Google Workspace vs Qualtrics EmployeeXM

Google Workspace has 11875 reviews and a rating of 4.68 / 5 stars vs Qualtrics EmployeeXM which has 68 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.68 / 5 (11875)
4.68 / 5 (68)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 20, 2022
May 13, 2022
Pros/Cons
  • Pros

  • G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.
  • So easy to use and pleasing to the eye. I like it so much more than Outlook and love the cross functionality and collaboration abilities.
  • Cons

  • Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.
  • Pros

  • The representation is in itself an experience managed solution (exactly what qualtrics stands for) that provides insights for action.
  • We used the employee engagement features and they worked terrific, were anonymous and got us the analyzed results we were looking for.
  • Cons

  • They might just be getting sent to the spam folder in their email, not sure how this would necessarily be fixable in the future.
  • Sometimes it is difficult to adapt the survey over time. When one option was changed, it then changed all previous answers to match the new option.
Pricing Range
Product Demo
Product Screenshot
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2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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