Best of all, though, are the people. Responsive and pleasant.

GoCo has simplified and improved HR-related team management. The interface is clean and easy to use.

The customer service is by far the best feature, as they're responsive even after hours and always willing to help.

GoCo has been a great addition to our HR department. It does a nice job of holding employee information, payroll, benefits, employee handbook and notes can be entered, as well.

I liked how accessible the service was via computer and mobile, particularly the user interface.

Overall the customer service and care has been amazing and this is a company that is continuously growing and adapting.

The only thing that I dislike about Goco is the way it gets buggy sometimes, especially their new features.

I really love this product. Integrates with so many tools.

This is a pretty good product, super user friendly and you don't need too much support usually. The team was good about setting it up with relatively few hiccups.

I have no comment for this. Never had an issue to dislike anything.

The time tracking data didn't work well for our company. We are a union contractor and unfortunately needed a more detailed system.

I hear that there are edge cases for our HR setup at the company that GoCo has trouble handling, but they aren't major.

The open enrollment saved myself and my HR manager over a month of traveling to administer benefits across 4 states.

I loved that it was very customizable and the implementation specialist were very knowledgeable about all aspects of the software.

I love how Goco is as user-friendly as any sofware could get, yet it has proven to give great results.

From my perspective, Goco is suffering new-startup syndrome where they overloaded their staff and make promises they can't possibly deliver.

Easy to navigate and wonderful customer service.

The platform is very simple, intuitive, and easy to use. I really like that there are so many training resources freely available to maximize what we can do on the platform.

I'm excited to see how this company progresses.

It's been a great partnership for us. I appreciate that GoCo includes support and not just a platform.

The software itself is very straightforward and easy to use. What I like the most about GoCo is its' customer service.

Our employees also find GoCo to be very user friendly. They also have wonderful customer service.

They are definitely a great team that Gives Customers What They Want and Builds Something Special every step of the way.

I may have limited access but every time I would click on the Calendar nothing would come up.

Very dishonest sales practices. Absolutely would stay away from this product as there are reputable and functional alternatives available.

I love that it integrates with our ATS (Jazz HR) so flowing hired over is super easy. Our employees have a lot of documents to sign upon hire and having it all done electronically makes life so easy.

It does everything we need it to do and then some. The SmartSearch support team is fantastic.

Completely satisfied with all phases from integration to customization.

Easy to use, lots of functionalities and the SmartSearch team has been great about customizing features for us.

We love the ease of use, ease of training and the ability to customize the application to our needs.

If using SmartSearch as the company's Career Page be advised it is very ugly. The font of the req job fields are in Times Roman, size 14.

The customer service, from sales to tech support has been terrific; especially when it came to dealing with customization issues.

We have used SmartSearch since 1996, and have used some form of the product ever since. Technical support has always been outstanding.

Really appreciate the tech-support team over there, especially Maria. They've always taking such good care of me and my team.

Good software, great team from Sales, to Training, to Tech Support, to Development for new features.

It is very hard to navigate back and forth throughout the application and it is impossible to open anything in a new tab for side by side windows.

Easy to learn, super inclusive functionality, fast pager turns, easy to configure - very strong website integration / highly functional Career Center.

There are many qualities, many features that make SmartSearch a valuable tool for us. At the macro level, I believe what SmartSearch brings to our operation is efficiency.

The product is great - flexible, customizable, easy to use for sure. What makes it even better is that the people behind it are there for their customers.

In recent releases, SmartSearch has addresses their known weaknesses.

SmartSearch is a good tool that has become a critical element of our operation.

No auto capture of emails to candidates. Everything requires a manual copy and paste.

Also like the ability to schedule and post onto linked in from the job screen, and ability to search for linked in profiles from the candidate screen.

Excellent team behind SmartSearch - Recruiters love the new tools and features. Happy with our decision to roll to APS as key partner.

As close to a custom ATS without the cost of customization. Support is by far the best I have had from software companies.

SmartSearch does a good job for housing of resumes, searching candidates and inputting requisitions and managing them.

All the system configuration options helps us to get the exact functionalities we want. The Search -engine is very good and fast.

We have built our business around this software and we use it to manage almost everything. Approximately a year ago, we decided to leave and try another ATS.

It's a complex system and it takes some time to understand all possibilities. There are some functions missing for us as a European user.

Some reporting needs are difficult to achieve on your own with their built in reports.

The onboarding and hire tracks help drive consistency and quality without our teams, and make it easy to never miss a step. Plus the customer support team is always willing to help.

Over the years we've been doing business, I've found the people at SmartSearch to be good people who genuinely want to help their customers thrive. This customer focus shows up in their software.

