboarding!

It's been a great journey working with fountain and the team over the last few years. Overall they have helped us grow our fleet from a few people to hundreds and from one market to four.

Pros

Helps streamline processes, shorten on-boarding time for an employee, makes scaling in new markets easier and is constantly evolving to meet the new demands of our growing business.

Cons

Would love if the chat platform integrated with slack.