Hired Software

4.13 / 5 (238)

About Hired


Hired is an AI-powered, curated talent marketplace for Recruiting and Talent Acquisition teams looking for hard to find technical talent. Hired pairs technology and people to offer a candidate-centric approach to hiring better tech talent, faster. Because candidates on Hired are actively searching for jobs, recruiters see a 95% candidate response rate to sourcing outreach.

Hired offers a predictable pipeline of the best tech talent and efficient hiring, from source to success, with technical assessments to raise your hiring bar. Users can gain insights to optimize candidate experience and stay one step ahead of hiring goals. 

Hired provides real-time insights to stay one step ahead and understand, adjust and improve your hiring key performance indicators (KPIs) with an on-demand insights report. Its bias reduction mode allows users to take action on diversity hiring goals and focus objectively on a candidate’s qualification against obscure photos and names. Additionally, it comes with interview process guides to put the candidate experience first.

Hired's employer brand profiles tool allows firms to strengthen technical employer brands and showcase all benefits and perks so they are excited about your brand and eager to interview with you. Pricing is per user per month. 



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Supported Operating System(s):

Web browser (OS agnostic)

238 Reviews of Hired

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

4.5

Value for money

3.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(81)

4 stars

(116)

3 stars

(35)

2 stars

(2)

1 stars

(4)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 238 reviews

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October 2018

Neil from ThoughtWorks

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Tech Consultancy with constant Engineer hiring demand

Historically, our recruitment model relied heavily on incoming applications, leading to excessive conversion rate figures and leakage in recruiter efficiency. Using Hired has helped us reduce our '1st stage Pre-screen Call to Hire' rate by almost 200%, which intern has played a huge role in supporting our growth in business scale and revenue.

Pros

Hired provided a fast, efficient platform for us to engage, communicate and drive a pipeline of highly skilled and motivated engineers. Time and velocity is critical to recruiting in an ever more fragmented and competitive tech market, using hired has provided us with not only a direct channel to aligned talent, but provided insight and advice to maximize our efforts.

Cons

As Hired starts to expand their UK offering, it will allow us to take advantage of the other major digital growth locations in the North. Currently the platform is London-centric

October 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2018

Hired!

overall, absolutely love hired. from all of the technical recruiting tools out there, hired is by far my favorite and always the first place i go to for any new roles. there are stars that are on hired.

Pros

i love the ease of use

although you have to go through a lot of candidates, there are still stars on hired. usually stars don't join platforms but hired has figured this out

Cons

there are a few things.

1) you cannot sort by date added to the platform
2) the quality is hit or miss now versus it being top notch when we first onboarded 2 years ago
3) i wish there were more candidates on the platform in general (more volume)
4) i wish you guys expanded and did even more technical and IT categories

February 2019

Emily from Compound

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

4.0

February 2019

HIRED through the Years

I love the support teams. The platform is easy to use. The value vs. cost depends on what type of person you are looking to hire. I wouldn't renew my contract if I don't see better candidate quality. Nicely designed.

Pros

I have been using HIRED's platform for recruiting for 5+ years. I have been so impressed that I've introduced it to 4 companies I've joined and refer others frequently. It's fairly easy to use and efficient in terms of finding candidates. Their search function is fairly accurate and if I am concerned I am not getting the results I need it's easy to browse all candidates or expand your search. The support teams is amazing. One of the best I have ever worked with. They haven't outsourced it so no waiting around for issues to be resolved. They also take the time to go over my stats once per Qt. and I find them helpful in mapping to the data I've collected to make adjustments and improvements to my strategy and effectiveness.

Cons

Over time, in the past year, the quality of the candidates has waned and I have been unable to hire anyone for the past 10 months. That's in contrast to hiring 2+ quality engineers per month a year and a half ago. I understand they have issues with candidate inventory but I am convinced they are going after the wrong candidates. The platform is loaded with candidates from large Enterprise , networking, retail, banking, etc. Companies. Sadly all non-web services engineers mostly working on and with outmoded technologies on enormous projects. They don't make it through initial screens and certainly not through any onsite interview. The candidate pool used to include a majority of engineers working on web services (consumer or otherwise). If you need engineers with current and relevant experience HIRED, at this time, may not be for you. Pricing packages are OK if you can hire.

As a final note, they have very little inventory for `Product Design' or "UX/UI' design candidates. Maybe 1-4 per week are new and local and then there are a ton of nonlocal candidates. They need to figure out how to source more and better design candidates. Also, half of the time you try to review a candidate's portfolio it's PW protected. HIRED must insist that portfolios are accesible. How can you hire a designer w/out looking at their work?

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2018

Hired Review

Its starting to feel like someone you love might be cheating on you. This is because I love the product and the value but there are key problems that are front and center but nothing is being done about it.

Pros

I love love love the UX and how clean it is. Please buy champagne for the UX team as soon as this is read. I love that Hired so clean and readable. Please be diligent in adding new feature as it tends to add noise. Less is more.

