HireVue Software

4.40 / 5 (30)

About HireVue


HireVue is a cloud-based Human Resource Management *HRM) solution that helps businesses functionality to conduct video interviews with candidates. The solution allows job candidates to complete interview questions via an online video interface.

HireVue allows recruiters to curate specific interview questions for each open role, and when a promising candidate applies, recruiters can then send these questions to the applicant. The applicant then records his or her answers using HireVue and sends their responses back to the recruiter, which are then reviewed by them.

In addition to facilitating video interviews, HireVue also serves as an applicant tracking system (ATS), where recruiters can track where applicants are in the hiring process and correspondence they have had with each candidate. Recruiters can also share videos with hiring managers and rate each candidate’s responses. The solution also offers applications for iOS and Android mobile devices.

HireVue offers support via email, phone and through other online resources.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

30 Reviews of HireVue

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(17)

4 stars

(10)

3 stars

(1)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 30 reviews

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June 2019

Osagumwenro Progress from Rivers State Signage and Advertisement Agency

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

June 2019

The bastion of Hirevue video interview app reviews: (almost) all you need to know before you use it

For the purpose for which it is made, Hirevue is simply an excellent app for convenience during high volume recruitment. So, I encourage HR persons to have a pre-screening with Hirevue to get a fair idea of how well they fit into the shoes of your ideal candidate, after which, you should have a final face to face interview because judging a candidate from a motion picture may end up in your organization employing a clown, or a well-rehearsed impostor at best

Pros

Dedicated support contact: After setting up lighting, putting on my suit, fastened my tie, and chasing away my friends so that the environment will be quiet, I discovered that my candidate login ID was non-functional. It took support only a really short while to respond, and it was sorted.
Convenience and Cost-Cutting: HireVue makes the interview process highly convenient for both Interviewers and Candidates. Either party does not have to travel several kilometres for an interview, paying countless dollars in the process, especially when you are not sure of getting the job at the end of it all (no one wants to waste a buck these days).
Efficiency: For the candidate, you can take your interview at any time of the day while the timeframe for the interview remains valid. This is especially helpful if you have a job, or a kid taking your time.
For the Interviewer, Hirevue helps you work faster and effectively because in a case where there is a deadline for you to turn in your interview verdicts, you can decide to watch the interview at night or any other time. In a face-face interview, you only have liberty of interviewing candidates only from 9-5.
Practice Mode: Hirevue has a feature that allows you to rehearse recording yourself as much as you want, before you take the actual interview. This feature helped me ease into the whole video recording atmosphere before I took my questions.
Thinking Time: Hirevue gives a 30 second non-recording window after you receive your question.

Cons

The Value of Face to Face: While Hirevue is an easy way to see and evaluate candidates before you spend money flying to them, or having them fly to you, I wouldn’t recommend it as a platform for final interviews because of the importance of body language and other cues that are useful in assessing confidence and other qualities (This is an opinion against the idea of pre-recorded interviews generally, not against Hirevue). Howbeit, it is very apt for a pre-screening.
Data Intensive: Hirevue is not made for light data plans. I spent a lot of data for my less than 40 minutes interview, and spent even more trying to upload my completed interview video. I would recommend the backend guys to look into this and fix whatever it is that saps data. It would also be nice if we didn’t have to upload the interview videos. What do you think about recording directly to a database after each question? I think that would be great.
History/Storage: I think Hirevue should have a history tab where candidates can view their past recordings. This will greatly help with self-assessment, in a bid to improving subsequent video interview performance.

August 2017

Tyrus from Schneider Electric

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

Digital interviewing platform with outstanding support

HireVue allows our global teams to standardize our interview process for a consistent candidate experience.

Pros

The support offered by HireVue is amazing. They are always willing to help with technical issues (24/7 support for candidates, interviewers, etc) and business issues as well with a dedicated support contact.

The tool offers flexibility with both On Demand and Live interviews which is helpful for various types of positions (university, entry level, executive, mid-career, etc).

Cons

There is room for improvement with the Taleo integration. It would be nice to have more options and visibility directly in Taleo to make the process easier for recruiters/interview coordinators; this would make adoption of the tool easier as well.

