What is Heartland Payroll?

Heartland Payroll is a cloud-based human resource (HR) management solution that helps small to large enterprises manage employee wages and streamline onboarding processes. The centralized platform comes with a timeclock, which enables employees to check-in/out using manual punches, proximity badges or biometrics.

Heartland Payroll lets businesses create work schedules to monitor late arrivals, early departures and unplanned absences. It allows users to post vacancies on multiple job boards, collect applications, conduct interviews and identify suitable candidates. Additionally, managers can track labor distribution and paid time off to generate performance reports, improving workflows across the organization.

Heartland Payroll helps emp...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

3 Reviews of Heartland Payroll

Overall rating

2.33 / 5 stars

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March 2020

Debbie from Retrofitting360 Inc

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2020

Great Company

Direct deposit is great. I'm always able to cut an additional check if needed and my customer service rep is so helpful.

Pros

Great customer service, tons of additional options, always pays taxes on time

Cons

I wish they would have made a way for me to import my construction software that my crew clocks in and out of so I did have to do it in 3 separate software programs.

Reasons for Choosing Heartland Payroll

Had used it before with other companies i personally owned.

March 2020

Bryan from OCBW Inc

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2020

Heartland Payroll + HR

It was just OK until late 2019 when they had too many problems for us to deal with

Pros

Nothing compared to Sure Payroll the site was not user friendly at all

Cons

The site was not user friendly and before we switched to Sure Payroll we have problems every week

June 2020

Paula from Senior Helpers

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

June 2020

Horrible company

These are the most incompetent company I have ever dealt with. We were only with the company for the 4th quarter of 2019, these were the problems we had. State payroll taxes were sent in but sent to a completely different account than ours which resulted in penalties. Our unemployment reports or payment was never sent in which resulted in penalties. When we had paper checks that needed to be sent to our office the shipping labels were printed but the package never sent out (this happened 3 times) which resulted in me writing in house checks and still being charged by Heartland for shipping and the printing of the checks. 6 months later I am still dealing with their incompetence.

Pros

I did not like anything about this software

Cons

The software wasn't the problem its the company employees