Cons

There are key concerns around Product and attention to details.
1) Recycled profiles listed as "New Today" when in fact they've been on the platform multiple times. This is a horrible thing to do and erodes faith in the platform. Why give the enterprise customer the same thing over and over? I've been told by Hired to click the 'hide' button but this is not a reasonable solution. It creates friction in the customer experience and ads to the work flow. Not listing previous profiles as "New Today" is a matter of ethics. Hired needs to eliminate this practice or simply add a different label (i.e. "Returning Today".
2) Profiles are not screened for typos on salary. I often see salary numbers that clearly forgot to add the last zero (i.e. $17,000 instead of presumably 170,000).
3) Very negative impact on recruiting workflows when Hired allows candidates future graduation dates. It gives the impression that someone has a degree that they don't really have (i.e. Master's In Computer Science - Graduation 2020).
4) No clear summary of how much $ was spent and when/what results were. Enterprises should have a dashboard that clearly shows YTD spend/hires/offers/interviews.

October 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2018

Great complimentary tool to help a fast growing company

We have filled a number of positions thanks to Hired and they helped us ramp our Engineering hiring efforts and grow our business. It is a great complimentary tool but I still think that internally sourcing candidates tends to yield better results with less competition for those candidates.

Pros

It is a great source of active candidates.

Cons

It is another place, in addition to LinkedIn, ATS, and email, where I need to communicate with candidates. Though it integrates with gmail and our ATS, it isn't seamless. Candidates expected Hired calendar invites (vs. how we typically schedule candidates in our regular process). I often have to double enter information.

Active candidates move quickly and Hired is very salary/offer focused. As a smaller, mission-driven company it can be difficult to gain the attention of candidates.

The search/filter functionality isn't great when looking through candidates, and I typically get shown the same candidates over and over again.

October 2018

Tonia from Nulogy

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

2.0

October 2018

Great tool for Tech Talent

Using Hired has helped us find great tech talent, much quicker than regular sourcing and helps us save time. With some improvements and being more innovative and comparable to other tools, Hire can do even more amazing things because the concept is fantastic.

Pros

Quality candidates
They are open to new opportunities
Cuts sourcing time in half
Make a Recruiters life much easier

Cons

I feel the product needs more work in terms of feature development and usability. They also do need a mobile app. I found bugs in the software frequently and hopefully the Hired QA team can look into this much more.

It would be helpful also if every candidate on there had a resume on their profile vs write ups. This makes it easier for TA/HR Professionals to download resume and upload it to our system vs having to look up the candidate on Linkedin and download their profile as a PDF.

The calendar tool also needs some work.

October 2018

Michael from Talent Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Hiring Manager Review

Hired has been a great partner - they are always there to support me. They listen to my feedback and provide assistance that demonstrates understanding of my issues. I'm an advocate for them in my business.

Pros

The software makes it easy to find, communicate, and track status of clients. Over time it has become easier to quickly review dozens of applicants in a setting.

Cons

Two things stand out as areas for improvement - 1. The communication center can be difficult to return to. The initial candidate outrage is easy to initiate, but it is unintuitive and sometimes takes multiple steps to get back to the email thread. 2. Offer a setting to hide salaries - reviewing candidates in an open office setting is problematic if my entire team can see the salaries of the candidates I'm reviewed. Often I have to find a conference room to do my prospecting. Perhaps tie this to diversity setting that turns off names?

October 2018

Milly from Man Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Overall happy - would recommend

Pros

Overall very happy with Hired. I like being able to see what other interviews candidates have, when searching for suitable candidates, being able to swipe through quickly is useful without having to return to the beginning of the search

Cons

I think it should be standard for candidates to upload a CV along with their profile. A lot of the time profiles are missing useful information that can be found on a CV.

It would also be helpful for all candidates to have to provide availability in their calendars - sometimes waiting for a response to arrange a call can waste a couple of valuable days

Finally, being able to reply from Outlook to messages would be very useful. I spend a lot of time working from my phone when commuting so I can't always log in to Hired.

October 2018

Erica from Niantic

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2018

Hired Review

Overall, I stick with Hired because we make hires from your platform and your customer service is on top of it. Overall, it's a product that works for me and Niantic!

Pros

There are 2 things I liked about Hired the most. One, how easy it is to use. Two, the customer service. Ali (and Rigis) are super helpful on tracking our hires and movement.

Cons

There are few things I do not like.
1. The quality of engineers has gone down since hired has grown.
2. It took a while to get the feature of having the same question with different locations on your platform. Thank you for doing that!.
3. As a personal thing, Hired turned off our service because we were late signing our new contract. I thought this was not great business since we've been working with you all from the beginning and have made a lot of hires from your platform.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2018

The best way to Hire developers today

We've hired many people using the service and been impressed both with the quality and targeting of candidates, as well as the top class customer service they provide.

Pros

The daily activity, showing you new candidates to review is greta. Knowing skills, experience and salary expectation is a big bonus.

Cons

There could be more features around filtering and sorting candidates.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support