December 2018

Twila from EDUCAUSE

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

HireVue a great option for video interviewing

For video interviewing, this is a great product and they are working on more analytics. However, I think there could be more training for the candidates to make it a better experience for them.Although video interviewing can seem impersonal, HireVue makes the process simple and efficient.

Pros

The HireVue platform is easy to access not only for recruiters, but also hiring managers and candidates.

Cons

The note taking on the platform is confusing for reviewers. I would like to see the notes not only being more accessible to reviewers, but also editable to HR.

May 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2018

Excellent video interviewing platform

Pros

We mainly use HireVue for recorded video interviews, which makes scheduled extremely easy, since candidates can log in anytime to submit their recording! It has saved us a lot of time.

Cons

Sometimes candidates feel a little shy about recording themselves, so we often offer an option to interview on the phone if they aren't comfortable.

August 2017

Shana from SYNNEX

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

We use HireVue for all our prescreening needs - both the Talent team and our hiring mangers.

Pros

Ease of use, ability to customize prescreen template question by job title, ability to share videos with multiple stakeholders, Coordinate allows candidates to self-schedule interview dates and times so there is less administration for the Talent team.

Cons

Would like to see more robust analytics and reporting. Otherwise, there is very few 'cons' about this platform

January 2018

Michael from Lake Michigan Credit Union

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

January 2018

One of the best video interviewing providers on the market

Pros

If you are looking for a video interviewing provider, HireVue is the cream of the crop for providers. What I like most about HireVue is the branding of the platform is very professional looking and the overall system is extremely customizable. Additionally, the reporting capabilities of the platform is very in depth allowing you to really pull the key analytics you need for all of your departments and the positions they recruit for during the year.

Cons

If there is one downside to HireVue, it would be the cost of the system as it is on the higher end of what you will pay for a video interviewing provider. However, with HireVue you are also paying for a system capable of providing a lot of great features.

March 2018

Artem from Board of European Students of Technology

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

HireVue Coach - Great Platform for Video Sales Coaching

We need to create stickiness with our sales training. Sales reps forget almost everything that we train them on and they need a way to practice that doesn't feel like roleplaying in front of the whole sales team.

Pros

The ability to send video sales coaching sessions to my team that they can complete on-demand on their time. I can finally measure and track behavioral change of my sellers and their ability to articulate the right messaging.

Cons

I need ability to tag feedback at certain timestamps in the session. Progress on new feature releases has been a little slow.

August 2017

Nathan from Sabre

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2017

Use HireVue for OnDemand Interviews, CodeVue assessments, and Live Digital Interviews

Speeds up the interview process. Allows you to share candidate interview with different hiring managers in the organization. Let's you talk with out-of-town candidates face-to-face without having to fly them in for the interview.

Pros

I like HireVue's ability to create OnDemand Interviews that lets candidates interview on their time and in the comfort of their own home, or on the go (apps).

Cons

Technical issues during live interviews. Most of the time it is the users computer settings that aren't set up properly.

November 2015

Janet from Panda Express INC.


Ease-of-use

2.5

Customer support

4.0

Functionality

4.0

November 2015

Panda Express HireVue usage feedback

Pros

Be able to get to know candidates in depth, building alignment between other decision making teams.

Cons

Sometimes, we encounter some techical issues. Candidate not sure how to get support from HireVue when is needed.

July 2015

Christy from Educators Overseas


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2015

Simple solution for pre-recorded interviews

Pros

It is very easy to use - both on the employer (interviewer) end and the employee (interviewee) end. Also, HireVue's customer service is excellent.

Cons

Even when you buy in bulk the interviews are very expensive.

June 2019

Temitope Adebola from CleanEdge Exclusive Solution

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

June 2019

Top notch application for interview

Hirevue has helped my organization to reduce manpower and amount of other resources that would have been used on the interview for other things.

Pros

Hirevue is easy to use. The questions have already been prerecorded so the issue of a bad network has been eliminated. It also gives access to review the questions while answering. It saves time when there are lots of applicants to be interviewed

Cons

It does not accept excel uploads and it would be nice if this feature can be added

July 2016

Tiffany from PhaseOne


Ease-of-use

3.5

Value for money