About Fountain

Fountain is a cloud-based human resource (HR) management solution which helps businesses automate and manage recruitment operations of hourly workers.

Fountain offers enterprise level applicant tracking system (ATS) features like candidate screening, automatic reminders, executive dashboards, custom workflows and onboarding. It enables candidates to fill in personal information, submit background checks, access training videos and sign agreement documents. Users can also set the solution to automatically send reminders to a candidate pool via text messaging (SMS) and email.

Fountain analyzes multiple data points via machine learning. This helps users gain information about their hires and enables them to adjust individual...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

31 Reviews of Fountain

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

August 2018

User Profile Picture

Holly from GLAMSQUAD

Verified Reviewer

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Glamsquad and Fountain

We have used Fountain for 3+ years and have been thrilled with the improvements made over time. The Fountain team seems to truly value the feedback of their clients, and our CSR has been a great partner in ensuring we are taking full advantage of what Fountain can offer in order to meet our unique needs and business objectives.

Pros

Fountain made scaling and managing our applicant funnels possible. Various integrations with 3rd party systems such as document signing, BGC and LMS platforms have been invaluable to manage paperwork and monitor applicant progress through the onboarding process.

Cons

Limited tools/features that allow users to manage multiple funnels simultaneously, ie text/chat feature or opening view. I would also like to see posthire features improve to keep Fountain as an active tool beyond onboarding.

March 2021

William from PICKUP Now Inc

Company Size: 51-200 employees

Industry: Package/Freight Delivery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Best Gig-Economy ATS Out there!

We utilize Fountain to recruit, onboard, and retain all of our PICKUP Good Guys across 69+ different markets.

Pros

The product is very easy to use and Fountain is always looking to upgrade and improve their platform. Candidates tend to love it!

Cons

The customizability of the platform for design and branding is pretty limited. They could improve in this area.

February 2020

User Profile Picture

Marcus from SPIN

Verified Reviewer

Company Size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2020

Fountain Review

It has been a good experience with a few hiccups along the way.

Pros

It is a good central location to keep all of your employee training and interviewing in one location so that you don't have to look all over.

Cons

The interface can be really messy/ugly and sometimes difficult to sync with google calendars and other softwares used during hiring process.

March 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2019

New of its kind, but far from perfect

We've been able to scale our company using Fountain faster in 3 months than we had previously for a year. It is a very unique ATS that provides very large benefits for automated hiring. Quite easy to use on both the front and backends of the system. However, its two biggest flaws are in its inability to integrate with any other system (unless your company has an engineering / development team dedicated to HR) and the inability to universally roll out changes to all workflows. Overrall - it is very cutting edge and has provided incomprehensible value to our organization, but there are minor things that the developers should consider in a V.2 of this product.

Pros

leverages text messages to speed up the hiring process tremendously, cool branding features, great modern UI for both desktop and mobile users, plenty of features, original analytics page provides valuable data about the health of the funnels

Cons

no shortage of bugs and glitches, doesn't integrate with most major HRIS or softwares, inability to clone offer letters with Hellosign, can only clone existing workflows when opening a new requisition, rolling out universal changes is burdensome as they need to be changed by the opening.

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Constantly evolving to meet the needs of our fast-growing business.

Pros

We've used Fountain for ~2.5 years and have seen notable changes in the product. There's a ton of customizability and an open API lets us build the perfect system for our processes without much engineering required. Support has been great - both in general response time and willingness to address feature requests.

Cons

Fountain's focus is on functionality and obviously less so in the UI. There's limited design customization which makes it hard to utilize certain features. It serves as a strong backend system, but the applicant portal doesn't exactly meet our needs.