I like the daily review at a glance that the night audit creates and sends to us daily. I like the comparison options. At a glance I can see occupancy, ADR, Out of Order, etc... wonderful chart - I go to it first thing every morning.

I personally haven't found anything I dislike. I don't use it all that much personally but as stated above like the reports that are created and generated from it.

I love Hotel Effectiveness. I have been using it for years with two different hotel management companies. It is a high quality tool for our hotels.

Hotel Effectiveness is a great labor tracking tool. It makes daily review of hotel labor quick and easy. I love the myriad reports you can generate to break down the labor numbers.

I wish there was more functionality for myhotelteam.com. They should be able to switch shifts and more on the site. It should have its own app too.

Used to use it often but now we use internal data to get our statistics.

Rich features that take into account the many different ways labor is tracked for the hospitality industry. Daily emails for reporting is a nice plus. Great time tracking ability.

Software is too cumbersome and unruly. You need to create easier workflows to make changes within a hotel. No single screen gives you a snapshot of how labor is setup. You have to go to too many different parts of the software to setup employees and how they are tracked.

Labor usage and management; better tool to review overtime/approaching overtime; scheduling functionality and time keeping are very user friendly and intuitive.

What I like most about Hotel Effectiveness is the ease of use; user friendly, reporting and scheduling capabilities are very useful and efficient.

There really are not any cons for me when using this software. If I have to mention something, it would be that when you do need to speak with someone from customer support, you need to email them versus having the ability to reach a live person directly; which can create some lag time. However, the service provided is excellent.