Great tool, it's user-friendly, intuitive and has great functionality as an ATS and CRM. The customer/user support team is knowledgeable, quick to respond and very friendly.

Ability to search across all job boards from single screen. Ability to post across multiple job boards from single entry.

We are extremely pleased with this version of SmartSearch and very impressed APS team efforts prior to, during and after the conversion.

Easy to setup and use, reliable, great support, good training, always innovating. Good value for the price.

It also features an easy to implement job board that integrates with your web site. The licensing is very flexible and cost effective and minimal training is required.

When searching for a common name in the system, it could come up with hundreds of records. If I only have a name and no other information, this system makes it hard to identify the right one.

In addition to providing timely support as needed, they have also collaborated with us on several blog posts and podcasts for cross-marketing opportunities. We can highly recommend working with them.

SmartSearch is the easiest to use, full featured, and cost effective candidate and client contact tracking system that I have ever used.

US Dollar

GoCo is a cloud-based human resources, benefits and payroll solution designed for small businesses. The platform automates the process of collecting required documents for newly hired talent, enrolling new employees in benefits plans and adding employees to company payroll with the appropriate tax and benefit deductions.


GoCo payroll's features include auto-sync, new hire setup, employee change, benefit deduction and final paycheck calculation. Its compliance includes employment eligibility, federal & state tax, benefit compliance, ACA compliance and PTO compliance.


The platform helps users access an array of benefits plans to enroll employees into new plans online. The solution offers access to benefit experts through the Employee Support Line to answer benefits related questions and maintain compliance with relevant agencies.


GoCo integrates with existing payroll providers and syncs information changed within its dashboard across all linked platforms. Pricing of the product is based on a monthly subscription and support is extended via phone, email and online help desk.



LongDescription

Employee Management

Leave Tracking

HR Management

Employee Onboarding

ACA Reporting

Employee Benefits Administration

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

HIPAA Compliant

Retirement Plan Management

Electronic Signature

Applicant Tracking

Job Description Management

Attendance Management

Attendance Tracking

Timesheet Management

Approval Process Control

Sick Leave Tracking

Customizable Fields

Collaboration Tools

Data Import/Export

Employee Self Service

HSA/FSA Administration

Self Service Portal

Deduction Management

Configurable Workflow

Life Insurance Administration

Time Off Requests

Mobile Access

Orientation Workflow Management

Compliance Management

COBRA Administration

Recruitment Management

Role-Based Permissions

Benefits Dashboard

E-Verify/I-9 Forms

Time & Attendance

Workflow Management

Time Off Management

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Reminders

Employee Handbook

Compensation Management

Customizable Templates

Benefits Management

Reporting/Analytics

Disability Insurance Administration

Provider Management

Employee Profiles

Feedback Management

Payroll Management

Online Benefits Enrollment

Employee Portal

Third-Party Integrations

Onboarding

Task Management

Document Management

Electronic Forms

Health Insurance Administration

Online Time Clock

360 Degree Feedback

Mobile App

Learning & Development

Messaging

Punch card

Geofencing

Employee Time Tracking

Project Time Tracking

Overtime Calculation

Salaried Employee Tracking

Automated Scheduling

Shift Scheduling

Online Punch Card

Payroll Reporting

Employee Scheduling

Tax Compliance

Direct Deposit

Mac OS

Web browser (OS agnostic)

We believe you shouldn’t have to change the way you work (or who you work with) just to use our technology. That’s why we build every feature with flexibility and customization in mind. Let us know what apps you need, and we’ll build a custom plan to fit your HR workflow. All plans include Onboarding, Employee Self-Service, and MagicDocs. We’ll customize the rest to fit your needs!

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

GoCo

In Person

Live Online

Webinars

Documentation

Videos

SmartSearch is a leading global talent acquisition and staffing management software platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive innovation, providing scalable and configurable software for the unique needs of staffing professionals.

SmartSearch is the go-to platform for hiring the right talent at the right time. We design human-centered recruitment solutions that enable organizations to hire better, faster, and smarter. Our all-in-one talent acquisition platform serves thousands of recruiting professionals worldwide, offering comprehensive applicant tracking, CRM, hiring manager collaboration, e-signature, onboarding automation, and more. SmartSearch’s flexible architecture has made the enterprise-grade solution available to organizations across all markets, delivering tailored solutions to meet diverse needs.

Experience the SmartSearch difference and join us in shaping the future of the staffing industry. Discover how our platform can streamline your recruitment processes and empower your organization to thrive in today's competitive landscape.

GoCo vs SmartSearch

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